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Questions tagged [ios-appstore]

The iOS App Store is a digital application distribution platform for iOS devices, developed and maintained by Apple.

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12 views

Switch country store in App Store? [duplicate]

Recently, I am constantly being asked to change country store in App Store from USA to Poland: But I don't see any button or option to actually switch the store. How can I do this in old iPad 7 mini? ...
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14 views

How can update the UI of an In App purchase?

I have some doubts using In app purchase. AFAIK only the first In app purchase is approved along with the binary. This is my current state, I have my app already in AppStore with one weekly ...
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16 views

How do I read developer responses to my app reviews?

Is there a way to view all of your developer responses in the App Store?
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1answer
25 views

Can promo code users update a 'custom app for business'

I've made a small app for the company I work at and I'm looking to distribute it. It isn't going to very many people, less than 100. I don't want to use it as a B2B app as then I'd need to setup a ...
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1answer
17 views

How to get early feedback prior to the official submission to Apple

In a couple of weeks I plan to submit my App to Apple. I have seen the new guidelines that came out a few days ago and I'm not entirely sure that I am compliant. How can I get early feedback from ...
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2answers
914 views

Why are Payments from Apple to New Zealand and Australian bank accounts wire transfers?

Recent News from Apple: Payment processing changes for NZD and AUD currencies. February 1, 2019 As of February 1, 2019, all payments into bank accounts in New Zealand and Australia will be wire ...
3
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1answer
36 views

iPhone: Game app able to access Photos without permission

I have downloaded a game from the App Store onto my iPhone. My understanding is that apps need to ask for, and be granted or denied, permission to access iCloud, Photo gallery etc. But in this game, ...
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1answer
48 views

How are iOS apps protected from theft by other developers? [closed]

An app can contain proprietary resources like a Core ML model that a developer spent a lot of time developing. According to this answer, the app itself is not encrypted when it is downloaded to a ...
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1answer
34 views

Can't find “setting -> iTunes & app store -> password settings” on iPhone

I want to turn off password for free apps on my iPhone. But when I followed some tutorials found on the Internet, that is, setting -> iTunes & app store, there's no password settings option. Is ...
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2answers
8k views

What can I, as a user, do about offensive reviews in App Store?

While browsing iOS App Store, I happened upon an app review filled with an antisemitic rant (the reviewer was complaining about the impact of micro transactions on the game by calling developers “...
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0answers
21 views

Apple iPad app update frequency

I'm the Intune MDM administrator for my company, and I'm trying to ensure the required apps on our devices are updated in a timely fashion. I've had a look around to see if I can find any details ...
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1answer
38 views

Can't locate App Store in iTunes for macOS

Every time I launch iTunes on my Mac, there is no App Store item in it and I can't access the apps that I have launched on the App Store. .
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1answer
19 views

If an app was downloaded and later deleted would it appear on others devices with the same Apple ID?

An app was previously downloaded on a phone with the same Apple ID as mine but then was later deleted. My question is, since it is already on the cloud, will it still go to other devices with that ...
2
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1answer
52 views

Any chance to survive after “Apple Developer Program membership will be terminated” message?

I've got "your Apple Developer Program account has been flagged for removal" message on the 3rd May 2019. On 15th May 2019, I've got the "your Apple Developer Program membership will be terminated" ...
5
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1answer
114 views

How does the Eurovision app know where I am from?

I’m originally from Germany but I’ve been living in the UK for a few years. Yesterday I downloaded the Eurovision app and to my surprise the app greyed out the Germany option for the vote. I am not ...
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0answers
58 views

iOS App rejected with reason of Your app includes non-iOS platform references and the ability to purchase these devices in the binary

I have developed an online shopping app for leading mobile retailer in India. This app allows customers to purchase all kind of mobiles, tablets and gadgets. But App Store rejected app a couple of ...
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0answers
17 views

