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I would like to buy a used MacBook, but in the region I am located they are mainly sold in a different keyboard layout than the one I am used to. Can I ask apple to substitute the key caps for me (of course for a fee)?

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    There are third-party companies that sell replacement keycaps. I've bought from them when some of my keys get worn over time.
    – Barmar
    Commented Jul 11 at 20:50

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No - altering key layout isn’t an Apple service offering.

Apple keyboards are physically different when you specify them at the time of order. They will repair a damaged keyboard or worn one in paid or warranty as Apple Authorized service, but this doesn’t include a transplant of a different layout than what was purchased.

I would budget for a new Apple Bluetooth keyboard in your purchase plans in case you can’t get used to the different layout and a wired one isn’t amenable to your workspace layout.

It takes me three weeks to get used to a new layout and mistakes abound and it never truly feels right for far longer, so if your brain works like mine, you’ll be unhappy if you need the key labels to match the layout until you’re rewired your typing expectations.

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