Questions tagged [mobile-device-management]

Also known as MDM, mobile device management is software that helps manage devices for reporting, policy compliance as well as saving labor and standardizing setup amongst many devices when used by the same company or group. iOS MDM uses a framework for device management and often involves third party management software if the company's needs exceed the MDM capabilities of Lion Server.

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Install iOS 17 Developer on iPhone 8 Plus to run Apple Watch 9

I bought the Apple Watch 9 not knowing that it cannot run on my iPhone 8 Plus. I am trying to make a save! I signed up for iOS 17 developer beta and got it installed, but it is not running. My ...
Bob M's user avatar
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Can’t get rid of remote management, even after reinstalling OS [duplicate]

I have an old Macbook Pro that was previously managed by Mosyle. I’ve tried to remove it by 1) Erase Content & Settings and 2) reinstalling the OS however upon the first start up after the ...
AMC's user avatar
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Expose com.apple.barcodescanner on home screen or a shortcut?

I am trying to solve the following ask: Shared iphones within a healthcare setting, ipads are not an option. They need these phones to scan QR codes and open a website that allows the nurses to fill ...
beeryurt's user avatar
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32 views

Can the iOS Scriptable app change the location of Home Screen apps; if not why not?

From what I can see, the iOS Scriptable app has far more access to the functions of iOS apps than say Shortcuts, plus it’s probably easier to script since it’s actually code you type instead of ...
Julius H.'s user avatar
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VPN configuration via mobileconfig is not working

Having some problems with the following part of an XML mobileconfig file. I'm trying to set up an IKEv2 VPN with EAP for user authentication. <dict> <key>DNS</key> <dict&...
miken32's user avatar
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1 answer
513 views

Prevent iPhone being reset to factory settings and changing the Apple ID associated to bypass ScreenTime

It's my personal parent control issue. I have an iPhone and MacBook which has screen time. My kid can bypass it By spamming unlock it seems that there is a way to prolong extra time endlessly! By ...
Roman M. Koss's user avatar
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268 views

What are hundreds of kernel extensions from com.apple.MobileSoftwareUpdate.UpdateBrainService for on my MacBook?

The following situation this morning on my MacBook Pro 16-inch 2021 running Monterey 12.5.1: hundreds of kernel extensions were waiting for allowing to be installed. Am running BlockBlock, set to ask ...
Koyovis's user avatar
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626 views

MacOS Screen Saver Start After Field can not be Modified

I have this weirdest problem for MacOS BigSur version 11.1. I want to change the screen saver "Start after:" parameter to 1 minute. But every time I quit and reopen the System Preferences I ...
Mehmet Kaplan's user avatar
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181 views

Transfer Device Enrollment from one Mac to another

I enrolled my private MBP with my employer's Intune Company Portal and got access to company resources. Now they changed the policy and private MacBooks are no longer allowed to be be enrolled. That ...
Oleg's user avatar
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242 views

How to distribute apps for own organization to their personal device?

We are trying to publish an app for our own organization. Initially we submitted to app store review. It got rejected, because app designed for specific organizations. So we look the other options, ...
Ranjithkumar's user avatar
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Terminal not retaining preference changes

I've set a custom font on my default Terminal profile (normal terminal, not iTerm2 etc.) and every-time I restart my machine I need to reset the font. The same behaviour also occurs if I reset the ...
m1nkeh's user avatar
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ios 15 showing incorrect storage

I just had a look at the storage consumption in my phone and it seems to be incorrect. It shows that the phone has consumed only ~4 GB from my 32GB. I think that's wrong because up until I updated the ...
Vipin Menon's user avatar
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312 views

Management requests on my MacBook Pro

I have a MacBook Pro and all the time, I keep receiving this message about enrollment.(For anyone wondering if it’s stolen, I don’t think so because it belonged to my friends grandmother who had ...
Tristan S's user avatar
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29 views

How to have our App Store listed app auto-upgrade to latest version on "supervised" iPads (or remotely upgrade the app to latest version)

We develop a b2b iOS app that is publicly listed on Apple Store. We lease our clients iPads so that they can use our app. We have full access and ownership of these iPads and we are able to "...
Misha Reyzlin's user avatar
2 votes
2 answers
117 views

Managing Mac users

I'm managing a group of MacBook users. Currently, the users are not allowed to install apps or change stuff without administrators involvement. I would like to have the users to be able to do certain ...
Quinten De Wilde's user avatar
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986 views

How do I run diagnostics on an iPad Pro 11 with nonfunctioning screen and touch?

I have an 1st generation iPad Pro 11 with a broken screen with no video image and unresponsive to touching. I would like to run some hardware diagnostics on it before committing to replacing the ...
ATL_DEV's user avatar
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On ios how do i save the full url to home screen?

