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Questions tagged [apple-store]

The stores operated by Apple Retail as well as the online, and custom stores for education, business and/or enterprise.

0
votes
1answer
10 views

App for Instagram Videos/Stories download

I am interested in creating a mobile app for downloading videos/photos/stories from Instagram. The idea is simple: the users provide links of the instagram posts they wish to download and they ...
1
vote
1answer
23 views

Use iTunes credit to purchase items

I have redeemed several hundred dollars of iTunes money to my Apple account. Is there any any app(s) in the store that allow you to pay for something (at a high price of course, due to Apple’s fees) ...
0
votes
1answer
19 views

What are stored on the “KG” drive?

Last time my Mac had some startup problems and I went to the Genius Bar for a clean OS installation. The technician took out a hard drive called “KG” and booted my Mac from a recovery partition on it. ...
0
votes
1answer
45 views

On my Macbook Pro, iTunes keeps giving me a “sign in to the iTunes Store” popup (over 50 times).

I use iTunes just to back up my daughter's iPhone. I do not want to give it my Apple ID. When I start the program, I get a whack-a-mole series of popups. I have to click "cancel" many, many times ...
3
votes
1answer
2k views

Where to buy the Logitech crayon for educational iPad use?

I bought the new 2018 iPad for my son and I want to buy the crayon as well. Except that it's not available anywhere I’ve searched (Apple and Amazon) and the blogs say its only available via schools: ...
1
vote
1answer
3k views

Is it possible to download an older version of an app if you purchased a newer one on a different phone using the same Apple ID?

I have an app that I want to download but it requires iOS 11.3 or higher. That app has been available since iOS 9 and older versions are compatible with 9 and 10. Some apps which similarly require ...
2
votes
2answers
277 views

My keyboard on MacBook got stuck - do Apple Stores fix it without Apple Care?

The delete key on my MacBook (mid-2017 12' model) seems to have got stuck and often it won't respond to my pushing on the key. So I temporarily swapped the delete key for the backslash but I rather ...
3
votes
1answer
196 views

Are old users eligible for introductory pricing?

We are introducing a free trial using the introductory pricing provided by Apple in StoreKit. The subscription has been available for a long time. My question is, if a user had subscribed before the ...
3
votes
1answer
64 views

Renewed Apple developer account with wrong credit card

I paid my Apple developer account membership (renew) order with my brothers credit card. What to do? Can I cancel this order and renew again with my credit card?
1
vote
2answers
261 views

Is it possible to have an Apple Genius replace my Fusion drive with an SSD in my iMac?

Can I take my iMac to an Apple store and have the Geniuses replace its Fusion drive with a pure SSD?
0
votes
0answers
28 views

Where can I get a small form factor security cables similar to the one that Apple Stores use for their iPhone?

I notice that iPhone antitheft cables that attach on the back side all take up a huge space on the back of the phone. Are there small form factor ones? Is there a way to get the Apple Store sized ...
2
votes
0answers
61 views

App no longer on the app store

I have an issue with an app. I was forced to update my ios and now I can't open my favorite music app because it's no longer on the app store. I don't need it anymore, it's okay, I'll find another app....
0
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1answer
44 views

Apple Pay on Apple Online Store

How can I use Apple Pay to purchase something online from the Apple Store? I have the normal purchase options with credit card etc. I assume that Apple must support their own payment system?
0
votes
1answer
37 views

Add student status to Apple store app

I am a student who also has the iOS Apple Store App on their iPhone. Is there a way in viewing and buying products with a student discount through the app or can I only use my student discount on ...
1
vote
1answer
19 views

Set availabily of application in App Store using an API

Is it possible to make an uploaded iOS application unavailable to download using an API just like Play Store ?
-3
votes
1answer
31 views

Can I update the Version of El Capitan from the Apple Store, if I bought it from a 3rd Party?

