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Questions tagged [ios-appstore]

The iOS App Store is a digital application distribution platform for iOS devices, developed and maintained by Apple.

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Is there any way to whitelist my apps from reinstalling when logging on a new device?

I've been using my Apple ID for years and downloaded a lot of apps. When I logged in on a new device, my apps would automatically download. It's even weird that only a few recently purchased apps were ...
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-1 votes
1 answer
34 views

Can I uniquely identify an *installation* without violating Apple ToS?

If Apple discourages uniquely identifying an iOS device I would wonder how would push notifications work? Won't you need that ID to uniquely send to the device? Though I am not really after uniquely ...
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1 vote
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Why did my mother's App Store change to Spanish when she changed her phone's language to German?

My mother and I both currently live in Mexico, where Spanish is the official language. We've always had our phones, tablets and computers set to English, and the App Store has always reflected our ...
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iOS Subscription refund - is it pro-rated?

if I buy a 1 month subscription ($10) for a service and request a refund after 15 days (for a valid reason), will I receive a refund for the full amount ($10) or a partial pro-rated amount ($5)?
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1 answer
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Can I download apps to this iPod Touch 2nd Generation?

I use an iPod Touch 2nd Generation running iOS 6.1.6 to listen to music absent from streaming platforms. But when I go to the App Store and try to download apps, I get the message: "Your Apple ID ...
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I can't see my app on TestFlight

I'm an admin for my team on App Store Connect, and we have several users testing our app on TestFlight. I'm added as an Internal Tester for the app, but when I open TestFlight I don't see the app (I ...
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  • 399
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TestFlight: If I remove and re-add myself as a tester, will I lose access to App Store Connect?

I'm an admin on my team's account on App Store Connect. I'm added as a tester, but I can't access builds on TestFlight on my phone, so I want to remove and re-add myself so I get the invitation again. ...
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  • 399
1 vote
1 answer
33 views

How to deliver older app version to customers?

My company distributes an app on the regular AppStore. Some customers host the backend on-premises and are not updating the backend as often as we update the app. We've told our customers that if they ...
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How to and Where to upload Promo videos of app in App Store

I am trying to upload videos that should be listed in the app store. I go through many forums. But didn't get a clarified answer. Can anyone let me know how to upload a video in the app store?
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4 votes
1 answer
286 views

How can I totally remove an app from my account?

I had downloaded a free app and now I don’t need it. I want to remove it from purchase list. I don’t want to hide it, I want to totally remove it from the purchase and from the hidden purchases as ...
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How do I change the account of the App Store on iPad to another account?

I used an account in Taiwan before the Covid-19 situation two years ago I used a Debit Card with about TW$3000 (about US$100) in it But during these two years I have used up the TW$3000. (I am in the ...
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Cannot connect to App Store with VPN

I'm using Outline VPN hosted on my own VPS on Hetzner. When VPN is turned on App Store gives the "cannot connect to App Store" message in the App Store app. Every website I've tested worked ...
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1 vote
0 answers
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iPad: apps deletion problem

So, recently I started using an iPad running iOS 10.3.4. Whenever I delete apps, they sometimes do not really get deleted, because I can still see an icon with thin lines (picture attached below) with ...
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2 votes
1 answer
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Do we need to continue having paid Apple's developer account for keeping the app on App store?

I got an iOS app made for my experiments from a free lancer. He asked me to subscribe to Apple Developer Program and then using the account he uploaded the app on the app store. I paid $98.99 for the ...
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2 answers
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How do I copy an app on an iPad?

I’m not asking about how to transfer an app, I’m wondering if I can copy an installed app on the iPad to create another, fresh version of the app on the same iPad.
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67 views

Share purchases without sharing payment method with Family

I just found out that all of the purchases made in my family account (Me, my girlfriend, my dad, and her dad) all get charged to my payment method after a week or two of random charges on my PayPal ...
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2 votes
2 answers
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Finding the App Store page for an installed app

I have this app that hasn't been updated for a while and when I search for it in the App Store, all that comes up are similar apps or at best the same app, but the version specifically for iPad. It's ...
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  • 462
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1 answer
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allow app store access but no purchases

My understanding is that iOS parental controls let you (a) disallow in-app purchases, and/or (b) hide the app store altogether. I am hoping for an option where the child can browse the app store and ...
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How to create a new 3.0.1 shell on App Store Connect when 2.0 already exists?

