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Questions tagged [icloud]

Apple's online storage, synchronization, and general cloud services

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10 views

How to speed up Apple Photos Faces Scan?

I am in the process of converting from Google Photos to Apple Photos. This is what I have done : Downloaded all Google Photos with gdrive Imported all photos on my macbookpro to Apple Photos 20k ...
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0answers
6 views

Groups not syncing via iCloud

I have 2 MacOS, and 2 iOS devices on the same iCloud account. All but one of the MacOS computers sync Contacts apparently correctly. The one MacOS synchronizes the Contacts but no Groups are brought ...
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0answers
12 views

iMessage on macbook pro not showing images in text messages

For some reason, iMessage on my mbpro (2017) does not let me view images When I get an image it shows up as and when I open it, it looks like images open fine on my iphone, and my contacts sync ...
1
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1answer
16 views

Can’t use storage I paid for

I have no storage left with my free 5GB so i bought the additional 2Tb on my iCloud but I’m still getting the no storage message and I’m being prompted to go to settings but won’t let my iCloud ...
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7 views

Removing Obsolete Contacts Group Header for Do Not Disturb Settings in iOS

Before I have an Contact group for my family named as "Aile". However, I delete it and create new group "Ailem" with same contacts. Everything is OK in Contacts.app, it shows only the new group. ...
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0answers
26 views

AppleID Password recovery - 13 days waiting? [on hold]

I have problem with recovery my password. I have AppleID Account without credit card number and yesterday I had 1 day for resetting my password but now its 13 days. My AppleID Acc is connected with ...
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0answers
8 views

How can I enroll a Mac with AppleCare without being logged in?

Since a while ago, when I want to register a Mac with AppleCare, I need to be logged into my iCloud account on the machine. As I'm managing a quite a few machines in our company, this is a somewhat ...
0
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1answer
25 views

Restore deleted contacts from iCloud without iCloud backup

iphone se ios 11.4 I am following this post, but the answer there doesnt answer the question. Recover a deleted contact without iCloud backups I deleted a contact accidentally, and the contacts ...
2
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0answers
34 views

How can one trigger the creation of an iCloud Drive alias?

I am not referring to traditional symlinks in general, but specifically to the "alias" files used within iCloud Drive. I am also not referring to "stub" files that indicate that a file has not yet ...
0
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1answer
20 views

What is the value of iCloud.com if 2FA requires your device?

It would seem that the point of iCloud.com and its web apps is to provide access to your content on the go, when for whatever reason, you don’t have access to your device itself. But if logging into ...
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0answers
16 views

FInd my mac shows “unlock ” icon

Hi I lost my macbookpro 3 weeks back. After one day ( when it was lost) I made a request for lock mode through icloud. Then after another two days, I could see unlock icon on find my mac till now. ...
2
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1answer
16 views

MacOS Safari iCloud tabs stop working randomly after some time

MacOS: High Sierra 10.13.6 Safari: 11.1.2 After a random amount of time the iCloud tabs button on MacOS Safari becomes disabled, making impossible to rich the iCloud tabs of other devices. Of ...
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28 views

How to confirm iOS device has uploaded/synced all photos+videos to iCloud Photo Library?

How do I confirm an iOS device has uploaded/synced all photos+videos to iCloud Photo Library? Details I have yet to find a way to determine explicit status of the iCloud upload/backup/sync similarly ...
0
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2answers
31 views

How to sync photos+videos to both iCloud and Google Photos while simultaneously deleting from iOS devices?

How can I sync my iOS (in my current case, an iPhone8) photos+videos to both iCloud and Google Photos but delete all the photos+videos from my iOS device, primarily to free storage space (on my iPhone)...
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0answers
22 views

How to repair, merge, or “update” (using rsync ?) partially downloaded/backed up duplicate icloud archives?

When I used icloud drive on my mac, and then disabled it, it moved all of my desktop files and documents to an archive. This happened multiple times. Now, I am no longer using this feature and I want ...
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2answers
28 views

iCloud is full but iphone storage is empty

Is that possible to backup all the photos from iCloud into iphone storage? How to do that?
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0answers
16 views

62GB of phantom photos (on device and iCloud) I can't get rid of

I have an iPhone X running the latest version of iOS 11. Recently, I've noticed the storage on my phone from photos have ballooned from 70 GB to 133 GB, despite me certainly not doubling the amount of ...
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0answers
23 views

Does Photos upload have builtin throttling?

