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This was quite insightful, I think I'm having a similar issue, my touchbar was working perfectly fine but I cut part of the cable during a keyboard replacement so I ordered a new touchbar flex cable and now it's dead and shows no options in mac os despite it being connected with a brand new flex cable. Just curious, do you have any updates on this?
@negacao Yes, I triple checked all the cables and connectors and made sure everything was making full contact and was seated correctly. I also made sure not to over tighten the cable connector covers because I've read that it can cause poor contact.