Skip to main content

All Questions

Filter by
Sorted by
Tagged with
2 votes
2 answers
3k views

Sign-in Failed Your Apple ID does not support the expected services on this device

I followed all the steps mentioned in Link and also watched the Apple developer video to understand the required JSON structure. Problem: However, I am still encountering the error "Sign-in ...
SamTn's user avatar
  • 31
0 votes
0 answers
80 views

Expose com.apple.barcodescanner on home screen or a shortcut?

I am trying to solve the following ask: Shared iphones within a healthcare setting, ipads are not an option. They need these phones to scan QR codes and open a website that allows the nurses to fill ...
beeryurt's user avatar
2 votes
1 answer
264 views

How to distribute apps for own organization to their personal device?

We are trying to publish an app for our own organization. Initially we submitted to app store review. It got rejected, because app designed for specific organizations. So we look the other options, ...
Ranjithkumar's user avatar
2 votes
0 answers
100 views

ios 15 showing incorrect storage

I just had a look at the storage consumption in my phone and it seems to be incorrect. It shows that the phone has consumed only ~4 GB from my 32GB. I think that's wrong because up until I updated the ...
Vipin Menon's user avatar
1 vote
0 answers
169 views

On ios how do i save the full url to home screen?

Safari iOS doesnt save the relative URL (start_url) due to / setting in the manifest json. Is there a way to fix this so that i get the full url (not header url) that i currently have open in Safari ...
Ralph's user avatar
  • 11
0 votes
1 answer
192 views

How does iOS device management work?

Under Settings -> Device Management I notice there are at least 3 different categories of items: Mobile Device Management Configuration Profile Enterprise App But documentation online seems sparse ...
scip's user avatar
  • 111
0 votes
1 answer
182 views

Custom notification size on iPhone

I would like to receive customized notifications from any specific app on my iPhone so that I can never ignore it because they are super important. One solution I thought of is to show notification ...
Siraj Farhan's user avatar
1 vote
0 answers
37 views

View Exchange ActiveSync profile on iOS 13

Is it possible to view the enabled Exchange ActiveSync profile on iOS 13? I know you see it when it is first enabled, but can it be viewed later as well?
user12107388's user avatar
2 votes
1 answer
97 views

Can my admin manage my iPad without me knowing?

Can my admin manage my iPad (download programs, change settings, etc.) without me knowing? (Configuring it so that I cannot tell that it's managed.) My iPad is running iOS 12, and there are no ...
user avatar
1 vote
0 answers
153 views

Guided Access Mode preventing iOS updates from MDM console?

Our organization uses an enterprise MDM product that features remote updating. All conditions specified by the MDM vendor are being met for this to work, but it doesn't. I discovered that as soon as a ...
WakeDemons3's user avatar
1 vote
2 answers
86 views

Using MDM alternative after apples MDM block

How can I create an app that can track location, regulate screen time by blocking access without using MD? What are some alternate ways of doing this after Apple has blocked the use of MDM feature.
Kapi Echarry's user avatar
0 votes
0 answers
772 views

Same IKEv2 .mobileconfig profile works on macOS, but fails on iOS

I have an IKEv2 VPN server, and run my own CA. Clients authenticate using certificates. I have prepared a .mobileconfig profile (using Apple Configurator) that sets up the IKEv2 configuration, and ...
Aram Hăvărneanu's user avatar
0 votes
1 answer
629 views

Is paid Apple Developer Program subscription required to distribute test IPA file?

I am building an Ionic app, and I want to distribute it to a few people in my organization. Ionic Cordova iOS build command runs successfully. Now i need to generate the IPA file to install the app ...
Sahil's user avatar
  • 43
4 votes
2 answers
179 views

How can I tell that a certificate is a root certificate?

Are these certificates root certificates or not and how can I disable them if they are?
user7106817's user avatar
1 vote
1 answer
10k views

Setting up multiple O365 organisation accounts on iOS

I was about to setup the mail account my customer provided me. Being a O365 Outlook account, I was approaching this with selecting Exchange as account type and signed in. This would have worked well, ...
pallox's user avatar
  • 424
1 vote
1 answer
2k views

How to remove configuration profiles (.mobileconfig files) using MDM?

I am trying to remove a configuration profile that I previously installed on a device, using MDM. I am able to get the list of the installed profiles using the ProfileList command. I have no issues ...
bbkrz's user avatar
  • 111
3 votes
1 answer
7k views

Prevent mobile data being turned off

Does anyone know how to prevent mobile data being turned off on an iPhone 6 and iPhone 7. I want to ensure my daughters data is not able to be turned off at any time. their other parent turns off the ...
user309945's user avatar
2 votes
0 answers
552 views

How to update iOS by using Profile Manager as mobile device management (MDM) service?

