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Questions tagged [icloud]

Apple's online storage, synchronization, and general cloud services

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0answers
7 views

Is it possible to temporarily skip media restore in WhatsApp?

I use WhatsApp on an iPhone X. I have chat history and media backed up on my iCloud. The total size of the backup is around 6 GB. I had to send in the iPhone X for repair, and I’m using a temporarily ...
1
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1answer
10 views

What is the security model of iCloud Drive on iOS?

If I open a file using the file picker in an app, can the app now see all files in that folder? Is there any other way in which an app might see all the files in my iCloud Drive?
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2answers
14 views

iCloud Photo- How to save to the cloud but not share photos between devices

I have 6 phones under the same Apple id. I would like the photos on all phones to backup to the cloud, but not be shared between all devices. How do I do that?
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0answers
8 views

How to resync Photos with iCloud when Apple's recommendations don't pan out?

On Mojave, Photos has stopped syncing with iCloud in either direction. Apple support has dead-ended. Even opening the iCloud Preference pane and looking the the Photos sync config caused Preferences ...
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0answers
17 views

Is it possible to lower bitrate of music downloaded from iCloud music library to iPhone?

I have a lot of music in my iCloud Music Library, most of it matched to 256 kb/s AAC files in iTunes Match. If I were to sync music to my phone by connecting it to iTunes on my desktop, I could choose ...
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0answers
18 views

How do I delete photos from my iPhone without also deleting them from my Mac (both are connected to iCloud)

I currently have about 7k-8k photos and videos stored on my Mac. Recently, I purchased 200 GB iCloud plan so I can have access to all my photos and videos on my iPhone. I dragged my Photos library ...
0
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1answer
24 views

Library folder listed size is 90 GB. Why so large

I have an iMac running High Sierra. The Library folder under my user account is listed as 90 GB. I was looking for the major factors in this and the folder Mobile Documents is 50 GB. When I click on ...
1
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1answer
16 views

Merging multiple apple ID’s

Since getting our first iPad and iPhone and while new to Apple, 3 or 4 iCloud email accounts were setup for at least 2 new Apple ID’s. Is it possible to merge them or should I just delete the least ...
0
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1answer
19 views

Equations in Keynote in a browser

I am trying to see if I can add equations in Keynote in iCloud via browser (I don't have a Mac/Iphone). I searched but couldn't find a way other than copy-pasting an image from somewhere. (I'm using ...
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0answers
14 views

icloud documents and desktop is empty on mac os high sierra won’t sync with what is online

I had to install new hard drive could not transfer files from old drive. Started new hard drive as a new Mac. Signed in Enabled iCloud Drive, and checked iCloud Drive desktop and documents option but ...
0
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1answer
19 views

Setting 2FA with device logged in with different account

I have to set 2FA on my Apple Develop account to access it. The problem is that I use separate account only for development, let's say it's account A. My main account (B) is used on all my devices (...
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0answers
10 views

Missing all notes in Notes app but iCloud account is still connected

All of a sudden, all my notes, all the content inside the notes app in my desktop disappeared, and my iCloud account is still connected. Is there any way to fix this problem?
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0answers
6 views

Videos no longer syncing to iCloud from MacBook Pro after import via Photos

Unable to upload videos to iCloud via Photos on my mac. There are existing videos in iCloud that still play and videos made on my phone upload with no problem. This seems to have tied in with a ...
1
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1answer
45 views

can i turn off ask to buy for my 13 year old daughter?

Apple tells me it is mandatory for "under 13". Yet I cannot seem to turn it off. Does this mean she is only free from "ask to buy" when she turns 14? To me, "under 13" means 12 or lower.
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0answers
17 views

Photos.app is not syncing to iCloud

Photos app is not syncing to iCloud. I stopped Avast, as it was blocking it. Now, however, I'm getting several other logs when I search Console.app for cloudphotos In order of appearance upon launch ...
2
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1answer
21 views

I have never seen this “Sign in…” message before downloading

I Am wondering why I am getting the message [above] all of the sudden. As far as I know I am already signed in. Why is this message being displayed, rather than the one similar to the one in the 2nd ...
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0answers
15 views

2Gb free but can’t record video

My phone says it has paused uploading images to iCloud, despite there being 25Gb space free there, and it won’t record video due to lack of storage on the device, despite it having over 2Gb free. ...
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0answers
19 views

How do I stop Books from removing my local downloaded books? (iOS 12.1) [duplicate]

I have several books in my Reading Now collection in Books for iOS. After about a day, Books will delete my local copy. The file is available for redownload from iCloud, indicated by the cloud icon. ...
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0answers
12 views

iOS 12.1.4 - Photos stuck on uploading after iTunes restore

I restored my iPhone XS using the iTunes Backup I had saved on my Mac. Everything went back in place and also the pictures showed as being all there but, at the bottom of the Photos Library there was ...
1
vote
1answer
28 views

Can I be signed into iTunes with a different account than iCloud on same iPhone at same time?

