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Questions tagged [guided-access]

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Can't type password to exit Guided Access mode?

I can't exit Guided Access on iPad... the password prompt won't accept any input. Here are the details: I have a brand new 2021 10.2" iPad (9th gen) running iPad OS 15.0.2. It is to be used as a ...
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4 votes
0 answers
328 views

iPhone no sound on incoming calls in Guided Access

I've got my 88 year old grandma the latest iPhone SE and Watch SE and set it up in Guided Access for the Phone app (see attached for the icon). I also have it set up so she only receives the calls in ...
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1 vote
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MFi product look up

I used to check MFi product using mfi.apple.com/MFiWeb/getAPS provided by Apple. It looks like they have turned it off. I would like to know if there is any alternative available?
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  • 113
3 votes
1 answer
2k views

How can I take a screenshot on an iPhone while Guided Access is on?

I’m trying to take a screenshot of a problem that’s occurring with Guided Access on my iPhone. Is this possible? I’ve had no luck with the usual method of simultaneously pressing the Home and Power ...
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  • 620
2 votes
0 answers
36 views

How can I ensure a shared, corporate device never prompts for user sign-in?

We are using supervised devices Airwatch is our MDM solution Devices are being used sparingly with Guided Access enabled to allow use of one app only Some devices use Facetime as above mentioned app, ...
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  • 21
2 votes
1 answer
2k views

iPads stuck in Guided Access Mode

We have multiple kiosks running iOS 12 that have just become paper weights. Triple tapping the home button will not break guided Access mode. Force rebooting will return the iPad directly back into ...
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1 answer
903 views

iOS - Restricting device to work with a single app only

I wish to lock my iOS devices into running a single app only. I have surveyed Guided Access Mode, but it doesn't persist between restarts, and have to be re-configured (by pressing the Home button ...
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1 answer
217 views

Is it bad if Guided Access is always running?

Since Guided Access restricts only one app to be opened, would it prevent other background processes like app updating, memory cleaning, data fetching and cause apps freezing? My old iPad 2 sometimes ...
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4 votes
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3k views

Guided access equivalent for macOS

I have written a desktop application that I would like to install onto my clients machine and then lock down so that the user cannot leave that application (Exactly the same as guided access for iOS). ...
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1 vote
1 answer
805 views

Remote control an iPad to start app and activate Guided Access

First I need to mention, that I'm not enrolled in the Apple Developer Program but willing to do so, if it would solve my use case. We administrate several iPads in a museum. All iPads are hooked up ...
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  • 11
0 votes
1 answer
186 views

Issue with Hard Reset the iPAD (9.3.2) that is in Single App mode

I have an iPad application that runs in Single App Mode. Now if I Hard Reset(Home + Lock button) the iPad there are two different behaviours that I came accross while testing the Single App Mode in ...
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3k views

Prevent "Sign Into iCloud" alert from popping up

I use iPads as a POS for processing transactions. The iPad is in Guided Access mode, and both Notifications and iCloud drive are turned off. However, intermittently, a "sign into iCloud" prompt ...
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  • 176
1 vote
1 answer
3k views

iPad is stuck in Guided Access

My daughter accidentally turned on the Guided access, and the dilemma here is that we forgot the password, and we can't turn off the iPad to reboot, because it is stuck in app which she is using. How ...
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0 votes
1 answer
918 views

Apple's Profile Manager (MDM) and Guided Access

I have a few hundred iPads that are suddenly unable to enter Guided Access mode locally on the iPads. When we triple-click and triple-click is set to Guided Access, nothing happens. When I add ...
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3 votes
1 answer
179 views

any way to restrict to newsstand only in guided access mode?

In guided access mode, can I restrict to Newsstand alone, so users can only view Newsstand and the subscribed newspapers and magazines? It seems that the guided access mode can only restrict to a ...
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