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Questions tagged [icloud]

Apple's online storage, synchronization, and general cloud services

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Unbearably slow iCloud sync, serious problem (fileproviderd)

Hope to find some help here... Problem: I have been unable to sync iCloud files for the past 3 days now (Sonoma 14.5, M1 Mini 2020). It is unbearably slow. I tried to disable sync from System ...
Rainer's user avatar
  • 143
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16 views

What to do when Mail is stuck on "Loading..." a message in a conversation?

Sometimes Apple Mail gets stuck in this situation: The messages load fine on iOS, iPadOS (both v17), and on iCloud.com. On the Mac (M3 Max, Sonoma 14.5) some conversations get into this state. Any ...
NotationMaster's user avatar
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Efficient Method to Download and Save Older iMessage Photos/Videos to Photos App

I am looking for help figuring out a way to get all the photos and videos shared with me in a few conversations to appear in my Photos app on my Mac. I believe I have everything turned on to be ...
clibassi's user avatar
3 votes
0 answers
41 views

Apple Mail: single zip attachment exceeds server limit for number of files

I'm trying to send an email with one attachment: a zip file. I'm getting an error back from the iCloud mail server that the number of files or folders in the attachment exceeds the limits. The zip ...
benwiggy's user avatar
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3 votes
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Can my boss share Cloud account contacts with me?

I am an Executive Assistant, and I wish to add new contacts to my bosses iCloud account. How does he add me to his contacts as an editor/creator? Is it possible?
Rosalia Milone's user avatar
1 vote
1 answer
33 views

Restore iMessage thread with iCloud for Messages enabled

I apparently deleted a message thread over 30 days ago, as Recently Deleted does not contain what I am looking for, however I validated the missing content was present on a device I had offline. After ...
user98651's user avatar
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0 answers
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How to zoom in in Apple Notes on iCloud in browser

I use Apple Notes on my iPad, and I want to make sure that I can access them if my iPad stops working. On my PC (not Mac) if I access iCloud via Google Chrome my larger notes are zoomed out. How can ...
Dylan Dijk's user avatar
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18 views

How do bulk update outdated passwords in iCloud Keychain?

In the past, I moved to using Bitwarden, because Chrome stopped natively supporting iCloud Keychain and I needed something that would work on all devices. Now I'm using Arc Browser, which does seem to ...
Evert's user avatar
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How to search or sort contacts cards for large photos or other large data?

iCloud quit syncing Contacts. Apple says I seem to have hit one or more of their limits: https://support.apple.com/en-us/103188 Maximum size of a contact card: 256KB Maximum size of a contact photo: ...
2540625's user avatar
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How to find out which photos are taking up space on my iPhone

I have iCloud Photo Library enabled which offloads large media files from my iPhone to the cloud. I have 2 TB of iCloud storage. However, it seems like on my phone, I have around 25 GB of media file ...
Oion Akif's user avatar
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Are some apps always linked to iCloud.com via a SharedWebCredentials Library in its code?

I found that some apps contain a Library named SharedWebCredentials which contains the config json files that seem to always enable linking to iCloud. I am using Sonoma 14.5. These apps include FindMy,...
bing's user avatar
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Stopped downloading with iCloud on Sonoma

The process of sync on iCloud from the Sonoma, that is really stuck me up. It seems to download to around 98% to 99% of the process, but it won't complete the sync. Even after restarting the computer, ...
littleAnt's user avatar
  • 111
1 vote
0 answers
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Calendar invites not showing

I have three iPhones in my family and it seems that none of them are able to receive/send calendar invitations. If I send an invitation between any of the phones, none of them seem to receive it. I ...
Lowrdson's user avatar
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0 answers
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iPad Books not appearing in macOS Finder

When I select Books in the macOS finder, connected to my iPad, there are no books. I have, I think, about 800 books. I see them both in the finder under iCloud Drive/Books and in the Books app, both ...
Manngo's user avatar
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27 views

Gaining access to `~/Library/Mobile Documents` in a launch agent

I use restic for computer backups on macOS Sonoma. I have a shell script that invokes the restic binary with custom arguments. To make a backup, I run the shell script manually in the terminal, ...
Philip's user avatar
  • 553
2 votes
0 answers
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How can I backup locally my and my family members iCloud photos?

