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After reinstalling and migrating from my former MacBook Pro, the finder cannot open up. It has its dialog asking to reopen all previous open window or not but I cannot click on either buttons.

What can I do?

Btw, unable to get focus on it with tabs and Mission Control either. I even reinstalled Sonoma without effect). Killing the task relaunch finder and it opens up the dialog again

[Update] actually, and to be more accurate, the mouse pointer manage to move the dialog box around, it is the two button that cannot gain focus and therefore I can click either one.

Removing all ~/Library/Preferences/com.apple.finder.plist* did not fix anything

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  • Can you use Mission Control to get focus on the dialog? Can you Force Quit the Finder?
    – benwiggy
    Commented Oct 28, 2023 at 14:54
  • Unable to get focus on it (I even reinstalled Sonoma without effect). Killing the task relaunch finder and it opens up the dialog again.
    – Stéphane de Luca
    Commented Oct 28, 2023 at 14:58
  • You can't click on the window at all to bring it to focus? Or Command ` (backtick)?
    – benwiggy
    Commented Oct 28, 2023 at 16:55
  • I would look at deleting some of the Finder plist preference files in the user Library/Preferences folder.
    – benwiggy
    Commented Oct 28, 2023 at 16:57
  • Thanks I did it but nothing changed, still the same dialog with unactionable buttons
    – Stéphane de Luca
    Commented Oct 28, 2023 at 17:47

2 Answers 2

Reset to default
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Dialog I created another user account (without my initial data), switched to the account (without closing actual account session) and played a bit with the finder, which behaved as expected. Then I switched backed to my account, and hallelujah, the finder dialog had its button working. I clicked on “do not reopen” and finder opened up. Looks like working normally now. Not sure what was happening. Keep a close look at how the finder will do in the next few days.

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I faced the same issue after upgrading to "MacOS Sonoma", and this problem can be solved by activating the "Keyboard navigation" setting:

enter image description here

I hope it helps :-) Thanks!

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