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Questions tagged [mobile-device-management]

Also known as MDM, mobile device management is software that helps manage devices for reporting, policy compliance as well as saving labor and standardizing setup amongst many devices when used by the same company or group. iOS MDM uses a framework for device management and often involves third party management software if the company's needs exceed the MDM capabilities of Lion Server.

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How can I tell that a certificate is a root certificate?

Are these certificates root certificates or not and how can I disable them if they are?
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0answers
23 views

iPhone Simulator

Has anything been created where you plug in your iPhone into a computer and you can simulate it onto your computer? Much like how you can plug in an old hard drive from another computer and it run on ...
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1answer
70 views

Enable Guest User in 10.14.x Via the Command Line (without a MDM)?

Is there a way to enable the Guest user via the terminal in 10.14.x? I have tried... defaults write /Library/Preferences/com.apple.loginwindow.plist GuestEnabled -bool YES On machines where the ...
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1answer
20 views

I get an error message when unlocking an APFS FileVault volume with an Institutional Recovery Key

I'm testing an MDM solution (with an in house Server.app MDM instance), which enforces FileVault. It's setup with both an Institutional Recovery Key (IRK) and a Personal Recovery Key (PRK). The last ...
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1answer
30 views

Do I need to renew the Institutional Recovery Key certificate with FileVault

We plan to roll out FileVault via Apple's own MDM (Server.app). I already have some test-computers enrolled. When I look at the certificate used for the Institutional Recovery Key, it expires in ...
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1answer
31 views

MDM software on iPhone - Monitoring hotspot use?

I have a company phone (iPhone 8) which I use as a hotspot for my personal phone sometime. My company uses Blackberry MDM. In "rights", it says they can "list network information." What does that ...
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1answer
26 views

Setting up multiple O365 organisation accounts on iOS

I was about to setup the mail account my customer provided me. Being a O365 Outlook account, I was approaching this with selecting Exchange as account type and signed in. This would have worked well, ...
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0answers
60 views

How to remove configuration profiles (.mobileconfig files) using MDM?

I am trying to remove a configuration profile that I previously installed on a device, using MDM. I am able to get the list of the installed profiles using the ProfileList command. I have no issues ...
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1answer
69 views

Prevent mobile data being turned off

Does anyone know how to prevent mobile data being turned off on an iPhone 6 and iPhone 7. I want to ensure my daughters data is not able to be turned off at any time. their other parent turns off the ...
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0answers
25 views

On managed Macs, how much can the admin see?

I have a Macbook that was given to me by my employer. The Macbook is managed by them as I can see the installed profiles. These profiles control things like how/when to set up my password, apps that ...
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0answers
24 views

Controlling DEP enrolled computers from being unlinked

We lease computers for Schools and Organization. They are shipped through Apple Device Enrollment (DEP) and linked to our MDM server. We install client software which checks for their lease payment ...
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0answers
213 views

Can you distribute an iOS app outside App Store using a single bundle identifier?

Is there a way to distribute an iOS application to customers with a single bundle identifier outside App Store? The software firm I work for is providing iPad software to several large companies. ...
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0answers
190 views

How to update iOS by using Profile Manager as mobile device management (MDM) service?

I cannot find a way to remotely update iOS version for iPads by using Profile Manager as mobile device management (MDM) service. All devices are enrolled in Apple's DEP program. I can choose Install ...
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0answers
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A device named “iPhone” in Location Services on my iPad will not stay deleted

iPad/General/Restrictions/Location Services is on. Share my location is on. From this device - MyiPad (I named my ipad MyiPad) Then under that it shows the word iPhone. My iPhone is named lAiPhone ...
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0answers
84 views

Add Custom Files to a Package to be installed on specific paths with productbuild/pkgbuild?

I build my pkg with productbuild and pkgbuild. My root path looks like this: ROOT > Applications/Scripts/Library/private/ In Applications/ is my .app , which works. However in Library for example is ...
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1answer
23 views

What is a organizational device considered to be? [closed]

Would this be a device that is a organizational device because you get it from work? Or because of who makes the device? What is a organizational device. How can I find out.
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2answers
39 views

Can I remove the stock camera app from iOS 9 or later?

I would like to be able to remove the stock camera app from an iOS device without disabling the camera itself (because I would like to replace the camera app with a non-stock app). I know MDM ...
2
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1answer
33 views

How can I completely disable SW updates on iPhone?

As a QA engineer I have to maintain a bunch of iPhones to run my tests on them. I have to test on many OS versions, also the very old ones. The problem is that every once in a while someone(*) (from ...
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1answer
213 views

iOS - Restricting device to work with a single app only

I wish to lock my iOS devices into running a single app only. I have surveyed Guided Access Mode, but it doesn't persist between restarts, and have to be re-configured (by pressing the Home button ...
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0answers
48 views

Change MDM server for enrolled devices without wiping

We need to move iPads from old MDM server to new MDM server. From School manager we added devices to new MDM server. Problem is that all iPads still talk to the old MDM server. If you do a wipe and ...
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1answer
152 views

What happens when MDM vendor certificate expires?

There is no way to renew the MDM vendor certificate,you just have to create a new one. After I create a new one, the devices have to be re-enrolled. Is there a way I can avoid re-enrollment of devices?...
2
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1answer
263 views

iOS - Photos & message access to MDM installed apps

In iOS, is it possible for apps managed via MDM to get access to photos and text/WhatsApp text messages of user stored on user's iPhone. If yes, what kind of permissions do these actions require?
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1answer
41 views

Family Sharing iPhone - Unique Question about purchases

I want to know if someone in my family share group still has an app downloaded on their phone. Is there a way to tell if they have deleted the app from their device? I know all about hiding apps and ...
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0answers
125 views

How do I assign apps through Apple's Volume Purchase Program (VPP)?

I am trying to assign apps purchased via Apple's Volume Purchase Program (VPP) to both supervised and un-supervised devices via MDM. I get the alert "Allow app and Book Assignment", after which it ...
2
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1answer
245 views

Configure 3rd-party apps using MDM or Apple Configurator on iOS?

I am using MDM to configure e-mail accounts on iOS devices using Mail/Exchange ActiveSync payload. Is there a way to configure 3rd-party iOS apps like OneDrive and DropBox using MDM or Apple ...
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0answers
19 views

Restrict iPad pairing to iTunes for certain Windows and Mac

I am using Apple Configurator to configure iPads by setting Profiles on them - e.g. block bluetooth and restrict apps. I need to fulfill this requirement of allowing non-Apple Configurator hosts (...
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1answer
21 views

iPhone photos size problem,

I am using iPhone 7.And total space is 32GB,and i duplicates 5000 photos into 50000.And when i went and see the iPhone storage, it's showing total capacity 32GB,free space 0 and photos part occupied ...
2
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1answer
302 views

Nested VPNs on iPhone iOS 11

I am developing a custom VPN client plugin for iPhone, working on iOS 11 devices. I am hoping to set up nested VPNs so that the traffic is double encrypted. I am working with Per-App VPN, as well as ...
3
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4answers
385 views

Control iPhone Remotely

Can you control an iPhone remotely using Mobile Device Management protocol? or any other protocol/service? Of course, the user's consent will be obtained before performing any actions. I am mainly ...
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0answers
34 views

Apple MDM settings won't go through because WiFi is always offline

I can manage settings, apps and updates from Apple's MDM but changes won't get applied because WiFi is always off if I don't manually start using the iPads. iPads are in charging cart whole night and ...
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0answers
39 views

Can iPad be supervised after being set to usupervised

With apple configurator I have set an iPad to supervised. While configuring this iPad with new settings accidentally I have unsupervised the iPad. Is there a way to set the iPad to supervised again? ...
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0answers
207 views

Unsupervise iphone

I supervised my iphone with my computer with apple configurator 2, just did it for experimentation. I have regained access to the computer I used to supervise it, and can connect to it, but not any ...
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0answers
29 views

Blackberry 10 not running on Mac

Connecting my Blackberry to my Mac I'm able to install the drivers that show up and install some software. But other than that nothing is working. No device is showing up in Finder. No Blackberry ...
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1answer
108 views

