I have a iPhone 7 and I want to transfer all the images and videos to my laptop however I don't have an Apple Laptop only my windows laptop. I have tried using many methods but none worked well. Directly connecting the phone to my laptop and then manually copying files from the DCIM folder results in missing out most of the stuff. Importing also doesn't work as it seems to have copied files but is saved in some unknown location which I cannot find. I also downloaded the ICloud App for my laptop but it didn't help either.

I'm using IOS 13.6 on my iPhone and my Laptop runs on Windows 10 Home Edition.

  • Thanks for the edit - I mis-read you had an Apple laptop instead of you do not, so you can’t use Image Capture to get them directly. – bmike Jul 26 at 12:06
  • Oh got it thanks @bmike – FoundABetterName Jul 26 at 12:08
  • Are all of your photos/videos in iCloud? -> apple.stackexchange.com/a/364036/9058 – nohillside Jul 26 at 15:39
  • I am not sure if all are there some part of it is definitely there as i occasionally keep getting messages of space running out on iCloud @nohillside – FoundABetterName Jul 26 at 15:41
  • Can you describe the current state of affairs a bit better in the question then, it's rather vague at the moment. If you tried iTunes and it didn't work, please add the error message you got to the question. If you assume your iCloud storage is full, please check and be specific. Maybe downloading the photos which are in iCloud and then deleting them so a second batch will get synced is an option. RIght now it's too much guesswork involved to understand the situation. – nohillside Jul 26 at 15:46

You need to install iTunes for this, see https://support.apple.com/HT210612 for details.

| improve this answer | |
  • I have tried this at some point and it didn't work too well are there any other alternatives you might suggest – FoundABetterName Jul 26 at 12:09
  • @DinoManPhyLab How many photos and do you care if they keep organization and metadata? – bmike Jul 26 at 12:19
  • @DinoManPhyLab What exactly didn‘t go well? – nohillside Jul 26 at 12:35
  • There are close to 3000 Photos and videos and I don't really care unless it puts my data at jeopardy like gives them access to use my images freely @bmike – FoundABetterName Jul 26 at 14:35
  • 1
    @DinoManPhyLab If you're using iTunes, check out this link: support.apple.com/en-ca/HT201302#importpc followed by this one: support.apple.com/en-ca/HT210612 and make sure, as the first article mentions, to download any iCloud photos to your device so that they're stored locally. If you want an alternative to iTunes, use iMazing (imazing.com). In my opinion, it's millions of times better than iTunes. – CuriosityCalls Jul 27 at 23:39

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .