Questions tagged [icloud]

Apple's online storage, synchronization, and general cloud services

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13 views

I deleted all my music, only to have the 4 gb go to ‘other’. Why?

So my phone was really full, I needed more storage. I decided to delete all music, seeing as I never listen to it anyway. So I just deleted the app, and reinstalled it. I had 4 gb of music before ...
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Using external drive as a primary storage for iCloud

I'm going to buy an external high-performance 2TB SSD and want to use it as a primary local storage for iCloud, instead of a standard internal SSD 256GB of my MacBook Pro. The question is – how to ...
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SIgning to iCloud from macOS shows An unknown error occurred

I'm trying to login to my iCloud account from my macOS and I'm constantly experiencing: I've tried: Reset Keychain Access Delete NetworkPreferences.plist Remove Wi-Fi in Network and adding it again ...
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10 views

Remove data from one device from iCloud

I uploaded photos from two different iPhones to the iCloud using the same Apple ID. Now I would like to remove one device (including all photos that were upladed by this device) from the iCloud. Is ...
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Family Sharing, iCloud Drive

I remember years ago, family sharing was a cool feature but I didn't get involved with it as I didn't like the fact one had to share the same credit card / payment method, across all accounts. Thus if ...
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iPhone 8, apps crash, can't backup icloud/mac

I have an iPhone 8 (with the last iOS version) that has a problem: some important apps that normally work just fine in other iPhones, in this one crash on start without any visible errors. The apps ...
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31 views

How to backup an iPhone when the screen is broken, the home button is broken, and it says “Unlock iPhone to use accessories?”

I'm trying to backup my old and (very) broken iPhone so I can restore it on a new phone. The home button is broken, and the top half of the screen is broken (so I cannot enter my password). I also ...
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1answer
30 views

Disable “Optimize Storage” on Catalina

I remember in older versions of MacOS there was a setting in: System Preferences -> iCloud -> Options @ iCloud Drive -> Optimize Mac Storage It's been known to cause all sorts of problems, ...
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Locating the iBooks folder in iCloud Drive (on Windows)

I need to get the iBooks that are saved in iCloud Drive, using Windows, in a folder path and / or command line solution. This is a spin-off from Locating the iBooks folder in iCloud Drive which only ...
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I got married and my surname changed. How do I change the surname part of my iCloud email address? [duplicate]

I’ve searched similar questions on this site but don’t find one the same as mine. Basically, I want to remove my old surname from my iCloud email address, which is mpumemthembu@icloud.com. My surname ...
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icloud - removing previous connected apple devices and disconnecting it from account

Context Last year I got rid of two old Macs (one running macOS Catalina and the other with macOS Sierra, both were formatted in an attempt to reuse them for Linux). In the process I removed them from ...
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Catalina: Can't sign out of iCloud and Update Apple ID settings error, WindowServer high cpu. Now fixed

I had this issue for a while where system prefs -> icloud complained about "Update Apple ID Settings". Clicking continue it'd eventually ask for my icloud password and then it would an ...
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Why does the Note I shared via AirDrop to my Mac from my iPhone not show up in Notes.app?

I can successfully AirDrop the note from my personal iPhone to my work Mac (seems to work fine), but when I go to Notes.app on my Mac - the note is not there. I'm logged into Notes with iCloud on my ...
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1answer
25 views

Can I use iCloud Photos on an iPhone without every new photo being uploaded to the cloud?

I will be switching to an iPhone soon. At the moment, my best photos reside in a nice folder structure in iCloud Photos. When getting the iPhone, i still want to be able to view those images but not ...
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Is it possible to automate/add a shortcut to getting a link to an iCloud file in macOS finder?

I know that I can get a link by right-clicking on a file in my iCloud Drive in macOS finder, then selecting Share -> Add People -> Copy Link -> Share Options -> Anyone With The Link. If ...
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59 views

Search in Apple Notes.app for MacOS does not work at all

Today I started using Apple Notes App and populated it with little over a dozen notes. Then I tried to find a note by searching for keywords. Search does not return any result for me. I tried to find ...
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15 views

How to enable Pages Collaboration on Mac?

