All Questions
Tagged with ios mobile-device-management
85 questions
11
votes
6
answers
71k
views
Where does Apple Configurator store ipsw downloads?
Every time Apple releases new iOS software, it's a bit of a rush to get things downloaded and the servers can be slow in delivering the bits.
I would like to know where the Apple Configurator Version ...
2
votes
2
answers
3k
views
Sign-in Failed Your Apple ID does not support the expected services on this device
I followed all the steps mentioned in Link and also watched the Apple developer video to understand the required JSON structure.
Problem: However, I am still encountering the error "Sign-in ...
CommunityBot
- 1
2
votes
2
answers
118
views
Configuring alot of iPhones?
I configured a bunch of iPads at my previous job, and I had to do it one at a time. Granted, there were only like 6 of them, but I am wondering what I would do if I needed to configure a whole bunch ...
- 241k
0
votes
0
answers
80
views
Expose com.apple.barcodescanner on home screen or a shortcut?
I am trying to solve the following ask:
Shared iphones within a healthcare setting, ipads are not an option. They need these phones to scan QR codes and open a website that allows the nurses to fill ...
- 1
2
votes
1
answer
264
views
How to distribute apps for own organization to their personal device?
We are trying to publish an app for our own organization.
Initially we submitted to app store review. It got rejected, because app designed for specific organizations.
So we look the other options,
...
- 4,118
2
votes
0
answers
100
views
ios 15 showing incorrect storage
I just had a look at the storage consumption in my phone and it seems to be incorrect. It shows that the phone has consumed only ~4 GB from my 32GB. I think that's wrong because up until I updated the ...
- 2,357
8
votes
2
answers
6k
views
What does installing a "device enrollment challenge" do on an iPad?
I work for a large faceless corporation, and they're rolling out some new software for email. As part of the install, it's asking me to install a "Profile" which contains a "Device Enrollment ...
- 241k
1
vote
1
answer
957
views
iPad Air 2 on iOS 11 after enrolling with Apple MDM profile manager through Apple Configurator 2 is stuck on Remote management screen
I install OS X Server for MDM profile manager on iMac with High Sierra. Then used Apple Configurator 2.5 to enroll 16 iPad Air 2 on iOS11 to the MDM and added wifi Profile. All iPads are showing ...
- 1,556
3
votes
4
answers
2k
views
Using Apple Remote Desktop for managing iOS devices?
Im currently evaluating using Apple Remote Desktop for multi laptop and desktop management. Can it also be used for iOS device management ?
We've got a range of devices - iPhone, iPads which are ...
- 241k
1
vote
2
answers
86
views
Using MDM alternative after apples MDM block
How can I create an app that can track location, regulate screen time by blocking access without using MD? What are some alternate ways of doing this after Apple has blocked the use of MDM feature.
- 241k
1
vote
0
answers
170
views
On ios how do i save the full url to home screen?
Safari iOS doesnt save the relative URL (start_url) due to / setting in the manifest json.
Is there a way to fix this so that i get the full url (not header url) that i currently have open in Safari ...
- 11
9
votes
6
answers
34k
views
Is it possible to disable Personal Hotspot on iPhones with a configuration profile?
The company I work for is having an issue with users racking up huge data bills with iOS hotspot tethering. Is there a way we can push a profile that will disable this feature? I have looked through ...
- 1
0
votes
1
answer
192
views
How does iOS device management work?
Under Settings -> Device Management I notice there are at least 3 different categories of items:
Mobile Device Management
Configuration Profile
Enterprise App
But documentation online seems sparse ...
- 19.7k
3
votes
2
answers
2k
views
Using Configurator 2, Prepare Device Without Changing iOS Version
I essentially have an updated version of this question: How do I prepare a new device in Configurator without updating the device iOS?
I have an iOS 9.0.2 device. I want to Prepare and Supervise it ...
- 11
4
votes
4
answers
26k
views
iOS MDM Monitoring Internet Search History
My school have asked the students to bring their iPads and use them for school purposes.
The IT technicians have installed an MDM on our iPads and I receive this message...
Does this mean that the ...
- 21
0
votes
1
answer
182
views
Custom notification size on iPhone
I would like to receive customized notifications from any specific app on my iPhone so that I can never ignore it because they are super important.
One solution I thought of is to show notification ...
- 11.9k
1
vote
0
answers
37
views
View Exchange ActiveSync profile on iOS 13
Is it possible to view the enabled Exchange ActiveSync profile on iOS 13? I know you see it when it is first enabled, but can it be viewed later as well?
