Questions tagged [guided-access]

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votes
1answer
24 views

How can I take a screenshot on an iPhone while Guided Access is on?

I’m trying to take a screenshot of a problem that’s occurring with Guided Access on my iPhone. Is this possible? I’ve had no luck with the usual method of simultaneously pressing the Home and Power ...
2
votes
0answers
27 views

How can I ensure a shared, corporate device never prompts for user sign-in?

We are using supervised devices Airwatch is our MDM solution Devices are being used sparingly with Guided Access enabled to allow use of one app only Some devices use Facetime as above mentioned app, ...
2
votes
1answer
816 views

iPads stuck in Guided Access Mode

We have multiple kiosks running iOS 12 that have just become paper weights. Triple tapping the home button will not break guided Access mode. Force rebooting will return the iPad directly back into ...
0
votes
1answer
406 views

iOS - Restricting device to work with a single app only

I wish to lock my iOS devices into running a single app only. I have surveyed Guided Access Mode, but it doesn't persist between restarts, and have to be re-configured (by pressing the Home button ...
0
votes
1answer
138 views

Is it bad if Guided Access is always running?

Since Guided Access restricts only one app to be opened, would it prevent other background processes like app updating, memory cleaning, data fetching and cause apps freezing? My old iPad 2 sometimes ...
3
votes
0answers
2k views

Guided access equivalent for macOS

I have written a desktop application that I would like to install onto my clients machine and then lock down so that the user cannot leave that application (Exactly the same as guided access for iOS). ...
1
vote
1answer
548 views

Remote control an iPad to start app and activate Guided Access

First I need to mention, that I'm not enrolled in the Apple Developer Program but willing to do so, if it would solve my use case. We administrate several iPads in a museum. All iPads are hooked up ...
0
votes
1answer
166 views

Issue with Hard Reset the iPAD (9.3.2) that is in Single App mode

I have an iPad application that runs in Single App Mode. Now if I Hard Reset(Home + Lock button) the iPad there are two different behaviours that I came accross while testing the Single App Mode in ...
0
votes
0answers
1k views

Prevent “Sign Into iCloud” alert from popping up

I use iPads as a POS for processing transactions. The iPad is in Guided Access mode, and both Notifications and iCloud drive are turned off. However, intermittently, a "sign into iCloud" prompt ...
1
vote
1answer
3k views

iPad is stuck in Guided Access

My daughter accidentally turned on the Guided access, and the dilemma here is that we forgot the password, and we can't turn off the iPad to reboot, because it is stuck in app which she is using. How ...
0
votes
1answer
863 views

Apple's Profile Manager (MDM) and Guided Access

I have a few hundred iPads that are suddenly unable to enter Guided Access mode locally on the iPads. When we triple-click and triple-click is set to Guided Access, nothing happens. When I add ...
3
votes
1answer
172 views

any way to restrict to newsstand only in guided access mode?

In guided access mode, can I restrict to Newsstand alone, so users can only view Newsstand and the subscribed newspapers and magazines? It seems that the guided access mode can only restrict to a ...