Questions tagged [icloud]

Apple's online storage, synchronization, and general cloud services

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Is there a multi-channel music file/encoding format that iCloud Music Library will accept?

I've created some multi-channel (surround sound, 5.1) tracks of my own. My initial attempts at encoding them (AAC/ALAC as AC3/DolbyDigital) all work well. They sounds great and spatial audio works a ...
Matt Sephton's user avatar
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Can anyone explain why my Apple storage is like this?

My iPhone storage bar has showed that my iCloud Drive exceeded my phone capacity which is extremely odd. Can anyone explain and have any clue to fix it? Moreover, my iPhone (12 mini) is constantly ...
Martin Wong's user avatar
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How can I get the iCloud for Windows app to show my photos as JPG instead of HEIC?

I have well over 10,000 photos in iCloud, and I want to download them as JPG files instead of HEIC. When I login to iCloud in a web browser, it gives me options to download my photos as HEIC or JPG: ...
pacoverflow's user avatar
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Completely Disable Apple Calendar Account [duplicate]

I use the Android ecosystem and whenever someone with an iPhone would send me a calendar invite, it would be forwarded to my gmail account. Recently I purchased a Mac Mini & iPhone for a project ...
Bijan's user avatar
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iCloud Photos: How to delete all images except images in one album

I'm looking for a way to delete all images in iCloud Photos, except some that are in one album. Another way to say this is that I want to erase everything, but protect some images from being deleted. ...
PetaspeedBeaver's user avatar
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Is it possible to recover iCloud without the email [duplicate]

I lost my iPhone iCloud since I changed my device to Android but I can't even remember the iCloud email now
Howizco Lucky's user avatar
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iCloud file copies fail on 1 of 4 computers with the same AppleID

I have a MacBook Air (circa 2014) running a fresh copy of Big Sur and noticed that iCloud file copies are failing. The problem does not occur on 3 other computers using the same AppleID: a 2010 Pro ...
oregonduckman's user avatar
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Why is Dropbox listed among "Apps Using iCloud Drive" in macOS Sonoma?

I have recently noticed something weird. This MacBook Pro I now have is new, M3 Max (14-30), 16-inch, so I documented every step of its configuration. In System Settings > Apple ID > iCloud > ...
NotationMaster's user avatar
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Contacts cannot sync

Contacts on my iPhone, MacBook, and iCloud failed to sync; now I have three different Contacts versions on them! I have tried all methods listed in https://support.apple.com/en-us/102543 as well as ...
Eri's user avatar
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Can't use a file stored in my Mac as a ringtone

UPDATE : Changed the title of the question, since I realized that the current title is a bit misleading. I have: iPhone 14 Pro Max running iOS 17.3 Garage Band on the iPhone has version 2.3.15 I ...
user1934428's user avatar
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Backing up a folder to iCloud which is not in the iCloud Drive

I'd like to make sure that everything in my /work directory (under my user directory) is continually backed up in the event of the loss or destruction of my machine without indexing everything into ...
Pat Zingo's user avatar
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Can the Apple Photos app index large photo libraries on an external drive?

I have never used Photos before except some bad experiences with it 10 years ago. I would like to use Photos to index over 2Tb of photos (2.26Tb with 415'805 photos to be precise) on an external hard ...
MicroMachine's user avatar
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How does Apple One consolidate family member free trial subscriptions?

I've been wanting to start an Apple One family subscription for a little while, just to consolidate all of the charges my partner and I are paying for (it's borderline whether it represents good value ...
conradj's user avatar
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Select/Delete iCloud Photos by phone uploaded from

Borrowed a phone from family member for a week, just switched the signed in account instead of resetting the phone. But now all the photos on the old phone are mixed into my regular iCloud photos. How ...
CeePlusPlus's user avatar
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Is there a way to "reset" Advanced Data Protection secured iCloud accounts when locked out?

I'm considering activating Advanced Data Protection for iCloud. As part of activating it, it seems like I need to enable either a recovery key or a recovery contact. Also, according to Apple's ...
lxgr's user avatar
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Too Many Codes Sent Enter the last code you received or try again later

So basically I have two iCloud accounts, one on my devices and the other where I store some of my data, I tried to log in my other iCloud on safari as usual but it said that I received too many codes ...
Hakim's user avatar
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Half of my iCloud storage is full of nothing! (backups)

I'm still on the 5gb iCloud free storage (I refuse to pay the 50gb Apple's monthly fee!), which I use mainly for important things cloud storage and iPhone backup, and I set it up to fit. Last week my ...
Matte.Car's user avatar
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Calendar + Notes app not syncing to iCloud

I have a fresh install of macOS Sonoma and am struggling to sync properly to my iCloud account (which I've only just registered). My calendar is split into 3 different ones, so that I can have ...
user34856789's user avatar
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How much space is needed on iPhone to sync with iCloud?

