Questions tagged [macbook-pro]

All lines of MacBook, MacBook Air and MacBook Pro portable computers.

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Forgot password and no recovery options

I've a 2015 MBP, which I've not used for years. I need it and forgot the password. The router was changed, so it's not connected to the internet and apparently I can't update it. The ⌘ Command R ...
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0 answers
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MacBook Air 2020 won't display more than 1 external monitor at a time [duplicate]

I have 2020 M1 MBA, with 2 USB-C ports. My Dell monitor connects with USB-C, but I have another Acer monitor with HDMI. When I connect my Acer display to my Mac to the second port, via HDMI-to-USB-C ...
1 vote
1 answer
40 views

Application Notification is greyed out. Can't change the settings

I navigate to System Settings -> Notifications -> Scroll to 'Application Notifications' -> Google Chrome. As you can see from the below screen shot the notifications are enabled but I cannot ...
1 vote
0 answers
29 views

Fn+Left/Right/Up/Down arrow keyboard shortcuts on MacBook Air m1

On my previous Mac (MacBook Pro 2012), Fn + ← / → / ↑ / ↓ would by default be Home /End / PgUp / PgDn keys, respectively. On my MacBook Air M1 I can't get these shortcuts to work, despite this ...
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3 votes
1 answer
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What do these arp results mean?

Could someone explain what the following IP addresses in my network I found on Terminal via the arp -a command: 224.0.0.251 at 1:0:5e:0:0:fb on en0 ifscope permanent [ethernet] 239.255.255.250 at 1:0:...
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MacBook seems to update automatically while put to sleep despite update settings disabled

Last week I had shown an open update (there was an update listed under "System Settings > General > Software Update") but all update settings were already disabled: When I opened the ...
2 votes
0 answers
18 views

Startup drive missing?

At start up I get the gray folder of death of the flashing?. I have ran the diagnostics test which came up with the message. There may be an issue with storage device reference code: VDH 002. I’ve ...
0 votes
0 answers
9 views

3 keys on 2016 MBP keyboard not responding [duplicate]

By not responding, I mean it doesn’t register no matter how hard I press it. I’ve cleaned it, and even removing the key cap and pressing the dome it doesn’t work. What’s weirder is it’s not just 1 key,...
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13 views

MacBook Pro Unibody “Wi-Fi: no hardware installed” but bluetooth works [duplicate]

MacBook Pro Unibody 15’’ Mid 2012 Model: A1286 The wifi and bluetooth stopped working a week ago. I had this issue already in 2018, and ordered and replaced the WiFi cable back then, which solved the ...
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1 vote
1 answer
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Heard process and AdvancedBlocking process on Ventura

Heard process and AdvancedBlocking process on Venturayesterday I was looking at my console when I noticed the process called Heard, went to discussions.apple.com to formulate a question about it and ...
3 votes
1 answer
31 views

How can I prevent two Dell monitors to from mirroring in macOS?

For over a year I have been using a Macbook Pro (M1 2020) with two identical Dell P2419H monitors and a J5Create JCD543 docking station. Yesterday the HDMI port in the J5Create docking station failed ...
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0 answers
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Troubleshooting Keyboard Backlight Not Working On Bootcamp Windows

My keyboard backlight stopped working on my MacBook Pro TB 2017 15" in Bootcamp Windows, but it works perfectly fine on macOS. I've tried reinstalling the Apple Boot Camp drivers but that didn't ...
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Trackpad on M1 Macbook Pro causing intermittent problems

I've got a Macbook Pro 2021 running Ventura 13.2.1. Not had any problems with the trackpad until recently. Problem seems to be getting worse. When I two finger scroll on Pages, or Firefox, I notice ...
0 votes
1 answer
24 views

My MacBook Pro wasn't turning on. I used a method on Apple's website (press/hold power for 10 secs). It worked, but should I be worried?

My MacBook Pro (2021, M1 Max Chip) wasn't turning on. After unplugging all accessories, I used method 2 here https://support.apple.com/en-gb/HT204267, which is: Press and hold the power button on ...
1 vote
0 answers
42 views

Unable to complete Touch ID enrollment in MacBook Pro

I am unable to complete Touch ID enrollment on my two MacBook Pros 2017. I have replaced the entire body on both of then and haven't remove Touch ID. I now remove Touch ID on both Macs and apply to ...
0 votes
0 answers
31 views

Clamshell mode does not work on my MacBook Pro (M1) running macOS 12.5 (Monterey)

I've had this problem since I first bought the Macbook, and I'm still having this problem after messing around with certain settings. I'm running macOS 12.5 (Monterey), a 14-inch 2021 model, with the ...
0 votes
0 answers
19 views

Failed to update security config. An error occurred during personalization

This Shows "csrutil failed to update security configuration for macintosh hd an error occurred during personalization". I have already tried csrutil clear and restart.
0 votes
0 answers
19 views

All playback of video/audio fails when im connected to a bluetooth device and its set as output (MacOS Mojave)

earlier today I was using my AirPods with my Mac all fine, I switched to wired earphones for a while then back to AirPods mid-YT video, and when I did the video just stopped playing and no audio was ...
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0 votes
1 answer
148 views

How do you fix "cannot install Google Drive in this location" on macOS High Sierra?