I am well connected with my iCloud Drive on my Mac but when I try to collaborate with a friend in a Shared document I receive the following error: We have tried it both way: me sharing a document ...
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1answer
28 views

Two-factor authentication when your device is not present

What happens when you have two-factor authentication enabled for your account, your iPhone gets stolen or lost and you have to login on e.g. an Android device to activate Find my iPhone and you have ...
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What happens with Whatsapp iCloud backup if I don't restore media [duplicate]

I just dropped my iPhone XS Max in the water the other day and now it is in the shop for repair. I have a fairly large Whatsapp backup in the iCloud of 18GB. I currently have a replacement phone for ...
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43 views

What does iCloud *not* backup for iOS?

So I know what iCloud does backup: https://support.apple.com/en-us/HT207428 But I couldn't find any source on what it doesn't backup I accidentally bricked my phone and loaded my backup onto another ...
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How do I change the iCloud Photo location in Win10

The iCloud settings allow me to change the location of my Shared Albums, but not the location of my iCloud Photos. How do I change it?
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Erasing everything on my current I phone besides contacts

I would like a fresh start and want to delete everything on my iPhone but still keep my current contacts. I just want all of my photos, notes, and everything else to be backed up on iCloud. I just ...
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21 views

ICloud will not sync icloud documents across Mac OS devices: likely cause and solution

I have had this iCloud sync problem three times over a two year period on the same MacBookPro. The documents in iCloud comprised about 200 GB of data in around 100,000 files. Largish, but not unduly ...
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13 views

iCloud account setup wants a phone number to verify my identity

On setting up an iPad with a new iCloud account, it asks me to enter a phone number. Please enter a phone number that can be used to verify your identity via text message or phone call. Is this ...
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8 views

Restricting/Blocking iPhone access with a passcode for workers?

I would like to implement an app that is capable of doing the following when a worker doesn’t return the iPhone for 45 days: Based on IMEI or a unique app client id the phone should be disabled with ...
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10 views

iCloud Drive Saving Document Edits to Archive

I have an iCloud drive folder where I store my word documents. I edit the word documents while they are located in iCloud Drive. I recently noticed when I opened up a word document that it was the ...
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11 views

Can't access photos on iCloud

My wife and I started saving our photos on a shared family iCloud account, but about 2 years ago, neither of our photos seemed to appear on the cloud. I'm using Windows 10 and she is using a recent ...
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24 views

iCloud Not Showing Files On Mac, Not working

I logged out of iCloud on my Mac, and all my desktop items were deleted. I was Able to restore them, but now my iCloud Drive files are not showing in my finder: Even stranger still, when I try to ...
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1answer
67 views

Why am I being asked for local password in 'update apple ID settings'?

I factory reset my iPhone and set it up from new which caused the notification 'Update Apple ID settings' to appear on both my iPhone and my Mac. After asking for my apple ID password it then asked ...
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33 views

Scroll bars don't work for iCloud photos on Windows 10 pc

Bring up iCloud photos in a browser (tried chrome, ie and edge) on Windows 10 PC and the scroll bar can't be clicked on and dragged. Works just fine on my Mac and other Windows 10 PC. Any help????
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iCloud photos deletion [duplicate]

If I delete photos from iPhone/iCloud and permanently delete them from the deleted folder. Will they still be stored on Apple servers somewhere? What is their retention window for this Kind of thing? ...
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21 views

Can ios icloud backups restore to a device after exchange activesync remote wipe?

Seeing as it is apparently the case that reading an office365/exchange e-mail account on one's ios device enables whoever runs the server to wipe one's whole device at will --- if this happens to ...
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1answer
19 views

TV app home screen on iOS and Apple TV not working

So the TV app in iOS and Apple TV, where you setup your favorite shows in a carousel isn’t working. When I open it up on iOS or iPad or Apple TV, the first tab shows the scrolling circle and nothing ...
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My iCloud Drive in Preview is empty where are my files?