I have Photos creating a shared album. It seems to upload five or six photos, wait ten to fifteen minutes, then upload some more. Judging by web search results, this is new behavior (or limited to ...
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0answers
8 views

AppleScript to update metadata iTunes of music tracks stored locally only

I have a simple AppleScript snippet that I use to update the metadata from tracks stored locally: tell application "iTunes" if selection is not {} then set thechoice to (display dialog "...
0
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1answer
22 views

Note Recovery Alternatives

It appears that by switching iCloud accounts on my MacBook, ALL the notes stored in Notes.app have disappeared/been deleted. These notes were not synced with iCloud -- and Time Machine was disabled. ...
2
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0answers
17 views

iPad calendar entry disappears after edit

I've been having a strange issue with future calendar entries disappearing for a while. I'm finally able to reproduce the problem. I have an iPad mini running iOS 9.3.5 (newest version it supports). ...
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0answers
33 views

Are there negative consequences to using Lost Mode on ipad repeatedly?

My partner sometimes gets excessively distracted by games on their iPad and asks me to hide it from them for a day or two, until they ask for it back. I'm going to be out of the country for a while, ...
3
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1answer
65 views

iCloud Storage Config: Photos

I'm having trouble figuring out if my iPhone/iCloud is configured correctly? It seems odd that Photos is there in the iCloud Storage config, but then Photo Library is there under Backups config (...
1
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1answer
64 views

No password to log out of find my iphone, no i cloud setting options

My friend lost his i phone 6, then found it a year later. Since he has got a new phone and started fresh with a new apple id and password. He gave me that phone to use but i cannot sign out of his ...
2
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0answers
21 views

Recovering non-synched iCloud notes

I created a few notes on my MacBook in iCloud folder. When I realized that the notes weren't synching, I turned off and on notes in Settings → iCloud. My new notes are lost (they are not present in ...
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0answers
35 views

Permissions keep changing on Desktop

I am running a Apache2 on my MBP on macOS 10.13.6. I setup everything well, and it works when going to localhost/~user. In my ~/Sites folder, I have a symbolic link to a folder on my Desktop with my ...
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0answers
21 views

WhatsApp backup is taking up storage in my iPhone instead of iCloud

I had 3 GB of storage available on my iPhone and 3 GB available on iCloud. I did a 1.8 GB backup of WhatsApp and ended up having 3 GB of storage on iCloud and only 1.2 GB on my iPhone. Why is the ...
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0answers
15 views

Forwarded SMS messages are split into two threads

I have SMS messages forwarded from my iPhone to my iPad and Mac. I mainly message people in my contacts. My iPhone has a Japanese number, and all of my SMS messages are sent to Japanese numbers. On ...
2
votes
1answer
30 views

macOS Mail crashes when window is closed (app brought into background)

For the last year (possibly longer) the Mail app on my iMac crashes after I close the window (not quit, just close using the red X button in the top left corner, or with cmd+w). This happens 100% of ...
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0answers
22 views

iCloud contains many hidden sensitive notes that I can't delete

When I delete notes from Notes.app, I expect them to be deleted. However, it's clear that iCloud is storing lots of old, deleted, confidential information, and I don't know how to get rid of it. I ...
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0answers
40 views

cannot log on icloud.com. 403 Forbidden

I was trying to log on icloud.com using my Mac but a 403 forbidden page showed up after I typed my account and password. I was using Google Chrome. Currently there is no solution from what I searched. ...
1
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1answer
30 views

Refurbished Macbook pro's localhostname set to “Toms-AppleWatch” on fresh OS reinstall / Harddrive wipe

I bought a refurbished 2013 Macbookpro off of ebay and made sure to CMD+R, reset the OS and unmount/recreate the main 512 SSD harddrive. On setting up my computer again, when opening 'terminal', the ...
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0answers
38 views

How do I change my iCloud/ me email address? [duplicate]

I want to change my iCloud/me email address. Thanks
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0answers
14 views

Why don’t my playlists transfer over iCloud?

