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Questions tagged [icloud]

Apple's online storage, synchronization, and general cloud services

3
votes
1answer
76 views

Getting prompted for verification code but where do I put it in?

I am using an old iPad -- it's an iPad 2 model MC990LL/A -- running iOS 9.3.5 I noticed when I go to settings --> iCloud and tap the top part where my name and ID is, I get this: Account Details ...
3
votes
1answer
33 views

Remove unwanted email address associated with Apple ID

I noticed that I have an unwanted email address in the following panel: System Preferences → iCloud → Account Details → Contact What does that mean and how can I remove it? Update: I have tried to ...
1
vote
0answers
15 views

AirDrop: My iPhone appears as an option in my MacBook, but not the opposite

I'm trying to user AirDrop from my iPhone to Mac, but my device doesn't show up. But I can share from my Mac to my iPhone. It's can be something related to my company's internet connect because at ...
2
votes
0answers
28 views

iOS 12.1.4 : Lost keychain passwords after signing out from Apple ID

I have an iPhone 7 running iOS 12.1.4. Today, I just randomly signed out from my Apple ID. Then I again signed in using my Apple ID and received all my pictures and videos back from iCloud. But I lost ...
0
votes
0answers
9 views

iCloud access grayed out on iPhone 5. Wish to do a factory reset, but unable to turn off “Find my iPhone”

After a dozen failed remedies, I tried to use Find my iPhone to erase my iPhone (and restore from backup), but nothing happened after an hour. It also says device offline (it's not). Had tried to ...
0
votes
0answers
23 views

iPhone backup switches to “This Computer” in iTunes and I want it to back up to iCloud

When I open iTunes and click on my phone icon, all of my settings look good except for backups which is set to "This Computer." I check off iCloud and click "Apply" and it instantly switches back to "...
1
vote
0answers
13 views

Gap in Apple Messages sent/received during macOS reinstall

I backed up my Mac with Time Machine, erased the drive, and reinstalled 10.14.4 from USB. After the install process was complete, I restored my data from the Time Machine backup I had made a couple ...
0
votes
0answers
46 views

Recovery of disabled Apple ID with trusted phone number

How can I recover a disabled iCloud email or Apple ID with a trusted phone number?
0
votes
0answers
15 views

Best way to share iCloud storage across regions

As is unfortunately the case, Apple is quite restrictive about what you can share across country borders. Copyrighted work I can see why, but iCloud storage... I have a UK account that I joined in a ...
1
vote
1answer
40 views

Copying old photos from an iPhone to a PC

A couple years ago, I switched from Android to iPhone 7 Plus. The person helping me at the Sprint store transferred all my photos from Android phone onto their computer, and then to my iPhone. I need ...
1
vote
0answers
13 views

Unrecognized friends in Game Center?

By chance, I opened my Game Center account settings ("Internet Accounts" on Mac System Preferences, "Game Center" in iOS Settings) and noticed I have 25 "friends" that I don't recall ever adding. They ...
0
votes
1answer
22 views

Keep iPhone and iCloud Photos In-Sync

Is it possible to keep the photos on the iPhone and iCloud in-sync? So if I delete a photo on the iPhone, I want it to be deleted on iCloud and vice versa. Is it possible to configure the phone/cloud ...
2
votes
0answers
22 views

I use Chrome as my default browser on Mac, but use Safari exclusively on iPhone - How can I keep bookmarks in sync?

So as per the title, I use Chrome on my mac but Safari on my iOS devices. I'm struggling to find a way to sync the bookmarks I add on my Mac computer to Safari as a whole, previously it seemed as ...
0
votes
0answers
15 views

imported photos get back on device

I imported photos and forgot to uncheck "delete from device". Now I want to get those photos back on device. iTunes synced photos are really disturbing. Can't delete or anything them. And whenever ...
0
votes
0answers
14 views

Why are photo stream photos being saved to my camera roll?

I have a 2016 iPad Pro running the latest iOS version. I have photo stream turned on and iCloud photos turned off. All of my photo stream photos are being saved to my iPad camera roll. Obviously this ...
4
votes
1answer
51 views

Where is the iCloud data on a third-party iOS app stored?

I would like to see the data stored by a third-party iOS apps via iCloud. I tried to access the following filepath on my Mac: ~/Library/Mobile Documents/APP-IDENTIFIER/ However, under the app-...
3
votes
2answers
71 views

My iPhone X was stolen. Will my iCloud be logged out if the person resets the iPhone using my phone's password?

