Questions tagged [apple-configurator]

For questions about Apple Configurator, a macOS program which lets you manage a large number of iPad, iPhone, iPod touch, and Apple TV devices owned by your company, school or another organization.

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17 views

How can I modify the Home Screen layout from macOS?

Apple Configurator 2 can allegedly be used to modify the Home Screen layout on an iOS device from macOS. However it appears to provide no way to configure the major new feature of Home Screens: ...
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1answer
125 views

How to remove JAMF from an Apple Silicon Mac [duplicate]

I'm trying to remove JAMF completely from a MacBook Pro M1 and actually start afresh. I can successfully put it into DFU mode in Apple Configurator 2, and I've tried both Revive and Restore, but what ...
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42 views

Apple Configurator 2: Cannot skip “Written and Spoken Languages” in Setup

I am using Apple Configurator 2 in combination with MDM from MacOS Server to erase and prepare a supervized iPhone running iOS 14.2. I can successfully run erase and prepare the device. My goal is to ...
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7 views

Change mail in Organisation

I connect the principal account from Apple Buisness manager account in Organisation inside Apple Configurator 2. But I don't know way I have a gmail address. I looked at all the information concerning ...
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0answers
87 views

Creating backups of iOS app IPAs on Mac

I am trying to copy individual apps from my iPhone over to my Mac so I can restore them after a wipe through Apple Configurator 2. These apps are no longer available on the App Store (Infinity Blade ...
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21 views

How can I configure multiple different iDevices with different icloud IDs using configurator2?

Let's say I have 20 ipads I need to configure and lock down with configurator2. Let's say each of these devices needs their own iCloud ID/password/account. Finally, let's say that these devices don't ...
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99 views

How to enable Siri to Speak and write Tamil In Mac book and iPhone 7

I have downloaded a software linguist. This software is able to translate the in writing. Can Siri be linked to this software to read and write Tamil?
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18 views

Is it possible to set the MTU of an IKEv2/IPsec VPN provisionning provile?

I am self-hosting my own strongSwan VPN and, for some reason, my mobile carrier doesn’t support MTU higher than 1280 (see https://serverfault.com/questions/1025577/what-can-cause-an-ios-device-to-be-...
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77 views

ios/mobileconfig ikev2 ondemand via apple configurator 2

I am trying to use Apple Configurator 2 downloaded from AppStore, and I cannot find ondemand settings in the vpn section. Please help. I can manually add ondemand section to my plist and it works. If ...
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1answer
237 views

Unable to deploy Mobile Config for Active Sync on iOS 13.4.1

I'm trying to deploy a mobile configuration for a number of iPhones. The mobile configuration only includes PKCS12 for the client certificate authentication and the configuration of the MS Exchange ...
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51 views

How to add apps to an Apple Managed Device

I have used Apple Configurator 2 to manage an ipod touch. I have a very restrictive profile and only allow specific apps - one of which is "Amazon Music". I have successfully added the "Amazon Music"...
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1answer
88 views

Remove Default Apps with Configurator 2

I've been tasked with creating profiles and blueprints with Configurator 2 for deployment on company owned iPhones. However, I'm hung up on one problem. I was told to remove some of the default apps,...
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1answer
117 views

Get battery health via Apple Configurator

I have 250 iPod touch, where I have to get the status of the battery health. Is there a way to get this via the Apple Configurator for multiple devices at once?
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1answer
83 views

How to view Failing Authentication Logs for a specific iOS Application

How do I view specific logs for a specific iOS Application? It is not a native iOS Application. It is an iOS Application installed from an MDM solution. It is an iOS Application that allow the user ...
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0answers
87 views

Password validation text incorrectly displayed in unexpected language on macOS 10.15.1

I have created a new password profile from Apple Configurator 2 and applied that in macOS 10.15, Catalina. Then I did a pwpolicy to require new password: pwpolicy -a adminuser -u usertoforcechange -...
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3k views

Apple Configurator 2 won't save changes to home screen layout

iPhone 8 Plus, iOS 13.1 Despite applying the changes in the Home Screen Layout menu, the changes do not appear to take on the device itself. When I open the menu again to change the layout it simply ...
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1answer
318 views

Disable all iOS notifications

I have set up an old iPhone 5 for my grandmother (85) which I set up with Apple Configurator to be in single app mode for the phone only. I had turned off all the notifications, and made sure that ...
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1answer
73 views