I cannot find a way to remotely update iOS version for iPads by using Profile Manager as mobile device management (MDM) service. All devices are enrolled in Apple's DEP program. I can choose Install ...
JPX's user avatar
  • 141
2 votes
2 answers
142 views

Can I remove the stock camera app from iOS 9 or later?

I would like to be able to remove the stock camera app from an iOS device without disabling the camera itself (because I would like to replace the camera app with a non-stock app). I know MDM ...
Edward Dixon's user avatar
0 votes
1 answer
1k views

iOS - Restricting device to work with a single app only

I wish to lock my iOS devices into running a single app only. I have surveyed Guided Access Mode, but it doesn't persist between restarts, and have to be re-configured (by pressing the Home button ...
Nimesh Neema's user avatar
  • 52.9k
1 vote
1 answer
771 views

What happens when MDM vendor certificate expires?

There is no way to renew the MDM vendor certificate,you just have to create a new one. After I create a new one, the devices have to be re-enrolled. Is there a way I can avoid re-enrollment of devices?...
Bin0li's user avatar
  • 33
4 votes
1 answer
98 views

Family Sharing iPhone - Unique Question about purchases

I want to know if someone in my family share group still has an app downloaded on their phone. Is there a way to tell if they have deleted the app from their device? I know all about hiding apps and ...
JBG's user avatar
  • 43
2 votes
1 answer
679 views

Configure 3rd-party apps using MDM or Apple Configurator on iOS?

I am using MDM to configure e-mail accounts on iOS devices using Mail/Exchange ActiveSync payload. Is there a way to configure 3rd-party iOS apps like OneDrive and DropBox using MDM or Apple ...
Bin0li's user avatar
  • 33
0 votes
1 answer
43 views

iPhone photos size problem,

I am using iPhone 7.And total space is 32GB,and i duplicates 5000 photos into 50000.And when i went and see the iPhone storage, it's showing total capacity 32GB,free space 0 and photos part occupied ...
venkat's user avatar
  • 101
3 votes
1 answer
721 views

Nested VPNs on iPhone iOS 11

I am developing a custom VPN client plugin for iPhone, working on iOS 11 devices. I am hoping to set up nested VPNs so that the traffic is double encrypted. I am working with Per-App VPN, as well as ...
Jordan Johnson's user avatar
3 votes
4 answers
2k views

Control iPhone Remotely

Can you control an iPhone remotely using Mobile Device Management protocol? or any other protocol/service? Of course, the user's consent will be obtained before performing any actions. I am mainly ...
Mohamad Ali Mhaidly's user avatar
2 votes
0 answers
72 views

Apple MDM settings won't go through because WiFi is always offline

I can manage settings, apps and updates from Apple's MDM but changes won't get applied because WiFi is always off if I don't manually start using the iPads. iPads are in charging cart whole night and ...
JPX's user avatar
  • 141
1 vote
1 answer
957 views

iPad Air 2 on iOS 11 after enrolling with Apple MDM profile manager through Apple Configurator 2 is stuck on Remote management screen

I install OS X Server for MDM profile manager on iMac with High Sierra. Then used Apple Configurator 2.5 to enroll 16 iPad Air 2 on iOS11 to the MDM and added wifi Profile. All iPads are showing ...
VinnieTMac's user avatar
3 votes
1 answer
1k views

Does Exchange enable MDM automatically on iOS?

My employer recommended that I sign into our corporate email (Google hosted) via Exchange in the Mail app. I found out later that by doing so, I automatically enabled MDM or allowed them to set ...
pk jose's user avatar
  • 31
4 votes
1 answer
6k views

Adding iOS 11 devices to DEP using Apple Configurator

Until now, only iOS devices purchased direct from an Apple sales channel could be added to the Device Enrollment Program (DEP). But at WWDC June 2017, Apple announced that any device running iOS 11 or ...
Mark Whitaker's user avatar
1 vote
1 answer
410 views

Managing stolen iPad via Profile Manager

We have deployed 50 iPads in field managed via Profile Manager. Recently one of the iPads got stolen. Unfortunately Find my iPad was turned off on it. We tried to wipe the iPad using Profile Manager ...
DickDale's user avatar
4 votes
4 answers
26k views

iOS MDM Monitoring Internet Search History

My school have asked the students to bring their iPads and use them for school purposes. The IT technicians have installed an MDM on our iPads and I receive this message... Does this mean that the ...
SidS's user avatar
  • 261
4 votes
2 answers
1k views

iOS Supervised Mode vs Privacy

I am wondering how enabling supervised mode on an iOS device affects the user's privacy, especially with respect gaining access to data on the device without the user's consent. As I understand, ...
user510159's user avatar
1 vote
2 answers
1k views

Does putting an iOS device into single app mode prevent iOS upgrades?