The person who steal the iPhone knows the phone password. If they manage to reset the iPhone using my phone password, will my iCloud be logged out? Will it reset my Face ID? I also forgot to turn on ...
2
votes
2answers
59 views

Removing numerous ‘homepage’ entries from Contacts.app with AppleScript extremely slow

A syncing issue with Outlook left me with hundreds, if not thousands of duplicate contacts. After managing to merge duplicates without Contacts crashing, I was left with 177 contacts, most of which ...
2
votes
0answers
15 views

iCloud files on the iPad 'undownload' after being unused for a while

I have an iPad Pro running iOS 12.2. I manage my files through the Files manager available (mostly PDFs). After a period of non-use, the local copies get removed and a cloud sign appears. The ...
1
vote
1answer
58 views

How to download photos from iCloud (iPhone 4)

I have an old iPhone 4 that I'm about to ditch. It has a couple of hundred photos on it, and I briefly looked into a way to access them directly from my Xubuntu laptop. (I no longer have Windows or ...
0
votes
0answers
9 views

i got ( could not sign in ) message when i set up anew iphone [duplicate]

I tried to sign in with my Apple ID, then it asked me to agree to some terms and conditions. After I agreed to those, it is now showing notification Could Not Sign In several times. So having updated,...
3
votes
1answer
27 views

Why is Photo Stream not visible in iOS 12?

I have an iPhone 6s running iOS 12.1.4, and I recently noticed my photos are not being uploaded to Photo Stream. There is no option for Photo Stream under Settings app → Account → iCloud → Photos, nor ...
2
votes
0answers
36 views

Keychain does not sync all Keychain items across devices

The Keychain application on my Macbook only syncs the "iCloud Keychain" items with my other Apple devices, which I guess is somewhat the point of "iCloud Keychain", specifically the passwords that are ...
3
votes
2answers
437 views

iCloud Keychain in Safari Requires Password

I'm running macOS 10.14.4 with iCloud keychain. Safari is asking me to use touch ID or password every time I want to fill-in credentials. That wasn't the behavior since lately. I saw some articles ...
1
vote
1answer
29 views

Something is using 64 gigs in “iCloud Drive” and I can't figure out what

As you can see below iCloud is using a ton of space When I try to manage the iCloud storage in this screen I get this which indicates that its from the top level of my iCloud storage. Which seems ...
0
votes
1answer
33 views

Does “Disable and Delete” delete photos from your Apple devices after 30 days? or will they only be deleted in iCloud.com?

Does "Disable and Delete" delete photos from your Apple devices after 30 days?. I mean, if iCloud Photos remains turned on in iPhone, for example after the 30 days, will the photos be deleted?
1
vote
1answer
43 views

Is it possible to temporarily skip media restore in WhatsApp?

I use WhatsApp on an iPhone X. I have chat history and media backed up on my iCloud. The total size of the backup is around 6 GB. I had to send in the iPhone X for repair, and I’m using a temporarily ...
1
vote
1answer
20 views

What is the security model of iCloud Drive on iOS?

If I open a file using the file picker in an app, can the app now see all files in that folder? Is there any other way in which an app might see all the files in my iCloud Drive?
0
votes
2answers
29 views

iCloud Photo- How to save to the cloud but not share photos between devices

I have 6 phones under the same Apple id. I would like the photos on all phones to backup to the cloud, but not be shared between all devices. How do I do that?
0
votes
0answers
23 views

How to resync Photos with iCloud when Apple's recommendations don't pan out?

On Mojave, Photos has stopped syncing with iCloud in either direction. Apple support has dead-ended. Even opening the iCloud Preference pane and looking the the Photos sync config caused Preferences ...
1
vote
0answers
23 views

Is it possible to lower bitrate of music downloaded from iCloud music library to iPhone?

I have a lot of music in my iCloud Music Library, most of it matched to 256 kb/s AAC files in iTunes Match. If I were to sync music to my phone by connecting it to iTunes on my desktop, I could choose ...
1
vote
0answers
34 views

How do I delete photos from my iPhone without also deleting them from my Mac (both are connected to iCloud)

I currently have about 7k-8k photos and videos stored on my Mac. Recently, I purchased 200 GB iCloud plan so I can have access to all my photos and videos on my iPhone. I dragged my Photos library ...
0
votes
1answer
32 views

Library folder listed size is 90 GB. Why so large

I have an iMac running High Sierra. The Library folder under my user account is listed as 90 GB. I was looking for the major factors in this and the folder Mobile Documents is 50 GB. When I click on ...
1
vote
1answer
30 views

