New answers tagged

1 vote

Will AppleCare+ repair a device not originally purchased by me?

They usually don't check and will probably repair anyway but in the future you should transfer AppleCare ownership Sign in to My Support to get the AppleCare agreement number, the serial number of ...
Alexalder's user avatar
1 vote
Accepted

Turn off iPhone screen sharing after Apple Support call? (Revoke permissions granted)

When screen sharing is active, you'll see it in the status bar. I believe it's purple or red, but may be wrong. After the call ends the status bar coloring should go away. If this is the case, then ...
Ezekiel's user avatar
  • 7,873
0 votes

How can set up my iPhone so that it is automatically in silent mode when I'm at the office?

You're now able to do this on iOS 17 with the iPhone 15 Pro. When you set up a Focus there's a new filter option that can turn silent mode on and off alongside the Focus.
MrPeriodical's user avatar
0 votes

Can a single iCloud account store WhatsApp backups from two phone numbers?

According to WhatsApp's FAQ, that's possible: Because backups are tied to individual phone numbers, it is possible to have backups for multiple WhatsApp accounts stored in the same iCloud account.
lxgr's user avatar
  • 543
0 votes

The best way to download images from iPhone to Mac

If you're transferring small numbers of photos (whatever "small" might mean to you), I find Apple's AirDrop easy to use and already built in to macOS and iOS.
DavidRecallsMonica's user avatar
0 votes

The best way to download images from iPhone to Mac

If you are OK with buying 3rd party software, the best one I found is called Photosync. It uses a combination of a phone app and host app on your Mac. It transfers over WiFi so both devices have to be ...
jasonology's user avatar
0 votes

iPhone asks for Mac password (or Mac asks for iOS password)

I also had this experience today. When setting up a brand new iPhone with iCloud, iCloud asked me for the user password for my MacBook. That's it. Nevermind that I have two users on that MacBook: an ...
Daniel's user avatar
  • 832
3 votes

The best way to download images from iPhone to Mac

Image Capture has been around for quite a while. I can only test with Ventura and an iOS 16 iPhone & iOS 12 iPad. Connect your phone using a cable and unlock the phone. It should then be visible ...
Andy Griffiths's user avatar
1 vote

The best way to download images from iPhone to Mac

Mojave is fine with iOS 16. Windows needs you to dig down into the phone's directory structure - I'd hardly call that 'easier'. Newest versions actually now mimic Apple's Photos. iTunes doesn't deal ...
Tetsujin's user avatar
  • 112k
-1 votes

How to force SIM to use Wifi calling using the internet provided by eSIM?

If Wi-Fi Calling over Cellular Data works in some cases, but you want it to work all the time, unfortunately you're probably out of luck. The phone will always try to use the primary SIM directly if ...
Ezekiel's user avatar
  • 7,873
1 vote

My phone was stolen and I received a text message asking me to log in to iCloud, but I don't recognize the URL. Is this a scam?

When you receive suspiciously URL'd texts or emails always Google the expected service first. This is not special nor specific to Apple. ALWAYS do this for every frickin' thing. Googling "icloud ...
MonkeyZeus's user avatar
0 votes

Files app has some screenshots from Safari that wasn’t screenshot

I believe it is a Safari setting. Search for Full Page Screenshot and turn it off. Or the Back Tap is set to Screenshot. Turn it to Off. You can take a screenshot with what appears to be magic. ...
Rohit Gupta's user avatar
4 votes

My phone was stolen and I received a text message asking me to log in to iCloud, but I don't recognize the URL. Is this a scam?

The address for the link does not appear to belong to a legitimate Apple-related domain. It looks like the person who stole your iPhone, or the person to whom it has been sold, is trying to steal your ...
Alper's user avatar
  • 3,691
8 votes
Accepted

My phone was stolen and I received a text message asking me to log in to iCloud, but I don't recognize the URL. Is this a scam?

It's probably a scam. It would be weird for Apple to use a shady link like that. The golden rules really for any incoming unsolicited phone calls and services is Don't ever give out personal ...
Shayne's user avatar
  • 237
0 votes

How do I use Finder on macOS to copy original photos from iPhone?

Method 1: from the iPhone (tedious) Open the Photos app on the iPhone. Click "Select". Select a range (the UI appears to be: select the first photo; select the second image then drag). Now ...
Sam7919's user avatar
  • 305
1 vote

How to supervise an unsupervised iOS device keeping the users Data?

