Questions tagged [mdm]

Mobile device management (MDM) is an industry term for the administration of mobile devices, such as smartphones, tablet computers and laptops. MDM is usually implemented with the use of a third party product that has management features for particular vendors of mobile devices.

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Intune MDM: Is deploying multiple app types a bad idea?

When using Microsoft Intune to deploy managed apps to macOS endpoints, is deploying apps of multiple types known to be problematic? For example, is it not recommended to deploy a mixture of LOB (.pkg),...
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Dock has old MDM icons (?); how do I delete the old MDM icons from Dock

Situation: Mac laptop was part of a MacOS server profile managed MDM system, and it pushed some dock icons for that user XYZ. Mac is now part of a new system, and uses the same users/uids. When ...
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Can smartcard/Yubikey auth be triggered for all authentication, not just admin?

I've been working through the various settings & MDM profiles needed to allow & enforce smartcard behaviors in macOS Ventura. I'm seeing a behavior, though, that I'd rather change - ...
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How to configure Mail settings remotely? (simple, affordable)

Is there a simple solution to change Mail settings on an iPhone remotely, from my Mac? I need to be able to change the following settings: IMAP hostname IMAP path prefix SMTP hostname IMAP/SMTP ...
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Mac MDM WiFi selection control remained after MDM profiles removed

Recently I've gained admin privilege and gotten rid of MDM profiles/limits. However, after MDM profiles are removed I found that: In Network -> Advanced -> Preferred Network, it still keeps ...
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Content caching on MacOS - Connected Clients

I'm pretty new to MacOS and the world of Apple, so this might be an easy one. We have about 50 iPads in our school (with more certainly coming) which I manage through an MDM. Last week, to accelerate ...
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What does a bootstrap token enable for me?

I've been learning about bootstrap tokens and have found the documentation around them is not very detailed. I see the MDM commands around setting/getting them (etc), and I've found a decent summary, ...
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Can one erase all content and settings from command line using sudo?

I am planning on provisining enterprise Macs using DEP/MDM and looking for a way to allow non-admin user to initiate wiping computer. Possible from command line using sudo? Perhaps there is another ...
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343 views

Reset Laptop to bypass MDM

I recently bought a Macbook air laptop at an asset auction held by an appointed liquidating agent for a company that was going into administration with the intention of using it as my own personal ...
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No DEP Profiles or MDM Processes running but still getting DEP notifications?

New to the site and have a question about a 2017 MacBook (12inch Intel Core M3) I recently picked up from a pawn shop. It’s running macOS Monterey and I was able to go through the setup, add my iCloud ...
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How to use BASH / ZSH to capture picture from webcam

I am new to MDM and I am attempting to write a script/profile which will use the built in webcam (and/or external if available) to capture a photo taken from the webcam. This would only be activated ...
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How can I build my iOS app to be deployed via an MDM?

We've got Intune set up at work, and I'm trying to push a custom iOS app out to several iPod Touches we have. Intune is set up and working properly, but the app refuses to install because it's ...
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Can an MDM computer be taken over again?

We are provided with laptops (MacBooks) in our company, but the laptops are provided by default with MDM JAMF maintenance. It is possible to ask that to be removed, and sometimes requests such as that ...
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How and Where can I find information to which organization I was enrolled?

I clicked on settings then VPN & Device Management. I was checking my VPN and noticed sign in to your school or work account. I did and I received this prompt. Apple can and will not give me any ...
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How to check if my device is owned on MDM?

I previously registered my personal device with MDM, specifically Microsoft Intune (aka Company Portal) - it installed a bunch of software like Zscaler (and its root certificate) and a lot of ...
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Where do packages downloaded via MDM installation get stored?

Trying to debug an MDM installation issue where a package gets downloaded, but during install, it complains about the following: PackageKit: Install rejected with error: Error Domain=...
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How to remove personal information from iMac Pro with MDM (after attempting remote erase)

When I was working for a university they bought me a 2017 iMac Pro to use for work from home, which came with some sort of MDM profile linked to the university. When I left several years later, my ...
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MacOS 12.3.1 Full Disk Access problem

We use an MDM solution to manage devices. A .mobileconfig 'profile' grants all the necessary access for Ivanti File Director, that works perfectly fine when the rights were granted on an earlier ...
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Manage Corporate and BYOD iOS devices with Intune

We have several corporate iPhones which are intended to be managed through ADE (Apple Business Manager). The company's M365 domain has been registered w/ABM so all accounts are 'managed apple IDs'. ...
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How to deliver older app version to customers?

My company distributes an app on the regular AppStore. Some customers host the backend on-premises and are not updating the backend as often as we update the app. We've told our customers that if they ...
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This Apple ID cannot be used to make purchases

I just wiped my iPad using Apple Configurator 2, and linked it to my MDM which is ManageEngine. I am enrolled in ABM and have purchases enough licences of the app I want to install. I can see the apps ...
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Remove DEP notification MacBook

I've just bought my first MacBook and I found out that it is enrolled in MDM/DEP. The guy I bought it from had it completely sealed up with original packaging so I never thought it would have problems ...
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How to Sign In to Your Work or School Account Using a Managed Apple ID with MDM?

I am trying to sign in using my managed work Apple ID on an iPhone through the settings under VPN & Device Management. When I input my email address, I get "Sign-In Failed", "Your ...
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Can't understand this apple documentation: Handling NotNow Status Responses on iOS

I'm looking at Apple's documentation for managing an organization's devices remotely. On the page that addresses "NotNow" responses, it says Avoid receiving a NotNow status response on iOS ...
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Kerberos and macOS: kinit unable to reach any KDC in realm AD.DOMAIN.COM, tried 10 KDCs

In our organization, we have 25 Active Directory Domain Controllers. For our big sites, we have 2 DC per site. We have about 50 MacBooks, with the rest being Windows laptops that doesn't have the same ...
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What sort of privacy can be expected with Apple Business Manager enrolling a company Mac in a MDM?

