Questions tagged [apple-store]
The stores operated by Apple Retail as well as the online, and custom stores for education, business and/or enterprise.
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1answer
17 views
How to get early feedback prior to the official submission to Apple
In a couple of weeks I plan to submit my App to Apple.
I have seen the new guidelines that came out a few days ago and I'm not entirely sure that I am compliant.
How can I get early feedback from ...
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2answers
42 views
How do I download the free Swift Programming Language book (Swift 5 Edition) from the Apple Books Store?
I'm wondering how to download The Swift Programming Language Book (Swift 5 Edition) from the Apple Books Store?
Easy using iPad or iPhone, but I'd really like to use the download on an alternate ...
0
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1answer
11 views
App for Instagram Videos/Stories download
I am interested in creating a mobile app for downloading videos/photos/stories from Instagram. The idea is simple: the users provide links of the instagram posts they wish to download and they ...
1
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1answer
34 views
Use iTunes credit to purchase items
I have redeemed several hundred dollars of iTunes money to my Apple account. Is there any any app(s) in the store that allow you to pay for something (at a high price of course, due to Apple’s fees) ...
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1answer
20 views
What are stored on the “KG” drive?
Last time my Mac had some startup problems and I went to the Genius Bar for a clean OS installation. The technician took out a hard drive called “KG” and booted my Mac from a recovery partition on it.
...
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1answer
107 views
On my Macbook Pro, iTunes keeps giving me a “sign in to the iTunes Store” popup (over 50 times).
I use iTunes just to back up my daughter's iPhone. I do not want to give it my Apple ID. When I start the program, I get a whack-a-mole series of popups. I have to click "cancel" many, many times ...
3
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1answer
2k views
Where to buy the Logitech crayon for educational iPad use?
I bought the new 2018 iPad for my son and I want to buy the crayon as well.
Except that it's not available anywhere I’ve searched (Apple and Amazon) and the blogs say its only available via schools:
...
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1answer
4k views
Is it possible to download an older version of an app if you purchased a newer one on a different phone using the same Apple ID?
I have an app that I want to download but it requires iOS 11.3 or higher. That app has been available since iOS 9 and older versions are compatible with 9 and 10.
Some apps which similarly require ...
2
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2answers
302 views
My keyboard on MacBook got stuck - do Apple Stores fix it without Apple Care?
The delete key on my MacBook (mid-2017 12' model) seems to have got stuck and often it won't respond to my pushing on the key.
So I temporarily swapped the delete key for the backslash but I rather ...
3
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1answer
218 views
Are old users eligible for introductory pricing?
We are introducing a free trial using the introductory pricing provided by Apple in StoreKit. The subscription has been available for a long time. My question is, if a user had subscribed before the ...
3
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1answer
75 views
Renewed Apple developer account with wrong credit card
I paid my Apple developer account membership (renew) order with my brothers credit card. What to do? Can I cancel this order and renew again with my credit card?
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2answers
330 views
Is it possible to have an Apple Genius replace my Fusion drive with an SSD in my iMac?
Can I take my iMac to an Apple store and have the Geniuses replace its Fusion drive with a pure SSD?
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0answers
28 views
Where can I get a small form factor security cables similar to the one that Apple Stores use for their iPhone?
I notice that iPhone antitheft cables that attach on the back side all take up a huge space on the back of the phone.
Are there small form factor ones? Is there a way to get the Apple Store sized ...
2
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0answers
95 views
App no longer on the app store
I have an issue with an app. I was forced to update my ios and now I can't open my favorite music app because it's no longer on the app store. I don't need it anymore, it's okay, I'll find another app....
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1answer
45 views
Apple Pay on Apple Online Store
How can I use Apple Pay to purchase something online from the Apple Store? I have the normal purchase options with credit card etc. I assume that Apple must support their own payment system?
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1answer
39 views
Add student status to Apple store app
I am a student who also has the iOS Apple Store App on their iPhone.
Is there a way in viewing and buying products with a student discount through the app or can I only use my student discount on ...
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1answer
19 views
Set availabily of application in App Store using an API
Is it possible to make an uploaded iOS application unavailable to download using an API just like Play Store ?
