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My iTunes will not open under my username after an update. It pops up an error message saying "iTunes will not open. An unknown error has occurred (13001)". However, I tried troubleshooting it from the Apple website and got no where except I know it works under a different user.

Can I fix my iTunes without having to delete it?

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  • What exactly did you update?
    – nohillside ♦
    Commented Dec 26, 2014 at 15:44
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    My computer updated iTunes.
    – Adouge
    Commented Dec 26, 2014 at 16:37

1 Answer 1

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Reading this thread and this article, it seems as if your library is corrupt.

Follow the recommendations and instructions from the above linked official support article for error 13001.

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  • I tried this which is how I discovered that iTunes opens on the computer under another user; however after that step I'm lost.
    – Adouge
    Commented Dec 26, 2014 at 16:37

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