I'm pushing my React Native app to App Store Connect. I already pushed version 3.0, and it was approved, so the next time I uploaded a binary to App Store Connect it asked that I make it at least 3.0....
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  • 399
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React Native in-app-purchases: How do you instruct Apple team how to sign in?

I have in-app purchases in my React Native app. When I've done this with previous apps, I've tested the IAPs with sandbox accounts, where the user has to sign in using the sandbox account email I've ...
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Apple ID has not yet been used with App Store

When I try to download a program in App Store, I get the error "Apple ID has not yet been used with App Store". I then log in and the page just loads for a while and then the same error ...
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0 votes
1 answer
119 views

IAPs on App Store Connect: For in-app-purchase review, what does it mean to upload binary?

I added several in-app purchases to my project on App Store Connect, and it rejected them saying Please upload a new binary. I don't know what upload a new binary means. I've uploaded builds to ...
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  • 115
1 vote
1 answer
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What app is orange and has an “m” on it?

I need help looking for this app any help is appreciated. I am looking for this app so I can download and use.
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-2 votes
1 answer
127 views

App Store charge for "Premier (Automatic Renewal)"

Today I received an emailed Apple / App Store receipt for a $29.95 charge. Your receipt from Apple. Premier (Automatic Renewal) $29.95 Premier (Automatic Renewal) (Monthly) I don't recognize this &...
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4 answers
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Why don’t free apps have a thank or tip feature?

Why don’t free apps on the app store have a “Thank You” button where people can say thank you or send you a tip so freeware developers don’t starve to death? Youtube has this feature on some but not ...
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1 vote
0 answers
28 views

Permanently installing iOS apps on Apple Silicon macs with System Integrity Protection disabled?

While it's normally possible to install iOS apps from the App Store and run them on an Apple Silicon mac, Apple has made it so that systems with System Integrity Protection disabled aren't allowed to ...
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1 answer
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Installing iOS/ iPad applications in macOS m1

I'm not sure what the rule is around installing apps for other Apple platforms (like iPhone / iPad) on macOS. Specifically, I would like to install the Lumi app shown here: https://apps.apple.com/app/...
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1 vote
1 answer
18 views

App Privacy in App Store

How reliable is the information on the application's page in the App Privacy section about not collecting data? Can it be checked?
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1 vote
0 answers
13 views

iOS AppStore: What order are app updates presented in? [duplicate]

When an app has a new update available in iOS 14.5 it's added to the available updates list in the AppStore app, and I've always assumed that the newer the update the higher up the list the app will ...
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Can I have ads in my app if the screenshots don't show them?

I'm releasing an app but would like the screenshots to be uncluttered with my app's ads. Will the submission get rejected if my screenshots don't show the ads that my app has? And, if so, is there a ...
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1 vote
1 answer
131 views

Is an IOS app that includes a binary file allowed on the AppStore?

I would like to publish an IOS mobile app on the AppStore that includes a binary file as part of the bundle. The app's purpose would be to manage an iot device and that binary file would contain an OS ...
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2 votes
1 answer
2k views

What is meant by "Institutional Purchase" in App Store Connect?

I've recently discovered unusual spikes in the downloads of my app. I could trace them back to the source type "Institutional Purchase". What does this mean? The other source types are more ...
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  • 191
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1 answer
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Do I have to learn and use Apple's language if I want to make "App Store" apps for iDevices and Macs?

Let's say I have made something in HTML, CSS and JavaScript, and I currently have it running in NW.js, the Chromium-based "webview" which runs on Windows, macOS and Linux. Now I want to ...
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2 votes
1 answer
123 views

Xcode unexpectedly quits after archieve

I am using flutter and I am not very good at Xcode. I upload to the app store my project. When I try update the application I got this problem. Xcode unexpectedly quits and open another window that ...
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2 votes
1 answer
66 views

I uninstalled and reinstalled Uber, how does it still know who I am?

I had uninstalled the Uber app on my iPhone. I do not have Uber Eats or another app install which appears to be related to Uber. Also, I do NOT use iCloud. Today I reinstalled Uber and found I am ...
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1 vote
0 answers
31 views

I actually need a Mac computer to make an iPhone "app"? [duplicate]

I just jumped through all Apple's hoops to finally make an "Apple ID" account to be able to read how to make and submit an "app" to them for the iPhone or macOS. I've been led ...
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2 votes
1 answer
705 views

Apps are hidden automatically

I updated to iOS 15 and now when I install an app in the app store, it goes automagically to the App Library "hidden" there and to have it in my screen, I have to drag it. How can I revert ...
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1 answer
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Suspicious iOS App

I was looking through purchases members of my family made through Apple's Family Sharing feature, when I stumbled across a suspicious-looking app, "OneClick Cleaner Pro" (image below). This ...
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0 votes
0 answers
51 views

Apple private app distribution and privacy

I developed an app for a specific client and it will be published as private distribution only for this client through the Apple Business Manager and redemption codes. My question is about the privacy ...
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0 votes
1 answer
603 views

Why does apple require a review for beta testing?

fairly new to apple releases and wondering what is the difference between the "Beta testing review" and "submit for approval"? We submitted the app for approval and this was ...
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1 vote
2 answers
1k views

What does "cannot change store front information" mean in my App Store?

How can I fix this problem? I wanted to change my App Store’s country but it ended up like that and now can’t download any apps.
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1 vote
2 answers
713 views

Invoice for purchases made on App Store

Does Apple provide invoice for purchases made on the App Store? I want for one of my past purchases. I am unable to find the invoice email from Apple.
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1 vote
1 answer
234 views

Minimum iOS SDK Version for iOS 15

The minimum iOS SDK requirement for apps submitted to the App Store at present is iOS 14 SDK Is there a minimum supported iOS SDK version in general for devices running iOS 15? For example for ...
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1 vote
1 answer
201 views

Re-Downloading an app after switching Apple ID country: Does the old app data stay (stored files, level progress in games, ...)?

I need to change the country of my Apple ID, and I already found that fortunately any apps that did cost money will be available for free download after I do this (as long as the app exists in my new ...
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  • 111
0 votes
2 answers
503 views

Can’t change AppStore country/region

I recently relocated from India to Japan. I need to install a Japanese banking app, but the iPhone is not letting me change my country/region. I’ve tried changing the country under settings -> ...
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1 vote
1 answer
344 views

Why did my app name not change on my device?

I launched an app a couple of years ago. The app re-branded. Owned by the same company. We renamed the app in the App Store. Logo updated. In App Store Connect, iTunes, etc. I see the new app name. In ...
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  • 328
1 vote
0 answers
26 views

How do I restore data from an offloaded, older version, third party app that I can't re-download? (Iphone 6s, ios 14)

I use a music player app called Nhaccuatui. I updated it recently, from version 5.x to 6.x. After updating 2 icons appeared on the screen. One works fine and is empty, the other I can't open anymore. ...
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0 votes
0 answers
31 views

I can't redownload an older version of an app, which holds my music library locally. How do I get my data back?

I usually listen to my music on an app called Nhaccuatui. I tried to update it recently, from version 5.x to 6.x. After updating 2 icons appeared on the screen. One works fine and is empty, the other ...
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1 vote
1 answer
194 views

"The Apple Store app is not available in your country or region" after Apple Store update on iPad

After Apple Store update I've got "The Apple Store app is not available in your country or region", and my country is missing from the list (it's Ukraine). Just in case I have iPad Air 2020. ...
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  • 121
0 votes
0 answers
6 views

Can i extract photos locked in a photo locking app in an iPhone [duplicate]

I have a photo vault application that is no longer supporting the updated iOS ( but the app is still on my phone ). It was working fine till i do the updating of iOS recently. No any update from the ...
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