- 11
2
votes
1
answer
679
views
Configure 3rd-party apps using MDM or Apple Configurator on iOS?
I am using MDM to configure e-mail accounts on iOS devices using Mail/Exchange ActiveSync payload. Is there a way to configure 3rd-party iOS apps like OneDrive and DropBox using MDM or Apple ...
- 33
2
votes
1
answer
97
views
Can my admin manage my iPad without me knowing?
Can my admin manage my iPad (download programs, change settings, etc.) without me knowing? (Configuring it so that I cannot tell that it's managed.)
My iPad is running iOS 12, and there are no ...
- 79.6k
1
vote
0
answers
153
views
Guided Access Mode preventing iOS updates from MDM console?
Our organization uses an enterprise MDM product that features remote updating. All conditions specified by the MDM vendor are being met for this to work, but it doesn't. I discovered that as soon as a ...
- 131
1
vote
1
answer
2k
views
How to remove configuration profiles (.mobileconfig files) using MDM?
I am trying to remove a configuration profile that I previously installed on a device, using MDM. I am able to get the list of the installed profiles using the ProfileList command. I have no issues ...
0
votes
1
answer
629
views
Is paid Apple Developer Program subscription required to distribute test IPA file?
I am building an Ionic app, and I want to distribute it to a few people in my organization.
Ionic Cordova iOS build command runs successfully. Now i need to generate the IPA file to install the app ...
- 43
0
votes
0
answers
772
views
Same IKEv2 .mobileconfig profile works on macOS, but fails on iOS
I have an IKEv2 VPN server, and run my own CA. Clients authenticate using certificates. I have prepared a .mobileconfig profile (using Apple Configurator) that sets up the IKEv2 configuration, and ...
- 101
4
votes
2
answers
179
views
How can I tell that a certificate is a root certificate?
Are these certificates root certificates or not and how can I disable them if they are?
CommunityBot
- 1
11
votes
4
answers
22k
views
iOS administration: Fleet Management / remote setup / remote control **without jailbreak**
I have a fleet of more than 10 iOS devices (iPhones 3GS, 4, 4S, iPad2...) to manage, setup, etc.
Often, users are very lost with configuration and usage (device configuration, e-mail, calendar sync, ...
- 1
1
vote
1
answer
10k
views
Setting up multiple O365 organisation accounts on iOS
I was about to setup the mail account my customer provided me. Being a O365 Outlook account, I was approaching this with selecting Exchange as account type and signed in. This would have worked well, ...
- 104k
2
votes
1
answer
8k
views
iPad DEP asking for credentials - Cisco Meraki MDM
I have been using Cisco Meraki for my MDM and it has been working great. I just bought a bunch of new iPads and am setting up DEP for the first time. I have done all the steps required: Added the ...
- 1
0
votes
1
answer
1k
views
iOS - Restricting device to work with a single app only
I wish to lock my iOS devices into running a single app only. I have surveyed Guided Access Mode, but it doesn't persist between restarts, and have to be re-configured (by pressing the Home button ...
- 52.9k
3
votes
1
answer
7k
views
Prevent mobile data being turned off
Does anyone know how to prevent mobile data being turned off on an iPhone 6 and iPhone 7. I want to ensure my daughters data is not able to be turned off at any time.
their other parent turns off the ...
- 241k
2
votes
0
answers
552
views
How to update iOS by using Profile Manager as mobile device management (MDM) service?
I cannot find a way to remotely update iOS version for iPads by using Profile Manager as mobile device management (MDM) service. All devices are enrolled in Apple's DEP program.
I can choose Install ...
CommunityBot
- 1
1
vote
1
answer
771
views
What happens when MDM vendor certificate expires?
There is no way to renew the MDM vendor certificate,you just have to create a new one.
After I create a new one, the devices have to be re-enrolled.
Is there a way I can avoid re-enrollment of devices?...
3
votes
2
answers
10k
views
How do I put my device in supervised mode from Windows/Linux?
I'd like to configure an always-on VPN on my iPhone and as always Apple's absurdity gets in the way. Specifically, they require to put the device in supervised mode, which requires Apple Configurator ...
7
votes
2
answers
419
views
Best approach for enterprise integration
I found information from Apple regarding managing a business with a large number of iPhones and iPads. It looks to me like Apple just builds the libraries, and expects vendors to build applications ...
- 759
2
votes
2
answers
142
views
Can I remove the stock camera app from iOS 9 or later?
