Questions tagged [software-update]

An application developed by Apple to automatically install the latest version of Apple software on Apple computers.

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1answer
36 views

Unable to upgrade iOS 13 for my 5th gen Ipad

My iPad is a 5th generation iPad. From what I know it should be able to use iOS 13. However, I have refreshed a few times in settings and it just says it is up to date to the latest iOS 12 version. ...
1
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1answer
72 views

How do I update my Apple Watch 4 to watchOS 6 with an iPhone 6?

I am having trouble updating my Apple Watch Series 4 to watchOS 6, as it is saying "update your phone first". The problem is that I cannot update my iPhone 6 to iOS 13, so does that mean I won't be ...
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2answers
58 views

Mac OS update has an invalid signature

I am trying to update my Mac OS Mojave which is currently running 10.14.3. Now the latest update is 10.14.6. I tried updating via system preferences but it gave me an error "This volume doesn't meet ...
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1answer
80 views

How can an iPad in airplane mode detect iOS update?

I have an iPad Air 2. It only has Wi-Fi capability and I keep it in airplane mode as I don't want it linking to my iPhone or other Apple accounts and disrupting any in progress memo recordings. Well, ...
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1answer
44 views

No macOS update after 10.14.3 on early 2015 MacBook Pro?

I have a MacBook Pro (Retina, 13-inch, Early 2015) 3.1 GHZ i7 (16 GB memory, ~380GB diskspace left). It is currently running Mojave 10.14.3. It seems like the latest version is actually 10.14.6, but ...
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1answer
44 views

Download update before asking for restart

Every now and then my Mac informs that there is an Update that needs a restart to install. Once I click on Details, there is a Button to install the update and restart. But once I click that one, ...
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1answer
47 views

How to upgrade from OS X El Capitan 10.11.6 to macOS Sierra 10.14.3 [closed]

i was downloaded the macOSUpd10.14.3.dmg file and run it i get the error message "This software is not supported on your system."
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0answers
21 views

iPhone Update Verification Failed from home network

I have a problem when I try to install iOS or whatOS Updates from my home network. It always stops after the verification process, and tells me that the verification failed, and I should check my ...
2
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1answer
123 views

How to block updates to Mac OS X Catalina?

Mac OS X Catalina will be released in a few days, so how can I block updates to that OS so it doesn't get downloaded and, ideally, I don't even get prompts to upgrade. I have 32-bit software I intend ...
3
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2answers
114 views

Can't update my Macbook firmware

Here is my very sad story. I have a Macbook pro 13" retina early 2015 (MB 12,1). My bootrom version is MBP121.0167.B07 and according to this ( https://docs.google.com/spreadsheets/d/...
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1answer
39 views

How do I find which IP address softwareupdated daemon is downloading Mojave from?

I have started downloading macOS Mojave and went to Activity Monitor to check the download speed and it is disappointingly low. Activity Monitor shows me that a process called softwareupdated is ...
1
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1answer
38 views

Updating El Capitan to High Seirra will take 18 hours

I'm on El Capitan and trying to update to High Seirra. It downloaded the stub file and run the application. I waited for one hour till it says 17 hours remaining. Is there a way to speed up the update ...
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0answers
39 views

Tab, Caps lock, Tilde/backtick, Escape keys stopped working on Apple Wired Keyboard after macOS 10.14.6 update

I am using Mid 2015 15" MBP with Thunderbolt display and Apple Wired Keyboard. Recently after an update to macOS Mojave 10.14.6 certain keys on my Apple Wired Keyboard stopped working. Keys are: 1. ...
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1answer
38 views

How can I fix poor Java performance caused by Mojave update 10.14.6?

I installed the 10.14.6 macOS update yesterday, and now Java is performing very poorly. This is especially noticeable when using Maven to build Java applications. There are projects I build ...
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0answers
27 views

Cannot Update My New Mac

I have got the new 2019 Macbook air and this is my first time using a mac. There is a software update but it will not install. It keeps downloading the same 3 GB update over and over again. It prompts ...
8
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2answers
11k views

'The requested version of macos is not available - macOS Catalina

I have nothing more to say other than I can't seem to download macOS Catalina beta... it's not available apparently? I even followed this link, which shows the update in the app store: https://apps....
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0answers
35 views

MacBook Pro 2019 playing sound while updating to 10.14.6

On my new MacBook Pro 2019, while updating to 10.14.6, sound started playing before the update was even finished. It was autoplay from a tab I had on Chrome before updating. It continued playing until ...
0
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0answers
170 views

App Store shows cloud icon for Xcode 10.3, how to update from installed version 10.2.1?