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1answer
31 views
Can I update the Version of El Capitan from the Apple Store, if I bought it from a 3rd Party?
I don't want to buy High Sierra, because some of my applications software won't work, if I do. So I bought a copy of 10.11 from a 3rd Party.
Can I get updates (10.11.2, 10.11.3, etc) from the Apple ...
2
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0answers
401 views
iOS app store guideline 3.1.4 content codes
Lately I submitted an app to the App Store, but unfortunately, it has been rejected because based on them it's not in compliance with guideline 3.1.4 content code.
The app is basically messaging app ...
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1answer
3k views
Unable to sign out of iCloud, sign in to App Store, or use iMessage. High Sierra
I am unable to sign in or out on iCloud or the App store. Whatever app I am using (Sys Prefs, App Store) loops endlessly. I can quit Prefs, but have to force quit the App Store. iMessage operates but ...
1
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1answer
161 views
Can I buy an Apple SIM card if I’m not a resident of the country where it's sold?
Can Apple SIM cards be freely purchased, or are they tied to having an address in one of the thirteen countries where they are sold? I noticed an article on Mac Rumors that headlines “Truphone's Apple ...
0
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1answer
67 views
Can I upgrade a previously purchased iPhone under the iPhone Upgrade Program?
I bought an iPhone 6s Plus from Apple a couple of years ago. Can I enroll in the iPhone Upgrade Program and upgrade it to an iPhone 8/X?
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1answer
130 views
Do I have to restart the Apple Store iOS app at 3:01 AM?
When the Apple Store goes down for maintenance in anticipation of a preorder about to go live, if I were to have the Apple Store iOS app open during that time, would the "We'll be back" screen ...
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1answer
801 views
How many times can I submit my app to iTunes Connect?
I recently have been submitting quite a few reviews to Apple, and I wondered if they might get annoyed with the amount of times an app is called for review. I have not approached this limit yet, but I ...
8
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3answers
15k views
How do I backup and restore my IPA app backups in iTunes 12.7?
Today, Apple released iTunes 12.7. Surprisingly for a point-release this version removes the iOS App Store and iOS app management features: https://www.macrumors.com/2017/09/12/apple-itunes-12-7-no-...
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1answer
28 views
Does Apple allow buying a new phone through its website the day it's released?
I am new to Apple and I am not sure how it does things with new phones, but I wanted to know if and when the next iPhone is released will it be made available on its website the day it's released?
I ...
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1answer
1k views
Do Apple Store Gift Cards Ever Expire?
I have an Apple Store Gift Card that was found in a drawer from 2009 (8 years ago). The associated papers said it was for $150. The scratch-off material covering the PIN had never been removed.
When ...
2
votes
1answer
5k views
Apple store Rejected app submit - Guideline 4.2.2 - Design - Minimum Functionality
Look at : https://forums.developer.apple.com/thread/76742
also others link have same problem no concrete answer.
What is a minimum native functionality ?
Many app's already have very similar ...
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1answer
403 views
iOS - Archive Upload Failed due to error -22421
I am unable to submit an iOS app to the App Store. It throws me
Archive Upload Failed due to error -22421
I am stuck with this issue since a week now.
Any help is appreciated.
3
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1answer
2k views
Install OS X recovery mode. Can't log in
Dusting off an old iMac and it was hanging at 50% progress bar during start up. Since I don't need anything on it I'm trying to reformat.
I've booted into recovery mode and erased the drive. Then ...
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1answer
10k views
Can I buy an unlocked iPhone in Japan?
I'm going to Japan (Tokyo, being more specific) on April, and I'd like to buy an iPhone there. I made some research and found mixed information about whether is possible to buy an unlocked iPhone 7 ...
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0answers
64 views
Should I reset my iPhone before getting my cracked screen fixed at the Genius Bar?
In an hour I am going to the Apple Store and get my cracked screen replaced or fixed. Since I still have time, should I restore my phone to factory settings first? I have already backed it up on my ...