Merging multiple apple ID’s

Since getting our first iPad and iPhone and while new to Apple, 3 or 4 iCloud email accounts were setup for at least 2 new Apple ID’s. Is it possible to merge them or should I just delete the least ...
0
votes
1answer
26 views

Equations in Keynote in a browser

I am trying to see if I can add equations in Keynote in iCloud via browser (I don't have a Mac/Iphone). I searched but couldn't find a way other than copy-pasting an image from somewhere. (I'm using ...
0
votes
0answers
49 views

icloud documents and desktop is empty on mac os high sierra won’t sync with what is online

I had to install new hard drive could not transfer files from old drive. Started new hard drive as a new Mac. Signed in Enabled iCloud Drive, and checked iCloud Drive desktop and documents option but ...
0
votes
1answer
23 views

Setting 2FA with device logged in with different account

I have to set 2FA on my Apple Develop account to access it. The problem is that I use separate account only for development, let's say it's account A. My main account (B) is used on all my devices (...
1
vote
0answers
17 views

Missing all notes in Notes app but iCloud account is still connected

All of a sudden, all my notes, all the content inside the notes app in my desktop disappeared, and my iCloud account is still connected. Is there any way to fix this problem?
0
votes
0answers
8 views

Videos no longer syncing to iCloud from MacBook Pro after import via Photos

Unable to upload videos to iCloud via Photos on my mac. There are existing videos in iCloud that still play and videos made on my phone upload with no problem. This seems to have tied in with a ...
1
vote
1answer
77 views

can i turn off ask to buy for my 13 year old daughter?

Apple tells me it is mandatory for "under 13". Yet I cannot seem to turn it off. Does this mean she is only free from "ask to buy" when she turns 14? To me, "under 13" means 12 or lower.
1
vote
0answers
27 views

Photos.app is not syncing to iCloud

Photos app is not syncing to iCloud. I stopped Avast, as it was blocking it. Now, however, I'm getting several other logs when I search Console.app for cloudphotos In order of appearance upon launch ...
2
votes
1answer
30 views

I have never seen this “Sign in…” message before downloading

I Am wondering why I am getting the message [above] all of the sudden. As far as I know I am already signed in. Why is this message being displayed, rather than the one similar to the one in the 2nd ...
0
votes
0answers
17 views

2Gb free but can’t record video

My phone says it has paused uploading images to iCloud, despite there being 25Gb space free there, and it won’t record video due to lack of storage on the device, despite it having over 2Gb free. ...
0
votes
0answers
25 views

How do I stop Books from removing my local downloaded books? (iOS 12.1) [duplicate]

I have several books in my Reading Now collection in Books for iOS. After about a day, Books will delete my local copy. The file is available for redownload from iCloud, indicated by the cloud icon. ...
0
votes
0answers
19 views

iOS 12.1.4 - Photos stuck on uploading after iTunes restore

I restored my iPhone XS using the iTunes Backup I had saved on my Mac. Everything went back in place and also the pictures showed as being all there but, at the bottom of the Photos Library there was ...
1
vote
1answer
32 views

Can I be signed into iTunes with a different account than iCloud on same iPhone at same time?

Can my iTunes & App Store account be separate from my iCloud, Messages,and FaceTime accounts? Can I be signed into iTunes with separate account from iCloud, iMessage, etc, at the same time on ...
0
votes
0answers
163 views

How do you force a “Waiting to Upload” Wav format file, in iCloud Files app

I’ve read some of the other posts on this issue about forcing "Waiting to Upload" files, but none of the solutions seem to work for me because I am using an iPhone 7 (transferring from iPad) and most ...
0
votes
0answers
27 views

Force Photos to update to iCloud on Mac

Is there some way to force Photos on Mac to sync with iCloud? Many times when I import pictures they do not get uploaded to iCloud. It's very flakey. I checked my iCloud storage space and I have ...
1
vote
2answers
44 views

How do I create an app-specific password for iCloud?

I'm trying to try out BusyCal, but it requires an app-specific password, and provides an outdated link to old information about how to do this. The page refers to an "App Specific Passwords section" ...
-1
votes
1answer
69 views

What is the difference between iCloud and the iCloud Drive?

As my title suggests I'd like to know what is the difference between the iCloud Drive and iCloud. Is it just the location of where stuff is stored? I thought iCloud Drive was like Google Drive but ...