All Questions
Tagged with ios-supervision or mobile-device-management
180 questions
1
vote
1
answer
17
views
Fix mistake made halfway between transferring from Android to iPhone with iOS app
Is there any way to start the process of migrating from Android to iPhone using the iOS app (com.apple.movetoios) from scratch, after I made a mistake during a previous attempt?
The process of moving ...
- 175
-2
votes
1
answer
45
views
Are Apple Hardware UUIDs guaranteed to be in standard UUID format
I'd like to put my Apple hardware UUIDs into a database, and I wonder if they are always in the standard UUID format. For example: b5e2cf01-8bb6-4fcd-ad88-0efb611195da
Is there an Apple device in the ...
- 107
2
votes
2
answers
3k
views
Sign-in Failed Your Apple ID does not support the expected services on this device
I followed all the steps mentioned in Link and also watched the Apple developer video to understand the required JSON structure.
Problem: However, I am still encountering the error "Sign-in ...
- 31
1
vote
1
answer
1k
views
Prevent iPhone being reset to factory settings and changing the Apple ID associated to bypass ScreenTime
It's my personal parent control issue.
I have an iPhone and MacBook which has screen time. My kid can bypass it
By spamming unlock it seems that there is a way to prolong extra time endlessly!
By ...
- 111
32
votes
6
answers
142k
views
Turning off Device Enrollment Notifications on MacBook Pro
I have purchased a MacBook Pro a year ago and after upgrading to Sierra started to receive notifications from a company that owned a laptop before. I have tried contacting Apple Service and the actual ...
- 329
2
votes
0
answers
930
views
MacOS Screen Saver Start After Field can not be Modified
I have this weirdest problem for MacOS BigSur version 11.1.
I want to change the screen saver "Start after:" parameter to 1 minute. But every time I quit and reopen the System Preferences I ...
- 473
0
votes
0
answers
282
views
Install iOS 17 Developer on iPhone 8 Plus to run Apple Watch 9
I bought the Apple Watch 9 not knowing that it cannot run on my iPhone 8 Plus. I am trying to make a save! I signed up for iOS 17 developer beta and got it installed, but it is not running. My ...
- 1
1
vote
0
answers
448
views
What are hundreds of kernel extensions from com.apple.MobileSoftwareUpdate.UpdateBrainService for on my MacBook?
The following situation this morning on my MacBook Pro 16-inch 2021 running Monterey 12.5.1: hundreds of kernel extensions were waiting for allowing to be installed. Am running BlockBlock, set to ask ...
- 133
0
votes
0
answers
69
views
Can’t get rid of remote management, even after reinstalling OS [duplicate]
I have an old Macbook Pro that was previously managed by Mosyle. I’ve tried to remove it by 1) Erase Content & Settings and 2) reinstalling the OS however upon the first start up after the ...
- 141
0
votes
1
answer
1k
views
How do I run diagnostics on an iPad Pro 11 with nonfunctioning screen and touch?
I have an 1st generation iPad Pro 11 with a broken screen with no video image and unresponsive to touching. I would like to run some hardware diagnostics on it before committing to replacing the ...
- 361
0
votes
0
answers
80
views
Expose com.apple.barcodescanner on home screen or a shortcut?
I am trying to solve the following ask:
Shared iphones within a healthcare setting, ipads are not an option. They need these phones to scan QR codes and open a website that allows the nurses to fill ...
- 1
0
votes
1
answer
277
views
Transfer Device Enrollment from one Mac to another
I enrolled my private MBP with my employer's Intune Company Portal and got access to company resources.
Now they changed the policy and private MacBooks are no longer allowed to be be enrolled. That ...
- 113
2
votes
1
answer
264
views
How to distribute apps for own organization to their personal device?
We are trying to publish an app for our own organization.
Initially we submitted to app store review. It got rejected, because app designed for specific organizations.
So we look the other options,
...
- 123
6
votes
2
answers
3k
views
"YouTube Kids" is cleaner than regular YouTube. Sadly, I haven't found any method of disabling autoplay. If it's possible, how can I disable autoplay?
My question
How can I disable the YouTube Kids autoplay feature — on iOS, on MacOS, or on any other platform?
Please assume:
I own a non-jailbroken iPhone.
I have administrator rights on my computer.
...
11
votes
6
answers
71k
views
Where does Apple Configurator store ipsw downloads?
Every time Apple releases new iOS software, it's a bit of a rush to get things downloaded and the servers can be slow in delivering the bits.
I would like to know where the Apple Configurator Version ...
- 241k
5
votes
2
answers
5k
views
Enable Guest User in 10.14.x Via the Command Line (without a MDM)?
Is there a way to enable the Guest user via the terminal in 10.14.x?
