My wife's iPhone 4 just died: it won't turn on and doesn't charge. It's basically a brick right now. She needs to recover the photos on it. Is there any way to recover this from the iTunes backup files?
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back up as iCloud back up?– RuskesCommented Feb 13, 2015 at 18:41
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Nope, just when connecting the phone to the mac.– cfischerCommented Feb 13, 2015 at 18:41
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Actually I'm not 100% sure she was using iCloud...– cfischerCommented Feb 13, 2015 at 18:42
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easy, just ask her for log in information in to iCloud.– RuskesCommented Feb 13, 2015 at 18:44
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Just checked the iCloud account (we use the same). No photos there, just pages, numbers, and stuff like that.– cfischerCommented Feb 13, 2015 at 18:46
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2 Answers
If the backup is on a Mac then the free/donationware iPhone/iPod Touch Backup Extractor can help you with this.
- Download and extract the application.
- Click "Read Backups" and it should give you a list of available device backups with time stamps of the last time they were backed up.
- Select your wife's backup and click "Choose".
- Select "iOS Files" and click "Extract".
- You'll be prompted for a place to save the extracted files. Select one and click "Extract here".
- Once the extract is complete a Finder window should pop up. Open the folders Media, then DCIM and you should find your wife's photos in one or more folders called things like 100APPLE.
answered Feb 14, 2015 at 0:01
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Sadly extraction of "iOS Files" outputs nothing for backups made with iOS 10.3.2 Commented Sep 19, 2017 at 20:19
If you have backed up to your computer previously, you can use iExplorer to do that sort of thing.