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The stores operated by Apple Retail as well as the online, and custom stores for education, business and/or enterprise.
3
votes
Accepted
Do i need to replace the iPhone at the store for iPhone upgrade program?
Yes. Plan for leaving the old phone at the store.
I would call the store if you need to be sure, but in the past they are staffed and schedule setup reservations to ensure your transfer is good and y …
0
votes
Accepted
On the iPhone upgrade program, does it count as a new line of credit on an upgrade?
Apple provides details on the program here:
https://www.apple.com/legal/sales-support/iphoneupgrade_us/
Clause 2.b is as follows:
Apply for and enroll in a new iPhone Upgrade Program prior to the e …
-2
votes
How to download an App file from the App Store
I would stick to using Apple Apps (and yes, Apple uses http for delivery - content caching on macOS will show you the requests easier than using a proxy on your iPhone or intercepting the traffic on t …
0
votes
How to get verified to get Apple education pricing?
Apple puts much of the information online so you can do some research before you call or go in to shop.
https://www.apple.com/education/college-students/
Depending on which region you will be purcha …
2
votes
Apple Pay card "Not available for Web Payments" and "Not enabled for payments on the web"
This is typical for some banks to decline their card for use in the web (macOS) payment method.
My AmEx works with the Apple Store in the US via the web (macOS), so it's not just something American Ex …
0
votes
Buy Apple giftcard from other countries online store
You will have the best luck online and can usually get pre-sales help if needed.
https://www.apple.com/
The store will detect your location, but in the far bottom right, choose the country in which …
12
votes
Need to buy a MacBook Pro with a French Canadian keyboard but don't live in Canada
I have had good luck calling the pre-sales support number from the online store where I live (in your case call the Japanese support number from the online web store localized for Japan).
They can add …
2
votes
Accepted
What is the difference between "App Store" and "App Store Connect"
App Store Connect is the developer only service, native and web app suite that connects you to the App Store and your customers.
On iOS and iPadOS each has its own app to help you keep things straight …
1
vote
Pair an Apple watch with an iPhone for display in an Apple store?
So, I would 100% ask for help at the store in setting up your Watch rather than trying to use the display devices for pairing or setup. The display devices are heavily managed, your personal data coul …
1
vote
Can Apple developers see app uninstalls?
No, iOS does not send a ping when an app is deleted from the device. Also, user choice determines whether iOS reports generic analytic information to Apple, so even if Apple wanted to process that ana …
4
votes
Return vs. AppleCare
I would always go through Apple service regardless of what you think the timing is - if you think the product needs repairing, the service wing is the best place to get that service and not returns.
…
4
votes
Accepted
Where to buy the Logitech crayon for educational iPad use?
After September 12 the crayon for iPad will be for sale to the general public.
https://news.logitech.com/press-release/consumer-products/unleash-creativity-logitech-crayon-exclusively-new-97-inch-i …
1
vote
Can I upgrade a previously purchased iPhone under the iPhone Upgrade Program?
No, you have to receive the new phone with the start of the contact. This is documented in the upgrade FAQ.
If you purchased your iPhone within the last 14 days, you can return it by calling 1‑800‑MY …
1
vote
Do Apple Store Gift Cards Ever Expire?
I've never seen one expire. You can enter it in your wallet app if you have an iPhone and the balance will come down from Apple's servers. I suppose a call to the 800-MY-APPLE sales number could confi …
2
votes
Accepted
Apple store Rejected app submit - Guideline 4.2.2 - Design - Minimum Functionality
If you are new to the App Store, I’d review the summary guidelines. If you’re using a third party tool (react or phone gap or similar) the native requirement likely weeds out thousands of sample proje …