Questions tagged [scanning]

the process of converting an image, printed text, handwriting, etc. into a digital image by using a scanner

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Loosing scan funtion of HP printer when re-boot system or signing out

Mac Mini M1 (16GB mem, 1 TB ssd) running Ventura 13.2.1 Printer HP Laser jet 100 colorMFP M175nw (Print and Scan functions) Installed printer driver version is 3.0 (automatically retrieved from the ...
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1 vote
2 answers
141 views

Brother printer on Mac scanner function no longer works

I have a Brother MFC-2740DW that I have been using for many years. For over a year I have had it connected to the local network via wifi. It has a scanner function, which I normally use via the ...
1 vote
0 answers
9 views

How to get a bitmap from a scan in Apple Notes

I love the scanning capability of Apple Notes, it does a great job of squaring up the images, and the black and white seems to have a good adaptive thresholding algorithm. But, I can't find any way to ...
1 vote
1 answer
118 views

Notes app: search inside scanned document

How do I get to the detailed search result within a camera scanned document in the Notes app? If I create a note on my iPhone, and use the camera to "scan" a document, it looks like the ...
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0 votes
0 answers
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Canon Pixma multifunction not detecting scanner via network

I have a multifunction Canon Pixma MX725. I've connected it to the local network via wireless, same as my laptop. I installed the drivers from the Canon site. I added it to "Printers & ...
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0 votes
1 answer
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Preview increases the size of a tiff file created by epson scanner when manipulating it and saving

I have an Epson scanner and i have scanned a photo to my mac book pro. I am running macOS BigSur 11.6.7. Finder is showing the size of the resulting .tiff file as 6.2mb. I wanted to select a portion ...
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1 vote
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3k views

WiFi connected scanners: Failed to open a connection to the device (-21345)

Lately my Mac cannot connect to any scanners. I get this error message every time I open the system scan tool on any of the connected scanners: Failed to open a connection to the device (-21345) I've ...
2 votes
2 answers
2k views

Force Preview to Live Text a PDF?

I have scanned a document and turned it into a PDF. When I open that PDF in Preview, I would have expected all of the text in the doc to be selectable via Live Text, but it's not. However, if I take a ...
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0 votes
1 answer
599 views

How to use an old HP Scanjet g4010 scanner with macOS Monterey 12.3.1?

I have an old HP scanner (HP Scanjet g4010) and I would like to use it with the macOS 12.3.1 Monterey. I tried to download the drivers but it still doesn't work. Because I have seen that there are ...
-1 votes
1 answer
66 views

Scan a QR code with your iPhone, iPad or iPod touch

Per the directions: How to scan a QR code with the Camera app Open the Camera app from the Home Screen, Control Centre or Lock Screen. Select the rear-facing camera. Hold your device so that the QR ...
2 votes
2 answers
655 views

Why does my M1 Mac not see my Network Printer/Scanner?

I have a Samsung SCX-4828FN network printer which on my older Intel Mac's are able to detect both as Printer and Scanner. When I open Image Capture, the scanner is dispalyed. On my new M1 MBP however, ...
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1 vote
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macOS - scanned document not showing properly in Notes.app

I was on macOS 12.1 and iOS 15.2, and scanned a document in Notes on my iPhone and it showed up on my Mac like this: The scanned doc wasn't showing a preview and didn't open when I double clicked on ...
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1 vote
0 answers
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iOS 14: How do I scan/check my vaccination QR code without a redirect to Apple's Health app page?

Scanning the QR code in the default iOS camera app redirects to Apple's Health App webpage instead of properly opening the link contained in the code. Worse, it doesn't provide any option to scan/open ...
1 vote
0 answers
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Photos has been "stuck" scanning people's faces for several weeks [duplicate]

On all of my devices (Macbook, iPad, iPhone), when I go to Photos -> People, I am greeted with this message: I don't know how long this has been happening for, but I first noticed this about a ...
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250 views

Scanner of HP Laserjet Pro MFP m177fw incompatible with Big Sur

I can install the HP Laserjet Pro MFP m177fw on macOS Mojave with the default installation (just click + on Printers and Scanners and follow the steps). Then I see Print and Scan tabs, and an Open ...
1 vote
2 answers
572 views

Printers & Scanners not showing scan tab for Officejet Pro 8600

On my old Macbook Pro with macOS 10.14, Printers & Scanners under System Preferences would show: Now on my new M1 Macbook Pro with macOS 12.0.1, I see no "Scan" tab: I went to HP's ...
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2 votes
1 answer
2k views

HP OfficeJet 9025 Scan to Network Folder gives me "Incorrect Credentials" but OfficeJet 8600 works

I've had an HP OfficeJet 8600 for years with a Scan to Network Folder profile that will save the scanned file directly to a shared folder (shared as Scans Local) on my Mac. I just got a new HP ...
2 votes
1 answer
64 views

Residual microsoft data on my iphone?

