0

After migrating to a new computer when trying to active Office 2016 I'm getting the following error message:

Another account from the same organization is already signed in. To switch accounts, please go to Applications/Utilities/Keychain access, clear all entries including the 'Office' keyword, and then restart the app.

I tried following the steps here https://medium.com/@wangyidan621/microsoft-office-activation-and-keychain-removal-19664b1e7e77 but it didn't solve the issue.

Improve this question

1 Answer 1

Reset to default
1

What ended up working was going to https://portal.office.com/account/ then Install Status, deactivating the license, and then signing in and activating the application (e.g. Word) again.

Improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .