Questions tagged [app-store-connect]

App Store Connect (formerly iTunes Connect) is a suite of web-based tools created for developers to submit and manage their apps for sale via the App Store.

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7 views

Do you have to fill in all contacts in order to add in-app purchases?

I'm following this guide on setting up in-app purchases for my React Native app. I set up the “Agreements, Tax, and Banking” info, but didn't add any contacts in the Agreements -> Paid Apps -> ...
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37 views

What are the private and public keys associated with an Apple Distribution Certificate?

I'm following this guide on how to generate a new Apple Distribution Certificate, and on the ‘Download your certificate’ page it says Download your certificate to your Mac, then double click the .cer ...
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83 views

Xcode does not detect new Apple Distribution Certificate in my keychain

I generated a new Apple Distribution Certificate for my React Native project because I got an email saying my old one was going to expire. It appears to be in my keychain: but when I try to upload my ...
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86 views

Remove bundleId from Personal Team on AppStore Connect

I have a strange problem with Apple Developer account and I don’t know how to solve it. Today I purchased the licence for $99/year for the first time ever )) I was working on 2 apps and defined the ...
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17 views

TestFlight: Why isn't individual tester getting notifications when new TestFlight builds are pushed to store?

I have an app on TestFlight, and I added an individual tester to version 0.1.3. I then pushed versions 0.1.4 and 0.1.5, and although this tester automatically appears under "Individual testers&...
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28 views

How to collaborate developing an app without using an App Store Connect Team?

My friend and I have personal iCloud accounts that we use to develop apps in our free time. When he clones to his computer and runs, he gets errors with the team, bundle identifier, and push ...
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21 views

App submission - Third party content rights

I am about to submit my app to app store. I have a question about "third party content right" section. My app contains information from various websites where I am required to give website a ...
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1answer
10 views

AppstoreConnect reports total estimate proceeds in euro

We changed to a new developer account for one of our projects and somehow the payment & finance reports are in USD instead of euro (what was on our old account). How can I see the proceeds in euro ...
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41 views

iTunes Connect payment not recieved on a closed account

My account got closed for some reason 3 month ago, but I still got money left in my account (over 200 euro). I have seen a few expected expected payments dates in my payments and financial reports ...
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29 views

How to download and upload app metadata from/to App Store Connect?

I have a game in App Store which has several leaderboards and achievements in multiple languages. I am now creating a sequel to the game and I would like to create leaderboards and achievements with ...
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1k views

No builds available for individual testers in testFlight

I have uploaded the first build of my react-native app to AppStore connect testFlight. The invitations to App Store Connect Users are sent and they have received the email. But the individual testers ...
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52 views

How can I download my app package directly from app store connect?

I had an ios app created, which has been uploaded but not yet released on the App Store. However, I have not been able to get hold of the original files used to create app from the developer who made ...
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154 views

iOS App Store Connect Sales and Trends show “Desktop” users

We recently noticed, through our App Store Connect Sales and Trends page, that our iOS app has some confusing statistics. Our app shows that we have Desktop devices in our metrics. Although iOS apps ...
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207 views

Apple Developer Pay Out Currency

When selling an app or in app purchases in the Apple App Store and having customers paying in USD, EUR, GBP etc, does Apple do the conversion and then pay you in your native currency i.e. for me £GBP ...
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124 views

AppStoreConnect - Disable “following build has completed processing” email?

Each time one of my build is uploaded to TestFlight, I receive an email soon after telling me that my build has completed processing. I would prefer not too, just for the sake of useless notifications ...
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12 views

Taking payments for in-app products outside of the app using download codes

I have implemented in app payments for special content in my app. I am curious if apple allows us taking payments through outside channels to unlock the same content with say a donwload code, as an ...
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1answer
129 views

Unable to restore a deleted app from App Store Connect

I had deleted an app for our beta bundle ID from App Store Connect a few months ago. Now I am trying to restore it. But I am getting the following error. Can anyone help me in understanding this or ...
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10 views

App Store Connect API - In App Payments?

