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I have a Samsung SCX-4828FN network printer which on my older Intel Mac's are able to detect both as Printer and Scanner. When I open Image Capture, the scanner is dispalyed.

On my new M1 MBP however, while the printer is found on the network (and I'm able to print); I cannot see the device as a scanner in the Image Capture app.

Does anyone know why this is and how I could resolve?

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  • Probably because the full set of drivers for the printer has not been downloaded -- it's probably just using Airprint to print.
    – benwiggy
    Commented Jan 20, 2022 at 19:06
  • Try here: samsung-driver.org/2020/02/samsung-scx-4828fn-driver-mac.html
    – fernando.reyes
    Commented Jan 20, 2022 at 19:50
  • I have tried this, it says the drivers are not supported when trying to install. I suspect it doesn't support Silicon CPU's.
    – Imran
    Commented Jan 23, 2022 at 4:20

2 Answers 2

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Not sure if this will help your situation or not but I had a Samsung SCX-4263. It broke printing and scanning when I bought my M1 Macboook air. I installed the Samsung Universal Printer and Scanner Driver (https://driverfresh.com/en/printers/samsung/3-universal-driver.html) and then selected Samsung M2060 driver. This one is the most common for abandoned Samsung/HP printers. It fixed both my printing and scanning. Hope this helps and post back here if it works! :)

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If I can’t find a first party scanner driver, my first stop has been VueScan for quite some time.

The reason a device won’t show on recent OS typically the driver isn’t standard and/or Apple didn’t include it in updates or upgrades.

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