I have tried...
defaults write /Library/Preferences/com.apple.loginwindow.plist GuestEnabled -bool YES
On machines where the ...
- 578
2
votes
1
answer
17k
views
Is it ok to delete iOS Files from my macbook pro?
I have in my MacBook pro a folder called MyName iPhone. Which is taking up about 21gb of space.
It seems like a backup of the phone. It says last accessed: 2 years ago which happens to be when I go ...
- 135
0
votes
1
answer
367
views
Management requests on my MacBook Pro
I have a MacBook Pro and all the time, I keep receiving this message about enrollment.(For anyone wondering if it’s stolen, I don’t think so because it belonged to my friends grandmother who had ...
2
votes
2
answers
94k
views
Bought an iPad but it's supervised.Is there a way to remove it?
I bought an iPad Air 2 from a third party and I see it's supervised.It has many restrictions.There is no delete button in Settings.The iPad is iCloud free.I tried restoring it in recovery mode, ...
- 23
2
votes
0
answers
100
views
ios 15 showing incorrect storage
I just had a look at the storage consumption in my phone and it seems to be incorrect. It shows that the phone has consumed only ~4 GB from my 32GB. I think that's wrong because up until I updated the ...
- 121
4
votes
4
answers
26k
views
iOS MDM Monitoring Internet Search History
My school have asked the students to bring their iPads and use them for school purposes.
The IT technicians have installed an MDM on our iPads and I receive this message...
Does this mean that the ...
- 261
20
votes
1
answer
43k
views
Disable Device Enollment Notification Window
I desire to disable the "Device Enrollment" notification window for OS X machines that are enrolled in DEP (Apple's Device Enrollment Program). The machines are running 10.11, though the process ...
- 578
1
vote
1
answer
1k
views
Apple ID not supported - Use a Managed Apple ID Error
When enrolling in MDM you may get this error if you had previously used the same email address as a non managed id.
e.g. example.com was transferred to Apple Business managed ids, now your old my@...
- 3,247
2
votes
2
answers
119
views
Managing Mac users
I'm managing a group of MacBook users.
Currently, the users are not allowed to install apps or change stuff without administrators involvement.
I would like to have the users to be able to do certain ...
4
votes
3
answers
12k
views
Is it possible to automatically configure multiple iPads with the same settings?
I need to configure a bunch of iPads with the same settings. For instance, volume level, auto-lock, side-button, timezone and light level.
Currently I'm doing this manually on each iPad through the ...
- 303
1
vote
1
answer
1k
views
How to remove supervision from my iPad imposed by my school that I’m not attending anymore
My iPad is supervised by my school, but I’m not at that school anymore. Does anyone know how to remove the supervision without a factory reset?
- 11
0
votes
0
answers
39
views
Terminal not retaining preference changes
I've set a custom font on my default Terminal profile (normal terminal, not iTerm2 etc.) and every-time I restart my machine I need to reset the font.
The same behaviour also occurs if I reset the ...
- 149
9
votes
6
answers
34k
views
Is it possible to disable Personal Hotspot on iPhones with a configuration profile?
The company I work for is having an issue with users racking up huge data bills with iOS hotspot tethering. Is there a way we can push a profile that will disable this feature? I have looked through ...
- 281
8
votes
2
answers
6k
views
What does installing a "device enrollment challenge" do on an iPad?
I work for a large faceless corporation, and they're rolling out some new software for email. As part of the install, it's asking me to install a "Profile" which contains a "Device Enrollment ...
- 420
3
votes
4
answers
2k
views
Using Apple Remote Desktop for managing iOS devices?
Im currently evaluating using Apple Remote Desktop for multi laptop and desktop management. Can it also be used for iOS device management ?
We've got a range of devices - iPhone, iPads which are ...
- 3,935
3
votes
1
answer
7k
views
Prevent mobile data being turned off
Does anyone know how to prevent mobile data being turned off on an iPhone 6 and iPhone 7. I want to ensure my daughters data is not able to be turned off at any time.
their other parent turns off the ...
- 31
0
votes
1
answer
529
views
What are ".com.apple.backupd.mdmv" files for and which tool creates them?
I am comparing on macOS El Capitan via diff -r a directory with a the corresponding directory of a time machine snapshot (Note: the backup is made under macOS High Sierra.)
diff reports a few files ...
- 1,467
1
vote
1
answer
10k
views
Setting up multiple O365 organisation accounts on iOS
I was about to setup the mail account my customer provided me. Being a O365 Outlook account, I was approaching this with selecting Exchange as account type and signed in. This would have worked well, ...
- 424
1
vote
2
answers
7k
views
How to remotely install software on Mac by scripts?
