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Questions tagged [exchange-activesync]

A technology from Microsoft that allows communication between a messaging server (email, calendar, contacts, etc) to a mobile device. This can be licensed to other companies, allowing non-Microsoft devices to integrate with Exchange servers.

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1 answer
66 views

Contacts disappeared after re-authenticating with Outlook/Exchange

I sync all my contacts to my old Hotmail aka Live aka Outlook.com account. Today I needed to look someone up through Outlook.com / People web-interface (normally I just do it on my phone) and I ...
1 vote
3 answers
520 views

Does doing an iPhone restore remove Exchange ActiveSync's ability to remote wipe a device?

I work as a contractor and a client provided me with an Exchange/Office 365 email account. I added this as normal mail account to my iPhone without reading the small print and afterwards realised this ...
0 votes
0 answers
66 views

Sync Outlook for Mac contacts with iCloud

What is best way to clean up these lists Outlook for Mac Contacts (via MS 365 Exchange) do not match iCloud contacts. On iPhone, I can see a large percentage of contacts are linked to both accounts (...
4 votes
6 answers
13k views

One message that cannot be deleted on iPhone 4

I have a single message in Mail on my iPhone 4 that just cannot be deleted. I get a popup saying Unable to move message - The message could not be moved to the trash folder. I'm using the latest ...
3 votes
4 answers
11k views

Why does not Calendar.app sync to exchange calendar on Mac OS X?

My problem is not this or this. Error message: "There was an error saving ical data. Calendar App encountered a critical error while saving to the database, and recent changes may be lost. More ...
1 vote
3 answers
11k views

MS Outlook Calendar with color categories sync to iPhone

I have a problem with the iPhone calendar and the Microsoft Exchange ActiveSync calendar category colors. Is there a app which is compatible with the MS Exchange category colors? I understand that ...
4 votes
1 answer
3k views

Add shared Exchange Online Mailbox to Mail app

With Microsoft removing Basic Authentication in Exchange Online on 01.10.2022 (https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-...
0 votes
0 answers
51 views

iPhone SE only syncs Notes with Exchange if I create a new Note

I use AkrutoSync, which presents an Exchange Server interface to my iPhoneSE. If I create a new Note on my iPhone, it syncs with AkrutoSync. If I edit or delete a note, however, it won't sync even ...
1 vote
1 answer
736 views

How can I set up Apple Mail on macOS to work with Gmail ActiveSync?

I'd like to receive push Gmail emails. My organisation offers Gmail ActiveSync, and I was able to configure this to work easily on my iPhone. However I cannot seem to get it to work on my Mac. If I ...
0 votes
0 answers
93 views

Is MDM Password History stored on device or on server?

I was wondering if the password history is stored on the iOS device or on the server when the password history policy is implemented through MDM (specifically, Exchange ActiveSync)? I have done a lot ...
0 votes
0 answers
420 views

Can ios icloud backups restore to a device after exchange activesync remote wipe?

Seeing as it is apparently the case that reading an office365/exchange e-mail account on one's ios device enables whoever runs the server to wipe one's whole device at will --- if this happens to ...
0 votes
1 answer
396 views

Unable to deploy Mobile Config for Active Sync on iOS 13.4.1

I'm trying to deploy a mobile configuration for a number of iPhones. The mobile configuration only includes PKCS12 for the client certificate authentication and the configuration of the MS Exchange ...
1 vote
1 answer
469 views

Outlook 2016: Add exchange account using script / automatic ( OSX > 10.12 )

Is there a way to add Exchange Account to Outlook using scripts / automatically ? My scenario is: Fresh install of Volume Licence Office 2016. Opened Outlook On opening Outlook, it should get ...
1 vote
0 answers
37 views

View Exchange ActiveSync profile on iOS 13

Is it possible to view the enabled Exchange ActiveSync profile on iOS 13? I know you see it when it is first enabled, but can it be viewed later as well?
3 votes
0 answers
574 views

Mail 11.2 not grabbing new mail from Exchange server

I can send my exchange mailbox an email from a gmail account and the mail shows up in my exchange mailbox in OWA and then it shows up in Outlook. However, it does not show up in the Mail app. I've ...
9 votes
15 answers
51k views

Sent items listed by sender's name (my name!) not recipient in Outlook for Mac 2011

Outlook 2011 on a Mac (OS X 10.7 Lion), on a (mostly PC) office network using Microsoft Exchange server. In Outlook 2011, in the network "Sent Items" folder, all emails are listed showing the sender'...
4 votes
4 answers
19k views

Why do some calendar events shift in time when daylight saving time goes into effect?

