ScreenFlow won't record screen after transferring data to new MacBook Pro running Catalina

Question

I've just bought a new 16" MacBook Pro and I've transferred all my data, but now ScreenFlow won't record the screen anymore.

It must be a permission problem, so I've opened System Preferences > Security & Privacy > Screen Recording but I can't add ScreenFlow:

Can someone help me to add ScreenFlow again to the authorized list?

Hi, welcome to Ask Different. Apps appear in the "Screen Recording" section once they have requested the permission. You can't add any apps. What happens when you try to record the screen with Screenflow? Do you get an error message? Or nothing happens? — jaume, Commented Jun 23, 2020 at 11:14

user3439894 · Accepted Answer · 2020-06-23 11:05:01Z

3

I fixed the problem by using the following command in Terminal:

tccutil reset All net.telestream.screenflow9

Then restarted the Mac.

user3439894

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answered Jun 23, 2020 at 10:32

Camille Gallet

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