1

I have a Mac OS X EI Capitan Version 10.11.6. Also got a 1.5Tb Seagate External hard drive. The hard drive is about a year old and my mac is only a few months old. The hard drive always work fine, but when I plug it in now, it doesn't mount at all and doesn't even show in Disk Utility? I thought of just re-formatting the hard drive. But I can't format it if it doesn't show in Disk Utility, it also doesn't show when I go to the Terminal. Type in diskutil list, it only shows my Mac hardrive. The hard drive is running, I even replaced the usb cord but still nothing. It doesn't even show up in my Time Michine. I added screenshots. Please can someone help me.

enter image description here

enter image description here

2
  • I have this same problem. I have two of these: one is 1.5 TB and the other is 2.0 TB. I have a Macbook Pro as well that is about 2 years old. Not sure why this is happening.
    – user235477
    Apr 26, 2017 at 2:21
  • Does the drive show up in System Information under USB? Mar 12, 2021 at 23:10

1 Answer 1

1

Barring also testing it on another Mac, that sounds like a hard drive logic board failure. Your best bet might be to source a logic board from another identical hard drive, with an IDENTICAL board model identifier (including the revision if any), and swap for yours, then see if it works.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .