I can't sign into iCloud because the account is set up under my OLD email address and I don't remember the password. How can I change the iCloud account to new email address so that it is useable?

I am using an iPhone 5s with iOS 9.2.


If you don't have Find My iPhone enabled: On your iPhone, go to Settings > iCloud and tap Sign Out on the bottom. Then just sign back in with your new email address.

If you do: Go to the link below and use it to reset the password for the old email.

You can manage your Apple ID at appleid.apple.com.

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  • I have an apple ID that I can access but it is connected to my newer email address. icloud is connected to OLD email address with no memory of password – Lulu Dec 19 '15 at 15:51
  • @Lulu Okay, I've edited my answer. – RedEagle2000 Dec 19 '15 at 15:55
  • The phone will still be activation-locked to the original ID. You will, at some point, have to remember the password. – Tetsujin Dec 19 '15 at 15:57
  • @Tetsujin Right, but only if the OP has Find My iPhone enabled. If that's the case, he'll have to go to the link I provided and reset the password for the old email adress. I'll edit my answer. – RedEagle2000 Dec 19 '15 at 15:59

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