I don't want to buy High Sierra, because some of my applications software won't work, if I do. So I bought a copy of 10.11 from a 3rd Party. Can I get updates (10.11.2, 10.11.3, etc) from the Apple ...
2
votes
0answers
380 views

iOS app store guideline 3.1.4 content codes

Lately I submitted an app to the App Store, but unfortunately, it has been rejected because based on them it's not in compliance with guideline 3.1.4 content code. The app is basically messaging app ...
1
vote
1answer
3k views

Unable to sign out of iCloud, sign in to App Store, or use iMessage. High Sierra

I am unable to sign in or out on iCloud or the App store. Whatever app I am using (Sys Prefs, App Store) loops endlessly. I can quit Prefs, but have to force quit the App Store. iMessage operates but ...
1
vote
1answer
144 views

Can I buy an Apple SIM card if I’m not a resident of the country where it's sold?

Can Apple SIM cards be freely purchased, or are they tied to having an address in one of the thirteen countries where they are sold? I noticed an article on Mac Rumors that headlines “Truphone's Apple ...
0
votes
1answer
67 views

Can I upgrade a previously purchased iPhone under the iPhone Upgrade Program?

I bought an iPhone 6s Plus from Apple a couple of years ago. Can I enroll in the iPhone Upgrade Program and upgrade it to an iPhone 8/X?
0
votes
1answer
130 views

Do I have to restart the Apple Store iOS app at 3:01 AM?

When the Apple Store goes down for maintenance in anticipation of a preorder about to go live, if I were to have the Apple Store iOS app open during that time, would the "We'll be back" screen ...
1
vote
1answer
715 views

How many times can I submit my app to iTunes Connect?

I recently have been submitting quite a few reviews to Apple, and I wondered if they might get annoyed with the amount of times an app is called for review. I have not approached this limit yet, but I ...
8
votes
3answers
14k views

How do I backup and restore my IPA app backups in iTunes 12.7?

Today, Apple released iTunes 12.7. Surprisingly for a point-release this version removes the iOS App Store and iOS app management features: https://www.macrumors.com/2017/09/12/apple-itunes-12-7-no-...
2
votes
1answer
28 views

Does Apple allow buying a new phone through its website the day it's released?

I am new to Apple and I am not sure how it does things with new phones, but I wanted to know if and when the next iPhone is released will it be made available on its website the day it's released? I ...
1
vote
1answer
1k views

Do Apple Store Gift Cards Ever Expire?

I have an Apple Store Gift Card that was found in a drawer from 2009 (8 years ago). The associated papers said it was for $150. The scratch-off material covering the PIN had never been removed. When ...
2
votes
1answer
5k views

Apple store Rejected app submit - Guideline 4.2.2 - Design - Minimum Functionality

Look at : https://forums.developer.apple.com/thread/76742 also others link have same problem no concrete answer. What is a minimum native functionality ? Many app's already have very similar ...
1
vote
1answer
391 views

iOS - Archive Upload Failed due to error -22421

I am unable to submit an iOS app to the App Store. It throws me Archive Upload Failed due to error -22421 I am stuck with this issue since a week now. Any help is appreciated.
3
votes
1answer
2k views

Install OS X recovery mode. Can't log in

Dusting off an old iMac and it was hanging at 50% progress bar during start up. Since I don't need anything on it I'm trying to reformat. I've booted into recovery mode and erased the drive. Then ...
1
vote
1answer
9k views

Can I buy an unlocked iPhone in Japan?

I'm going to Japan (Tokyo, being more specific) on April, and I'd like to buy an iPhone there. I made some research and found mixed information about whether is possible to buy an unlocked iPhone 7 ...
0
votes
0answers
62 views

Should I reset my iPhone before getting my cracked screen fixed at the Genius Bar?

In an hour I am going to the Apple Store and get my cracked screen replaced or fixed. Since I still have time, should I restore my phone to factory settings first? I have already backed it up on my ...
2
votes
1answer
3k views

How do I buy a MacBook Pro with a Russian keyboard in United States [closed]

I am looking for a MacBook Pro MJLQ2RU, but there is no such model on store.apple.com. It's the same as MJLQ2LL but with a Russian/English backlit keyboard. I chatted with support, but they don't know ...
1
vote
0answers
76 views

Cant see Apple Store updates [duplicate]

My Apple Store notifies me that i have 4 updates, but when i go to the Updates tab i cant see anything.
1
vote
2answers
102 views

is an iPhone bought in the US compatible with Germany?