I would like to be able to remove the stock camera app from an iOS device without disabling the camera itself (because I would like to replace the camera app with a non-stock app). I know MDM ...
- 19.7k
0
votes
1
answer
776
views
iOS 8.1.2 and Outlook 2010 Calendar Sync Issue
Corporate environment.
Outlook 2010 running on Windows 7 32bit.
iOS 8.1.2 running on iPhone 6.
Scenario:
User 1 sets up a meeting, using Outlook 2010, and sends the invite to User 2. User 2 gets ...
CommunityBot
- 1
4
votes
1
answer
98
views
Family Sharing iPhone - Unique Question about purchases
I want to know if someone in my family share group still has an app downloaded on their phone. Is there a way to tell if they have deleted the app from their device? I know all about hiding apps and ...
- 241k
0
votes
1
answer
43
views
iPhone photos size problem,
I am using iPhone 7.And total space is 32GB,and i duplicates 5000 photos into 50000.And when i went and see the iPhone storage, it's showing total capacity 32GB,free space 0 and photos part occupied ...
- 1,169
3
votes
1
answer
721
views
Nested VPNs on iPhone iOS 11
I am developing a custom VPN client plugin for iPhone, working on iOS 11 devices. I am hoping to set up nested VPNs so that the traffic is double encrypted.
I am working with Per-App VPN, as well as ...
- 151
2
votes
1
answer
2k
views
Forcing VPN on demand to "on"
When we install an iOS configuration profile for Cisco IPSec "VPN on Demand" (using certificate based machine authentication), a switch appears in the Settings > VPN Settings page: "Connect On Demand ...
CommunityBot
- 1
3
votes
4
answers
2k
views
Control iPhone Remotely
Can you control an iPhone remotely using Mobile Device Management protocol? or any other protocol/service? Of course, the user's consent will be obtained before performing any actions.
I am mainly ...
- 81
2
votes
0
answers
72
views
Apple MDM settings won't go through because WiFi is always offline
I can manage settings, apps and updates from Apple's MDM but changes won't get applied because WiFi is always off if I don't manually start using the iPads.
iPads are in charging cart whole night and ...
- 141
3
votes
2
answers
1k
views
Prevent iOS Users from updating iOS Version Using Apple Configurator
I have a scenario, where my employees are give iPads and iPhones to help with their daily tasks. There are numerous custom business applications installed on this device.
The problem occurs when ...
- 111
3
votes
1
answer
1k
views
Does Exchange enable MDM automatically on iOS?
My employer recommended that I sign into our corporate email (Google hosted) via Exchange in the Mail app. I found out later that by doing so, I automatically enabled MDM or allowed them to set ...
CommunityBot
- 1
3
votes
1
answer
15k
views
Does supervised device mode prevent restore on another computer in recovery mode?
I know this is a long post but please bear with me:
I have an iPad Mini (A1429) / 7.0.6 which has been wiped, and set up as supervised and locked to my individual laptop with Apple Configurator 1.4.3
...
CommunityBot
- 1
4
votes
3
answers
36k
views
How to remove MDM from iPad iOS 9.1
I bought an iPad, the user had removed the iCloud in front of me. But he did not remove the MDM profile from the iPad.
She did the full reset on the iPad, however the MDM profile is still there how ...
1
vote
2
answers
1k
views
Does putting an iOS device into single app mode prevent iOS upgrades?
If I set an iOS device into single app mode via MDM, will the iOS update dialog still pop up? Is there a chance that the update can be launched while in single app mode?
- 4,118
4
votes
1
answer
6k
views
Adding iOS 11 devices to DEP using Apple Configurator
Until now, only iOS devices purchased direct from an Apple sales channel could be added to the Device Enrollment Program (DEP). But at WWDC June 2017, Apple announced that any device running iOS 11 or ...
- 1
3
votes
1
answer
1k
views
Is it possible to track installed apps usage on iOS devices using MDM profiles?
I need to track not enterprise distributed apps, but all other apps installed on the device.
I need the information on when each app was launched, and for how long it was opened.
As I see so far, it ...
1
vote
1
answer
410
views
Managing stolen iPad via Profile Manager
We have deployed 50 iPads in field managed via Profile Manager. Recently one of the iPads got stolen. Unfortunately Find my iPad was turned off on it. We tried to wipe the iPad using Profile Manager ...
- 11
1
vote
2
answers
1k
views
Locking down iOS devices
I have around 200 iOS devices that I have to keep track of in an internal network (they never leave the network) and there are several things I need to do on them.
Completely disable certain apps/...
- 1