“Apple Watch Only” apps not showing on Apple Watch when using Configuration Profile on linked iPhone

The Breathe, Heart, Stocks, Walkie-Talkie, and Workout apps are not showing up on my Apple Watch. I know this is because I have a configuration profile on my iPhone with an app whitelist only ...
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1answer
26 views

Apple Configurator 2 version and blueprints

If I upgrade from version 2.3 of the Apple configurator 2 to the newest version will my be blueprints disappear?
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1answer
263 views

Can't update apps from Apple Configurator 2 (apps are already up to date)

I attach an iPhone running iOS 12.2 to a mac running macOS 10.14.4 (Mojave) with 33 apps pending updates (as seen from App Store in the update tab in the iPhone). I choose the device, then "update" in ...
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1answer
372 views

what version of AppleConfigurator 2 is compatible with AppleTV 3rd gen?

I have a 3rd generation AppleTV and am trying to configure it with AppleConfigurator2. My version of AppleConfigurator2 (2.7.1) is unable to detect the device. What version of AppleConfigurator2 is ...
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1answer
248 views

LSCOLORS format

I want to configure my .bash_profile and I've seen this post about BSD based ls configuration: https://www.cyberciti.biz/faq/apple-mac-osx-terminal-color-ls-output-option/ I just don't know what is ...
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356 views

Same IKEv2 .mobileconfig profile works on macOS, but fails on iOS

I have an IKEv2 VPN server, and run my own CA. Clients authenticate using certificates. I have prepared a .mobileconfig profile (using Apple Configurator) that sets up the IKEv2 configuration, and ...
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0answers
33 views

iOS - fully automate testing process with backups - is it possible?

The Story: We have hundreds of devices running UI and unit tests. The tests are written using XCTest framework, and run on our applications, as well as system (Safari/Settings) and third party ones. ...
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1answer
10k views

Provisional Enrollment Failed. [MCCloudConfigErrorDomain - 0x80EF (33007)]

Trying to provision a brand new iPad with Apple Configurator 2. At some point our company will be deploying 2000 of these iPads, but I get various errors like the one listed in the title. I have no ...
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1answer
457 views

Configure 3rd-party apps using MDM or Apple Configurator on iOS?

I am using MDM to configure e-mail accounts on iOS devices using Mail/Exchange ActiveSync payload. Is there a way to configure 3rd-party iOS apps like OneDrive and DropBox using MDM or Apple ...
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0answers
412 views

DNS Setup on a Per-SSID basis?

I manage a number of iOS devices. These devices are supervised via Apple Configurator. When they connect to a specific SSID, I want the devices to use the servers specified by DHCP (If needed, I can ...
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3answers
2k views

How to manage company Macs?

What is the "Apple" way of managing Macs in company environment? I've red about macOS server and Apple Remote Desktop which seems to share some management features. The later seems a bit dated, at ...
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1answer
9k views

Block Specific Apps on macOS

Is there a way to block a list of specific apps on macOS? I have looked up solutions such as Cisdem, but there are some holes in the way it works that I don't like. Unless you also block Activity ...
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1answer
89 views

Possible to preload apps in supervisor mode and prevent them from being uninstalled?

I don't have a Mac or a personal Ipad to experiment with. I am trying to prevent a user from removing certain apps (not all apps). Can I stop the user from removing individual apps on a supervised ...
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1answer
232 views

apple configurator 1.7 downgrade ios from 10 to 10 [duplicate]

I am using apple configurator 1.7.2. Accidentally someone upgrade IOS to version 11 as image for every no ipod touch. Is any way I can go back to version 10? I need it for run older application which ...
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7answers
113k views

iOS 11: How to change DNS settings for cellular/mobile data?

Is it possible to change DNS for cellular internet? How can it be done without a jailbreak? I've tried Apple Configurator, but didn't find suitable settings.
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1answer
429 views

How do I restrict a novice user from installing configuration profiles on their devices?