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1answer
3k views
How do I buy a MacBook Pro with a Russian keyboard in United States [closed]
I am looking for a MacBook Pro MJLQ2RU, but there is no such model on store.apple.com. It's the same as MJLQ2LL but with a Russian/English backlit keyboard. I chatted with support, but they don't know ...
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0answers
76 views
Cant see Apple Store updates [duplicate]
My Apple Store notifies me that i have 4 updates, but when i go to the Updates tab i cant see anything.
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2answers
110 views
is an iPhone bought in the US compatible with Germany?
I'm travelling to the US soon and I would like to buy iPhone 7 (unlocked) from an Apple Store. However, I live in Germany.
Without AppleCare, can I go to to an Apple store here in Germany in case ...
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6answers
10k views
Is Apple education pricing only for university, not HS, students?
I'm not in university, but I am in high school.
Is this enough to qualify for the educational discounts that Apple offers?
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2answers
838 views
Why do Apple Store insist on decrypting FileVault to run diagnostics?
Much to my horror, my MacBook screen cracked the other day and had to be replaced. I took the machine to an Apple Store and a Genius checked it in for repair.
The Genius said that they would, ...
0
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1answer
43 views
Apple sells toys in their store? [closed]
I was thinking what intresting in their website and when i looked for everything i found toys! Heres a picture i noticed
Why would apple sell toys if they just are tech company
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3answers
4k views
When and how I will be paid in iTunes Connect Developer account?
For some months, I have on my account almost 16$, but I am not paid yet.
What should I do to receive those money from Apple?
What is the payment schedule?
How do I get paid by Apple for App sales?
2
votes
1answer
3k views
Access Genius Bar history and notes online?
I just had a Genius Bar appointment where the very helpful bartender(?) made some notes about the problem I was having. He said that the info would be emailed to me at my associated email address. I ...
4
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1answer
942 views
Will Apple Store employees activate my new iPhone?
I bought a SIM FREE( Unlocked) iPhone 6s from the Apple Store in Glendale the other day.
The reason I used more money to get the SIM free one is because I'm here in L.A for a little vacation, but I ...
0
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1answer
169 views
9.2 iPhone family sharing
I added my account to my uncles so now we're doing family sharing, I recently got an Apple iTunes card for 15$ and can't use it because when I try to purchase something it goes to his credit card info ...
2
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1answer
214 views
Reset Apple ID completely
Is it possible to reset the entire data present in your Apple ID.
From all the download apps to all the iCloud data and Game Center data too.
If yes, how?
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0answers
62 views
Kindle books (.azk) and iPad
I have the Kindle reader app for iPad and was just wondering the following:
What does a download link look like for an .azk/.azw file?
Where do the files get stored on the iPad once they are ...
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1answer
1k views
Why there is no iPad mini 3, opposite to iPad mini 2 on apple website?
On the root site you can buy iPad mini 2 and iPad mini 4.
Why there is no iPad 3? Is there any reason for this? iPad mini 2 is better than 3?
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1answer
535 views
Can I use iTunes credit to help subsidise buy hardware in Apple online store?
I am thinking about buying an iPad Pro or MacBook Air (Skylake), as a first time buyer of Apple hardware.
I was wondering if I can use iTunes credit balance to help subsidise/buy this hardware in ...
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1answer
2k views
Apps won’t restore from backup
I backed up my iPhone 5s, and when I try to restore my new iPhone 6s from that same backup, the apps won’t transfer over. How do I fix this?
3
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1answer
920 views
Does “Expired” certificate gets removed from the Apple's Developer Portal automatically?
Does "Expired" certificate gets removed from the Apple's Developer Portal automatically? I had a certificate for Development and Distribution on Apple's Developer Portal, but it expired, and now I can ...
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1answer
4k views
Xcode 7 update unavailable on AppStore
I have been seeing on web that latest update for Xcode -Xcode 7 beta release has arrived. I currently have xcode 6.4 and i cannot see any update on Appstore. Where can i get it?
2
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1answer
7k views
When will app reviewed from apple after rejection of app due to metadata rejection?
I have submitted my app on August 20th for apple review. But my app was rejected by apple on 29th of august due to metadata rejection .On 30th of august again I have submitted my app for review..
So ...
