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I just restarted my MacBook Pro and I am now getting a blue and white rectangle near the top right corner of my screen. Does anyone know what this is or what is causing it?

MacBook Pro Retina 15-inch, Late 2013, Version 10.11.3.

enter image description here

After restarting my laptop again, the box was not there immediately, but showed up before everything was fully loaded in a slightly different location.

I am unable to click on the box, and trying to drag it just creates the regular selection box as if nothing is there.

Update: I ran Apple's diagnostics and it claimed there is nothing wrong with the machine itself.

Update 2: I attempted to restart my machine into safe mode a couple times but it did not seem to work. It looked like a normal load sequence, just hanging before asking for my login credentials. However, after a regular login, I no longer seem to have this issue. Hopefully it stays this way.

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  • Please add your system version. Additionally restart your Mac pressing the Shift key (= Safe Mode) and report the result.
    – klanomath
    Commented Feb 24, 2016 at 16:00
  • You can use "Accessibility Inspector" from Xcode and try to track the App responsible of showing this window (maybe from AXApplication accessibilityLabel). Commented Feb 24, 2016 at 16:03
  • @MateuszSzlosek Accessibility Inspector shows no additional or different information from the desktop itself. Commented Feb 24, 2016 at 16:07
  • Looks like better touch tool to me?
    – Rob
    Commented Feb 24, 2016 at 16:32
  • This rectangle looks like it's from BetterSnapTool. Commented Feb 24, 2016 at 17:25

1 Answer 1

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Here's a list of steps to possibly resolve your problem:

  1. Reset Finder: This is a basic step, just open up Force Quit Applications by calling ⌘-⌥-esc and then press finder and reset it.
  2. Open Terminal and enter the command killall Finder. If it goes away then it's a problem with finder.
  3. Open Activity Monitor: If there is anything irregular open in activity monitor just close it. However, be very careful with Activity Monitor. It's easy to close something that will crash your machine.
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  • You're welcome to post suggestions as answers in most cases. I've edited your answer to remove the "maybe this should be a comment" statement. Commented Feb 24, 2016 at 17:24
  • Thank you! I wasn't 100% sure on the rules as I'm new to Ask Different.
    – Eli Sadoff
    Commented Feb 24, 2016 at 17:51

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