Questions tagged [app-store-connect]
App Store Connect (formerly iTunes Connect) is a suite of web-based tools created for developers to submit and manage their apps for sale via the App Store.
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Pending Paid Apps Agreement
TLDR
Did you ever experienced long verification time when submitting paid apps agreement?
I'm waiting one month for comparing my ID card agains name on submitted contract.
Long story
I've submitted ...
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App Store Analytics: 10,000 Downloads in one day with Only 3 Product Page Views?
I recently noticed an anomaly in my app store analytics on Appstore Connect.
Despite previously having no downloads, there was a sudden spike of over 10,000 downloads in a single day.
However, that's ...
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Is it possible to view release notes for previous app versions as an admin or developer in app store connect?
As a developer, I would like to be able to click through previous releases of my app and see what I entered in the "whats new in this update" box, however App Store connect only seems to ...
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Mac Mini 2012 & iMac
I have an iMac Retina 5K. I am frustrated running Apple Music and wish to run iTunes on an older macOS in my old Mini.
Can I connect the old Mini to my iMac and essentially use the iMac screen to run ...
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How to create independent Paid Apple Watch App? [closed]
I have an iOS App in the App Store using iCloud and it is for free
Now I would like to create independent Apple Watch App with similar functionality as an iOS App using the same iCloud container and ...
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Appstoreconnect view Ratings by Date
I have an app on the appstore and am trying to do a simple analytics query to see how my ratings are trending through time...
Does anyone know if this is possible in appstoreconnect (or any other free ...
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stop asking I trust this computer
My OS version 12.5.6, and my windows 10
Can I really trust my computer so I do not get the message each time I plug it ??
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App Store Connect: How to get to the "ready to submit" status?
I would like to publish an app on the app store. To Test some features the app has to have the "ready to submit" status. Right now it has the "prepare for submission" status even ...
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How to open App Store on iPad when it is filtered?
App Store is currently filtered in Iran, next to many international websites.
My friend is now living there. There are Apps that she needs, including certain VPNs that are still working in current ...
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Which one should I choose in the Apple Content Rights section?
I bought SVGs from Flaticon and used them in my app. I have SVGs licenses. In this case, which one should I choose in the Apple Content Rights section when publishing my app?
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Price schedule for freemium app?
While trying to submit an app for review, there is a section called "Price Schedule". I am not sure what to place for my app, it is technically free to download, use, and create an account ...
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Apple needs additional time to evaluate submission and Apple Developer Program account
We are a small Startup and we tried to publish our app a few days ago on the AppStore. In our app, the user selects an image it is processed in the cloud. The process is AI-based and takes a long time,...
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App Store Connect: Can I find the bundle Id of my app anywhere?
I'm logged into App Store Connect and have two apps. If I go into one of them, is there a place where it shows the bundle ID? When I open the app in XCode I can see the bundle ID, but I'm wondering ...
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App store connect (erroneously?) does not prompt me for encryption exempt documents
I have a LOB app that allows users to encrypt files with a specified password. Hashing is used to derive a fixed length-key which is then used by AES to encrypt the content.
(It also uses HTTPS and ...
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Session count DECREASING in AppStoreConnect/TestFlight for my app
I'm seeing session counts DECREASE over time when I check TestFlight for my app. It has been in TestFlight for an extended period (over a year and half) while we've been creating a new and improved ...
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I can't see my app on TestFlight
I'm an admin for my team on App Store Connect, and we have several users testing our app on TestFlight. I'm added as an Internal Tester for the app, but when I open TestFlight I don't see the app (I ...
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TestFlight: If I remove and re-add myself as a tester, will I lose access to App Store Connect?
I'm an admin on my team's account on App Store Connect. I'm added as a tester, but I can't access builds on TestFlight on my phone, so I want to remove and re-add myself so I get the invitation again. ...
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SF Symbols 3.0: Use Restrictions
There is an icon I'd like to use, that has Use Restrictions.
The warning says:
This symbol may not be modified and may only be used to refer to
Apple’s Messages app.
This is fine, as my app will ...
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IAPs on App Store Connect: For in-app-purchase review, what does it mean to upload binary?
I added several in-app purchases to my project on App Store Connect, and it rejected them saying Please upload a new binary. I don't know what upload a new binary means. I've uploaded builds to ...
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What is meant by "Institutional Purchase" in App Store Connect?
I've recently discovered unusual spikes in the downloads of my app. I could trace them back to the source type "Institutional Purchase". What does this mean?
The other source types are more ...
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My testflight install says I have no app installed, but the app store connect portal thinks the test app is installed
I am a developer on our Apple Developer account.
I added myself to testflight as an internal tester and redeemed my code.
I then switched Apple ID on my device and installed a different app for a ...
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How to change first name that shows at appstoreconnect.apple.com
When I log into https://appstoreconnect.apple.com, the name that shows up in the top right corner, Mary Doe, is wrong. However, when I click a link to go to a different page within that subdomain like ...
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What are the private and public keys associated with an Apple Distribution Certificate?
I'm following this guide on how to generate a new Apple Distribution Certificate, and on the ‘Download your certificate’ page it says
Download your certificate to your Mac, then double click the .cer ...
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Xcode does not detect new Apple Distribution Certificate in my keychain
I generated a new Apple Distribution Certificate for my React Native project because I got an email saying my old one was going to expire. It appears to be in my keychain:
but when I try to upload my ...
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Remove bundleId from Personal Team on AppStore Connect
I have a strange problem with Apple Developer account and I don’t know how to solve it.