Inspired by the comment of jdslab I was able to supervise my iOS device (while keeping most data) by creating, modifying and restoring one single backup. The process is as follows. Create a non-...
Jip's user avatar
  • 31
0 votes

iOS 17 Standby Mode not working on 2nd Gen SE

According to Use StandBy to view information at a distance while iPhone is charging: To initiate StandBy, connect iPhone to a charger and set it down on its side, keeping it stationary. With the ...
cmason's user avatar
  • 5,312
0 votes

iOS 17 Standby Mode not working on 2nd Gen SE

I'm afraid it needs an iPhone with an always-on display capability - which is the iPhone 14 Pro or higher. For models below that, it will only stay on for 30 seconds. Low power mode must be off. ...
Tetsujin's user avatar
  • 112k
0 votes

How to clear out this Photos/ Camera Roll related data taking space on the iPhone even after Deleting all Pictures?

Thanks a lot for your solution. I however made a small change to it to make sure that no buffer, ghost photos, old stuff and dirty bytes where carried along with the backup to the iPhone. Basically ...
Osplo's user avatar
  • 1
0 votes
Accepted

On the iPhone upgrade program, does it count as a new line of credit on an upgrade?

Apple provides details on the program here: https://www.apple.com/legal/sales-support/iphoneupgrade_us/ Clause 2.b is as follows: Apply for and enroll in a new iPhone Upgrade Program prior to the ...
bmike's user avatar
  • 231k
-3 votes

How does Apple know that I called Apple from an iPhone?

I have a theory that it may be related to the IMEI. According to What is the Difference Between IMEI, IMSI, ICCID, and MSISDN Numbers? IMEI numbers contain information on the phone's model, origin, ...
Ronald MacDonald's user avatar
0 votes
Accepted

Two Apps on iPhone vs the Same Apps on Android: Runkeeper and LibriVox and Playing Well Together

Exciting development! I don't know whether LibroVox pushed out an update, or RunKeeper did. But I know that I upgraded from iOS 16.6.1 to iOS 17, and the problem appears to be completely fixed. ...
Adrian Keister's user avatar
1 vote

FaceTime audio call to unknown device succeeded, was it free of charge?

A call is entirely FaceTime Audio or entirely a standard Cellular call. If it was a FaceTime audio call, you will see a data transfer amount next to the call duration after tapping (i) (tested on iOS ...
Ezekiel's user avatar
  • 7,873
1 vote
Accepted

How do I keep the iPhone screen from going dark when I take pictures outdoors?

From comments, this is because it's out in the sun on a hot sunny day. The answer is, keep it out of the sun. It's a protection mechanism to stop it overheating. It will brighten again when it cools.
Tetsujin's user avatar
  • 112k
0 votes

Do periodical subscriptions through Apple differ from direct subscriptions?

I think it's just marketing. You are a captive customer, so they don't have to offer you the same discount. Also, generic offers, such as the website offer are normally for new customers only. ...
Rohit Gupta's user avatar
0 votes

Is there a feature that enables iPhone to automatically upload photos to a Mac?

iCloud Photos iCloud Photos allows you to sync your photos and access them almost instantly on your Mac or on any device where you are signed in with your Apple ID (you need to be signed in to the ...
Thinkr's user avatar
  • 2,842
4 votes

2023 Edition: Why does my iPhone turn on when I plug it in to charge? And, how can I stop it from doing so?

No, there's no way at all to prevent your iPhone 13 from starting up automatically when you plug it in to charge.
jksoegaard's user avatar
  • 75.6k
0 votes

How does iOS Photos app know to group burst photos?

As a bizarre edge case, I will add an additional way that the macOS (not iOS but have not tested the iOS for this) can group burst photos. It's widely reported that a shared BurstUUID in the EXIF ...
John Faughnan's user avatar
2 votes
Accepted

Use separate ringtones for multiple lines on one iPhone‌

In iOS 17, in Settings > Sounds & Haptics > Ringtone, you should see ringtone options for your different SIM cards, you can now choose a ringtone per SIM card. That's what I found from ...
Thinkr's user avatar
  • 2,842
0 votes

Why can I airdrop from my MacBook to my iPhone, but not my iPhone to my Macbook?

I had the same problem. I tried everything mentioned above, but nothing worked. After I turned off the Allow Handoff between this Mac and your iCloud devices in Mac system settings, it worked! So try ...
gin gin's user avatar
1 vote

Can an iPhone be "reset" without updating to a new iOS?

There IS in fact a way to do this VERY EASILY. The answer is to just reset from within the phone itself (Settings > General > Erase All Content and Settings) as demonstrated in this video. I ...
JVC's user avatar
  • 2,713
1 vote

Can one use iPhone as an AirPlay target and play audio from Mac?

You can do this with Rogue Amoeba's Airfoil. Install the Airfoil software on the Mac and the Airfoil Satellite app on the iPhone. It's commercial software but there is a free trial.
nekomatic's user avatar
  • 797
0 votes

Can one use iPhone as an AirPlay target and play audio from Mac?