I got a new Macbook that is managed by a company with Apple Business Manager. Other than working for this company, I want to use this device for my private stuff too, like freelancing. This would mean ...
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How to turn off “macOS MDM Enrollment”

I have a MacBook Pro that I bought on eBay. There’s an annoying message that pops up every few minutes “macOS MDM Enrollment” is the title. I’ve tried several different methods posted on this site to ...
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Error 4041 during iPad factory reset

I have an iPad that is having issues during a factory reset. I start the process by plugging it into my Mac while the iPad is powering up so that it enters Recovery mode. Once in Recovery Mode, I see ...
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Remote iOS Upgrade Through MDM Bypassing Welcome Screens

I administrate an MDM with over 95 locations and 16,000 iOS tablets, distributed globally. I have remote access to upgrade iOS to any devices centrally, but also the local admins can push to their ...
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DEP Enrollment with Virtual Machines

I have a company-provided 2019 MacBook Pro that is enrolled in Apple DEP and has Jamf as the MDM provider. (OS Version is Big Sur, 11.6.2) For a side project I created several virtual machines with ...
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Creating conditional script for softwareupdate command

Looking to create a script that runs a function if there are software updates available. Currently I am just using this: softwareupdate -ia && myFunction This creates my desired effect, but ...
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How can I disable the studentd process?

When I see a studentd process in Activity Monitor or a studentd directory in ~/Library I wonder what is studentd? 2019 Macbook Air running Catalina (10.15.7) In the linked answer I learned that it is ...
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Can I generate redemption code in Apple Business Manager for my own app?

For example I've created the app, set distribution method to 'Apple Business Manager' and my app has passed the review. Can I generate redemption code for my own app and share it with somebody?
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Fail to save/open documents to/from Desktop/Documents folder in Apple Apps

Since upgrading to macOS Big Sur 11.5.2 we have one office where all Macs show the following problem: None of the Apple apps (Number, Pages, Mail, TextEdit etc.) can save or open files to or from the ...
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Why can't I find "Self Service.app"?

I am trying to find this Self Service.app but it is no where to be found. Not on Spotlight, not on /Applications. Everywhere I read about it, it is assumed as a given that it should be there when the ...
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Get .app path from a bundle ID? [duplicate]

Say I have a bundle ID com.apple.Safari, how do I get the path to the app bundle (.app) (/System/Volumes/Data/Applications/Safari.app) from that? I need this for my script to automate a task.
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iPhone MDM and private Data (Inventory vs. Private Device)

I'd like to ask if there is a difference how my personal data is managed on an iPhone. Private Device (enrolled manual MDM): Separate APFS volume, restrictions for the company which data can be ...
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Attempting to use Internet Sharing for iOS Activation

I’m trying to configure iOS devices in mass. Unfortunately my team doesn’t have direct access to our company MDM, so enrollment through Configurator isn’t working. I had the idea to use internet ...
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Management requests on my MacBook Pro

I have a MacBook Pro and all the time, I keep receiving this message about enrollment.(For anyone wondering if it’s stolen, I don’t think so because it belonged to my friends grandmother who had ...
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Is there an equivalent to Microsoft LAPS for MacOS?

I am looking for a way to randomize local administrator accounts on MacOS. For Windows, there is a solution called LAPS, which randomizes the local admin passwords (so that every system cant get ...
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Can I use Chrome Enterprise deployment to secure extensions on my child's Mac?

I want to 'force install' some extensions on my son's Mac (to limit access to sites), and was looking at Chrome Deployment documentation. I'm at a loss on the last step ... is there a way to install ...
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How to stop an AppleScript from repeating itself

I have an AppleScript that addresses issues with out-of-sync Active Directory passwords on macOS. It resets the secure token on a given account by disabling and then re-enabling the token. I run it ...
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How to get info about System Device Profiles (MDM) on MacOS?

I need to get information about System Device Profiles (MDM or enrollment), such as Details: Description, control the computer, Allows and other. But I need to get it from some FileInfo in order to ...
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Is MDM Password History stored on device or on server?

I was wondering if the password history is stored on the iOS device or on the server when the password history policy is implemented through MDM (specifically, Exchange ActiveSync)? I have done a lot ...
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Are passwords in my keychain readable by enterprises MDM tools?

So, our company is starting to push MDM (VMWare Workstation One) around... I understand they want to be safe... But I'm worried about my safety. Question: Is my keychain still safe after MDM is pushed ...
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How to run Applescript via bash from JAMF?

this apple script code works fine from the Script Editor app: tell application "Finder" to delete ((POSIX file "/Applications/Symantec Solutions/Symantec Endpoint Protection.app") ...
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Is it possible to automate changing some security settings in Catalina?

I realize the user would have to enter their password, but beyond that step could the process of adding a program to Accessibility, Full Disk Access and Screen Recording be automated in some way? ...
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MDM iPad stuck on Awaiting Final Configuration

I've had to rebuild a new MDM as the old hardware had died. On a new Mac Mini, I've setup Server OS and have begun adding devices into the Profile Manager ready for enrollment. I've added an iPad into ...
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How can I bundle different installers from third party vendors to ease end-user installation process

I have to deploy a few packages to all our users working from home (private iMacs/Laptops) Is there a way to bundle multiple installers and Java JRE for them? What about authorizations and custom ...
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is it possible to automate device enrollment process using Intune MDM?

We are trying to give our staff an enterprise app using Intune MDM. Here are the steps we followed: https://www.robinhobo.com/how-to-enroll-an-apple-device-with-ios-13-user-enrollment-mode-in-...
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