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Questions tagged [itunes]

iTunes is an application available for macOS and Windows. It is used to manage & play media and sync data to iOS devices.

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Restore only Photos and iMessage from an iTunes backup?

When restoring from an iTunes backup, does it overwrite everything on iPhone? Is it possible to select what sections to restore?
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iPhone backup switches to “This Computer” in iTunes and I want it to back up to iCloud

When I open iTunes and click on my phone icon, all of my settings look good except for backups which is set to "This Computer." I check off iCloud and click "Apply" and it instantly switches back to "...
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How to best deal with the automatic ratings from songs in iTunes?

I hate how my Smart Playlists show songs that are unrated in my Smart Playlists which are often 2 or 3 stars or greater. This site won't let me make suggestions on how to deal with this, or post a ...
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Windows: Can I set the folder where iTunes backs up my iPhone

I have a PC running Windows 10 with 2 Hard drives. C: smaller SSD which runs windows and Office D: large (2 TB) SATA that stores all my data. When iTunes backs up my iPhone to my PC, it will default ...
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iTunes on iPhone not working properly

iTunes on my iPhone used to start playlist via bluetooth where it left off. Now it always starts at the beginning of the playlist when it reconnects. How to I get iTunes to work properly again?
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40 views

Copying old photos from an iPhone to a PC

A couple years ago, I switched from Android to iPhone 7 Plus. The person helping me at the Sprint store transferred all my photos from Android phone onto their computer, and then to my iPhone. I need ...
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1answer
26 views

iTunes: The song could not be used because the original file could not be found. Would you like to locate it?

I've deleted cached Apple Music files as I've needed to free up some space on my Mac. Now whenever I try to play a previously cached (and deleted) song from Apple Music, I get the following error: ...
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Applescript Help- App Doesn't Work [duplicate]

This is my first time using applescript and I'm trying to make something that will pause my music automatically when I start a video on google chrome. The problem I have is that my script works when ...
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17 views

iTunes store is completely blank

I am using a 2016 Macbook Pro running Mojave. On iTunes, the Library, For You, Browse, and Radio sections work just fine. However, clicking the iTunes store results in this: The Music, Podcasts and ...
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1answer
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In iTunes, when you purchase a movie in HD/4K, is the SD copy included?

I have an old iPod that I doubt can play more than SD, but I bought 4K for my newer items. Did Apple include the SD version in it? The iTunes store on iOS 6 doesn't work anymore for viewing movie ...
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21 views

Previous .ipcc files for iOS

My operator recently pushed a carrier update and it has messed up my 2G/3G/LTE switch, which is vital for my survival in low signal-strength area. So reverting to old settings is only way for me. For ...
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iTunes Home Sharing to Apple TV, which end decodes the content

I have an old Mac mini 2006 running Mac OS X 10.6, with an external HDD with a collection of videos and a 4th generation Apple TV. The old Mac mini is not powerful enough to decode 1080p content with ...
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Apple iTunes (Music): memory still on iPhone 5s after I having deleted the iTunes (Music) app. What to do?

I have deleted the iTunes (music) app from my iPhone 5s. Yet when I go to Storage & iCloud Usage > Manage Storage, I still see Music there with a couple of GB of usage there. What is going on? How ...
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16 views

iPhone music is not in order

After last week's iPhone 8 iOS 12.2 upgrade MP3 files loaded to music folder on device in iPhone via iTunes on my PC (Windows10) appears out of order. I do not have Shuffle activated on my iPhone. The ...
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22 views

Itunes doesn't recognize ringtones on phone

I have uploaded some ringtones made by me using another software because Itunes wouldn't let me drag and drop, or copy paste nothing into the tunes section. Now, Itunes doesn't recognize these files ...
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Does syncing iPhone with change playlist order?

I synced a lot of songs from my Mac to iPhone. Then I reordered the playlists on the iPhone to my liking. If I sync it back to the Mac, would the order be lost ? If yes, any ways around it ?
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Cannot disable option “Copy files to iTunes Media folder when adding to library”

I want to disable the preference "Copy files to iTunes Media folder when adding to library" in iTunes Preferences > Advanced. However, every time I uncheck the box and click OK, it seems to refuse to ...
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1answer
20 views

Pause iTunes with the spacebar while the Mac is locked

I must be missing something as Google turned up nothing on this and I can't be the only one annoyed by this: I have a MacBook Pro running Sierra 10.12.6. I have iTunes on playing music all day for ...
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imported photos get back on device

I imported photos and forgot to uncheck "delete from device". Now I want to get those photos back on device. iTunes synced photos are really disturbing. Can't delete or anything them. And whenever ...
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1answer
24 views

Does an iTunes backup to my computer save restrictions settings?

If I have restriction settings on my iPhone 7, and I back it up on iTunes after the restrictions are put on, then will the restrictions be there if I reset my iPhone and the restore from the backup?
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25 views

iPhone & iTunes refuses to enable Sync Over Wi-Fi

I have an iPhone X that for reasons was backing up and syncing to two of my Macs at home. I wanted to stop using one of them as a destination, but this was the only computer that the iPhone recognised ...
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Can you play songs from apple music from history which were not added to library?

I'm using Itunes 12.8.2.3 on macOS Sierra. I also have a subscription to apple music. When I click history in Itunes I can play the songs which were already added to my library however songs which ...
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1answer
31 views

How to add iTunes song to my iPhone?

I'm attempting to copy song from iTunes to my iPhone. All versions of software are current. Trying to drag-and-drop from iTunes into my iPhone. This was simple at some point in Apple history. Now, ...
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1answer
16 views

iTunes music Library empty

I was listening to music a couple of minutes ago, and launched music, and noticed that everything was gone. I have tried respringing multiple times and quitting and relaunching mail, but it keeps ...
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How can I determine how much storage is required for a specific podcast?

I want to download some podcasts for offline listening/viewing, how can I determine how much storage they will take on my device before downloading them?
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1answer
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What's the difference between the 3 “Apple Keynotes” podcasts?

I want to download a keynote for offline viewing, but I'm not sure how to decide between the three different podcasts: Apple Keynotes Apple Keynotes (HD) Apple Keynotes (1080p) I'm assuming that HD ...
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26 views

Why are my iTunes factory equalizer presets all flat?

If I try to select any iTunes equalizer preset, they're all flat. This includes the factory ones. How do I get them back?
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16 views

log-sessions logs not deleting

I have a lot of a log-sessions logs and iTunes is unable to delete them during the sync, as long as Xcode can't (through device browse function). Is there any way to get rid of them?
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Frame by frame iTunes extras video

So I recently bought a movie on iTunes, and it would be really useful to be able to go frame by frame on the extras, does iTunes have this functionality?
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35 views

Change the info iTunes displays for a song

The majority of the songs I have are individually purchased or downloaded songs, not complete albums. In the categories "Recently Added" and "Downloaded" iTunes shows under the album artwork the name ...
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30 views

Command-line for iPhone Wifi Sync

I have a Mac mini which is on sleep but set to wake for network access. This works very nicely with something like Carbon Copy Cloner as the machine indeed wakes when I sync another machine to the ...
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None of the videos or photos on my iPhone show up in iTunes on my macbook?

It detects the iPhone when it's connected by USB cable, but when I open up the phone's videos/music/photos in iTunes, it's all empty. What could be the matter?
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23 views

Is it possible to lower bitrate of music downloaded from iCloud music library to iPhone?

I have a lot of music in my iCloud Music Library, most of it matched to 256 kb/s AAC files in iTunes Match. If I were to sync music to my phone by connecting it to iTunes on my desktop, I could choose ...
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How to stop the Apple Music ads every time I launch the Music app?