How do you fix "cannot install Google Drive in this location" on macOS High Sierra? I've removed Google Sync and Backup.
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1 vote
1 answer
53 views

The correct way to connect LG 5K External Monitor when Macbook Pro sleeps

I'm currently using a MacBook Pro (2020) with an LG 5K External Monitor. When the MacBook Pro is not in use, should the cable connecting the external monitor be unplugged or not? Assuming that the ...
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0 votes
0 answers
23 views

Error Connecting to Apple ID Server Recovery Assistant

I just opened my mac after about 6-7 months and I am unable to login to my user accounts. I am not sure why my password isn't working. I can't think of any instance if I changed it. Two accounts and ...
0 votes
0 answers
21 views

How to get external Logitech Universal Recever to be accepted?

Currently running Ventura 13.2.1 on a MacBook Pro 2021. My work sent me a Mac laptop and I have Windows laptop and to make things easier I bought a KVM switch. On the switch I put a Logitech bluetooth ...
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1 vote
0 answers
22 views

Sometimes my wifi gives out, but it doesn't seem to be thermal throttling?

I have a 16-inch, 2019 MacBook Pro running Ventura 13.2.1 About once or twice a day, something odd happens with my mac: My wifi behaves like it can't talk to my router. A kernel_task takes up 80-90% ...
1 vote
1 answer
11 views

Keyboard combination not being registered at all

My machine is a 13 inch Macbook Pro, M1 2020 running on Monteray I have a problem with this specific keyboard combination: control + option + up, which is not registering at all. I found the problem ...
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1 vote
1 answer
41 views

Dual monitor setup on 2019 MBP

I currently have a 16 inch 2019 MBP with an Intel CPU and an Intel UHD 630 integrated GPU. OS is Monterey 12.6.2 I was looking at purchasing the Dell U2723QE which I'll call Monitor 1. This monitor ...
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0 votes
1 answer
39 views

MacBook Pro 2019 keeps restarting when boot into macOS or macOS standalone installer via USB

I have disabled Secure Boot and removed Activation Lock on my MacBook Pro 2019 to be able to install Ubuntu to my MacBook. After a time using Ubuntu, now I want to reinstall MacOS but I can not. I ...
2 votes
1 answer
53 views

Looking to disable MacBook internal keyboard. Newest OS doesn't seem to support older solutions

I'm looking to disable my MacBook Pro (2016)'s internal keyboard. I'm running macOS Monterey 12.6.3. My left shift key is broken and always pressed, and while I have a Bluetooth keyboard that helps ...
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1 vote
1 answer
44 views

How do I remove a 'pmset' auto-wakeup command for my Mac?

pmset repeat shutdown MTWRFSU 06:00:00 wakeorpoweron MTWRFSU 06:05:00 Such command in the terminal works perfectly fine on my Mac. But I'm just curious if I don't need it one day, how am I supposed to ...
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2 votes
0 answers
52 views

Can't boot up macOS system nor reinstall/format it

I'm stuck here with a strange situation. When I turn on my macbook pro 13 m1, I can't select the system to boot up with. Nothing pops up, can't run it in a safe mode. When I go to the disk utility ...
0 votes
0 answers
23 views

Constant Bluetooth Problems with Airpods Pro 2 on Macbook Pro Late 2015. What Can I Do?

So I recently upgraded from the Airpods Pro 1 to the Airpods Pro 2, after the old pair broke. The Airpods work fine with my iPhone XS, but it seems that my Macbook Pro is allergic to them. They ...
0 votes
0 answers
18 views

Xfinity WiFi - Why OK on iPhone but 10x Slower on macOS?

I've got new Xfinity Internet service. On my iPhone, I get ~200 Mbps. But on my MacBook Pro (running Ventura 13.2.1) I get only about 20 Mbps. The two devices are on the same WiFi SSID, sitting ...
1 vote
1 answer
18 views

How to tell from the hardware if logic board is Core i5 or i7?

I have a faulty logic board that I removed from a MacBook Pro, 13 inch, Late 2016; my problem is that I forgot to mark down if it was an i5 or i7 logic board before removing the part. The board has ...
0 votes
0 answers
22 views

Help recovering old iMessages MacBook Pro

I have an old MacBook pro. Like really old. It's running Sierra 10.12.6 Please understand I don't know anything about this, so if you explain how to use SQLite or terminal or anything more complex ...
0 votes
0 answers
6 views

Macbook Pro Big Sur, Location Services in Preferences: what is the difference between "Find My" and "System Services | Find my Mac"?