I'm travelling to the US soon and I would like to buy iPhone 7 (unlocked) from an Apple Store. However, I live in Germany. Without AppleCare, can I go to to an Apple store here in Germany in case ...
8
votes
6answers
10k views

Is Apple education pricing only for university, not HS, students?

I'm not in university, but I am in high school. Is this enough to qualify for the educational discounts that Apple offers?
-1
votes
2answers
795 views

Why do Apple Store insist on decrypting FileVault to run diagnostics?

Much to my horror, my MacBook screen cracked the other day and had to be replaced. I took the machine to an Apple Store and a Genius checked it in for repair. The Genius said that they would, ...
0
votes
1answer
43 views

Apple sells toys in their store? [closed]

I was thinking what intresting in their website and when i looked for everything i found toys! Heres a picture i noticed Why would apple sell toys if they just are tech company
6
votes
3answers
4k views

When and how I will be paid in iTunes Connect Developer account?

For some months, I have on my account almost 16$, but I am not paid yet. What should I do to receive those money from Apple? What is the payment schedule? How do I get paid by Apple for App sales?
2
votes
1answer
3k views

Access Genius Bar history and notes online?

I just had a Genius Bar appointment where the very helpful bartender(?) made some notes about the problem I was having. He said that the info would be emailed to me at my associated email address. I ...
5
votes
1answer
933 views

Will Apple Store employees activate my new iPhone?

I bought a SIM FREE( Unlocked) iPhone 6s from the Apple Store in Glendale the other day. The reason I used more money to get the SIM free one is because I'm here in L.A for a little vacation, but I ...
0
votes
1answer
167 views

9.2 iPhone family sharing

I added my account to my uncles so now we're doing family sharing, I recently got an Apple iTunes card for 15$ and can't use it because when I try to purchase something it goes to his credit card info ...
2
votes
1answer
213 views

Reset Apple ID completely

Is it possible to reset the entire data present in your Apple ID. From all the download apps to all the iCloud data and Game Center data too. If yes, how?
0
votes
0answers
57 views

Kindle books (.azk) and iPad

I have the Kindle reader app for iPad and was just wondering the following: What does a download link look like for an .azk/.azw file? Where do the files get stored on the iPad once they are ...
-1
votes
1answer
1k views

Why there is no iPad mini 3, opposite to iPad mini 2 on apple website?

On the root site you can buy iPad mini 2 and iPad mini 4. Why there is no iPad 3? Is there any reason for this? iPad mini 2 is better than 3?
0
votes
1answer
512 views

Can I use iTunes credit to help subsidise buy hardware in Apple online store?

I am thinking about buying an iPad Pro or MacBook Air (Skylake), as a first time buyer of Apple hardware. I was wondering if I can use iTunes credit balance to help subsidise/buy this hardware in ...
0
votes
1answer
2k views

Apps won’t restore from backup

I backed up my iPhone 5s, and when I try to restore my new iPhone 6s from that same backup, the apps won’t transfer over. How do I fix this?
3
votes
1answer
869 views

Does “Expired” certificate gets removed from the Apple's Developer Portal automatically?

Does "Expired" certificate gets removed from the Apple's Developer Portal automatically? I had a certificate for Development and Distribution on Apple's Developer Portal, but it expired, and now I can ...
1
vote
1answer
4k views

Xcode 7 update unavailable on AppStore

I have been seeing on web that latest update for Xcode -Xcode 7 beta release has arrived. I currently have xcode 6.4 and i cannot see any update on Appstore. Where can i get it?
2
votes
1answer
7k views

When will app reviewed from apple after rejection of app due to metadata rejection?

I have submitted my app on August 20th for apple review. But my app was rejected by apple on 29th of august due to metadata rejection .On 30th of august again I have submitted my app for review.. So ...
2
votes
1answer
313 views

Will a MacBook work if bought from a different country?

If I buy MacBook from Pakistan, will it work in Canada?
1
vote
1answer
316 views

Can I buy a refurbished Macbook in the offline London Apple Store

I'm about to travel to UK, and i'm wondering if I can buy a refurbished Macbook, straight from the Apple Store, not from the website. I'm not a UK resident, and I would like to get a TAX refund, and ...