Questions tagged [apple-business]

This is not for MDM questions specifically but it is for the services Apple provides to businesses including DEP, MDM, managed Apple ID, VPP and the web site https://business.apple.com/

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How to remove personal information from iMac Pro with MDM (after attempting remote erase)

When I was working for a university they bought me a 2017 iMac Pro to use for work from home, which came with some sort of MDM profile linked to the university. When I left several years later, my ...
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36 views

Manage Corporate and BYOD iOS devices with Intune

We have several corporate iPhones which are intended to be managed through ADE (Apple Business Manager). The company's M365 domain has been registered w/ABM so all accounts are 'managed apple IDs'. ...
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This Apple ID cannot be used to make purchases

I just wiped my iPad using Apple Configurator 2, and linked it to my MDM which is ManageEngine. I am enrolled in ABM and have purchases enough licences of the app I want to install. I can see the apps ...
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2 votes
3 answers
601 views

How to Sign In to Your Work or School Account Using a Managed Apple ID with MDM?

I am trying to sign in using my managed work Apple ID on an iPhone through the settings under VPN & Device Management. When I input my email address, I get "Sign-In Failed", "Your ...
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1 vote
1 answer
87 views

Can I generate redemption code in Apple Business Manager for my own app?

For example I've created the app, set distribution method to 'Apple Business Manager' and my app has passed the review. Can I generate redemption code for my own app and share it with somebody?
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1 answer
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No download button for redemption codes for custom app in Apple Business Manager

I've managed to release my app through apple business manager but when generating redemption codes there is no download button showing so I'm unable to get my redemption codes. Is there a certain time ...
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0 votes
2 answers
113 views

How to distribute custom app using Apple Business manager?

We trying to distribute the custom app using the apple business manager, we purchased the app in the business manager. And we are trying to add the device to the business manager account. We didn't ...
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3 votes
1 answer
252 views

Apple Business Manager and Apple Developer Program

My team developed custom application for a company, and now we are trying to deploy the application to the employee owned devices. We decided to use the Apple Business Manager and some MDM solution ...
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2 votes
1 answer
280 views

Apple Business Manager Error not covered on support page - Account Update Not Allowed

We have begun the processing of syncing Apple Business Manager with our Microsoft Intune instance (all Azure Active Directory accounts) via SCIM. In the logs, for 2 of our accounts, I am given the ...
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1 vote
1 answer
593 views

Custom app distribution through Apple Business Manager

How can we distribute custom apps worldwide using redemption codes through Apple Business Manager?
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  • 11
1 vote
1 answer
163 views

Apple ID not supported - Use a Managed Apple ID Error

When enrolling in MDM you may get this error if you had previously used the same email address as a non managed id. e.g. example.com was transferred to Apple Business managed ids, now your old my@...
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