Ted owns a company. His company put all employees and owner and owner’s family on a single iCloud account. This brought on several problems including iMessages delivered to wrong devices, among many other issues, but that’s the way it stayed for years. Ted sold company recently and company has allowed him to keep iCloud account. Since then Ted used AppleID website to change the common iCloud email address to a personal account. All other devices are still pointed at old iCloud account.
Main Goals: 1. Retain purchases made under common iCloud address. 2. Fix iMessages wrong-delivery issues.
I am developing a process to do this, but I don’t have a great deal of confidence in it.
Here’s a summary of my process.
On a phone still tethered to old iCloud address:
- Go into iCloud settings and sign out.
- Go into App Store and iTunes and sign out.
- Go into Messages and Sign Out.
- Create new iCloud address under iCloud settings and confirm via email.
- Sign in in AppStore, iTunes, and iMessage.
- Confirm all bad addresses and phone numbers are not referenced in iMessages.
- Open contacts and make sure there are no references to old iCloud email address.
- On Ted’s phone, set up Family Sharing and connect to address created in step 4.
What else could I be doing to help this along? Or is there an easier way?