I specifically added space to iCloud to free up space on my iPhone. But there is such a synchronization error in the photo app. Syncing with iCloud Paused. Not Enough iPhone Storage Storage ...
Alex78191's user avatar
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How can I get my iCloud ID password reset? [duplicate]

So last week I bought a new iphone15, and the sales clerk at the phone store encouraged me to make a quick “throw away” iCloud ID for in store setup, since as he said, “I could just change it later.” ...
Abraham Kennedy's user avatar
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Unable to share iCloud storage upgrade with family members

I have used iCloud on my Mac to store my Desktop and Documents folders for years. I have an extra terabyte of iCloud storage that I'm not using, so I'd like to let a family member use it. I have ...
Andy Swift's user avatar
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Is there any way to exploit extra iCloud storage space beyond the size of my SSD?

I have a Macbook with a 500GB hard drive, but I pay for the 2TB tier of iCloud storage. I'm imagining things like a virtual drive where I could park rarely used files, similar to a photostream which ...
Andy Swift's user avatar
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iCloud keeps signing out on iPhone

I have an iPhone SE 1st gen that recently I signed out of iCloud and ever since I signed back in it has signed me out randomly over the course of the last week. Any Ideas as to why this would be ...
Hogarth's user avatar
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Are files tagged in MacOS Finder locatable by tag in iOS

I only today started tagging files in MacOS Finder. I was pleased to confirm that I could locate those files in Finder by searching for the tag. My iPhone and my MacBook are both logged into iCloud ...
wytten's user avatar
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Reusing Apple ID Issues

I'm trying to reuse my email in a new Apple ID, let's call it [email protected]. Knowing that this email would not be available, I first swapped the primary email to a different account, which we'll ...
Malik Brahimi's user avatar
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Text replacements are now stored in your iCloud account; what else is there?

I just discovered that text replacements are stored in the iCloud account now. Is there a list of everything that's stored there? Are they stored in the iCloud Drive or some magic inaccessible place?
vy32's user avatar
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2 votes
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How to temporarily disable iCloud Private Relay for a specific website on macOS with Safari?

I know it's possible on iPadOS and iOS (source: How to Temporarily Disable iCloud Private Relay for a Specific Website on iPhone and iPad) but I can't find a way to do the same on Safari for macOS
Oxynux's user avatar
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1 answer
111 views

Having great difficulty organizing items by tags

I want to use tags to search for items on my Mac. I want to assign tags to documents and items I keep in iCloud, and ideally, other items in other apps, such as Notes and Photos. I've created tags ...
Foggy's user avatar
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Mac Desktop back to iCloud (from Dropbox) [duplicate]

A little while ago, Dropbox took over my Desktop, Documents and Downloads folder. I want to have it back on iCloud. How can I do this? Activating it on Screenshot does not work, the toggle can not be ...
daefu's user avatar
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Sync Outlook for Mac contacts with iCloud

What is best way to clean up these lists Outlook for Mac Contacts (via MS 365 Exchange) do not match iCloud contacts. On iPhone, I can see a large percentage of contacts are linked to both accounts (...
PioneerPoint2006's user avatar
2 votes
0 answers
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How do I start receiving emails again?

I got a notification that my iCloud subscription has ended and that my storage is full. I paid for my storage on that day and I need my emails but ever since I paid for my storage I still haven’t ...
Abbys Lifestyle_OwO's user avatar
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Why does an email signature image look blurry on iCloud Mail but for the exact same file, looks crisp on Outlook & Gmail?

For reference, I've created an email signature image saved as PNG, this file consists of a logo and some text, for which the logo was a vector (copied and pasted across from one .ai file to another ....
Jess's user avatar
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3 votes
3 answers
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How to free up Photos space on my Mac?

I just found out that almost the entire space on my Mac has been taken by photoslibrary.photoslibrary, I have 250Gb entire space where 210Gb is taken by photos .photoslibrary. NOTE: I don't need to ...
Sirop4ik's user avatar
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1 answer
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I canceled debit card used for payments on iCloud. How do I add new debit card for auto pay?