I use Apple Music and I have an iPhone on which I’ve made several iTunes playlists. I recently got a MacBook Pro and attempted to transfer the playlists from my iPhone to my MacBook Pro by connecting ...
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0answers
28 views

How to get my mac to actually get me to connect to share as me?

I have 2 Macs. On one Mac Mini (Mini) I have a shared folder. On the other MacBook Pro (MBP) I try to connect to that shared folder. Both machines are running 10.13.6 high sierra My questions is, how ...
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0answers
7 views

Apple music playlists when removed from family sharing

Can a person leave a family sharing plan that includes apple music and retain the music and playlists on their phone to transfer to their new account?
2
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1answer
21 views

Is it normal to be signed out of all services and accounts when moving iOS devices?

today I replaced my iPad because the old one was damaged. I restored from an iCloud backup. The restore went ok, but I must re-authenticate / sign-in to every app which connects to a web backend (...
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0answers
47 views

Unable to change Apple ID email

I am trying to change the email address associated with my Apple ID. However, whenever I try, I get an error message: This email address is not available. Choose a different address. How do I ...
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0answers
26 views

How to save iPhone Messages photos and videos and create free space?

We have an iPhone that has run out of space. Most of the space is taken by Messages. We don't want to delete all those old photos and videos. We'd like to save them to our Photos app. The latest ...
3
votes
2answers
49 views

Attaching images into Notes for iCloud Web

I use Apple's Notes app on my Mac, iPhone and iPad. At times, I need to log into Notes for iCloud via a Web browser (using another Mac, PC or Linux box) using the web application to access my notes ...
0
votes
1answer
15 views

When is the copy of files to iCloud done?

I copied files under my filesystem on Mac (saved to hard disk) to iCloud directory (~/Library/Mobile Documents/com~apple~CloudDocs). The copy took 3 hours (about 40GB file I think) with the indicator ...
1
vote
1answer
21 views

Contacts on my Mac out of sync with my iPhone

I have what appears to be a massive collection of randomness in the Contacts list on my Mac, even though iCloud Sync is turned on. My iPhone is a much different, and cleaner, list. Is there a way to ...
1
vote
1answer
112 views

“To continue using iCloud, confirm your new Mac password” keeps crashing

I recently changed my Mac password, and a System Preferences notification comes up, asking me to "confirm Mac password to continue using iCloud": However, when I click Continue, all that happens is a ...
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0answers
21 views

iCloud in endless loop

I have an old iMac running High Sierra 10.13.6. I've been trying for over a week to sign out of iCloud from the System Preferences/ICloud pane. I have tried about everything but I remain signed in - ...
2
votes
0answers
17 views

Macbook storage is blocked even though files uploaded to iCloud?

I'm facing a unique problem - or I'm simply misreading Apple's messages. When I go to Apple > About this Mac > Storage, I can see that 26GB of my Macbook storage is being used for iCloud. Screenshot ...
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0answers
19 views

Mysterious keychain modifications

Earlier today I noticed that a bunch of wifi passwords in the keychain on my laptop had been modified. These are all networks that I've not logged into for months and are all protected by the ...
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0answers
21 views

iPad Pro iCloud save data keeps restoring game data

I want to reset my game progress for the game plague inc. I have deleted the game off the iPad and I have also gone into the iCloud back up and have deleted the game files from in there. I have also ...
2
votes
0answers
74 views

iCloud - Recovering Data from Incomplete Backup (iOS 11)

I got a new iPhone and gave my old phone during the trade in, but I was unable to backup my old one completely. A similar question has been asked which doesn't apply in my case, as I don't have the ...
1
vote
1answer
122 views

Apple ID Two-Factor Authentication: Can't Approve This Mac

I tried to turn on two-factor authentication on my Apple ID. I did it from my Mac and all went well, until I got to the point where I had to verify my Mac from another device signed into iCloud. Well, ...
2
votes
0answers
126 views

Safari iCloud tabs don't sync between macOS and iOS. How do I debug this?

The problem is, history DOES sync, but tabs don't. There was a period where a stale list of tabs did show up, both on my iPhone and on my MacBook, but that didn't update. After toggling the safari ...