Can my iTunes & App Store account be separate from my iCloud, Messages,and FaceTime accounts? Can I be signed into iTunes with separate account from iCloud, iMessage, etc, at the same time on ...
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0answers
41 views

How do you force a “Waiting to Upload” Wav format file, in iCloud Files app

I’ve read some of the other posts on this issue about forcing "Waiting to Upload" files, but none of the solutions seem to work for me because I am using an iPhone 7 (transferring from iPad) and most ...
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0answers
13 views

Force Photos to update to iCloud on Mac

Is there some way to force Photos on Mac to sync with iCloud? Many times when I import pictures they do not get uploaded to iCloud. It's very flakey. I checked my iCloud storage space and I have ...
1
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2answers
37 views

How do I create an app-specific password for iCloud?

I'm trying to try out BusyCal, but it requires an app-specific password, and provides an outdated link to old information about how to do this. The page refers to an "App Specific Passwords section" ...
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1answer
63 views

What is the difference between iCloud and the iCloud Drive?

As my title suggests I'd like to know what is the difference between the iCloud Drive and iCloud. Is it just the location of where stuff is stored? I thought iCloud Drive was like Google Drive but ...
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0answers
22 views

iCloud folder will not sync

I have tried all the solutions in this thread... iCloud Drive Won't Sync on Mac and I still have the same issue. The iCloud drive folder in Finder is not syncing. This is what I get when I try... ...
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0answers
14 views

Why won’t iCloud (or iTunes) synchronize books?

We have two iPads, recent models, with the latest IOS. Both have everything logged in to the same Apple ID. On a MacBook Pro (MBP) with the latest MacOS, iTunes and iBooks (and everything else) are ...
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0answers
42 views

After apple id login change iPad wants password to old iCloud login I don't have

I updated my apple login a couple of years ago when I changed email addresses. Recently started using an old iPad not used since the email and login was updated. Changed the apple id login in settings ...
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0answers
13 views

Spaces taken up by iBooks is not showing on iCloud?

I recently deleted iPhone backup on iCloud which was occupying almost 4gb out of my 5gb basic iCloud storage. Since then when I check my iCloud account it shows that iBooks 3.8 data but only showing 1....
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0answers
37 views

icloud.com cannot be loaded in Brave browser because 'X-Frame-Options' to 'deny'

Brave is a chromium based browser. I am unable to load icloud.com in brave. It is what I see with console opened. The error message is 'Refused to display https://idmsa.apple.com/appleauth/auth/...
1
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1answer
14 views

iCloud Drive shows up empty in Finder after logging out

Some of my files and in my Macbook Pro 2015 were showing a dotted iCloud icon with an exclamation mark inside them, which, if my memory serves me right, means that I am out of iCloud storage. The ...
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0answers
16 views

Is remote screen time compatible with shared iTunes credentials?

For a brief shining moment remote (family unit, managed) screen time worked for my family (two special needs adults with Apple ID age adjusted to 14[1], one neurotypical 17yo who monitors her own ...
2
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0answers
20 views

Is it possible to only store messages for 30 days in iCloud?

My iPhone, iPad, and MacBook all have the Keep Messages setting on 30 days. When I turn on iCloud for Messages though, it changes to Forever and my iCloud storage fills up (I only have 5 GB). I can ...
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0answers
11 views

Where is iCloud KV data stored on the filesystem? [migrated]

I need to do some debugging, and need to read and modify values stored on iCloud Key-Value storage for my app (using NSUbiquitousKeyValueStore. Does anybody know where this is stored on disk, and what ...
1
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1answer
38 views

Managing iCloud Keychain Accounts on iOS

How do you do this? On macOS, once you enable iCloud Keychain, all of your accounts get listed in the Internet Accounts System Preferences Pane. Active ones and inactive ones. So on any given Mac, ...
0
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1answer
26 views

How can I tell whether or not my FileVault recovery key is stored in iCloud?

