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I have a HFS external hard drive. I wanted to transfer a large file to my brother so I made him install the Paragon HFS+ program to be able to read it.

During the process something happened and the hard drive stopped working. Now I can't mount it in my Mac.

I can see that Windows recognizes the device but can't access it, while it is not recognizable in my Mac (neither in Disk Util or by running the diskutil command).

I don't know if there is a way to fix this problem.

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Can it still be recognized? Try First Aid or copying the files and erasing to ExFat so that you have access to large files on macOS and Windows.

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  • It’s not recognizable.
    – ramay
    Commented Apr 15, 2020 at 5:44
  • I checked in System Information -> USB and I can see that it is recognizable there.
    – ramay
    Commented Apr 15, 2020 at 5:45
  • If you don't have any important files, then I would recommend formatting the USB drive as ExFat.
    – Todd
    Commented Apr 15, 2020 at 15:47

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