Safari iOS doesnt save the relative URL (start_url) due to / setting in the manifest json. Is there a way to fix this so that i get the full url (not header url) that i currently have open in Safari ...
Ralph's user avatar
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1 vote
1 answer
961 views

Apple ID not supported - Use a Managed Apple ID Error

When enrolling in MDM you may get this error if you had previously used the same email address as a non managed id. e.g. example.com was transferred to Apple Business managed ids, now your old my@...
laktak's user avatar
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How does iOS device management work?

Under Settings -> Device Management I notice there are at least 3 different categories of items: Mobile Device Management Configuration Profile Enterprise App But documentation online seems sparse ...
scip's user avatar
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1 answer
16k views

Is it ok to delete iOS Files from my macbook pro?

I have in my MacBook pro a folder called MyName iPhone. Which is taking up about 21gb of space. It seems like a backup of the phone. It says last accessed: 2 years ago which happens to be when I go ...
Outsider's user avatar
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6 votes
2 answers
3k views

"YouTube Kids" is cleaner than regular YouTube. Sadly, I haven't found any method of disabling autoplay. If it's possible, how can I disable autoplay?

My question How can I disable the YouTube Kids autoplay feature — on iOS, on MacOS, or on any other platform? Please assume: I own a non-jailbroken iPhone. I have administrator rights on my computer. ...
tealhill supports Monica's user avatar
1 vote
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Restoring an iPhone to its default state regarding allowing installation of custom applications

Someone installed a custom app store on my iPhone to do an experiment, the experiment is done and I want to remove this app store and whatever related to it. The app store can install apps on my ...
Andrew's user avatar
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1 answer
160 views

Custom notification size on iPhone

I would like to receive customized notifications from any specific app on my iPhone so that I can never ignore it because they are super important. One solution I thought of is to show notification ...
Siraj Farhan's user avatar
1 vote
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37 views

View Exchange ActiveSync profile on iOS 13

Is it possible to view the enabled Exchange ActiveSync profile on iOS 13? I know you see it when it is first enabled, but can it be viewed later as well?
user12107388's user avatar
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1 answer
990 views

How to remove supervision from my iPad imposed by my school that I’m not attending anymore

My iPad is supervised by my school, but I’m not at that school anymore. Does anyone know how to remove the supervision without a factory reset?
Kingbannana 's user avatar
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What are ".com.apple.backupd.mdmv" files for and which tool creates them?

I am comparing on macOS El Capitan via diff -r a directory with a the corresponding directory of a time machine snapshot (Note: the backup is made under macOS High Sierra.) diff reports a few files ...
halloleo's user avatar
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2 votes
1 answer
94 views

Can my admin manage my iPad without me knowing?

Can my admin manage my iPad (download programs, change settings, etc.) without me knowing? (Configuring it so that I cannot tell that it's managed.) My iPad is running iOS 12, and there are no ...
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2 answers
450 views

Can promo code users update a 'custom app for business'

I've made a small app for the company I work at and I'm looking to distribute it. It isn't going to very many people, less than 100. I don't want to use it as a B2B app as then I'd need to setup a ...
Chris's user avatar
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1 vote
0 answers
137 views

Guided Access Mode preventing iOS updates from MDM console?

Our organization uses an enterprise MDM product that features remote updating. All conditions specified by the MDM vendor are being met for this to work, but it doesn't. I discovered that as soon as a ...
WakeDemons3's user avatar
1 vote
2 answers
73 views

Using MDM alternative after apples MDM block

How can I create an app that can track location, regulate screen time by blocking access without using MD? What are some alternate ways of doing this after Apple has blocked the use of MDM feature.
Kapi Echarry's user avatar
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734 views

Same IKEv2 .mobileconfig profile works on macOS, but fails on iOS

I have an IKEv2 VPN server, and run my own CA. Clients authenticate using certificates. I have prepared a .mobileconfig profile (using Apple Configurator) that sets up the IKEv2 configuration, and ...
Aram Hăvărneanu's user avatar
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1 answer
615 views

Is paid Apple Developer Program subscription required to distribute test IPA file?

I am building an Ionic app, and I want to distribute it to a few people in my organization. Ionic Cordova iOS build command runs successfully. Now i need to generate the IPA file to install the app ...
Sahil's user avatar
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4 votes
2 answers
158 views

How can I tell that a certificate is a root certificate?

Are these certificates root certificates or not and how can I disable them if they are?
user7106817's user avatar
5 votes
2 answers
4k views

Enable Guest User in 10.14.x Via the Command Line (without a MDM)?