I'm running MacOS Mojave 10.14.6 with Xcode 10.2.1 installed. The Mac App Store doesn't show any update option for 10.3. In App Store, Account -> Purchases section shows Xcode with a Cloud with a ...
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0answers
56 views

Where can I find the downloaded Catalina files to free up the disk space? [duplicate]

I am running macOS Mojave. I've downloaded Catalina, but I regret to install it. The download was completed. Where can I find the downloaded file(s) to free up the disk space? I haves checked in ...
0
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1answer
320 views

Updating to 10.14.6 giving internet connection error

While trying to download the update for my Mac, I am getting an error which indicates there is a problem with my internet connection. My internet connection is working fine, however. Tried using the ...
3
votes
1answer
3k views

OSX software update download stuck forever

Every time there is an update in OSX 10.14, I am facing this issue. Software update download starts and hangs in between. After that, it never recovers. See pics: Tried command line options as well ...
0
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1answer
210 views

High Sierra 10.13.6 - Security update 2019-003 failing install

My 15" MacBook Pro (Retina, Mid 2012) is running slowly since I attempted but failed to install Security Update 2019-003 High Sierra. After researching the problem, I discovered a number of reports ...
2
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1answer
1k views

Update from OS X Lion 10.7.5 to macOS Mojave 10.14

I have recently got a mid 2012 Macbook Air which I installed Lion on. I am trying to update it to Mojave, but even though it is compatible, when downloading it in the App Store I get this error ...
4
votes
3answers
4k views

Cannot install macOS Beta version on MacBook Pro July 2019

I just got the new MacBook Pro, which was released few days ago. It is running macOS Mojave 10.14.5. I am trying to install macOS Catalina beta version, either beta or developer beta. I have ...
3
votes
1answer
254 views

How can I confirm macOS received a silent update?

I know the whole point of a silent update is that it doesn't require user interaction, but it seems like there should be some way to make sure my computer actually received and applied the update. Is ...
1
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1answer
124 views

How to stop macOS updates from taking over the rEFInd boot manager? [duplicate]

I have rEFInd installed on the EFI partition of my 2015 MacBook Air. Every time I update macOS, it ends up taking over the bootloader and resetting it to using the macOS operating system. Afterwards, ...
1
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0answers
138 views

Update to MacOS Mojave. Can't start up

So, this is me, after two days having tried almost every possible solution from the internet and the Apple Support team. I have a 2016 Macbook Air. It has worked greatly for all this time. And until ...
0
votes
1answer
30 views

Unexpected limitations on “Updates” folder?

Apple sent me 4GB of updates to go to macos 10.14.5 this morning. As I have several systems needing this update, I thought I would try to save the contents of the /Library/Updates folder to use rather ...
0
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1answer
84 views

OSX Yosemite suggesting updates, I don't want to upgrade, but need to upgrade iTunes

My oldish MacMini has a fresh install of Yosemite (OSX 10.10.5). I go to iTunes, check for updates, and request to download 12.8.1. MacOS then sends my to app store updates, suggesting an update ...
2
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0answers
27 views

Trouble updating Office 2011 on an old MacBook

My uncle (who is not a tech-savvy person) has owned an Apple laptop for a long time. He bought Office 2011 products a few years ago. He has now asked me to take a look at Office asking him to update ...
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0answers
22 views

Mojave upgrade notification does no more pop up

After delaying many times the upgrade of High Sierra to Mojave, now the Mojave upgrade notification does no more pop up since more than one month or two, and it does not show up in App Store Update ...
3
votes
1answer
232 views

How do I install beta command line tools using softwareupdate -l on 10.14.5?

