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Whenever I try to increase or decrease the brightness of the keyboard backlight — using the Touch Bar on my MacBook Pro (macOS Catalina) — the GUI just shows this:

Keyboard backlight UI frozen in macOS

What does this mean? Is some hardware broken, or just a software bug?

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    Most likely a software bug. Did you try restarting your MacBook? What's the version of macOS running on your Mac?
    – Nimesh Neema
    Commented Mar 12, 2020 at 12:26
  • Yes, and it's the latest Catalina
    – Baumr
    Commented Mar 12, 2020 at 12:27
  • Do you have an external keyboard connected? If yes, try reconnecting/replugging it in.
    – Nimesh Neema
    Commented Mar 12, 2020 at 12:28
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    You can also use a Terminal command to refresh the Touch Bar. Launch Terminal and type in the command pkill "Touch Bar agent" and hit Return. Hope it will help.
    – Udhy
    Commented Mar 12, 2020 at 12:35
  • Great and posted as an answer:)
    – Udhy
    Commented Mar 12, 2020 at 13:21

1 Answer 1

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You can also use a Terminal command to refresh the Touch Bar.

  1. Launch Terminal
  2. Type in the command pkill "Touch Bar agent" and hit Return.

It should help you to fix this issue.

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    Experiencing the same issue with the OP; but unfortunately this trick did not work for me on the latest version of Catalina - 10.15.4.
    – talha06
    Commented Apr 6, 2020 at 19:24

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