I noticed some novice users installed some spam configuration profiles which installed some email inboxes on their iOS devices such as 'Daily Bible Verse' or 'WEATHER ALERTS' with a email address ...
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4answers
7k views

Apple Configurator 2 won't prepare

Using Apple Configurator 2. I connect an IPad and hit prepare. It says that the device has already been prepared. I erase the device, it restarts and goes through all the steps for setup (even though ...
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1answer
6k views

Adding iOS 11 devices to DEP using Apple Configurator

Until now, only iOS devices purchased direct from an Apple sales channel could be added to the Device Enrollment Program (DEP). But at WWDC June 2017, Apple announced that any device running iOS 11 or ...
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2answers
6k views

How to supervise an unsupervised iOS device keeping the users Data?

I'm pretty new to the whole Apple story, so i'm not sure if this is possible at all. The story is that we have unsupervised corporate-owned iPhones at work. Now we are about to enroll an MDM (...
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0answers
789 views

Trying to use a data-only SIM card in an iPhone 7 running iOS 10

So, I recently got an Android tablet (Samsung Tab E 8) from my carrier (Virgin Mobile in Canada) and it came with a nano sim card on a $15/month 3GB data plan. I’d way rather use this in my iPhone 7 ...
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1answer
3k views

iOS VPN On Demand with multiple VPNs

I have 2 VPNs that I have created on demand profiles for. One is for an OpenVPN server that connects when my iPad is on cellular and disconnects otherwise. The other one automatically connects only on ...
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1answer
1k views

Apple Configurator 2 - How to edit an installed Configuration Profile? [duplicate]

I wish to modify an existing Configuration Profile installed on an iPhone, but I do not have a disk copy of it, nor can I download it again from the source (no longer available). Using Apple ...
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1answer
415 views

Apple Profiles - Apple Configurator 2

I've been looking for hours now on how to edit a profile on Apple Configurator but to no luck. There are some similar responses, but none of them were of too much help. I am trying to edit a profile ...
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2answers
848 views

cfgutil no longer works via ssh after upgrading to Sierra

I use the cfgutil from Apple Configurator with iOS devices on an OSX host via SSH. After upgrading to Sierra, I get a NSCocoaErrorDomain message and it fails. It works fine at the terminal, however. ...
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2answers
7k views

AMRestoreErrorDomain error 14 when “restoring” iPad with Apple Configurator 2.

I've run into an issue provisioning an iPad with Apple Configurator 2. I was in the process of redeploying an iPad from a former employee to a new employee, and noticed that I couldn't find Safari on ...
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1answer
261 views

Using applescript with Calendar in El Capitan

I've been trying for weeks to script an ipad restore process for Apple Configurator 2. My script works fine when ran within Script Editor, and it also works as a stand alone application. The problem ...
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1answer
547 views

Is it possible to use a Mac's USB ports remotely through VNC/Remote Desktop?

A little background: my organization, a hospital, is in the process of rolling out more iOS devices throughout the enterprise and we are provisioning them through Apple Configurator (w/ Cisco Meraki ...
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1answer
457 views

Configurator Stalled: How to force it to continue or quit?

I connected an iPad to the Mac and ran configurator as usual, updating from a back up, however it stalled out at the "Restoring Default Data" step. I tried clicking the Stop button, and now it says it'...
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1answer
5k views

Apple Configuration and invalid profile

I am trying to configure Wi-Fi on an Apple TV 2 with WPA2 Enterprise. The Apple TV asks for a profile so I am trying to configure one. I set up the mandatory "General" settings the certificate of ...
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1answer
2k views

Unable to install profiles to Apple TV 4th gen

I'm trying to add a configuration profile to my Apple TV via Apple Configurator 2, as documented, however when I add the profile I get this error: An unexpected error has occurred with “Apple TV”. ...
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0answers
3k views

Apple Configurator Unable to conform Activation when preparing Ipad

Hi, I have been trying to prepare two ipad2's via Configurator 1.7 on a mac with Yosemite and am constantly getting the error "unable to conform activation", further details show that "could not ...
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2answers
315 views

Apple Configurator refreshes as soon as it finished

I've got several iPads which I manage with Configurator. Since the 9.2 update when I plug in an iPad and refresh it, as soon as Configurator finishes refreshing the device, it starts over. The ...
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2answers
2k views

Using Configurator 2, Prepare Device Without Changing iOS Version

I essentially have an updated version of this question: How do I prepare a new device in Configurator without updating the device iOS? I have an iOS 9.0.2 device. I want to Prepare and Supervise it ...