I'm trying to scan some important documents using my iPhone 11. The built in scanner (in e.g. Notes) doesn't seem to allow me to use a wide view so I'm having to resort to Microsoft Lens. Being the ...
4 votes
2 answers
2k views

Brother Printer works as a printer but not as a scanner

The original question applied to printer model Brother HL-2280DW on Big Sur. But the question (and answer!) apply to other Brother printer models and other MacOS versions. Is there a way to get the ...
3 votes
1 answer
626 views

How to troubleshoot Canon scanner no longer scanning via image capture?

I have a Canon MF4770n printer/scanner connected via Ethernet to the home network, and a Mac running Mac OS 10.14.6. Previously (for years), I could open Image Capture and choose the scanner and ...
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1 answer
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For scanning images, what are the functional differences between Preview and Image Capture?

I know that for Preview I can annotate an image or scan. And I know that for Image Capture I can have it capture images from a device like a camera. But, specific to just the scanning aspect, are ...
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Non-admin user cannot access scanner

I have a Brother scanner / printer connected via USB to a MacBook Pro. I'm using a plain user account that does not have admin rights for daily work. Scanning works nicely for an admin user but not ...
1 vote
1 answer
50 views

Showing previously scanned page when scanning several pages

The scanner window allows us to combine multiple pages in a single PDF document. However, unless one clicks the Overview button before every scanning, the last scanned page is not displayed on the ...
1 vote
0 answers
417 views

SMB Port 139 not enabled on Mac OS 10.15 Catalina

I'm trying to share a folder on my local network in order to use a scanner that can upload files over SMB protocol towards a Mac Catalina 10.15. My Mac is on my local network with IP address 192.168.1....
0 votes
1 answer
390 views

Attempting to install HP LaserJet on macOS, no DMG

I want to install an HP LaserJet Pro M1536 Multifunction Printer on macOS 10.15 Catalina. The printer already works with AirPrint. I'm attempting to setup the scanner. I can not find .dmg, only HP ...
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1 vote
0 answers
50 views

Why does Files create such large scans?

I scanned 24 pages on latest iOS, creating a 200 MB pdf. With Ghostscript and QPDF with default-like flags, I compressed it to 11 MB. Is there a way to remove bloat from the PDF created from scanned ...
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1 vote
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645 views

Scanner not appearing in macOS 10.13 High Sierra over network

My multifunction Printer / Scanner doesn't have any scanning functions available under macOS 10.13 High Sierra while connected over network. The scanner function worked over network under macOS 10.10 ...
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0 votes
0 answers
114 views

Apple MacBook Pro M1 , Scanner not opening

I have recently added Canon TS3100 series printer on my MacBook Pro M1. When I am trying to launch the Scanner, nothing happens and I had to fall back to other devices for initiating the scan. I have ...
1 vote
2 answers
125 views

Scanning External Drives (USB keys in particular) before mounting them

I need your help: it happens quite often to me that I have to mount drives coming from the most diverse sources and, sometimes, with quite a high risk of being infected with god knows what. As a ...
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3 votes
1 answer
298 views

How can I find the metadata of a file in Scanner app?

I am a teacher, and I am trying to verify the date and time when a student took a particular photo. The student has an iPhone (unknown model and OS version) and used the Scanner app by Luni to take ...
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1 vote
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How can the colour profile be selected for images generated by Image Capture?

I'm scanning photos using the Image Capture app and would like it to generate images with a colour space/profile other than sRGB, which it seems to default to. There doesn't appear to be any way to ...
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27 votes
2 answers
6k views

All older printers are not working in macOS v11 (Big Sur)

Equipment: Brother MFC-8890DW and Brother MFC-9320CW I suspect it will work on: All older printers with Big Sur! On upgrade to Big Sur, I found that my 8-year old expensive Brother MFC printers would ...
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16 votes
6 answers
18k views

HP Easy Scan - "HP Scanner 3" will damage your computer

I have been using a HP Envy 4500 printer with my iMac for 2 years using HP Easy Scan - with no issues. Today I tried to scan a document, when I press the "scan" button on the app a pop-up ...
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0 votes
1 answer
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How can I scan from my Canon Pixma MP140 to Mojave?