I'm trying to create a large amount of in app payments and wondering if there is a way to do this with the App Store Connect API. I can't find anything in the official documentation.
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51 views

Is it possible to see list of customers in App Store Connect?

We have an iOS app and we sell in-app purchases. Is it possible to see individual customers or purchase events via app store connect or some other admin tool? This is possible with admin dashboards ...
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46 views

Is it possible to have an app meant both for internal employees and external public in the App Store?

This question is regarding Apple rejecting the latest build of our iOS app and trying to find the best way to appeal the rejection. Here is the background: My company has an iOS app that is used by ...
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23 views

App Store Connect - Backup all Trends data

I would like to backup ALL my Trends data from App Store Connect. Using the normal download button only gives me access the data that is currently being displayed, but not ALL the data like Region ...
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1answer
70 views

Is it possible to change/add the icon of an app without submitting a new binary?

I had created a build with a friend's Mac, which I no longer have access to. Now, the last hurdle I have to overcome before my app is released is to create a unique app icon, but I'm not sure if you ...
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290 views

Demo account for Sign in with Apple for App Store Review?

Does the Apple App Store review process require a demo account for signing in via a "Sign in with Apple" button? For example, if that is the only sign-in method, how would one create a demo ...
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41 views

Do Custom EULAs also need to include everything from Apple's standard EULA?

My app recently got rejected from the App Store because of the following reasons. Require that users agree to terms (EULA) and these terms must make it clear that there is no tolerance for ...
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26 views

Which changes are necessary for XM and XMTrading applications to both be approved and not rejected by Apple Guideline 4.3?

There are two applications: One you can see it directly in app store: https://apps.apple.com/gr/app/xm-trading-point/id1072084799 The second one I'll share it to you via Google Play: https://play....
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53 views

Upload a new build to a “Ready for sale” version?

I have an app in the Appstore that is 3.4 build 0.0.2 (Ready for Sale), but I found a small bug that I need too push out. It seems silly to update the version to 3.5 just for this small bug that we ...
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11 views

Broken App Store Connect listing is preventing any changes, how can I fix it?

My app on App Store Connect has a third picture for the iPad Pro which hasn't uploaded. Until App Store Connect thinks that this file has finished uploading, or it's removed, I can't make any changes....
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40 views

iOS version adoption historical data (from Apple)?

You can get the iOS version adoption rates for today from Apple here. Here's a screencap of the the iPhone numbers as of this post: Is historical data for this available? (preferably from Apple, and ...
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3k views

App Store Connect - Can't see my app rejection issues in TestFlight

I uploaded a build of my app to App Store Connect and submitted it to a group of external testers in TestFlight (without submitting to App Store). The build status goes from "waiting for review&...
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167 views

App store app rejected 5.2.2 your app requests, displays, or distributes third-party account information

hi my app rejected by app store team because of following reason "Your app contains content or features that may violate the rights of one or more third parties. Specifically, your app requests, ...
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1answer
280 views

App Store iOS binary rejected: Your app includes non-iOS device images in the app

Recently our iOS app got rejected by App Store review team stating your app includes non-iOS device images in the app along with following screenshot. Mobile phones are an important category in our ...
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52 views

If my app *links* to pirated content, does my app "contain, display or access third-party content”? [closed]

I know that question is borderline, but my app does not contain third-party content: only links.
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815 views

App Store Review “3. 2.0 Business: Other Business Model Issues” | App already online in the App Store

I am a developer for a University and developed a "Class Record Book" app for teachers to register the presence of students and content of the classes. I sent the app to App Store for review and it ...
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41 views

Apple logos within iOS app got rejected

My app got rejected by the Apple because I used Apple logos: Your app does not comply with the Guidelines for Using Apple's Trademarks and Copyrights. Specifically, your app includes: Apple ...
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37 views