An iPhone cannot be an AirPlay target. The easiest solution is to use Airpods or Beats headphones as they more seamlessly (though not perfectly) move from one device to another. That said, even if you ...
Ale's user avatar
  • 1
0 votes

Any way to move contacts between groups on iPhone?

Eleven years later ... this became a part of iOS Contacts sometime in the past 3-4 years. Switch to Edit Contact, scroll down, and see "INCLUDED IN LISTS". Lists is the iOS name for Contact ...
John Faughnan's user avatar
0 votes

Unable to send any messages when iMessages deselected

Oh now it's working [with no changes made]. Looks like the installation process were actually still running? Even though Messages were installed and the messages history was already available, ...
WestCoastProjects's user avatar
0 votes

Restore from iCloud backup without erasing all contents

As @nohillside and @tetsujin mentioned this process does not burn down the phone but only removes data and apps. I started the backup process but then my prior phone "woke up" and agreed to ...
WestCoastProjects's user avatar
0 votes

Pairing unsuccesful for iphones

I reset the phone and was preparing to restore from backup.. but then the two iPhones connected during the setup stage. It is finalizing now after the facial recognition phase on the iPhone12. So ...
WestCoastProjects's user avatar
0 votes

Is there a more efficient way to re-order or organise apps on the iOS home screen other than dragging them around?

You can delete app shortcuts from home screen and access all apps from app library (can access app library on last page by swiping right to left ) app library auto sort all apps according to the ...
Rknewnet's user avatar
2 votes

How can I record a 45-minute concert using my iPhone (storage!!)

With the nativ iOS camera App there is no way to record directly onto external storage. You would need a different Camera App which is recording to a place of your choice (if this even exists) But in ...
Mb175's user avatar
  • 61
2 votes

What could explain why “request desktop site” option is greyed out on some pages on Chrome on my iPhone?

What could explain why “request desktop site” option is greyed out on some pages on Chrome on my iPhone? Because, the site developers didn't see the need for or didn't want to implement a view port ...
Allan's user avatar
  • 97.6k
0 votes
Accepted

Transfer contacts from a feature phone to an IPhone

What worked : Transferring all the contact by Bluetooth to a non-Apple phone (a modern Android Samsung in this case). This generate a heap of vcf files Transferring theses files to a Windows desktop ...
frustrated_phone_user's user avatar
1 vote

How to enable reachability without touching buttons at bottom of screen?

Swipe down on bottom of the screen is the activation gesture for Reachability. https://support.apple.com/guide/iphone/reachability-iph145eba8e9/ios
Marc Wilson's user avatar
  • 5,328
0 votes

iphone message attachments keep returning even after I delete them

I turned off icloud syncing of messages: i.e. settings -> icloud -> messages turn to off. After doing this, it seemed the photos still wouldn't go away, so I went to settings -> storage -> ...
xdavidliu's user avatar
  • 1,005
1 vote
Accepted

Mail does not show up on the iPhone, only online on the email's website or in other third party tools

Delete ALL accounts on the phone and re-add them. I have found that one troubleshooting step in mail.app to fix a multitude of issues. Failing that I would be tempted to back-up, wipe and then restore ...
Steve Chambers's user avatar
1 vote

How to select text with the cursor without Force Touch?

While holding space and the cursor at the start or end of the desired selection range, tap anywhere on the faded keyboard to start selecting (e.g. with another hand’s finger) then continue dragging ...
grg's user avatar
  • 197k
1 vote

How do you automatically delete screenshot?

create screenshot tap on "Done" on top left select "Copy and delete" open app you want to use for sharing and paste
nohillside's user avatar
  • 97.2k
2 votes
Accepted

How is third-party software (e.g. AnyTrans or iMazing) able to access and modify iPhone/iPad systems without root access?

It is achieved through the use of a private protocol that Apple includes with iOS devices. It is not a public API, meaning that its use is not supported by Apple for third party usage, but is created ...
jksoegaard's user avatar
  • 75.6k
1 vote
Accepted

Having trouble transferring a large (12GB) video from phone

I went into settings of my phone and changed the format of exported videos to "compatible". This not only shrank the existing file form 12gb to 6, it also no longer failed on the USB ...
John Lord's user avatar
  • 111
0 votes

How can I make my iPhone automatically connect to a VPN when connecting to a WiFi?

Besides configuring the VPN On Demand manually as described in my answer here, you can also install VPN Client Apps that may offer the same settings through their GUI. An example for a VPN solution ...
stackprotector's user avatar
0 votes

How is third-party software (e.g. AnyTrans or iMazing) able to access and modify iPhone/iPad systems without root access?

Apple has a public API to support organisations wanting to manage Apple devices by using a Mobile Device Management (MDM) product. Whilst iMazing is not a full MDM solution, it uses some MDM ...
Gilby's user avatar
  • 9,167

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