Open Terminal and Run command as different User to show status messages

I am currently working on deploying software from our MDM to Mac's. The software installs correctly but there is no user feedback during the install unless they know to manually go and find a ...
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0answers
36 views

CLI command or script to Download from Server VMware Fusion

I am trying to automate a Mac Deployment for a fleet of MacBooks. Previously this wasn't an issue, we'd just make an image machine, capture with OS X server and deploy to the other Macs. All has now ...
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0answers
212 views

iPad Air 2 on iOS 11 after enrolling with Apple MDM profile manager through Apple Configurator 2 is stuck on Remote management screen

I install OS X Server for MDM profile manager on iMac with High Sierra. Then used Apple Configurator 2.5 to enroll 16 iPad Air 2 on iOS11 to the MDM and added wifi Profile. All iPads are showing ...
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1answer
586 views

How to download the .ipa for MDM?

We use Apple MDM at the small school I work at to manage our iPads. In the past we would download the .ipa from the App Store then upload it to the MDM then deploy it to the iPads. With the new ...
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2answers
7k views

Bought an iPad but it's supervised.Is there a way to remove it?

I bought an iPad Air 2 from a third party and I see it's supervised.It has many restrictions.There is no delete button in Settings.The iPad is iCloud free.I tried restoring it in recovery mode, ...
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0answers
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How to set the Screenshot directory with Jamf?

I'm using Jamf to configure my companies MacBooks and just recently got the request from Management, that every screenshot taken should be placed in a special Directory. For now, the only thing I ...
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1answer
374 views

Override wallpaper with VMware AirWatch Agent

I have a corporate MacBook Pro (2015), and it has VMware AirWatch Agent (2.3.3) installed. I'm fine with that. It is their laptop and I still have Admin rights for my work. Only thing is... they ...
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1answer
1k views

Mac server MDM profile manager enrollment problem

I use mac os server to active the Profile Manager and Open Directory. And I want to enroll our devices to the server Why My ipad and iphone always get the error: Profile Installation Failed The ...
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2answers
661 views

Device Enrollment for MacBook Pro

Can anyone please help how I can turn off device enrollment notifications? I have purchased a MacBook Pro a year ago and after upgrading to Sierra started to receive notifications from a company that ...
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1answer
268 views

iPad remote management, but not on apples DEP

I have a dilemma. I work for a decentralized organization with independent business units. We’re now starting to centralize the support of IT. I have a few companies who bought their own iPads from ...
3
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1answer
189 views

Does Exchange enable MDM automatically on iOS?

My employer recommended that I sign into our corporate email (Google hosted) via Exchange in the Mail app. I found out later that by doing so, I automatically enabled MDM or allowed them to set ...
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1answer
41 views

Can two apps in one iPhone can be connected to same peripheral?

I have to connect two apps to Bluetooth band (peripheral) at the same time and in same device. Please Guide.
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1answer
6k views

Adding iOS 11 devices to DEP using Apple Configurator

Until now, only iOS devices purchased direct from an Apple sales channel could be added to the Device Enrollment Program (DEP). But at WWDC June 2017, Apple announced that any device running iOS 11 or ...
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1answer
232 views

Managing stolen iPad via Profile Manager

We have deployed 50 iPads in field managed via Profile Manager. Recently one of the iPads got stolen. Unfortunately Find my iPad was turned off on it. We tried to wipe the iPad using Profile Manager ...
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3answers
3k views

iOS MDM Monitoring Internet Search History

My school have asked the students to bring their iPads and use them for school purposes. The IT technicians have installed an MDM on our iPads and I receive this message... Does this mean that the ...
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0answers
234 views

Mobile Device Management and Configuration Profiles

I have two questions about Mobile Device Management Server and Configuration Profiles. We are using a Third Party MDM server where we are registering our devices to have control of the apps that are ...
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2answers
522 views

iOS Supervised Mode vs Privacy

I am wondering how enabling supervised mode on an iOS device affects the user's privacy, especially with respect gaining access to data on the device without the user's consent. As I understand, ...