I tried to be as specific as I could in the title, so there is little left for the question body :-0 What is the difference between these two settings? When if ever does it make sense to have one ...
0 votes
1 answer
46 views

Number pad not working to move cursor

I want to use the keypad, which is on the right of my keyboard, to move the cursor in a document, just like the arrow keys or the PgUp/PgDn keys. On a Windows machine, I can press NumLock to switch ...
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0 votes
1 answer
43 views

MacBook Pro 2017 - Anti Evil Maid ideas

I have 2017 Mac Book Pro which does not have T1 or T2 chip. I am looking to detect and prevent Evil Maid type attacks. I did some search and found Do Not Disturb. I don't find it sufficient. I am ...
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0 votes
0 answers
35 views

16GB RAM in MacBook Pro 2012 causing it to freeze

I'm trying to increase the RAM in my 2012 MacBook Pro to 16GB but I am struggling to do this. Both RAM modules are 8GB DDR3 1600 MHz each but it really doesn't like having both of these in together. ...
0 votes
1 answer
70 views

Upgrading MacBook Pro 13"

A friend of mine has a MacBook Pro 13" Late 2011 that needs upgrading because it's very slow. We were thinking of buying an SSD and more RAM memory. The computer will primarily be used for Adobe ...
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0 votes
0 answers
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macOS is hanging frequently after Ventura update

After I had upgraded my system to macOS Ventura, the system is hanging a lot due to that I have to restart my system very frequently. Is anyone facing the same issue after they had upgraded to Ventura?...
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0 votes
0 answers
13 views

Macbook showing "Not Charging" Symbol when plugged in and also when not plugged in [duplicate]

My MacBook charging unit has been misbehaving recently, though it's showing the "service recommended" icon. When plugged in it shows the "not charging" symbol and recently, the ...
0 votes
0 answers
31 views

Mac won't boot into Recovery Mode or Internet Recovery Mode

I have mid-2012 MacBook Pro with an HFS formatted hard drive running macOS 10.13.6. Previously, I was using Bootcamp to run Windows. But, after few months, I uninstalled Windows. Since then my Mac ...
2 votes
1 answer
68 views

Cannot download updates: Failed Software Update - Refusing invalid certificate from host: swcdn.apple.com

I have a MacBook 2019 and when I am trying to install macOS Ventura I get the following error immediately before the download starts: Installation failed An error occurred while installing the ...
0 votes
1 answer
40 views

Why did my USB-C monitor stop working even though I didn't change anything?

I have a MacBook Pro with 4 USB-C ports (it's the generation that has the Touch Bar nobody likes). I have a Dell USB-C monitor. I have used the two for months together and had no problems. Then a few ...
1 vote
0 answers
29 views

How do I get apps unstuck from the Dock? [duplicate]

I'm learning my new MacBook Pro (2023) macOS Ventura. After closing an app, I noticed the icon stays "stuck" in the Dock. I've repeatedly clicked ^(icon) > Options > Remove from Dock. ...
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2 votes
0 answers
43 views

Restoring MacBook Pro 9.1 (2012) Firmware to versions as shipped with Lion

I was hoping to get a second life out a set of 2012 MacBook Pros (MacBook Pro 9.1, A1286, MD104) using Linux or booting into Windows for retro activities. However, later versions of the firmware (...
1 vote
0 answers
37 views

50 minutes to audio meltdown

MBP 2018 15 10.13.6 (running this system to use some older software) About 5 days ago this Mac started producing serious sound errors with any wired output I have available currently (internal ...
1 vote
0 answers
57 views

Install Windows 10 on MacBook Pro early 2011 with faulty AMD video card

I have a MacBook Pro early 2011 which suffers the well known problem with the AMD discrete graphic card. There were artifacts on the screen, therefore I decided to disable it by entering some commands ...
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0 votes
0 answers
30 views

WiFi intermittent drops. MacBook M1 13" (2020) Ventura

I've been having unstable WiFi for some time. I get seemingly random bursts of lag. Wireless Diagnostics - Performance shows quality between 30 - 40, RSSI ca -50dBm, noise around -90. The rate however ...
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1 vote
0 answers
25 views

Requirements for docking station to connect two external monitors to MacBook Pro

I want to buy a docking station to connect two external monitors (and some other stuff) to my MacBook Pro (2019 16'' i7). The monitors should extend the display, not mirror it, so that I have three ...
0 votes
0 answers
40 views

External monitor stays on when MacBook Pro is in sleep mode

I use an external screen with my Intel MacBook Pro for work, as well as the built-in display. I keep both screens on when I'm working, and I put the laptop into sleep mode when I'm not using it. ...

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