when i wanted to update the mac, this thing appear, so i can't. maybe it's cuz of some apps that i've downloaded, but i couldn't know which one is! i need to update the mac. i tried to search for solutions, but there's no such a problem. please help :( i'm really suffering and bored cuz of this problem. thanks.
10.9.5 and the model is macbook pro
EtreCheck version: 2.2 (132) Report generated 5/31/15, 1:34 AM Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products. Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️ MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications) MacBook Pro - model: MacBookPro11,1 1 2.4 GHz Intel Core i5 CPU: 2-core 4 GB RAM Not upgradeable BANK 0/DIMM0 2 GB DDR3 1600 MHz ok BANK 1/DIMM0 2 GB DDR3 1600 MHz ok Bluetooth: Good - Handoff/Airdrop2 supported Wireless: en0: 802.11 a/b/g/n/ac Battery: Health = Normal - Cycle count = 202 - SN = D864062T07FFT5YAZ
Video Information: ℹ️ Intel Iris Color LCD 2560 x 1600
System Software: ℹ️ OS X 10.9.5 (13F1077) - Time since boot: 0:19:46
Disk Information: ℹ️ APPLE SSD SD0128F disk0 : (121.33 GB) EFI (disk0s1) : 210 MB Macintosh HD (disk0s2) / [Startup]: 120.47 GB (14.70 GB free) (Low!) Recovery HD (disk0s3) [Recovery]: 650 MB
USB Information: ℹ️ Apple Internal Memory Card Reader Apple Inc. Apple Internal Keyboard / Trackpad Apple Inc. BRCM20702 Hub Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️ Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️ Mac App Store and identified developers
User Launch Agents: ℹ️ [loaded] com.adobe.ARM.[...].plist [Click for support] [loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️ iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) uTorrent Application (/Applications/uTorrent.app) AdobeResourceSynchronizer Application (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app) RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
Internet Plug-ins: ℹ️ AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Click for support] AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Click for support] QuickTime Plugin: Version: 7.7.3 JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version Default Browser: Version: 537 - SDK 10.9
User internet Plug-ins: ℹ️ _SpeedTaoPlugin: Version: Unknown - SDK 10.7 [Click for support] iGetter Plugin: Version: 2.9.2 [Click for support] iGetterScriptablePlugin: Version: 2.9.2 [Click for support] RealPlayer Plugin: Version: Unknown [Click for support]
Safari Extensions: ℹ️ FastestTube
3rd Party Preference Panes: ℹ️ None
Time Machine: ℹ️ Time Machine not configured!
Top Processes by CPU: ℹ️ 100% MPlayerX 4% fontd 3% WindowServer 2% Google Chrome Helper(7) 0% RealPlayer Downloader Agent
Top Processes by Memory: ℹ️ 991 MB com.apple.WebKit.WebContent(11) 381 MB Google Chrome Helper(7) 345 MB kernel_task 115 MB Safari 98 MB Google Chrome
Virtual Memory Information: ℹ️ 92 MB Free RAM 3.78 GB Used RAM 0 B Swap Used
Diagnostics Information: ℹ️ May 31, 2015, 01:14:50 AM Self test - passed May 29, 2015, 01:18:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/VLC_2015-05-29-011814_[redacted].crash May 28, 2015, 04:33:09 AM /Library/Logs/DiagnosticReports/mds_2015-05-28-043309_[redacted].crash