I want to upgrade my Mojave iMac to Catalina. I have a few 32 bit apps that won't work so I am migrating them over to an older iMac running High Sierra. I have successfully migrated two applications (Aperture and Photoshop).

However, I'm not having any luck migrating Microsoft Office 2011 for Mac. I cannot redownload the program because it is no longer supported by MS so I have moved over the plist and other files as recommended at https://cwl.cc/2012/02/easy-way-to-move-microsoft-office-2011-mac.html along with the /Applications/Microsoft Office 2011 folder.

However, when I try to launch any Office application, I get the following report:

Microsoft Word cannot be opened because of a problem.

In the Problem Details and System Configuration section of the report, I see:

Process:               Microsoft Word [1128]
Path:                  /Volumes/VOLUME/*/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier:            com.microsoft.Word
Version:               14.4.6 (14.4.6)
Build Info:            Unknown-141106~0
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Microsoft Word [1128]
User ID:               501

Date/Time:             2020-01-18 21:41:16.948 -0500
OS Version:            Mac OS X 10.13.4 (17E199)
Report Version:        12

Time Awake Since Boot: 1500 seconds

System Integrity Protection: enabled

Notes:                 Translocated Process

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel
  Referenced from: /Volumes/VOLUME/*/Microsoft Word.app/Contents/MacOS/Microsoft Word
  Reason: image not found

Binary Images:
   0xb6000 -  0x1e32feb +com.microsoft.Word (14.4.6 - 14.4.6) <3A8997BD-2AAF-E42B-B1AA-610F3C008907> /var/folders/*/Microsoft Word.app/Contents/MacOS/Microsoft Word
 0x22ab000 -  0x22f105f  dyld (551.3) <AEE46C03-FE99-3D3F-9A28-119D4A885857> /usr/lib/dyld

Anybody know how I can find this library and get it installed on the old iMac? I cannot use migration asst. because they two mac versions are different and the old iMac does not support anything OS version greater than High Sierra.


So moving the apps out of and back into the Microsoft Office 11 folder seems to have helped. After doing it, I got prompted to register the software over the phone (the product key no longer worked) using a lengthy number.

But I'm still seeing some weirdness with a There is a problem with the Office database error when I open an app and Outlook won't open at all. But I am closer, at least.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .