okay so basically I deleted whatsapp and the whatsapp backup available on iCloud but before doing that I backed everything up on my itunes pc when i reinstalled whatsapp they said that there was no backup available to restore so I connected my iPhone to itunes to restore and it said there wasnt enough space, I started deleting apps and pics while downloading the newest update. I thought that during the update it will restore everything automatically but it showed backing up message again and here I freaked out because it will over write my old backup that had the whatsapp messages on it. Now i tried mulitple times to do a restore and it says that the backup is corrupted! Does that mean my whatsapp backup is lost? I tried third party apps for extracation and they didnt work please help im stuck
1 Answer
If you deleted the WhatsApp backup in iCloud and the backup you had in iTunes is corrupted, then your WhatsApp history is gone.
PS: Unless you have made a Windows backup between the moment you made the last good backup in iTunes and the moment it got corrupted, but based on your description this seems unlikely.
answered Apr 13, 2020 at 18:02
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I actually didn’t create a backup, any idea why a backup got corrupted? Or how I can fix it? Commented Apr 14, 2020 at 20:15
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@Megahkiin You've mentioned that you've tried third-party apps, what exactly happened? p.s. iMazing allows a restore of a single app, have you tried that? May work even with a corrupted backup I guess, if corruption is not in WhatsApp files. Should work in trial, so nothing to lose.– MinoriteCommented Apr 14, 2020 at 20:28
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I have tried dr.fone and even paid for restoring license but the app keeps crashing and I managed to restore one chat only to PC not to the phone. I need it on my phone. I will try iMazing and see how it works Commented Apr 15, 2020 at 7:02