If I set an iOS device into single app mode via MDM, will the iOS update dialog still pop up? Is there a chance that the update can be launched while in single app mode?
erjiang's user avatar
  • 121
0 votes
1 answer
592 views

Can users/enterprises download and resign IPA within Apple ToS?

I have an app in the Apple App Store, and am curious whether Apple ToS permits end-users and enterprises to download my (or any) app and redistribute them using enterprise certificates (e.g. MDM) or ...
CracyD's user avatar
  • 103
0 votes
1 answer
670 views

Apple Configurator's Whitelist Option (only allow specific apps) preventing making calls

We use Apple Configurator to generate profiles and import them to MDM. Suddenly after updating to iOS 10 (and using only allow the apps in the section - whitelistedAppBundleIDs - we can't make ...
SabineHof's user avatar
0 votes
1 answer
1k views

Is it possible to fully separate corporate from private contact data on a BYOD?

I did some research on the various ways how corporate data can be protected on a user owned device (BYOD) running iOS. My understanding is that, through mobile device management (MDM), I could create ...
vic's user avatar
  • 121
0 votes
1 answer
220 views

Issue with Hard Reset the iPAD (9.3.2) that is in Single App mode

I have an iPad application that runs in Single App Mode. Now if I Hard Reset(Home + Lock button) the iPad there are two different behaviours that I came accross while testing the Single App Mode in ...
Nipun Arora's user avatar
3 votes
2 answers
10k views

How do I put my device in supervised mode from Windows/Linux?

I'd like to configure an always-on VPN on my iPhone and as always Apple's absurdity gets in the way. Specifically, they require to put the device in supervised mode, which requires Apple Configurator ...
André Borie's user avatar
1 vote
1 answer
255 views

Jailbreak Detection in Apple Profile Manager

Am I able to detect if a phone has been jailbroken if it is managed/supervised by Apple Profile Manager?
thebarless's user avatar
0 votes
2 answers
724 views

MDM iPad - Mass update without downloading update X times

This is a difficult one. I'm going to update around 30 iPads (iOS 8 to 9.2.1) on location with a bad internet connection. Because of the speed and wifi signal I want to download the iOS update only ...
rwzdoorn's user avatar
  • 1,271
1 vote
1 answer
19k views

Device management not showing up on iOS 9.2.1 [duplicate]

I truly don't know where to find this when I look it up under the search for settings it brings me to the general settings then leaves me there. I've tried to restart my iPhone but nothing seems to ...
Kodie's user avatar
  • 11
1 vote
1 answer
894 views

iPad profile from Cisco Meraki invalid

I just setup a bunch of iPads to get a profile from our Cisco Meraki MDM server and I am getting an error as follows in the Event log: name: Profile name, error: The profile "Profile Name" is invalid,...
tyelford's user avatar
  • 726
2 votes
1 answer
8k views

iPad DEP asking for credentials - Cisco Meraki MDM

I have been using Cisco Meraki for my MDM and it has been working great. I just bought a bunch of new iPads and am setting up DEP for the first time. I have done all the steps required: Added the ...
tyelford's user avatar
  • 726
3 votes
4 answers
2k views

Using Apple Remote Desktop for managing iOS devices?

Im currently evaluating using Apple Remote Desktop for multi laptop and desktop management. Can it also be used for iOS device management ? We've got a range of devices - iPhone, iPads which are ...
sam's user avatar
  • 3,935
4 votes
3 answers
36k views

How to remove MDM from iPad iOS 9.1

I bought an iPad, the user had removed the iCloud in front of me. But he did not remove the MDM profile from the iPad. She did the full reset on the iPad, however the MDM profile is still there how ...
user206168's user avatar
2 votes
1 answer
87 views

How to update 100 iPad's?

Last year, I had to update 100 iPad to iOS 8. I did them one at a time and it took forever. We use AirWatch as our MDM. Is there a better way to update them all?
GettingStarted's user avatar
3 votes
2 answers
2k views

Using Configurator 2, Prepare Device Without Changing iOS Version

I essentially have an updated version of this question: How do I prepare a new device in Configurator without updating the device iOS? I have an iOS 9.0.2 device. I want to Prepare and Supervise it ...
Nate's user avatar
  • 145
1 vote
2 answers
120 views

iPad 2 company installed monitoring malware

A company I used to work for installed tracking malware on my iPad 2. It monitors my emails, Facebook, changes my passwords, etc. I did a complete reset at an Apple Store, it is still there. The Apple ...
Joe Barnes's user avatar
3 votes
1 answer
1k views

Is it possible to track installed apps usage on iOS devices using MDM profiles?

I need to track not enterprise distributed apps, but all other apps installed on the device. I need the information on when each app was launched, and for how long it was opened. As I see so far, it ...
kavalerov's user avatar
  • 133