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I have a iPhone 7 and I want to transfer all the images and videos to my laptop however I don't have an Apple Laptop only my windows laptop. I have tried using many methods but none worked well. Directly connecting the phone to my laptop and then manually copying files from the DCIM folder results in missing out most of the stuff. Importing also doesn't work as it seems to have copied files but is saved in some unknown location which I cannot find. I also downloaded the ICloud App for my laptop but it didn't help either.

I'm using IOS 13.6 on my iPhone and my Laptop runs on Windows 10 Home Edition.

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  • Thanks for the edit - I mis-read you had an Apple laptop instead of you do not, so you can’t use Image Capture to get them directly.
    – bmike ♦
    Commented Jul 26, 2020 at 12:06
  • Are all of your photos/videos in iCloud? -> apple.stackexchange.com/a/364036/9058
    – nohillside ♦
    Commented Jul 26, 2020 at 15:39
  • I am not sure if all are there some part of it is definitely there as i occasionally keep getting messages of space running out on iCloud @nohillside
    – FoundABetterName
    Commented Jul 26, 2020 at 15:41
  • Can you describe the current state of affairs a bit better in the question then, it's rather vague at the moment. If you tried iTunes and it didn't work, please add the error message you got to the question. If you assume your iCloud storage is full, please check and be specific. Maybe downloading the photos which are in iCloud and then deleting them so a second batch will get synced is an option. RIght now it's too much guesswork involved to understand the situation.
    – nohillside ♦
    Commented Jul 26, 2020 at 15:46
  • @nohillside I am not too familiar with the ecosystem so I'm facing these problems can you also guide me to some place where I can delete all my Cloud stored images and videos at once. I feel i am making some progress and this would be the last bit of my issues your last link in the comment has helped me a lot thanks
    – FoundABetterName
    Commented Jul 26, 2020 at 15:49

1 Answer 1

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You need to install iTunes for this, see https://support.apple.com/HT210612 for details.

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  • I have tried this at some point and it didn't work too well are there any other alternatives you might suggest
    – FoundABetterName
    Commented Jul 26, 2020 at 12:09
  • @DinoManPhyLab How many photos and do you care if they keep organization and metadata?
    – bmike ♦
    Commented Jul 26, 2020 at 12:19
  • @DinoManPhyLab What exactly didn‘t go well?
    – nohillside ♦
    Commented Jul 26, 2020 at 12:35
  • There are close to 3000 Photos and videos and I don't really care unless it puts my data at jeopardy like gives them access to use my images freely @bmike
    – FoundABetterName
    Commented Jul 26, 2020 at 14:35
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    @DinoManPhyLab If you're using iTunes, check out this link: support.apple.com/en-ca/HT201302#importpc followed by this one: support.apple.com/en-ca/HT210612 and make sure, as the first article mentions, to download any iCloud photos to your device so that they're stored locally. If you want an alternative to iTunes, use iMazing (imazing.com). In my opinion, it's millions of times better than iTunes.
    – CuriosityCalls
    Commented Jul 27, 2020 at 23:39

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