I have a gift card whose balance should just about exactly cover the cost of some repairs Apple is doing on my computer. Is it possible to spend a gift card on repairs? I assume so, but I cannot find any confirmation on Apple's website. Just wondered if anyone on here had any experience to confirm or disconfirm.
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You can even pay part with the gift card, the rest with cash or other payment. Just be sure it's not an iTunes store gift card - those are not valid on the web store and retail stores.– bmike ♦Commented Jul 28, 2011 at 22:00
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@bmike yup, that's exactly what I did, with great success.– hairboatCommented Jul 29, 2011 at 0:13
2 Answers
If the card can be used in an Apple retail store (i.e. not an iTunes gift card), then yes. Repairs are treated as an in-line item in their POS system. Any valid form of payment that could be used to pay for anything else in the store can be used to pay for repairs.
I called an Apple retail store to confirm this.
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1Thanks for making the call for me! Sometimes I forget that the "phone" can be a valid source of info...– hairboatCommented Jul 22, 2011 at 18:48
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From the Apple Gift Card Page:
The pressure's off. Now your friends and family can choose almost anything that Apple offers in its huge collection of Mac and iPod products at any Apple Store in the United States - online, by phone, and at an Apple Store near you. Just give an Apple Gift Card and the recipient can choose from qualifying products.
Clearly just for buying a subset of products, not for repairs.
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1This is incorrect - Apple Gift Cards (which are different than iTunes gift cards) are acceptable forms of payment for anything that is sold in the Apple Retail Stores - repair services are processed through the same iPod touches as the rest of the things you buy there. Your repair paperwork gets scanned with a barcode scanner, your gift card gets swiped as a credit card would, you leave with your mac as long as enough funds are there to cover the repair.– bmike ♦Commented Jul 28, 2011 at 21:59
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Adding a data point here - was told by Apple Chat that Apple ID balance (which is redeemed by Apple Gift Card) cannot be used for AirPods Pro case replacement cost. Very frustrating.– ShawnCommented Dec 29, 2021 at 0:11