App Store App Name Change - how to leave old name for SEO / find-ability

Recently I received an infringement notice regarding one of the words in my app name. I need to figure out how to change the name of an app, so that it won't confuse existing users. Mainly, is there ...
2
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1answer
65 views

iOS App Store screenshots iPhone Xs Max

For screenshots of your app to be submitted on App Store Connect, do they need to include the four dots, clock, Wi-Fi, & battery level indicator on the top and the bar at the bottom? Top 132 px: ...
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0answers
30 views

Limiting iOS app update to stores in specific countries

We have an iOS app that is available worldwide. If we limit it to UK App Store only, and send a new update of the app on the App Store, will existing users in other countries get the update too? Or ...
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1answer
5k views

iOS App Store: Unable to download and update apps due to Terms and Conditions loop, even after agreeing

When I go into the App Store and hit update, or try to download a new game, I get the prompt shown in the image. I hit OK, and it loads the Terms and Conditions just fine and there is a nice blue ...
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0answers
10 views

Unable to scroll through search results in App Store on iOS [duplicate]

I’m using an iPhone 5s running iOS 12.2. I can't scroll in the App Store after entering a search term. The Search results load, but it just won't scroll down the list of results. However, tapping on ...
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1answer
57 views

iOS App Store: Can't scroll to see more results

When searching with a keyword in the App Store app on my iPhone, I unable to scroll to see more results. What could be causing the issue? I am running iOS 12.
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2answers
100 views

Am I limited to using Apple's In-App purchase for charging for in-app consumables?

I'm building a book app where you can read one book for free, but if you pay, you have access to all the books until the end of your subscription (30 days). My query is regarding this item in the App ...
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1answer
107 views

Access app data of a 3rd party iOS app

I want to access data stored in a 3rd party iOS app called FriendLoan. This app crashes every time I try to open it. Also, it's not available on the App Store. I just need to recover the data somehow. ...
2
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1answer
27 views

I have a paid app on appstore, is it possible to offer the users who bought it a different app, and pull this one from appstore?

The thing is that there are two versions of the same app... a lite and a pro version. The lite version is free but offers an in-app purchase which can unlock all the capabilities of the pro version. ...
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1answer
66 views

When trying to update existing free apps or install new ones, I get into a payment “Verification Required” loop

On my iPad (iOS 12.2), I'm trying to update my existing apps. The app store requests that I authenticate with my Apple ID password. It then brings me to my payment information screen, where it asks me ...
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1answer
57 views

Permanently install a non App Store app on an iPad - without expiration

Is it possible to permanently install a non App Store app on an iPad, without worrying about whether provisioning might expire? I'm creating a 1 of a kind art piece with a one-off iOS app that ...
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1answer
47 views

Make sure App Store doesn't update apps over Mobile Data

I know one can turn off Automatic Updates with Mobile Data using Settings. I am wondering if it is possible to ensure that no apps are updated using Mobile Data by accident. For example, I just ...
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1answer
66 views

Accessing ancient iOS app(s) no longer available on the App Store?

There is an iOS app that got removed from the App Store around 2012. It was a freeware game. I would like to study the game's design. First of all, if I were to find a copy of the game IPA file ...
3
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1answer
42 views

What constitutes the “completeness” of an app for eligibility in testflight?

I am trying to get my app into testflight for testing with "external" beta testers. The app is nowhere near complete, it is totally non-functional, and is intended as a starting point for my team to ...
3
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0answers
28 views

App Store developer bank account requirements

Does anyone know if I'm signing up for a developer account (connected to company), does the designated bank account for need to be in same country/currency as the company, or can it be in another ...
1
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1answer
18 views

will I have to provide banking information and tax forms upon enabling IAP in addition to signing the Paid Applications agreement?

Here https://help.apple.com/app-store-connect/#/devb6df5ee51 it says To sell your apps for a price or offer in-app purchases, the Account Holder user must sign your Paid Applications agreement. To ...
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2answers
4k views

What does Apple's new App Store requirement mean

This message came in my App Store Connect: Upcoming Submission Requirements As a reminder, starting March 27, 2019 all new apps and app updates for iPhone or iPad, including universal apps, ...
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1answer
679 views

Use different Country/Region from Family in App Store

My family is from Brazil and I live in Romania. I use family sharing so I can use Apple Music from my family account without paying for an extra individual subscription. This is the main feature I am ...
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1answer
320 views

can i turn off ask to buy for my 13 year old daughter?