I am a windows guy new to Mac, I need to deploy software to lots of Mac.
I do centrally install software by scripts on Windows platform, but I still have no clue how to do it on Mac after having ...
- 123
14
votes
5
answers
7k
views
Is it possible to pre-install apps on an iPad?
We're giving away iPads (for real, and no you can't have one) as part of a promotion to our referral network. But the plan is to ship it pre-installed with our sales presentation apps and sign-up ...
RickMeasham
1
vote
1
answer
957
views
iPad Air 2 on iOS 11 after enrolling with Apple MDM profile manager through Apple Configurator 2 is stuck on Remote management screen
I install OS X Server for MDM profile manager on iMac with High Sierra. Then used Apple Configurator 2.5 to enroll 16 iPad Air 2 on iOS11 to the MDM and added wifi Profile. All iPads are showing ...
- 11
11
votes
4
answers
22k
views
iOS administration: Fleet Management / remote setup / remote control **without jailbreak**
I have a fleet of more than 10 iOS devices (iPhones 3GS, 4, 4S, iPad2...) to manage, setup, etc.
Often, users are very lost with configuration and usage (device configuration, e-mail, calendar sync, ...
- 527
2
votes
1
answer
773
views
Can you distribute an iOS app outside App Store using a single bundle identifier?
Is there a way to distribute an iOS application to customers with a single bundle identifier outside App Store?
The software firm I work for is providing iPad software to several large companies. ...
- 121
0
votes
2
answers
495
views
Can promo code users update a 'custom app for business'
I've made a small app for the company I work at and I'm looking to distribute it. It isn't going to very many people, less than 100. I don't want to use it as a B2B app as then I'd need to setup a ...
- 3
3
votes
4
answers
2k
views
Control iPhone Remotely
Can you control an iPhone remotely using Mobile Device Management protocol? or any other protocol/service? Of course, the user's consent will be obtained before performing any actions.
I am mainly ...
1
vote
1
answer
2k
views
How to remove configuration profiles (.mobileconfig files) using MDM?
I am trying to remove a configuration profile that I previously installed on a device, using MDM. I am able to get the list of the installed profiles using the ProfileList command. I have no issues ...
- 111
0
votes
1
answer
1k
views
iOS - Restricting device to work with a single app only
I wish to lock my iOS devices into running a single app only. I have surveyed Guided Access Mode, but it doesn't persist between restarts, and have to be re-configured (by pressing the Home button ...
- 52.9k
4
votes
3
answers
36k
views
How to remove MDM from iPad iOS 9.1
I bought an iPad, the user had removed the iCloud in front of me. But he did not remove the MDM profile from the iPad.
She did the full reset on the iPad, however the MDM profile is still there how ...
- 141
3
votes
2
answers
10k
views
How do I put my device in supervised mode from Windows/Linux?
I'd like to configure an always-on VPN on my iPhone and as always Apple's absurdity gets in the way. Specifically, they require to put the device in supervised mode, which requires Apple Configurator ...
- 441
1
vote
1
answer
955
views
I get an error message when unlocking an APFS FileVault volume with an Institutional Recovery Key
I'm testing an MDM solution (with an in house Server.app MDM instance), which enforces FileVault. It's setup with both an Institutional Recovery Key (IRK) and a Personal Recovery Key (PRK). The last ...
- 967
2
votes
1
answer
8k
views
iPad DEP asking for credentials - Cisco Meraki MDM
I have been using Cisco Meraki for my MDM and it has been working great. I just bought a bunch of new iPads and am setting up DEP for the first time. I have done all the steps required: Added the ...
- 726
10
votes
1
answer
52k
views
What size should a background image be for Apple Configurator to place it on iOS devices?
I'm looking to set up some custom backgrounds for iOS and using Apple Configurator to drag an image into the lock screen tab of the preferences and the tool crops the image for me.
So, considering ...
- 241k
1
vote
0
answers
32
views
How to have our App Store listed app auto-upgrade to latest version on "supervised" iPads (or remotely upgrade the app to latest version)
We develop a b2b iOS app that is publicly listed on Apple Store.
We lease our clients iPads so that they can use our app. We have full access and ownership of these iPads and we are able to "...
- 171
0
votes
1
answer
629
views
Is paid Apple Developer Program subscription required to distribute test IPA file?
I am building an Ionic app, and I want to distribute it to a few people in my organization.
Ionic Cordova iOS build command runs successfully. Now i need to generate the IPA file to install the app ...
- 43
0
votes
1
answer
192
views
How does iOS device management work?
Under Settings -> Device Management I notice there are at least 3 different categories of items:
Mobile Device Management
Configuration Profile
Enterprise App
But documentation online seems sparse ...
- 111