does the complimentary one year warranty cover replacement of batteries that go below 50% of original capacity? What is 50%...? Like how fast does it have to drain? Is there a way to measure without bringing the iPad to an Apple store?
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Do you live in the Europe Union? You have 2 years warranty then.– RobCommented Apr 5, 2015 at 18:06
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@Rob that's not exactly true. There are 2 types of warranty in the EU, I'm not sure about the terminology in english. The first type is given by the producer of the product (Apple) and they can freely choose for how long - that is one year in Apples case. The second type is by law but only covers defects that have existed at the time of purchase. After half a year the buyer has to prove that said defect has existed at purchase which is virtually impossible for electronics like an iPad.– Kevin GrabherCommented Apr 5, 2015 at 21:49
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1 Answer
Yes, the warranty covers battery failure.
The batteries capacity can be measured in mAh. If Apple sells it with 1000mAh, then 500 would mean 50% (example numbers). I'm not sure at what percentage Apple considers a battery failure but I'm strongly assuming 50% within a year is considered a warranty case.
Call AppleCare or take it to a store. They will give you a URL to enter in Safari (something like diag://12345) That will send the test results to Apple (including battery capacity) and they'll tell you your options to get your battery swapped.
There is no official way to check your battery capacity yourself (there are possibilities with jailbroken devices AFAIK).
answered Apr 5, 2015 at 21:54