I setup FileVault on my MacBook years ago. I believe I set things up so that my recovery key is stored in iCloud, but I'm not sure. And the FileVault preferences pane doesn't give any clues. How can ...
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0answers
16 views

Would enabling Messages in iCloud (on newer iOS) allow 2 iPhones with previously separate SMS, iMessages, Attachments to Sync up & get Unified?

Would enabling Messages in iCloud (on newer iOS e.g. 12.x) allow 2 iPhones (one i5 and one i6) with previously separate SMS, iMessages, Attachments to Sync up & have a unified copy/ history? Or ...
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0answers
27 views

How do I restore my lost contacts that appear in messages but are not in iCloud Contacts?

I recently updated some account settings on my iPhone (gmail, apple email). Now, I am missing several contacts (seemingly more recent ones). When composing a new text message, I can type one of these ...
2
votes
0answers
19 views

iCloud Drive is always uploading and using resources

My device is MacBook Pro 15" (mid 2017), macOS 10.14.3 with iCloud storage optimisation turned on and Desktop and Documents folders stored in iCloud. Recently I noticed bird and cloudd processes ...
0
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0answers
44 views

iCloud device login history

Is there any way you can find out which devices were previously logged in to your iCloud account even if they are no longer active? If they were removed directly in macOS’ iCloud app, would there be a ...
0
votes
2answers
33 views

Using iCloud as file storage and synchronization service

I am considering to choose iCloud Drive vs Google Drive to store old music and photos folders present in external drives. Is it possible to upload large folders to iCloud Drive that are not present ...
3
votes
2answers
3k views

Appstore error 500 (com.apple.commerce.client)

I've just formatted my SSD and reinstalled MacOS Mojave 10.14.3 (18D109). So this is a clean install. The first thing I did was try to install Keynote, Pages and Numbers. The problem is: I cannot ...
3
votes
1answer
57 views

Apple's 2FA and the notion of “trusted device” and “trusted browser”

I’m going to try to split off and expand some more readily “answerable” questions that were initially part of a different SE post (Apple's new 2FA requirement for developer Apple IDs) that was put ...
0
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0answers
46 views

Error connecting to iCloud

Ever since I update my Mac to Mojave, which was at the end of January 2019, I've been having major issues with network connectivity. So everything works fine in the browser but I can't download or ...
1
vote
1answer
19 views

Obtain a private URL to a file in iCloud Drive without making the file available to anyone with the link

I would like to get links to files in my iCloud Drive so that I can paste links to them in other apps (notes, email, etc) for quick access to these files in the future. I know that I can share the ...
1
vote
1answer
27 views

How do I download full resolution photos on my iphone (8+) to use offline? [duplicate]

I used to keep all of my photos (literally 40K or so) on my iPhone. I did eventually fall into the iCloud trap, and have still not figured out a way to assure that a healthy number of my full ...
1
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1answer
24 views

Use iCloud files sync: only sync files on desktop

is there a way to only sync files which are on my desktop? I don't want to sync my whole ~/Documents/ directory because it's very big.
0
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0answers
17 views

How to determine whether a contact syncs with Gmail or with Apple?

I'm logged in to my Gmail account on my iPhone. On the iPhone I click "+" under Phone \ Contacts, and I add a contact. I decide I'd like the convenience of using my desktop to add a few more ...
0
votes
1answer
73 views

iCloud / iOS / Mac Syncing Troubles

I have an iPhone 7 running iOS 12.1.4, and a MacBook Pro running OS 10.13.6. I am running iCloud using the same ID, syncing contacts from both devices. This should sync seamlessly, but it doesn't. I ...
0
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0answers
14 views

iOS Notes - I shared a note and can't see other person edits, while he can see mine

iPad 2018, iOS 12.1.4 - I created a note in the cloud (Notes are On in the iCloud settings, the note is certainly not in "on my phone" category) - share (the person icon, not the share icon) - copy ...
0
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1answer
25 views

Deleting backups

On iOS, if I delete a backup will I still have all of my photos, even on my photo stream? I would like to know as my iCloud storage is running out so I want to get rid of my old backup and make a new ...