Is there a way to enable the Guest user via the terminal in 10.14.x? I have tried... defaults write /Library/Preferences/com.apple.loginwindow.plist GuestEnabled -bool YES On machines where the ...
Tim Dearborn's user avatar
1 vote
1 answer
845 views

I get an error message when unlocking an APFS FileVault volume with an Institutional Recovery Key

I'm testing an MDM solution (with an in house Server.app MDM instance), which enforces FileVault. It's setup with both an Institutional Recovery Key (IRK) and a Personal Recovery Key (PRK). The last ...
doekman's user avatar
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1 vote
1 answer
440 views

Do I need to renew the Institutional Recovery Key certificate with FileVault

We plan to roll out FileVault via Apple's own MDM (Server.app). I already have some test-computers enrolled. When I look at the certificate used for the Institutional Recovery Key, it expires in ...
doekman's user avatar
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3 votes
1 answer
922 views

MDM software on iPhone - Monitoring hotspot use?

I have a company phone (iPhone 8) which I use as a hotspot for my personal phone sometime. My company uses Blackberry MDM. In "rights", it says they can "list network information." What does that ...
user276520's user avatar
1 vote
1 answer
9k views

Setting up multiple O365 organisation accounts on iOS

I was about to setup the mail account my customer provided me. Being a O365 Outlook account, I was approaching this with selecting Exchange as account type and signed in. This would have worked well, ...
pallox's user avatar
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1 vote
1 answer
1k views

How to remove configuration profiles (.mobileconfig files) using MDM?

I am trying to remove a configuration profile that I previously installed on a device, using MDM. I am able to get the list of the installed profiles using the ProfileList command. I have no issues ...
bbkrz's user avatar
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3 votes
1 answer
6k views

Prevent mobile data being turned off

Does anyone know how to prevent mobile data being turned off on an iPhone 6 and iPhone 7. I want to ensure my daughters data is not able to be turned off at any time. their other parent turns off the ...
user309945's user avatar
1 vote
0 answers
1k views

On managed Macs, how much can the admin see?

I have a Macbook that was given to me by my employer. The Macbook is managed by them as I can see the installed profiles. These profiles control things like how/when to set up my password, apps that ...
Ale Morales's user avatar
2 votes
1 answer
751 views

Can you distribute an iOS app outside App Store using a single bundle identifier?

Is there a way to distribute an iOS application to customers with a single bundle identifier outside App Store? The software firm I work for is providing iPad software to several large companies. ...
Bedford's user avatar
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2 votes
0 answers
533 views

How to update iOS by using Profile Manager as mobile device management (MDM) service?

I cannot find a way to remotely update iOS version for iPads by using Profile Manager as mobile device management (MDM) service. All devices are enrolled in Apple's DEP program. I can choose Install ...
JPX's user avatar
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0 answers
21 views

A device named "iPhone" in Location Services on my iPad will not stay deleted

iPad/General/Restrictions/Location Services is on. Share my location is on. From this device - MyiPad (I named my ipad MyiPad) Then under that it shows the word iPhone. My iPhone is named lAiPhone ...
Lisa Ann's user avatar
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2 votes
0 answers
805 views

Add Custom Files to a Package to be installed on specific paths with productbuild/pkgbuild?

I build my pkg with productbuild and pkgbuild. My root path looks like this: ROOT > Applications/Scripts/Library/private/ In Applications/ is my .app , which works. However in Library for example is ...
pr0cat's user avatar
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1 vote
1 answer
138 views

What is a organizational device considered to be? [closed]

Would this be a device that is a organizational device because you get it from work? Or because of who makes the device? What is a organizational device. How can I find out.
Lisa Ann's user avatar
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2 votes
2 answers
135 views

Can I remove the stock camera app from iOS 9 or later?

I would like to be able to remove the stock camera app from an iOS device without disabling the camera itself (because I would like to replace the camera app with a non-stock app). I know MDM ...
Edward Dixon's user avatar
2 votes
1 answer
55 views

How can I completely disable SW updates on iPhone?

As a QA engineer I have to maintain a bunch of iPhones to run my tests on them. I have to test on many OS versions, also the very old ones. The problem is that every once in a while someone(*) (from ...
Marian Paździoch's user avatar
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1 answer
1k views

iOS - Restricting device to work with a single app only

I wish to lock my iOS devices into running a single app only. I have surveyed Guided Access Mode, but it doesn't persist between restarts, and have to be re-configured (by pressing the Home button ...
Nimesh Neema's user avatar
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1 vote
1 answer
725 views

What happens when MDM vendor certificate expires?

There is no way to renew the MDM vendor certificate,you just have to create a new one. After I create a new one, the devices have to be re-enrolled. Is there a way I can avoid re-enrollment of devices?...
Bin0li's user avatar
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