Questions tagged [mobile-device-management]

Also known as MDM, mobile device management is software that helps manage devices for reporting, policy compliance as well as saving labor and standardizing setup amongst many devices when used by the same company or group. iOS MDM uses a framework for device management and often involves third party management software if the company's needs exceed the MDM capabilities of Lion Server.

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12 views

Apple ID not supported - Use a Managed Apple ID Error

When enrolling in MDM you may get this error if you had previously used the same email address as a non managed id. e.g. example.com was transferred to Apple Business managed ids, now your old my@...
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11 views

Transfer a single app with all its data from one iPhone to another [duplicate]

I am aware when first setting up an iPhone, it is possible to bring everything across which I have tried before. But is there a legitimate way to transfer a single app with all its data from one ...
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42 views

How does iOS device management work?

Under Settings -> Device Management I notice there are at least 3 different categories of items: Mobile Device Management Configuration Profile Enterprise App But documentation online seems sparse ...
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1answer
495 views

Is it ok to delete iOS Files from my macbook pro?

I have in my MacBook pro a folder called MyName iPhone. Which is taking up about 21gb of space. It seems like a backup of the phone. It says last accessed: 2 years ago which happens to be when I go ...
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1answer
889 views

“YouTube Kids” is cleaner than regular YouTube. Sadly, I haven't found any method of disabling autoplay. If it's possible, how can I disable autoplay?

My question How can I disable the YouTube Kids autoplay feature — on iOS, on MacOS, or on any other platform? Please assume: I own a non-jailbroken iPhone. I have administrator rights on my ...
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25 views

Restoring an iPhone to its default state regarding allowing installation of custom applications

Someone installed a custom app store on my iPhone to do an experiment, the experiment is done and I want to remove this app store and whatever related to it. The app store can install apps on my ...
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1answer
36 views

Custom notification size on iPhone

I would like to receive customized notifications from any specific app on my iPhone so that I can never ignore it because they are super important. One solution I thought of is to show notification ...
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29 views

View Exchange ActiveSync profile on iOS 13

Is it possible to view the enabled Exchange ActiveSync profile on iOS 13? I know you see it when it is first enabled, but can it be viewed later as well?
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1answer
140 views

How to remove supervision from my iPad imposed by my school that I’m not attending anymore

My iPad is supervised by my school, but I’m not at that school anymore. Does anyone know how to remove the supervision without a factory reset?
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39 views

Configuration profile verified, but 'Install' not available

I've created a Configuration Profile using Apple Configurator 2 and signed it so it shows as verified but the install option after downloading the file is not available. Is there some criteria as to ...
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1answer
69 views

What are “.com.apple.backupd.mdmv” files for and which tool creates them?

I am comparing on macOS El Capitan via diff -r a directory with a the corresponding directory of a time machine snapshot (Note: the backup is made under macOS High Sierra.) diff reports a few files ...
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1answer
58 views

Can my admin manage my iPad without me knowing?

Can my admin manage my iPad (download programs, change settings, etc.) without me knowing? (Configuring it so that I cannot tell that it's managed.) My iPad is running iOS 12, and there are no ...
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2answers
99 views

Can promo code users update a 'custom app for business'

I've made a small app for the company I work at and I'm looking to distribute it. It isn't going to very many people, less than 100. I don't want to use it as a B2B app as then I'd need to setup a ...
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55 views

Guided Access Mode preventing iOS updates from MDM console?

Our organization uses an enterprise MDM product that features remote updating. All conditions specified by the MDM vendor are being met for this to work, but it doesn't. I discovered that as soon as a ...
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33 views

Using MDM alternative after apples MDM block

How can I create an app that can track location, regulate screen time by blocking access without using MD? What are some alternate ways of doing this after Apple has blocked the use of MDM feature.
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291 views

Same IKEv2 .mobileconfig profile works on macOS, but fails on iOS

I have an IKEv2 VPN server, and run my own CA. Clients authenticate using certificates. I have prepared a .mobileconfig profile (using Apple Configurator) that sets up the IKEv2 configuration, and ...
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1answer
452 views

Is paid Apple Developer Program subscription required to distribute test IPA file?