Recently the UK changed from winter time to summer time, I have noticed that the timing of some of my calendar appointments (Google Calendar via Google Sync) have also been shifted forwards by an hour,...
0 votes
1 answer
1k views

iOS: Sync address book with Exchange and contact picture

I sync my iPhone SE with an Exchange server. It retrieves the information and also the contact pictures of the contacts who have them. With Android, if I added/changed the contact picture by phone, ...
3 votes
3 answers
23k views

Can iPhones with ActiveSync use Exchange shared mailboxes?

I have a team that all have privileges configured in Exchange to give them read/write access to the Inbox, and send-as privileges, for a shared mailbox. This works great on Outlook, where they can ...
1 vote
1 answer
821 views

Active sync issues with 8.3 - Calendar items missing

I'm responsible for many iOS devices that sync to Exchange using Activesync. I see a problem with iOS 8.3 where appointments randomly are missing from the local device. Is anyone aware of this ...
1 vote
0 answers
38 views

How can I move/copy contacts from Exchange to Google within Contacts?

I'm using the Contacts app on my iPhone, some of my contacts are synced with a corporate exchange account, some with my private Google account. I want to ensure all contacts are synced with Google ...
1 vote
2 answers
5k views

How can I sync mail older than two weeks on my iOS 4.1 device?

In the settings for my exchange account I only see options for syncing up to two weeks back, not more. Is there a way I could sync mail that is more than two weeks old?
0 votes
1 answer
9k views

iPhone 6 - Exchange calendar not showing up in list of calendars

I have a client that has upgraded from iPhone 5 to the iPhone 6. On the iPhone 5, exchange calendar worked just fine. We use the same setting for Exchange and it appears to connect. Unfortunately, ...
0 votes
1 answer
2k views

IOS 7 & MSFT Exchange: Deleted email keeps re-appearing

I have an iPhone 5 running IOS 7 that is connected to my company's MSFT Exchange server. I get email without a problem, send without a problem and with 1 exception, actions taken via desktop Outlook ...
11 votes
2 answers
64k views

How can I force iPhone to resync contacts from server?

I sync email, contacts and calendar to my company's Exchange server. This morning all of my contacts are gone from my iPhone (iPhone 4, iOS 4.2.1). Facts that further explain: My contacts were good ...
4 votes
2 answers
16k views

Which Exchange Email apps for iPhone 5 allow advanced font and layout controls?

What I need in my Microsoft Exchange 2010 mail client: send e-mails in the text font I want send e-mails with my HTML signature reply to e-mails without unformatting the e-mail being replied to ...
2 votes
1 answer
258 views

Inconsistency for Gmail and Exchange in Mail.app

My Mail.app is configured for Gmail and Exchange. The Exchange shows subfolders directly inside Inbox, but Gmail has separate Googletab below Mailboxes tab. Why does Mail.app show subfolders in ...
1 vote
1 answer
3k views

Mail - Deleting/Hiding Exchange mailbox's (e.g. RSS Feeds)

We're running Exchange 2010 and I have access the server if I can make changes there. Basically is there a way to hide or delete the RSS Feeds folder that shows up on the Mac Mail app? When I try to ...
1 vote
1 answer
1k views

Outlook 2016 can't connect to Exchange 2010 server after updgrading to macOS 10.12.5

After updating macOS from 10.12.4 to 10.12.5, Outlook 2016 stopped connecting to our Exchange 2010 SP3 server. Existing identities show a yellow light in the account settings. Starting with a fresh ...
0 votes
1 answer
292 views

Where are my "exchange" reminders in mac OS?

I created reminders and lists in exchange section. I remember making some changes in internet accounts in system preference the other day. My notes disappeared after that. Can I recover them?
2 votes
6 answers
22k views

Linking Outlook.com mail account and Mac Mail via Active Sync

I've setup a new outlook.com account and I'm trying to add it to Mac Mail. In the past when I've had Gmail account they've allowed me to use IMAP, but with Outlook.com you don't have that option - ...
1 vote
2 answers
5k views

How to sync all my Google calendars to iPhone with Exchange

I have three calendars under "my calendars" in my Google account and I'd like to make it sync with my iPhone. This is a Google Apps for Work account so that I can have Microsoft Exchange enabled. The ...
9 votes
3 answers
62k views

Can I create a private calendar appointment with an iPhone?