Lately, the Music app on my iPhone XR has been showing the "Join Apple Music!" call-to-action interstitial screen pretty much every time I launch it. Usually this happens when I'm in a bad-network ...
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1answer
12 views

iTunes automatically pauses when VLC plays a file

I noticed that if I have some background music on iTunes and I start playing a VLC video, iTunes automatically stops the music. Although this can be a very useful thing, I would prefer to have ...
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1answer
71 views

Use different Country/Region from Family in App Store

My family is from Brazil and I live in Romania. I use family sharing so I can use Apple Music from my family account without paying for an extra individual subscription. This is the main feature I am ...
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1answer
38 views

Will Time Machine backup an iTunes library that's stored on a network share?

I store my iTunes library on a Synology NAS and access it from an SMB share. The library is larger the SSD in my Macbook, so I cannot store it locally. Does Time Machine back a library that is on a ...
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1answer
30 views

I have never seen this “Sign in…” message before downloading

I Am wondering why I am getting the message [above] all of the sudden. As far as I know I am already signed in. Why is this message being displayed, rather than the one similar to the one in the 2nd ...
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25 views

iPhone XR keeps asking for my friends iTunes password

I recently bought an iPhone XR and I have been constantly asked for an iTunes password of a friends account I did not know that password or I do not know what is triggering the request for that ...
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1answer
38 views

iTunes thinks there is a podcast on my ipod when there isn't

Every day I listen to podcasts. When I'm done with them, I plug the iPod into the computer and uncheck the ones I no longer want, and then hit "sync" again. iTunes thinks that there is a podcast on my ...
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iOS 12.1.4 - Photos stuck on uploading after iTunes restore

I restored my iPhone XS using the iTunes Backup I had saved on my Mac. Everything went back in place and also the pictures showed as being all there but, at the bottom of the Photos Library there was ...
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What’s the point of iTunes backup restoring?

I have just substituted my iPhone XS due to a camera fault and restored it from iTunes backup. My phone is 256gb in storage and therefore I use to have all my Photos library (about 12.000 elements) ...
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19 views

Apple iTunes & Family sharing: hide names of other members?

In my iCloud Apple ID I have family sharing enabled. I use it to share access to iTunes music with other AppleID holders (friends and family -- Apple offers 5 accounts to share with). My problem is ...
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1answer
32 views

Can I be signed into iTunes with a different account than iCloud on same iPhone at same time?

Can my iTunes & App Store account be separate from my iCloud, Messages,and FaceTime accounts? Can I be signed into iTunes with separate account from iCloud, iMessage, etc, at the same time on ...
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57 views

iTunes connect: I can't add new bank account or changing existing?

Ok I recently closed my bank account and opened a new one that has the same routing number but different account number. Apple tried to make a payment to my account but it was declined because it's ...
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1answer
23 views

iTunes splitting albums containing songs from multiple different artists [duplicate]

As seen here, my iTunes is splitting my albums up. More specifically, albums that contain songs that have different artists names in the tags. Those "Avengers - Age of Ultron" albums are supposed to ...
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1answer
26 views

Does the biometry backup with iTunes?

I have an iPhone X with my FaceID registered. I back it up using iTunes. If I restore this backup to another iPhone with FaceID support, will my registered FaceID be restored? Or do I have to ...
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20 views

Unable to add artwork to .mp3 files in iTunes

iTunes is not allowing me to save artwork on .mp3 files. I have the option to add; however, after clicking OK, it's not saving the image.
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Videos from Camera show in Photos, not on connected device via iTunes

I just shot a separate video of two animals. The videos show up on the iPhone when I go to the Photos app. However after connecting the iPhone to a Windows PC, giving that computer permission on the ...
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14 views

Transfer music from iTunes to iPhone

I want to transfer a single song from my Mac to my iPhone. I usually did this just by dragging the file from Finder onto the iPhone symbol within iTunes, but since I buyed a new MacBook this does not ...