Localise App Store App Name when name is taken

When adding a new app to the App Store, I usually use the English (UK) localisation as I’m in the UK. Searching for the app name I plan to use, I see it’s already taken, but I’m assuming only for the ...
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iPhone 6s won't connect to app store via WiFi

I recently updated to iOS 13.3.1. I hadn't been on the app store in a while (not even for updates), but now I can't get on there via WiFi (attempted on two entirely unrelated WiFi networks). If I turn ...
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30 views

App Store Review Guidelines 3.1.1 - Allow users to convert their virtual currency to USD?

So I know that I can use real money (ex. USD) to buy in app purchases that reward me with virtual currency - let's say "gold." But is the opposite true? As a developer, can I allow my users to sell ...
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71 views

App Store Promo Codes - What happens if used after a new version is released

App Store Promo Codes - What happens if one is used after a new version is released? For example, if I give out promo codes for app version 1.4. And then I release 1.41. Would the version codes for ...
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695 views

Could not access apple developer resource (Certificates, IDs & Profiles)

I joined a paid Apple Developer Enterprise Program last two years with admin access, recently I found I don't have the certificate & provisioning profiles page permissions anymore. The user access ...
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80 views

Can I make the same app for iPad which is already lives on AppStore for iPhone?

I had created an app which is live on AppStore for iPhone only. Now I want to make that app for iPad. So can I make the same app for iPad or do I need to create the separate app on AppStore Connect ...
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478 views

What happens to an in-progress `7-day phased release` on the App Store when a newer version is published?

Curious what would happen when version 1.1 is on day 2 out of 7 of a 7-day phased rollout in the App Store, and you publish a 1.2 upgrade. Would it: A. Immediately release 1.1 to the remaining 80% ...
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1answer
93 views

Organization Name does not match Organization ID when privately distributing an app

I am receiving the error above when trying to save the changes under 'Pricing and Availability' for a particular app on the App Store Connect web application. I have verified that this is the right ...
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66 views

IOS Different Bundle and Different Country Region app but Use Same Name

I want to create two iPhone app with different Bundle Ids, and also one App to be available for Canada only and another app to be available for all countries except Canada. Is that possible and can ...
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67 views

Sandbox Apple ID disabled in the App Store and iTunes

I am attempting to test macOS In-App Purchases via a Sandbox Apple ID. When I go through the purchase flow, I get the error: Your account has been disabled in the App Store and iTunes. For assistance,...
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48 views

Apple ID is never remembered

Whenever I go to App Store Connect or any other Apple website where you can log in with your Apple ID, it always asks for my username and password, even though I always check the "Remember me" ...
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1answer
34 views

Is there a way I can see the payout history in appstore connect?

Is there a way to see the payout history in appstore connect? I have tried looking in financial reports, but I can only get reports per month.
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128 views

Can I submit an app to the App Store that needs a hardware device not available in the market(yet)?

I am working on a project where im developing a circuit (Raspberry Pi) and an iOS app where the app is used to communicate (via Bluetooth Low Energy) to the Raspberry, only to setup some credentials. ...
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212 views

Smart App Banner install attribution in App Store Connect App Analytics

Reference: Smart App Banners Are Smart Banner installs included in "Web Referrers" when looking at App Analytics > Sources > Web Referrers? Definition of Web Referrers: Customers tapped a link ...
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2k views

Does Apple allow developers or testers to install previous versions of an App?

As an iOS App developer, does Apple allow me to download previously submitted versions of my App using a developer or test account? I'm not trying to get users to download previous versions, but ...
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2k views

Why is my approved iOS app, distributed “privately as a custom app for business,” not visible to my organization in Apple Business Manager?

Issue When I search for my company's internal app in Apple Business Manager, there are no matches. I've tried searching by name, SKU, and App ID. Searching by name returns four results, none of which ...

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