I am building an Ionic app, and I want to distribute it to a few people in my organization. Ionic Cordova iOS build command runs successfully. Now i need to generate the IPA file to install the app ...
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2answers
85 views

How can I tell that a certificate is a root certificate?

Are these certificates root certificates or not and how can I disable them if they are?
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1answer
2k views

Enable Guest User in 10.14.x Via the Command Line (without a MDM)?

Is there a way to enable the Guest user via the terminal in 10.14.x? I have tried... defaults write /Library/Preferences/com.apple.loginwindow.plist GuestEnabled -bool YES On machines where the ...
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1answer
511 views

I get an error message when unlocking an APFS FileVault volume with an Institutional Recovery Key

I'm testing an MDM solution (with an in house Server.app MDM instance), which enforces FileVault. It's setup with both an Institutional Recovery Key (IRK) and a Personal Recovery Key (PRK). The last ...
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1answer
231 views

Do I need to renew the Institutional Recovery Key certificate with FileVault

We plan to roll out FileVault via Apple's own MDM (Server.app). I already have some test-computers enrolled. When I look at the certificate used for the Institutional Recovery Key, it expires in ...
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1answer
331 views

MDM software on iPhone - Monitoring hotspot use?

I have a company phone (iPhone 8) which I use as a hotspot for my personal phone sometime. My company uses Blackberry MDM. In "rights", it says they can "list network information." What does that ...
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1answer
880 views

Setting up multiple O365 organisation accounts on iOS

I was about to setup the mail account my customer provided me. Being a O365 Outlook account, I was approaching this with selecting Exchange as account type and signed in. This would have worked well, ...
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1answer
425 views

How to remove configuration profiles (.mobileconfig files) using MDM?

I am trying to remove a configuration profile that I previously installed on a device, using MDM. I am able to get the list of the installed profiles using the ProfileList command. I have no issues ...
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1answer
2k views

Prevent mobile data being turned off

Does anyone know how to prevent mobile data being turned off on an iPhone 6 and iPhone 7. I want to ensure my daughters data is not able to be turned off at any time. their other parent turns off the ...
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113 views

On managed Macs, how much can the admin see?

I have a Macbook that was given to me by my employer. The Macbook is managed by them as I can see the installed profiles. These profiles control things like how/when to set up my password, apps that ...
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1answer
509 views

Can you distribute an iOS app outside App Store using a single bundle identifier?

Is there a way to distribute an iOS application to customers with a single bundle identifier outside App Store? The software firm I work for is providing iPad software to several large companies. ...
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0answers
382 views

How to update iOS by using Profile Manager as mobile device management (MDM) service?

I cannot find a way to remotely update iOS version for iPads by using Profile Manager as mobile device management (MDM) service. All devices are enrolled in Apple's DEP program. I can choose Install ...
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17 views

A device named “iPhone” in Location Services on my iPad will not stay deleted

iPad/General/Restrictions/Location Services is on. Share my location is on. From this device - MyiPad (I named my ipad MyiPad) Then under that it shows the word iPhone. My iPhone is named lAiPhone ...
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377 views

Add Custom Files to a Package to be installed on specific paths with productbuild/pkgbuild?

I build my pkg with productbuild and pkgbuild. My root path looks like this: ROOT > Applications/Scripts/Library/private/ In Applications/ is my .app , which works. However in Library for example is ...
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1answer
38 views

What is a organizational device considered to be? [closed]

Would this be a device that is a organizational device because you get it from work? Or because of who makes the device? What is a organizational device. How can I find out.
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2answers
71 views

Can I remove the stock camera app from iOS 9 or later?

I would like to be able to remove the stock camera app from an iOS device without disabling the camera itself (because I would like to replace the camera app with a non-stock app). I know MDM ...
2
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1answer
46 views

How can I completely disable SW updates on iPhone?

As a QA engineer I have to maintain a bunch of iPhones to run my tests on them. I have to test on many OS versions, also the very old ones. The problem is that every once in a while someone(*) (from ...
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1answer
612 views

iOS - Restricting device to work with a single app only

I wish to lock my iOS devices into running a single app only. I have surveyed Guided Access Mode, but it doesn't persist between restarts, and have to be re-configured (by pressing the Home button ...
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1answer
489 views

What happens when MDM vendor certificate expires?