I tried using Image Capture, but there are no devices found. I tried using Preview, but the "Import from Scanner" menu item is greyed out. I also tried this answer with no luck. Then I tried using ...
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2 votes
1 answer
3k views

How to scan a a QR code that is on your screen?

Does anyone know how to scan a QR code that is on your screen? I am reading a online book with a QR codes and it is to much of a hassle to take another device to scan the codes.
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1 vote
1 answer
913 views

iOS MAC address randomization for personal hotspots

On my friend's iPhone (not sure which one but presumably a recent version) when she creates a personal hotspot, there's a program running on her computer that scans all WLAN networks around it and it ...
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0 votes
2 answers
85 views

MacBook is attacked but can't find any threats

Recently, I was installing an unofficial software on my mac. It's a mistake, I know, but I was so confident that I can register if something is going wrong. Coming to the point, I give the ...
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0 votes
1 answer
53 views

Scan Mac OS SSD from a Windows PC for malware

I have an issue with a Macbook Pro and was told to scan the SSD for malware. My other computer is a Windows computer. So I connected the SSD of the mac via USB externally to my Windows PC. As (more or ...
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2 votes
1 answer
377 views

Why does Image Capture scan tiff files with different compression formats?

I'm scanning some old family photos using Image Capture. I want a lossless image using TIFF and LZW compression. What I'm seeing, thanks to the tiffutil -info <file> command, is that the .tiff ...
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4 votes
1 answer
1k views

When scanning a url/phone number qr code, is there anyway to force the iPhone to show 'Copy' menu only instead of asking opening browser?

For example, when scan a url qr code with iPhone, the iPhone usually asks you to open browser with Safari (or ask you to dial a call if the qr code is a phone number), which is different from plain ...
2 votes
1 answer
274 views

canon mg5520 can't connect to my MacBook pro no scan ability

I can print just fine, I can not scan from mg5520 I've even tried to go through image garden and the "scan" area is greyed out. I’ve removed some software that I didn’t make note of I reloaded my ...
3 votes
2 answers
7k views

How do I reduce the file size of iOS scanned documents (using the Files app)

In iOS 13 (maybe 12?) you can scan documents using the files app. It uses the camera, manually or automatically crops, allows multiple pages, and produces a PDF. A very large PDF. My single A4 page ...
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3 votes
2 answers
6k views

Samsung Easy document Scanner won't communicate with scanner on OS X Catalina 10.15

After upgrading to Catalina OSX 10.15 Easy Document Creator can no longer connect to the remote scanner. It shows up within settings and can be addressed directly but not over the EDC software anymore....
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4 votes
0 answers
738 views

How to set default paper size for scan with continuity camera

How can I set the default paper size when scanning with continuity camera using my iPhone? I am using the fantastic new Mojave feature to scan documents directly into Preview with my iPhone using ...
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1 vote
2 answers
329 views

How to scan for duplicate files / images in one direction only?

I am looking for a solution to search for duplicate files / images on my mac but only in one direction: Folders A and B should be compared but I am only interested in files in folder A with duplicates ...
2 votes
1 answer
110 views

Use independent scanner and printer as one (specifically for photocopy)

I have a Canon Lide 110 (scanner) and an Epson L120 (printer) which I want to combine to achieve the feature set of an off the shelf all-in-one printer-scanner. Is there a software that I can use to ...
1 vote
0 answers
129 views

Image Capture fails on colored scan

When I try to scan a document using Image Capture, it shows the following error once it's finished scanning. (This time it failed before scanning, but it usually fails after the scanner has recorded ...
0 votes
1 answer
480 views

Brother MFC-J6720DW "not connected" to MacBook Pro

Yesterday I suddenly found that I could not print to my Brother MFC-J6720DW from my MacBook Pro (running Mac OS 10.12.6), nor could I use the scanning function. The other Mac on the Wi-Fi network ...
2 votes
1 answer
1k views

Save attachments from Mail.app based on subject issues

What I am trying to do: I have to scan some personal writing that I do for my mentor to review, I have 3 types of writing J,F,W. I use my scanner to send them via email (it's a work thing so I can't ...
3 votes
2 answers
8k views

How to scan/fix bad sectors on USB connected Ext HD even if SMART is unsupported w/o buying tools

I dropped my external Seagate 2 TB hard drive on the floor. It seems to work fine. But I want to scan for bad sectors just to be safe. I use this drive for all of my TimeMachine backups. The "...
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