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iTunes is an application available for macOS and Windows. It is used to manage & play media and sync data to iOS devices.

5 votes
Accepted

Why does iTunes ask me to verify an email account that's already verified?

This will essentially "clear" the previous verification for the address, eliminating the disconnect where itunes wants you to verify, but you can't, because all the other apple clients know that you already …
Jaydles's user avatar
  • 5,215
4 votes
1 answer
46k views

Why does iTunes ask me to verify an email account that's already verified?

I recently changed my email address that I use as my apple ID to log in to itunes. So I got an email to verify it by clicking on a link, which I did. … But on my mac, when I try to login to the store in itunes, I get this: When I click ok, it takes me to the verification page, but the page seems to imply that I both need to verify my address and that …
Jaydles's user avatar
  • 5,215
3 votes

Looking for a good iPhone photo viewer

Have you considered Dropbox? It allows for any folder structure you like, and has a decent photo viewing and slideshow capability. And it's free up to a certain size, although depending on the siz …
Jaydles's user avatar
  • 5,215
5 votes

My iPad keeps asking me for my iTunes account password

Try a reset - hold the home and power buttons down until the apple logo appears. I had a similar problem when I'd downloaded an app update, but lost wifi, and it got caught in a loop, and the reset s …
Jaydles's user avatar
  • 5,215
4 votes
Accepted

How can I view movie subtitles on a new AppleTV?

I'm not sure if this will work in your case, but someone on this forum seems to have had some success in a similar situation by simply changing the file extention from .mp4 to .m4v. They were also us …
Jaydles's user avatar
  • 5,215
7 votes
3 answers
31k views

What do I do when I get a "sync session failed to start" message when syncing iPhone to itunes?

The context is that I'm restoring my wife's new replacement iPhone from a backup. It already did the first sync, where it gets all the settings and whatnot, but not the apps. Tried the second sync, w …
Jaydles's user avatar
  • 5,215
2 votes
1 answer
4k views

When I try to sync my iPad, I get an "Unknown Error (-39)"

The main thing I've noticed that's off is my pictures - when I open the pictures app, I get a message saying: iTunes Sync Needed - High Resolution images synced via itunes are missing. … Connect your device to the computer you sync photos from and launch iTunes to sync them. …
Jaydles's user avatar
  • 5,215
16 votes

Is it possible to merge two iTunes Store accounts so we can share apps and other purchases?

I found some help setting this up from "Activating Home Sharing in iTunes". … This SuperUser question seems to suggest that merging two accounts is not an option: Can I merge 2 iTunes Store accounts? …
Jaydles's user avatar
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