When I open Finder and click the "iCloud Drive" on left side it doesn't show any files. There are files but I have lost the link.
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Does Apple make backups of iCloud?

Photos have been deleted from an iPhone which had iCloud Photo Library turned on so photos were deleted from iCloud as well. Does Apple store backups of iCloud to restore its state at a previous date ?...
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25 views

How many whatsapp backup are stored on icloud?

I erased a very important whatsapp discussion 6 days ago and I'd like to get it back. The problem is auto-backup on my Iphone 8 is set to "daily". So when i erase the app from iphone and restore from ...
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1answer
41 views

How to download WhatsApp iCloud backup?

I read the thread Accessing WhatsApp iCloud backup? and did all Kanthala Raghu explained to reveal icloud whatsapp backup in terminal. But what I get is only a list in terminal after typing cd ~/...
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1answer
13 views

Creating shared album takes long time

I'm on iOS12, my wife is on iOS 13, she's in my family group. Today, I decided to share photos for the first time. On my iPhone 6, I went to the photos app and created a new album in 'shared albums'. ...
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14 views

Switched my Mac to having photos in iCloud - cannot see them on my iPhone

I have a 200+ GB photo library with Photos on my Macbook. I have synchronized these to my iPhone for many years, and used Photostream to have the photos I take automatically end up in my photo ...
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21 views

How to export text message data from iCloud

I've been using iCloud to save text message data for a while now and I'm closing in on 5gb. How do I export this message data into a file or folder for my own personal records? What I'm not trying to ...
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30 views

How to save all keychain passwords and restore them on a wiped computer?

Once again I ran out of space so I am about to wipe the hard disk of my macbook pro to restart from a clean slate. I have taken a full backup of my home directory to an external hard disk, using rsync ...
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1answer
51 views

Exporting all pictures from iPhone keeping all features

I have an iPhone full of pictures and videos (approx 80 GB). I want to export them to free up space (and have a backup if possible). I am looking for a solution, e.g. a software running on Windows or ...
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1answer
31 views

Crawl computer for node_modules, add .nosync file

Per https://medium.com/@isaiah.taylor/how-to-maintain-node-projects-with-icloud-drive-4c6549f7c806, I can prevent node_modules folders from syncing via iCloud Drive. Trouble is: there's often a lot ...
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24 views

Recovering deleted “whatsapp backup” from icloud

On sunday I had to restore my iPhone to factory settings (deleted all files and configuration). Before I did that, I backed up Whatsapp to iCloud (7 gb backup file). After I deleted my iPhone, I ...
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17 views

Disable phone number synchronisation across multiple phones

In thehousehold i live in we use multiple phones on the same account. Now the problem is, that when one device texts/writes an email it uses a different phones number/email /account information. Is ...
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25 views

Transfer passwords from chrome to Icloud/IOS 13/Safari?

I bought an Iphone se and want to sync my passwords between the key chain on my phone and my google chrome key chain. I understand, I can export the chrome passwords to a cvs file on ISO 13. Can I ...
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1answer
32 views

Will deleting a device from iCloud remove data from that device?

I bought my sister and iPhone and used my Apple id to help set up her phone. Now I want to delete her phone from my iCloud so she can set up her own Apple id. If I delete her device from my iCloud ...
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1answer
24 views

How to remove my daughter as the AppleID organizer

My daughter is the organizer for our family Apple account. I'd like to remove her, my credit card is attached. Can I do this without accessing her phone or do I need to cancel my credit card and ...
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2answers
12 views

Do I lose data when canceling iCloud plan

I have downloaded the iCloud photos on my Windows PC through iCloud app and I am able to view the photos in a folder name iCloud Photos in my file browser, but will the photos be still available if ...
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1answer
49 views

Is it possible to download full iCloud backup for iOS 13?

I remember it used to be possible to download the full iCloud backup. However, after trying a bunch of tools (Dr Fone, syncios, easeUS, iPhone backup extractor) online that claims to download iCloud ...

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