I and other members of my family have iPhones. All of us use iCloud for backups and have "Optimize iPhone Storage" and "Advanced Data Protection" enabled. Now, I would like to back ...
piotrek's user avatar
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1 answer
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What to do when moving away from Apple products

Apologies ahead of time if this is not the correct forum to ask this question: My iPhone 10 is slowly dying (screen goes black for days, then will randomly come back just fine; Apple Store said $300 ...
Aeryk's user avatar
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1 answer
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Turn on iCloud? prompt keeps popping up

My iCloud is activated, with nearly all features enabled except for iMessage. I'm not sure if it's related, but there's this annoying pop-up that says "Turn on iCloud? Your network provider may ...
Render's user avatar
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3 answers
121 views

If a hacker succeeds in using my Apple ID to log his device into my iCloud account, can he spy on my devices well enough to hack into my web accounts? [closed]

I ask, assuming the latest versions of iOS and MacOS. Can he capture keystrokes created on my devices? Can he access my Google, Yahoo, etc website accounts if I'm logged into those sites, assuming he ...
NotAnAccountant's user avatar
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25 views

Turn off iCloud sync for Books

Sonoma 14.4.1. System Settings > Internet Accounts > iCloud > Apps Using iCloud: Show More Apps. I have turned off iCloud sync for all the apps in the provided list (screenshot #2), but for ...
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1 answer
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I forgot my phones passcode and got locked out from my iPhone 13 and forgot my iCloud password and lost recovery key how can I reset my Apple ID?

How can I recover my recovery key from my iCloud account? I locked myself out from my iPhone 13 and recently found my iPhone 8 that I was still logged into. Unfortunately it doesn’t allow me to make ...
Bill Felony's user avatar
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0 answers
36 views

Large iCloud Network Traffic Normal?

While using my mobile data plan for tethering with my Mac i noticed that it quickly reached the maximum data limit of 40GB per month. To investigate where this traffic was coming from I installed a ...
doctus's user avatar
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Mac Photos Restoring from iCloud

I have 30,000 photos and 3,000 videos in Photos. I've only decided to store these on iCloud now and have paid for 2TB space but Photos on the Mac seems to be stuck on Restoring from iCloud I have ...
Archie's user avatar
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1 vote
1 answer
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How do I change the display name on iCloud email?

I'm using the Mail app on iOS 17.4.1, w/ an iCloud email address. I do not want to change the email address associated with the Apple ID, only the display name on outbound emails. For example, here is ...
Zoidberg_777's user avatar
1 vote
1 answer
54 views

How to restore mail account settings to replacement iphone?

Have a first generation iPhone SE that I am completely happy with, except that it's battery is starting to fail and is very clearly at the end of its functional life. Rather than get a new phone or ...
JVC's user avatar
  • 2,871
0 votes
1 answer
19 views

How to allow other parent to manage payment details with family sharing?

My wife and I do not have completely merged finances, we both have jobs and our own credit cards. We do use some family sharing features (e.g. not paying for some apps more than once), so we set that ...
durron597's user avatar
  • 103
0 votes
1 answer
139 views

Photos on Mac uploaded to iCloud with wrong date/time

I have an old (2013 Macbook Air) Mac and a new-ish iPhone (13). I am attempting to upload photos from my Mac to iCloud so I can have a cloud-based backup and so I can download them onto my iPhone so ...
Daniel Ward's user avatar
0 votes
0 answers
55 views

Can't add a certificate to iCloud keychain

I generated a certificate with developer.apple.com for publishing my app in Apple App Store and downloaded .cer file. Doubly clicked on .cer file, selected "System" at the bottom-right ...
Dmitriano's user avatar
  • 133
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53 views

How many iPhone backup copies are kept on iCloud?

(I see this question has been asked before, but long ago). I had a scare with my iPhone (iOS 17.4.1, iPhone 11) that seems resolved -- I thought I could have gotten a virus (the probability now seems ...
Cerulean's user avatar
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What software backs up Mobile Documents with "optimized storage" on? and where are the iCloud Photos stored if not there?

This is a bit of an update as well as a question. It seems in the past that the only way to backup the iCloud files in the ~/Library/Mobile Documents folder was to have one Mac where "optimized ...
John Abraham's user avatar
2 votes
1 answer
43 views

"Restore" iPad from older model

I have an iPad6 (running iOS 17.4.1) which just appears to have died (the battery has been running out in a few hours but appears it is not charging - or very slowly). I had planned to get a new iPad, ...
Milliways's user avatar
  • 8,052
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0 answers
23 views

Accidentally removed an old phone from my iCloud account without retrieving the photos

Accidentally removed an old phone from my iCloud account without retrieving the photos. I don't have the old phone anymore. Anyway to get back those photos?
Michael Pafford's user avatar
2 votes
0 answers
153 views

Why every app that is using iCloud Drive is stuck on iPadOS 17.4.1?

I have been having this kind of issue since Friday evening (2024.04.05). It all started with the Files app not responding (not showing deleted/updated/downloaded... files), then it propagated to other ...
NotationMaster's user avatar
1 vote
0 answers
41 views

iCloud downloads unknown data

iCloud sporadically synchronizes more than 12GB data, although all folders are selected with "remove Download". To be sure that every single file in my iCloud is removed as download i ran ...
SystemCookie's user avatar
0 votes
1 answer
41 views

How to choose a password storage strategy between windows spreadsheet and an iPhone?

Consider someone with an iPhone. Passwords are saved in a spreadsheet that is only on a Windows computer. Chrome is installed on the iPhone but mainly Safari us used. The solution mainly needs to be ...
Justin Goldberg's user avatar
1 vote
0 answers
32 views

.icloud files & (possibly) finding a way to retrieve them?

I have a couple of old .icloud files in my Google Drive that I've really been wanting to open up and take a look at. But I can't find a way to open them with any tools or apps. Not even iCloud itself. ...
Maximord's user avatar
0 votes
1 answer
328 views

Does restoring iPhone as a new phone overwrite iCloud backup?

I have a iCloud+ account with my iPhone with automatic savings. I had to restore my phone and decided to do restore from iCloud backup when setting up the phone. But it was very slow and i need my ...
TmSmth's user avatar
  • 125
1 vote
1 answer
241 views

How can I fix an iCloud mail SMTP 554 5.7.1 Access Denied error?

This on a 15" M2 MBA on MacOS 14.4.1 Just recently I started getting a 554 5.7.1 SMTP error when sending iCloud mail. The Connection Doctor log says: READ Mar 26 04:50:47.891 [...
Buadhai's user avatar
  • 499
1 vote
0 answers
18 views

Mac Storage having buggy behaviour, showing more storage for icloud than what I have

My MacBook Pro Apple M2 Darwin Kernel Version 23.3.0 has a bug. So I have currently a shortage of storage and I tried to see what exactly is taking up my space. However the results were surprising It ...
Aaryan BHAGAT's user avatar
1 vote
1 answer
125 views

Can not create shared link in iCloud Drive

I have a file inside "iCloud Drive", folder "Downloads". I can see the file from my iMac (macOS 10.15.7) and in my iPad. I would like to create a link to this file, which I can ...
user1934428's user avatar
-2 votes
1 answer
44 views

Photos on Mac is sending to iCloud but still showing 3gb of photos on my local

I still see that Photos is taking up space on my local, but all new photos are being offloaded to iCloud. How do I find the photos that are NOT in iCloud and are staying on my local system? You can ...
brentwpeterson's user avatar
14 votes
3 answers
1k views

How are directory contents determined in Finder?

Specifically I'm asking about the mechanism where Finder will show entries that do not exist in the directory on the filesystem as shown by the terminal. Example 1: /Applications shows App Store.app ...
MacBeth's user avatar
  • 141
1 vote
1 answer
382 views

How can I check the last backup date on iCloud?

My daughter's iPad was completely destroyed. I pay for an iCloud plan using Family Sharing, and her iPad was setup to backup to iCloud. How can I check the last backup date on iCloud, considering that ...
Daniel Serodio's user avatar
0 votes
1 answer
206 views

How to always Show IP Address (disable Private Relay) for a specific website?

I want to use my iPad & iPhone to access a website that is behind a firewall and is only accessible to IP addresses on a whitelist. I can do this temporarily, for a single tab only, by: Load the ...
Danny Beckett's user avatar
2 votes
0 answers
47 views

Custom email domain with icloud+ - how to have it as a separate account in Mail?

I have a custom domain (ravnand.dk) where I have migrated emails to iCloud+ This appears to work nicely, but it seems that all the iCloud related mails end in the same inbox in the Mail app which I do ...
Thorbjørn Ravn Andersen's user avatar
0 votes
0 answers
20 views

Is there a multi-channel music file/encoding format that iCloud Music Library will accept?

I've created some multi-channel (surround sound, 5.1) tracks of my own. My initial attempts at encoding them (AAC/ALAC as AC3/DolbyDigital) all work well. They sounds great and spatial audio works a ...
Matt Sephton's user avatar
  • 5,118
1 vote
0 answers
48 views

Can anyone explain why my Apple storage is like this?

My iPhone storage bar has showed that my iCloud Drive exceeded my phone capacity which is extremely odd. Can anyone explain and have any clue to fix it? Moreover, my iPhone (12 mini) is constantly ...
Martin Wong's user avatar
1 vote
0 answers
166 views

How can I get the iCloud for Windows app to show my photos as JPG instead of HEIC?

I have well over 10,000 photos in iCloud, and I want to download them as JPG files instead of HEIC. When I login to iCloud in a web browser, it gives me options to download my photos as HEIC or JPG: ...
pacoverflow's user avatar
  • 1,088
1 vote
1 answer
53 views

Completely Disable Apple Calendar Account [duplicate]

I use the Android ecosystem and whenever someone with an iPhone would send me a calendar invite, it would be forwarded to my gmail account. Recently I purchased a Mac Mini & iPhone for a project ...
Bijan's user avatar
  • 121
0 votes
0 answers
21 views

iCloud Photos: How to delete all images except images in one album

I'm looking for a way to delete all images in iCloud Photos, except some that are in one album. Another way to say this is that I want to erase everything, but protect some images from being deleted. ...
PetaspeedBeaver's user avatar

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