I'm getting a lot of kernel panics and freezes (many times/day).
I've run an EntreCheck report, but I cannot interpret it. It seems to me to be Backup and Sync to cause it anecdotally, but I think the computer restarted even after I had quit the program.
This is the report, can anyone help?
EtreCheck version: 6.0.3 (6A009)
Report generated: 2019-09-24 23:35:11
Download EtreCheck from https://etrecheck.com
Runtime: 5:34
Performance: Below Average
Problem: Computer is restarting
Major Issues:
Anything that appears on this list needs immediate attention.
System Integrity Protection disabled - System Integrity Protection is disabled. This computer is at risk of malware infection.
Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection.
Security updates disabled - Security updates are disabled. This computer is at risk of malware infection.
Kernel panics - This system has experienced kernel panics that could be related to 3rd party software.
Stuck iCloud - This machine has a large number of pending iCloud transfers.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Low disk space - This machine is running low on free hard drive space.
Heavy RAM usage - This machine is using a large amount of RAM.
High battery cycle count - Your battery may be losing capacity.
Apps crashing - There have been numerous app crashes.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.
Hardware Information:
MacBook Pro (Retina, 15-inch, Mid 2015)
MacBook Pro Model: MacBookPro11,4
1 2,2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core
16 RAM - Not upgradeable
BANK 0/DIMM0 - 8 GB DDR3 1600 ok
BANK 1/DIMM0 - 8 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 932
Video Information:
Intel Iris Pro - VRAM: 1536 MB
Color LCD 3360 x 2100
Drives:
disk0 - TS240GJDM820 240.06 GB (Solid State - TRIM: No)
Internal PCI 8.0 GT/s x2 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 239.85 GB
disk1 [APFS Virtual drive] 239.85 GB (Shared by 4 volumes)
disk1s1 - Macintosh HD (APFS) (Shared - 219.04 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 46 MB used)
disk1s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used)
disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD
239.85 GB (Shared - 219.04 GB used - 19.04 GB free)
APFS
Mount point: /
Encrypted
disk1s4 - VM [APFS VM]
239.85 GB (Shared - 1.07 GB used - 19.04 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en4: Moto G (5S) Plus
Interface en5: USB 10/100/1000 LAN
Interface en6: iPhone
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 1.78 TB available
iCloud Status: 273368 pending files
System Software:
macOS Mojave 10.14.5 (18F132)
Time since boot: About 3 hours
Configuration Files:
/etc/hosts - Count: 70
Notifications:
/Applications/Noko.app
one notification
/Applications/WhatsApp.app
2 notifications
/Applications/Slack.app
100 notifications
/Applications/openWMail.app
one notification
/Applications/Transmit.app
one notification
/Applications/Vanilla.app
6 notifications
Security:
System Status
Gatekeeper: App Store and identified developers
System Integrity Protection: Disabled
Automatic Updates: Disabled
Security Updates: Disabled
Antivirus apps: CleanMyMac
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist
Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/PT.updd.plist
Executable: /Library/PrivilegedHelperTools/PT.updd
Details: Exact match found in the whitelist - probably OK
Login Item: /Applications/Thyme.app
32-bit Applications:
30 32-bit apps
Kernel Extensions:
/Library/Application Support/VirtualBox
[Loaded] VBoxDrv.kext (6.0.8)
[Loaded] VBoxNetAdp.kext (6.0.8)
[Loaded] VBoxNetFlt.kext (6.0.8)
[Loaded] VBoxUSB.kext (6.0.8)
/Library/Extensions
[Not Loaded] Dropbox.kext (1.10.3 - SDK 10.14)
[Loaded] Boom2Device.kext (1.2 - SDK 10.12)
[Not Loaded] intelhaxm.kext (6.2.0 - SDK 10.9)
[Not Loaded] HoRNDIS.kext (9.2 - SDK 10.11)
[Loaded] TelestreamAudio.kext (1.1.1 - SDK 10.8)
/System/Library/Extensions
[Loaded] eqMac2Driver.kext (1.0 - SDK 10.12)
System Launch Agents:
[Not Loaded] 18 Apple tasks
[Loaded] 166 Apple tasks