I canceled debit card to pay for iCloud. How do I add a new one?
Diane Dematteo's user avatar
1 vote
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Remind Me in Mail.app has "1" indicator, even though no messages

I’m stuck with a notification of “1” message in my “Remind Me” mailbox, even though there aren’t any messages in there. Any one know how to fix this? I’ve tried syncing (Mailbox > Synchronize “...
Martin Bean's user avatar
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Mac Mini considers downloaded files to be undownloaded?

I was recently trying to move files between users using the Applications folder as a proxy, but now that the files are back in their original location, most of them have a cloud icon with an ...
Ian Rogers's user avatar
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33 views

macOS creates "by itself" a new directory and moves files to it

When searching for some of my files, which are supposed to be in the ~/Documents folder, I found that they have been moved into a new folder ~/Documents/Documents - XXX, where XXX is the name I gave ...
user1934428's user avatar
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1 answer
108 views

Are Keychain Passwords Stored in iCloud by Default?

Are Keychain passwords stored in iCloud by default? If so is there a way to disable iCloud Keychain without having to sign-in to iCloud. I have NOT signed into iCloud on the Mac I am using. Was going ...
I Own I Owe Oh My's user avatar
1 vote
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59 views

Photos can't be copied from phone since iOS 17 upgrade

I'm trying to copy a photo from my iPhone and am unable to do so since Apple unilaterally upgraded my phone to iOS 17.1.1 Firstly, I can't copy any photos using AirDrop, WhatsApp, iMessage, Copy, or ...
mdarwin's user avatar
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1 vote
1 answer
57 views

Can not backup my iphone

I am not been able to backup my data on iCloud . It says backup size of 10+ G.B while I have selected only "Notes" + "Contacts" and "fitness” only. These three items can not ...
Mubeen's user avatar
  • 21
0 votes
1 answer
76 views

Change iCloud account name in iPhone Mail app

Version: iOS 17.1.2 This was already posted at How can you change the iCloud account name on iOS 10? but the answer didn't help. I'm looking for a way to change my iCloud account name in my iPhone's ...
CIRCLE's user avatar
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1 vote
1 answer
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How do I unpair iPhone as the microphone of my macbook?

One year ago, while using an external Dell display as my monitor, I consistently kept my MacBook closed to concentrate on a single screen. However, I encountered an issue: the MacBook's microphone ...
AGamePlayer's user avatar
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Local copies of books are deleted off device when iCloud is disabled

So I made the fatal mistake of enabling iCloud on iBooks, when it has unresolved issues that people have been complaining about for years. Now I want to turn it off. Issue is, I can’t get my books ...
tim's user avatar
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2 votes
0 answers
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How can I make iBooks on iPad to store all books locally instead of on iCloud?

I have an iPad with IOS 17, and I want to stop paying for iCloud. The problem is that before I started my iCloud subscription I had some books imported in the Books app, and after I started it the ...
PaulJ's user avatar
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Tangled up iCloud photos

I have my iPhone photos auto-uploaded to the iCloud. When my son got home from college, all his photos also uploaded to the iCloud. Consequently, I have thousands of his photos intermixed with all of ...
Mary Lamb's user avatar
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1 answer
163 views

Are iCloud passwords and iCloud Keychain separate?

I've seen people refer to iCloud Passwords as 'Keychain' but I am unsure if it's the same as what we see when you open 'Keychain Access' on macOS. Years back I ran into an issue where my keychain was '...
fyrekcaz's user avatar
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59 views

How to separate Favorites between participants in iCloud Shared Photo library?

My wife and I share an iCloud Shared Photo Library, and I have recently discovered that we use likes / hearts / Favorites very differently. While albums and faces do not sync between separate ...
Justin Searls's user avatar
1 vote
1 answer
513 views

Update to macOS Sonoma completely rearranges Desktop

Upon updating to macOS Sonoma all my contents on the desktop have been put into a "Desktop - iMac" folder and is now also being uploaded to iCloud (which is also full now, because my desktop ...
X_841's user avatar
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Is Mac Photos using more space than it needs?

I have a MacBook with 500GB internal storage. I have a 1TB external SSD. I use iCloud Photos, and have the library on the external drive. It downloads the originals. First the situation was this: Mac: ...
Jeroen's user avatar
  • 133
0 votes
2 answers
31 views

Minor account move to new computer but keep old computer account active

My son has a child/minor account on my iMac. It's a family account. He has his own username and password and iCloud access. We recently bough him his own MacBook. I can not figure out how to connect/...
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