Apple tells me it is mandatory for "under 13". Yet I cannot seem to turn it off. Does this mean she is only free from "ask to buy" when she turns 14? To me, "under 13" means 12 or lower.
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0answers
12 views

Can I update my review of an app without an iPhone?

Is it possible to edit a review I have left from the web, without using an iPad or iPhone? I left a poorly rated review for an app that had an issue, but the developer has since fixed the issue. ...
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1answer
34 views

I have never seen this “Sign in…” message before downloading

I Am wondering why I am getting the message [above] all of the sudden. As far as I know I am already signed in. Why is this message being displayed, rather than the one similar to the one in the 2nd ...
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1answer
23 views

Change Bundle ID when “upgrading” to an organization from individual dev account?

I created an app 2 years ago and have the bundle ID with my name in the ID (com.joshXXXX.YYYYY). I did not have a business at the time and I read it was okay to use my name. Fast forward to today I ...
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0answers
46 views

Facebook app keep closing on iPhone 7+ iOS 12.1.4

This thing is driving me insane! When ever I start FB on my phone it immediately closes.. But when I check background apps, there it is.. I have deleted it, installed from cloud, deleted it again, ...
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1answer
36 views

Can I be signed into iTunes with a different account than iCloud on same iPhone at same time?

Can my iTunes & App Store account be separate from my iCloud, Messages,and FaceTime accounts? Can I be signed into iTunes with separate account from iCloud, iMessage, etc, at the same time on ...
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0answers
150 views

iTunes connect: I can't add new bank account or changing existing?

Ok I recently closed my bank account and opened a new one that has the same routing number but different account number. Apple tried to make a payment to my account but it was declined because it's ...
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0answers
27 views

Is it possible to know what type of iPhone installed your apps in App Store Connect?

If it's possible can I search how many iPhones installed my app for each type of iPhone?
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3answers
72 views

Is there such a thing as an indie dev being blacklisted as a developer from the App Store

I'm a 1 person indie app developer who makes cool AR apps. I've actually been doing this since 2010, though many of my older apps have been pruned. It seems that every time I submit an app to the ...
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0answers
13 views

Updates for apps on app store come in slowly

I'm noticing on my phone that updates for apps seem to come in slowly for some reason. Yesterday (March 10), I had updated all my apps so everything was "up to date". Today, I see I have like 13 ...
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1answer
108 views

IOS 12.1.4 - Apps bugged, can't delete or reinstall

I recently changed to a temporary iPhone 6, while my main iPhone is being repaired. Because this phone has a lot less RAM, I deleted some apps (from Settings -> General -> Usage.) Two of these apps ...
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6answers
5k views

iTunes Store Sign in Failure: “%%appleId%%”

In the past two days I've tried to make an in app purchase in two apps*. I've successfully made purchases in the past, but not with these apps, and both times yesterday and today I've gotten an odd ...
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0answers
13 views

App store require Documents for authorized to distribute the content [duplicate]

i publish my application on app store but it's not accepted in several time and the reviewer request for the document for authorized to distribute the content but i don't know how to document ? the ...
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1answer
409 views

Develop in-house app for another company signing with own Apple Developer Enterprise account

My company has regular/yearly Apple Developer Program membership. At the moment I'm developing an app for another company, to be used only in-house. They are asking me to give them a signed IPA file. ...
2
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1answer
94 views

third party content app document for app store

i send multi time app for review in app store but not accept and it's need third party Document, but i don't find anything about it. there isn't any sample or example my app work with my site api and ...
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4answers
102 views

How can I get my iOS app approved and avoid the 30% Apple Store Fees?

I have a SaaS system that is a web app. I also have a simplified lightweight version that is a mobile app. Users must have a main account on the web app before they can use the mobile app. That being ...