[Running] 117 Apple tasks
System Launch Daemons:
[Not Loaded] 35 Apple tasks
[Loaded] 184 Apple tasks
[Running] 117 Apple tasks
Launch Agents:
[Running] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2019-09-23)
[Running] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2019-09-23)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-09-23)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-09-23)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-09-11)
[Running] net.culater.SIMBL.Agent.plist (wolfgang baird - installed 2019-09-21)
Launch Daemons:
[Running] PT.updd.plist (? 0 - installed 2017-08-13)
[Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-10-02)
[Running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2019-09-23)
[Running] com.bjango.istatmenus.fans.plist (Bjango Pty Ltd - installed 2019-09-23)
[Loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2019-09-23)
[Running] com.docker.vmnetd.plist (Docker Inc - installed 2019-08-01)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-09-23)
[Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2019-06-08)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-09-11)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )
[Loaded] com.safervpn.HelperTool.plist (Safer Social Ltd. - installed 2017-08-02)
[Loaded] de.appsolute.mampprohelper.plist (? 26ff81e4 - installed 2017-09-28)
[Loaded] keybase.Helper.plist (Keybase, Inc. - installed 2017-08-04)
[Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2019-05-30)
User Launch Agents:
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2019-05-29)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-23)
[Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2019-09-03)
[Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2019-05-29)
[Running] com.spotify.webhelper.plist (Spotify - installed 2019-06-01)
[Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2019-05-29)
User Login Items:
Backup and Sync.app (Google, Inc. - installed 2019-07-15)
(Application - /Applications/Backup and Sync.app)
Dropbox.app (Dropbox, Inc. - installed 2019-09-18)
(Application - /Applications/Dropbox.app)
Jumpcut.app (Steve COOK - installed 2019-09-20)
(Application - /Applications/Jumpcut.app)
Thyme.app (? - installed 2017-07-23)
(Application - /Applications/Thyme.app)
Time Zone Converter and Clock.app (App Store - installed 2019-09-06)
(Application - /Applications/Time Zone Converter and Clock.app)
Vanilla.app (Matthew Palmer - installed 2019-08-30)
(Application - /Applications/Vanilla.app)
Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2017-10-02)
AdobeExManDetect: AdobeExManDetect 1.1.0.0 (? - installed 2017-08-23)
Audio Plug-ins:
AirPlay: 2.0 (Apple - installed 2019-06-13)
BridgeAudioSP: 5.46 (Apple - installed 2019-06-13)
iSightAudio: 7.7.3 (Apple - installed 2019-06-13)
AppleAVBAudio: 740.1 (Apple - installed 2019-06-13)
SoundBunny: 1.1.4 (? - installed 2019-06-05)
BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-06-13)
AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-06-13)
Safari Extensions:
OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2019-05-29)
3rd Party Preference Panes:
FUSE (installed 2019-05-28)
SwitchResX (installed 2019-07-15)
Time Machine:
Skip System Files: No
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 239.85 GB - Disk used: 220.80 GB
Destinations:
S*******2 [Local] (Last used)
Total size: 2.00 TB
Total number of backups: 30
Oldest backup: 2019-07-06 00:07:29
Last backup: 2019-09-16 14:54:47
15 local snapshots
Oldest local snapshot: 2019-09-24 05:46:57
Last local snapshot: 2019-09-24 22:55:13
Performance:
System Load: 3.02 (1 min ago) 2.44 (5 min ago) 2.28 (15 min ago)
Nominal I/O speed: 1.52 MB/s
File system: 21.26 seconds
Write speed: 159 MB/s
Read speed: 534 MB/s
CPU Usage Snapshot:
Type Overall
System 4 %
User 11 %
Idle 84 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Google Chrome Helper (Renderer) (39) 49.60 % (Google, Inc.)
Activity Monitor 21.98 % (Apple)
WindowServer 17.40 % (Apple)
Google Chrome Helper (GPU) 13.18 % (Google, Inc.)