I understand that private is an Exchange concept, but I was hoping Apple would have implemented this feature since they are making use of ActiveSync. If the option is available it is certainly not ...
1 vote
1 answer
42 views

Move defunct gmail ActiveSync calendar entries (iOS) to gmail cal

My father-in-law set up gmail ActiveSync on an old iPhone a long time ago and continues to add calendar dates to it even though it is defunct. He's upgraded iPhones to a 6s but still has that old ...
0 votes
1 answer
787 views

Add Novel Groupwise Account via Exchange ActiveSync to Mail

I want to add my Novel GroupWise account to my Mac, which is not possible due to the lack of a (reliable and recent) client. The firm I'm working for set a data sync server up for this purpose but ...
0 votes
1 answer
2k views

Problem with exchange email account aliases in Mail for Mac OS X Mavericks

I've always used Mail in Mac OS X but one day I decided I would try Outlook 2011 so I could manage rules and filters without having to go to OWA. I was not very happy with Outlook 2011 so I removed it ...
1 vote
1 answer
816 views

Calendar event becomes invite iOS 9

I installed iOS 9 (then 9.1). After that when i edit a calendar event on my iPhone (6 plus or 5s) it appears as a Invite in outlook (2013) on my PC. Got Office 365 that i manage myself. Really wierd. ...
1 vote
2 answers
231 views

Backdoor to Exchange server?

My company took the Exchange ActiveSync server offline; they want me to use their email client instead of iOS mail (or the Outlook app), in the mistaken belief that this is "more secure." I thought ...
0 votes
1 answer
76 views

edit server in iphone exchange email

We used to use Mobile Iron to configure our users' Exchange email on their iPhones. Recently it was decided to stop using Mobile Iron. I'm not sure how the rest of our IT dept managed the transition, ...
4 votes
3 answers
3k views

Apple Mail reply arrow not working reliably

I'm running Lion, connecting to an Exchange 2010 server. Sent messages are stored locally. Once I've replied to a messages in my Inbox, the "replied" arrow appears to the left of the message, as ...
3 votes
0 answers
1k views

Does the latest version of iOS automatically sync the Exchange Global Address List?

An executive at my company has the iPhone 6 with iOS 8.4. For a month or two now he's noticed that any changes he makes to employee contacts eventually get reverted, and it's driving him (and, ...
11 votes
6 answers
47k views

Why does my Exchange account work on my iPhone, but not Mail.app?

I can set up my work Exchange account just fine on my iPhone, but I can't get it to work on Mail.app under Snow Leopard. I have read some forums and understand that mobile devices use ActiveSync in ...
1 vote
0 answers
56 views

Automatic move all mails to folder

I have a School email (Microsoft Exchange) which is limited to 350MB of storage. Therefore every month or two I need to move all my emails to the Mac drive instead of the Exchange server. One thing I ...
1 vote
1 answer
89 views

Micrsoft exchange

I have exchange email on my iPhone 6 Plus and a iPad. My emails are still coming in but when I delete a email on my computer or move a email into a subfolder in my inbox it does not take effect on my ...
3 votes
2 answers
6k views

Upgrading to El Capitan GM Candidate loses all Exchange folders in Mail

I upgraded from current Yosemite to the El Capitan GM Candidate this morning. For work, I have an Exchange account with a bunch of folders in Apple Mail. Upon starting Mail after the upgrade, my ...
5 votes
3 answers
31k views

How to sync iCloud cal with Exchange

I use an Exchange server for work email and calendar, and I use an iCloud/iCal calendar at home and freelance business. I want to sync all my iCloud calendar items - not contacts, email or anything ...
0 votes
1 answer
5k views

Prevent iPhone from adding contacts by default to the exchange server

I have my work exchange account added to my iphone. The problem is when I add a contact in my iPhone, the contact is automatically stored in the exchange account group. This I do not want. Is there ...
0 votes
2 answers
1k views

Exchange 2011 keeps asking for password

I am running Outlook 2011 on Yosemite/10.10.3 with all the latest updates installed. When I try to add an Exchange account to Outlook, it initially runs the sync just fine. However, for any ...
2 votes
0 answers
997 views

Why would some messages not show attachments?

Since moving to Yosemite and Mail.app 8.2 I've noticed that some messages show attachments in the message list and some, well, don't. The loss of this little icon seems to impact those messages ...
2 votes
2 answers
32k views

iPhone 5s email deleted from Inbox not synchronizing correctly to Exchange server/Outlook inbox

I have an iPhone that is configured for Activesync and has been working fine. Over the weekend I was completely offline and while my iPhone was not connected to the internet I deleted around 450 email ...