Today I purchased the licence for $99/year for the first time ever ))
I was working on 2 apps and defined the ...
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TestFlight: Why isn't individual tester getting notifications when new TestFlight builds are pushed to store?
I have an app on TestFlight, and I added an individual tester to version 0.1.3. I then pushed versions 0.1.4 and 0.1.5, and although this tester automatically appears under "Individual testers&...
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How to collaborate developing an app without using an App Store Connect Team?
My friend and I have personal iCloud accounts that we use to develop apps in our free time.
When he clones to his computer and runs, he gets errors with the team, bundle identifier, and push ...
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AppstoreConnect reports total estimate proceeds in euro
We changed to a new developer account for one of our projects and somehow the payment & finance reports are in USD instead of euro (what was on our old account).
How can I see the proceeds in euro ...
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No builds available for individual testers in testFlight
I have uploaded the first build of my react-native app to AppStore connect testFlight.
The invitations to App Store Connect Users are sent and they have received the email. But the individual testers ...
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How can I download my app package directly from app store connect?
I had an ios app created, which has been uploaded but not yet released on the App Store.
However, I have not been able to get hold of the original files used to create app from the developer who made ...
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iOS App Store Connect Sales and Trends show "Desktop" users
We recently noticed, through our App Store Connect Sales and Trends page, that our iOS app has some confusing statistics. Our app shows that we have Desktop devices in our metrics.
Although iOS apps ...
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Apple Developer Pay Out Currency
When selling an app or in app purchases in the Apple App Store and having customers paying in USD, EUR, GBP etc, does Apple do the conversion and then pay you in your native currency i.e. for me £GBP ...
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AppStoreConnect - Disable "following build has completed processing" email?
Each time one of my build is uploaded to TestFlight, I receive an email soon after telling me that my build has completed processing. I would prefer not too, just for the sake of useless notifications ...
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Taking payments for in-app products outside of the app using download codes
I have implemented in app payments for special content in my app.
I am curious if apple allows us taking payments through outside channels to unlock the same content with say a donwload code, as an ...
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Unable to restore a deleted app from App Store Connect
I had deleted an app for our beta bundle ID from App Store Connect a few months ago. Now I am trying to restore it. But I am getting the following error.
Can anyone help me in understanding this or ...
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Is it possible to see list of customers in App Store Connect?
We have an iOS app and we sell in-app purchases. Is it possible to see individual customers or purchase events via app store connect or some other admin tool?
This is possible with admin dashboards ...
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Is it possible to have an app meant both for internal employees and external public in the App Store?
This question is regarding Apple rejecting the latest build of our iOS app and trying to find the best way to appeal the rejection. Here is the background:
My company has an iOS app that is used by ...
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Is it possible to change/add the icon of an app without submitting a new binary?
I had created a build with a friend's Mac, which I no longer have access to. Now, the last hurdle I have to overcome before my app is released is to create a unique app icon, but I'm not sure if you ...
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Demo account for Sign in with Apple for App Store Review?
Does the Apple App Store review process require a demo account for signing in via a "Sign in with Apple" button? For example, if that is the only sign-in method, how would one create a demo ...
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Which changes are necessary for XM and XMTrading applications to both be approved and not rejected by Apple Guideline 4.3?
There are two applications:
One you can see it directly in app store: https://apps.apple.com/gr/app/xm-trading-point/id1072084799
The second one I'll share it to you via Google Play: https://play....
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Upload a new build to a "Ready for sale" version?
I have an app in the Appstore that is 3.4 build 0.0.2 (Ready for Sale), but I found a small bug that I need too push out. It seems silly to update the version to 3.5 just for this small bug that we ...
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Broken App Store Connect listing is preventing any changes, how can I fix it?
My app on App Store Connect has a third picture for the iPad Pro which hasn't uploaded.
Until App Store Connect thinks that this file has finished uploading, or it's removed, I can't make any changes....
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App Store Connect - Can't see my app rejection issues in TestFlight
I uploaded a build of my app to App Store Connect and submitted it to a group of external testers in TestFlight (without submitting to App Store).
The build status goes from "waiting for review&...
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App store app rejected 5.2.2 your app requests, displays, or distributes third-party account information
hi my app rejected by app store team because of following reason
"Your app contains content or features that may violate the rights of one or more third parties. Specifically, your app requests, ...
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App Store iOS binary rejected: Your app includes non-iOS device images in the app
Recently our iOS app got rejected by App Store review team stating your app includes non-iOS device images in the app along with following screenshot.
Mobile phones are an important category in our ...
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If my app *links* to pirated content, does my app "contain, display or access third-party content”? [closed]
I know that question is borderline, but my app does not contain third-party content: only links.
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App Store Review "3. 2.0 Business: Other Business Model Issues" | App already online in the App Store
I am a developer for a University and developed a "Class Record Book" app for teachers to register the presence of students and content of the classes.
I sent the app to App Store for review and it ...
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Apple logos within iOS app got rejected
My app got rejected by the Apple because I used Apple logos:
Your app does not comply with the Guidelines for Using Apple's Trademarks and Copyrights. Specifically, your app includes:
Apple ...
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Localise App Store App Name when name is taken
When adding a new app to the App Store, I usually use the English (UK) localisation as I’m in the UK. Searching for the app name I plan to use, I see it’s already taken, but I’m assuming only for the ...
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iPhone 6s won't connect to app store via WiFi
I recently updated to iOS 13.3.1. I hadn't been on the app store in a while (not even for updates), but now I can't get on there via WiFi (attempted on two entirely unrelated WiFi networks). If I turn ...