There is no way to renew the MDM vendor certificate,you just have to create a new one. After I create a new one, the devices have to be re-enrolled. Is there a way I can avoid re-enrollment of devices?...
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1answer
823 views

iOS - Photos & message access to MDM installed apps

In iOS, is it possible for apps managed via MDM to get access to photos and text/WhatsApp text messages of user stored on user's iPhone. If yes, what kind of permissions do these actions require?
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1answer
53 views

Family Sharing iPhone - Unique Question about purchases

I want to know if someone in my family share group still has an app downloaded on their phone. Is there a way to tell if they have deleted the app from their device? I know all about hiding apps and ...
2
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1answer
431 views

Configure 3rd-party apps using MDM or Apple Configurator on iOS?

I am using MDM to configure e-mail accounts on iOS devices using Mail/Exchange ActiveSync payload. Is there a way to configure 3rd-party iOS apps like OneDrive and DropBox using MDM or Apple ...
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1answer
27 views

iPhone photos size problem,

I am using iPhone 7.And total space is 32GB,and i duplicates 5000 photos into 50000.And when i went and see the iPhone storage, it's showing total capacity 32GB,free space 0 and photos part occupied ...
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1answer
496 views

Nested VPNs on iPhone iOS 11

I am developing a custom VPN client plugin for iPhone, working on iOS 11 devices. I am hoping to set up nested VPNs so that the traffic is double encrypted. I am working with Per-App VPN, as well as ...
3
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4answers
853 views

Control iPhone Remotely

Can you control an iPhone remotely using Mobile Device Management protocol? or any other protocol/service? Of course, the user's consent will be obtained before performing any actions. I am mainly ...
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0answers
61 views

Apple MDM settings won't go through because WiFi is always offline

I can manage settings, apps and updates from Apple's MDM but changes won't get applied because WiFi is always off if I don't manually start using the iPads. iPads are in charging cart whole night and ...
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44 views

Blackberry 10 not running on Mac

Connecting my Blackberry to my Mac I'm able to install the drivers that show up and install some software. But other than that nothing is working. No device is showing up in Finder. No Blackberry ...
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1answer
158 views

Open Terminal and Run command as different User to show status messages

I am currently working on deploying software from our MDM to Mac's. The software installs correctly but there is no user feedback during the install unless they know to manually go and find a ...
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405 views

iPad Air 2 on iOS 11 after enrolling with Apple MDM profile manager through Apple Configurator 2 is stuck on Remote management screen

I install OS X Server for MDM profile manager on iMac with High Sierra. Then used Apple Configurator 2.5 to enroll 16 iPad Air 2 on iOS11 to the MDM and added wifi Profile. All iPads are showing ...
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1answer
975 views

How to download the .ipa for MDM?

We use Apple MDM at the small school I work at to manage our iPads. In the past we would download the .ipa from the App Store then upload it to the MDM then deploy it to the iPads. With the new ...
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3answers
35k views

Bought an iPad but it's supervised.Is there a way to remove it?

I bought an iPad Air 2 from a third party and I see it's supervised.It has many restrictions.There is no delete button in Settings.The iPad is iCloud free.I tried restoring it in recovery mode, ...
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205 views

How to set the Screenshot directory with Jamf?

I'm using Jamf to configure my companies MacBooks and just recently got the request from Management, that every screenshot taken should be placed in a special Directory. For now, the only thing I ...
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1answer
649 views

Override wallpaper with VMware AirWatch Agent

I have a corporate MacBook Pro (2015), and it has VMware AirWatch Agent (2.3.3) installed. I'm fine with that. It is their laptop and I still have Admin rights for my work. Only thing is... they ...
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1answer
2k views

Mac server MDM profile manager enrollment problem

I use mac os server to active the Profile Manager and Open Directory. And I want to enroll our devices to the server Why My ipad and iphone always get the error: Profile Installation Failed The ...