Google Chrome 13.10 % (Google, Inc.)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
Google Chrome Helper (Renderer) (39) 5.14 GB (Google, Inc.)
kernel_task 1.59 GB (Apple)
EtreCheckPro 583 MB (Etresoft, Inc.)
Google Chrome 436 MB (Google, Inc.)
UEFI.fd,, 402 MB (? - com.docker.hyperkit -A -u -F vms/0/hyperkit.pid -c 8 -m 8192M -s 0:0,hostbridge -s 31,lpc -s 1:0,virtio-vpnkit,path=vpnkit.eth.sock,uuid=a1a396b5-9f58-432e-98a8-0af083cf7a98 -U 49b5fc75-90b3-4e9e-ab43-ccbbad4cbbd2 -s 2:0,ahci-hd,/Users/***/Library/Containers/com.docker.docker/Data/vms/0/Docker.raw -s 3,virtio-sock,guest_cid=3,path=vms/0,guest_forwards=2376;1525 -s 4,ahci-cd,/Applications/Docker.app)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
cloudd 2 MB / 20 KB (Apple)
mDNSResponder 1 MB / 103 KB (Apple)
Slack 702 KB / 333 KB (Slack Technologies, Inc.)
WhatsApp 100 KB / 10 KB (App Store)
netbiosd 72 KB / 27 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
Google Chrome Helper (Renderer) (39) 12 (Google, Inc.)
WindowServer 9 (Apple)
mds_stores 4 (Apple)
Google Chrome Helper (GPU) 3 (Google, Inc.)
Activity Monitor 3 (Apple)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 75 MB
Used RAM: 13.27 GB
Cached files: 2.65 GB
Available RAM: 2.73 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2019-09-06 Time Zone Converter and Clock (1.5.6)
2019-09-06 WhatsApp (0.3.4480)
2019-09-07 Noko (1.3.3)
2019-09-11 Microsoft AutoUpdate (4.15.19090802)
2019-09-17 EasyRes (1.1.2)
Diagnostics Information (past 7 days):
2019-09-24 23:31:53 bird High CPU Use
Executable: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/bird
2019-09-24 19:51:38 Kernel Panic
Details:
panic(cpu 2 caller 0xffffff801c6db92d): Kernel trap at 0xffffff801c6be
3da, type 14=page fault, registers:
3rd party kernel extensions:
com.bitgapp.eqMac2Driver
com.globaldelight.driver.Boom2Device
net.telestream.driver.TelestreamAudio
org.virtualbox.kext.VBoxDrv
org.virtualbox.kext.VBoxNetAdp
org.virtualbox.kext.VBoxNetFlt
org.virtualbox.kext.VBoxUSB
2019-09-24 19:31:24 Backup and Sync.app High CPU Use
Executable: /Applications/Backup and Sync.app
2019-09-24 14:18:56 git Crash
Executable: /Library/Developer/CommandLineTools/usr/bin/git
Details:
dyld2 mode
2019-09-23 23:47:14 signpost_reporter High CPU Use
Executable: /usr/libexec/signpost_reporter
2019-09-22 20:01:13 suggestd High CPU Use
Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd
2019-09-22 18:45:43 Adobe Photoshop CC 2015.5.app High CPU Use
Executable: /Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app
2019-09-22 16:50:33 Sequel Pro.app Crash
Executable: /Applications/Sequel Pro.app
2019-09-22 15:34:44 ScreenFlow.app Crash
Executable: /Applications/ScreenFlow.app
2019-09-21 11:55:33 Finder.app High CPU Use
Executable: /System/Library/CoreServices/Finder.app
2019-09-20 15:29:47 callservicesd Crash
Executable: /System/Library/PrivateFrameworks/TelephonyUtilities.framework/callservicesd
Details:
dyld3 mode
2019-09-20 15:29:46 Visual Studio Code.app Crash
Executable: /Applications/Visual Studio Code.app
2019-09-18 21:16:58 WhatsApp.app Crash
Executable: /Applications/WhatsApp.app
End of report