On a clean install of 10.14.5: Multiple reports of the beta version not working using a headless install: https://github.com/Homebrew/install/issues/206 This lead me to trying to manually do a ...
3
votes
1answer
736 views

Command Line Tools beta 1 for Xcode 11.0 offered as an update in the current latest public release of macOS Mojave 10.14.5 [duplicate]

I am running the current latest public release of macOS Mojave 10.14.5 (18F132) with the current latest public release of Xcode 10.2.1 installed. When opening System Preferences app → Software Update,...
15
votes
3answers
7k views

Dual boot macOS Catalina 10.15 beta and macOS Mojave 10.14

I wish to keep my fully working MacBook Pro running macOS Mojave 10.14, but I also want to install macOS Catalina 10.15 beta on another drive, so I can choose which OS to use when booting. I've ...
0
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0answers
116 views

Mac Software Update Frozen During Install

I am attempting to update my Mac to a newer version of Mojave. The update downloaded fine, but when it came to the installation, the update froze around halfway. I tried shutting down the computer and ...
0
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0answers
43 views

Apple iPad app update frequency

I'm the Intune MDM administrator for my company, and I'm trying to ensure the required apps on our devices are updated in a timely fashion. I've had a look around to see if I can find any details ...
1
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0answers
22 views

Updating iTunes

The last time I updated iTunes on my Mac OSX Lion, I was unable to transfer projects from garage band directly to iTunes. I ended up having to save them as a file on my desktop then drag them to ...
3
votes
1answer
227 views

New MacBook Air - update installation failed

I have a new MacBook Air. I just bought it and first started it. I try to update it to the latest version, but I get Installation failed. I try to install macOS 10.14.5. Where are the updates stored ...
1
vote
0answers
405 views

macOS High Sierra (10.13.6) Cannot Install Updates

I'm having difficulty installing the latest update on my Mac Mini from 2011 (macmini5,3). The current pending update is "Security Update 2019-003-10.13.6." When I attempt to install the update: It ...
2
votes
1answer
644 views

What is “iTunes Device Support Upgrade”?

What I know: Component of "Software Update" (and is visible when you open the list). Requires reboot 108 MB (for Sierra) is hidden in the "Updates Installed in Last 30 days list (probably) is not ...
1
vote
0answers
47 views

Guided Access Mode preventing iOS updates from MDM console?

Our organization uses an enterprise MDM product that features remote updating. All conditions specified by the MDM vendor are being met for this to work, but it doesn't. I discovered that as soon as a ...
4
votes
2answers
8k views

What is “signpost_reporter”?

Today I updated my 2014 MacBook Air to macOS Mojave 10.14.5 as it just released. After the update finished, I checked console logs and noticed in 'System Reports' there's a log named "...
0
votes
0answers
117 views

Can't update apps from Apple Configurator 2 (apps are already up to date)

I attach an iPhone running iOS 12.2 to a mac running macOS 10.14.4 (Mojave) with 33 apps pending updates (as seen from App Store in the update tab in the iPhone). I choose the device, then "update" in ...
0
votes
2answers
305 views

macOS Yosemite->High Sierra update not sticking

I need to download exam software for my computer, but the software does not support Yosemite, my current OS. Preposterously, this $100 software costs $50 to "redownload", so I need to be absolutely ...
0
votes
1answer
229 views

Insecure update error - SUPublicDSAKeyFile

A minute ago I had the following popup appear: Insecure update error! For security reasons, the file (dsa_pub.pem) indicated by the 'SUPublicDSAKeyFile' key needs to exist in the bundle's ...
0
votes
0answers
88 views

Force MacBook to install updates when it restarts

I kept getting an annoying notification alert "Some updates could not be installed, Restart / Remind me." I kept hitting "remind me tomorrow" until a couple nights ago. Since then I have restarted my ...
0
votes
1answer
1k views

How to delete macOS Installer boot

I tried to install a macOS High Sierra update, but I got the error "An error occurred installing macOS" and thus I decided to erase the Installer.app and dmg on my drive. Now every time I close my Mac ...
2
votes
0answers
33 views

Security update should take 5GB. I have 36GB available but somehow it's not enough

I've tried to install security update 2019-002 on my HighSierra in 3 different ways. Through the App Store, the terminal (softwareupdate) and the file I've downloaded from Apple's site. The result is ...
0
votes
0answers
147 views

iPhone keeps asking to update Cellular software, but at the same time no update is available. how to fix?

The iPhone suddenly suddenly stopped working with the simcard, calming that an update is required. "Cellular update failed" was the initial message. I tried everything described here, but no luck. The ...
1
vote
1answer
518 views

Problem updating/uninstalling Xcode

So I tried updating Xcode but after the update I still got the same version of it (so there was an update still available). I decided to uninstall it by throwing the app in the trash. The update ...