Questions tagged [repair]

Questions centering on repair of Apple hardware or software.

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macOS boots after internet recovery - but recovery partition does not. How to repair?

After a successful internet recovery, the OS boots - but the local recovery partition still appears to be messed up - it just hangs on the gray Apple screen indefinitely after using Alt/Opt to access ...
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Very poor performance of Apple AirPods Pro 2nd generation

I guess it took me this long (almost 2 months) to recognise in plainer terms that my new AirPods Pro (2nd generation) have consistently had severe connection problems and overall really poor ...
2 votes
1 answer
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MacBook Pro screen border repair

I had a little accident with my MacBook Pro (dropped it). The screen is working fine (no problem with screen display so far), it did not break but the little bar like "border" that contains ...
2 votes
2 answers
46 views

Replacing MacBook Pro M1 Screen Replacement

I have a 13-inch MacBook Pro M1 and my screen is broken. I found another MBP, same version exactly, from a friend of mine. I would like to know if I can replace my screen with the one from my friends ...
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Questions re modifying a Model 17,1 iMac running Mojave to remove the Fusion Drive

My 2015 (Model 17,1 w/OS X 10.14 Mojave) iMac was purchased new in 2017. It was a great system until its Fusion Drive failed. After two unsuccessful attempts to repair the Fusion Drive, I am now ...
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1 vote
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Can't replace iphone battery because of stripped screw head

My iPhone X battery needs replacing but the Apple Store said one of the screws has been threaded and can't be removed, so they can't take it apart and replace the battery. The fact that the only place ...
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1 vote
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MacBook Pro water damage short circuit (2019 16 inch) [duplicate]

Unfortunately I recently spilled water on my MacBook Pro 2019. It has the following specs: https://business.currys.co.uk/catalogue/computing/laptops/macbook/apple-macbook-pro-16-2019-intel-core-i7-512-...
1 vote
1 answer
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Can the iPhone reliably detect fake batteries or are there ways around it?

I’m a resident in a developing country with lots of fake products. There’s also no Apple store except in the capital, and the ‘authorized resellers’ may actually still have fake parts. Now I need to ...
4 votes
1 answer
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Is it normally for Apple employees to ask to log out of iCloud (and disable find my) for repairs?

My MacBook needed repairs and the employee asked to log out of iCloud. I did and when I got my laptop repaired and back, I now have two MacBooks registered on my account in the Apple Store. They ...
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2 votes
1 answer
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Can one replace the logic board of the 11-inch MacBook Air 2011 (A1370) with that of 2012 (A1465)?

Can one replace the logic board of the 11-inch MacBook Air 2011 (A1370) 2Gb memory with that of 2012 (A1465) with at least 4 Gb memory?
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Can I use a CR2025 battery instead of CR2032 for my AirTag?

I started to see that one of my AirTag batteries was getting low so I decided to change it. I already bought some CR2025 batteries already and when trying with one, it seems to work perfectly fine. ...
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1 answer
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Where can I find Apple authorized DIY repair manuals?

Apple did not release repair manuals to people without formal training in the past. I hear this has changed. Where can I find the Apple authorized repair manuals for DIY repairs?
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Will it fix my problem if I repair an old MacBook through Apple?

I just went in to the Genius Bar with my 2015 MacBook Pro. They say I am having a hardware issue and they will have to repair it. They've told me it's a flat fee, so any problems they find will be ...
1 vote
1 answer
894 views

MacBook Pro with TouchBar (late 2016) has black display but works with external monitor

I’ve a late 2016 MacBook Pro (4 Thunderbolt ports and Touch Bar), with Monterey 12.2 installed on it. The MacBook was perfectly working when the other day the screen suddenly went black while browsing ...
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2 votes
1 answer
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Disk Utility multiple runs shows same warning message and is not actually repairing the disk [duplicate]

Disk Utility log: Running First Aid on “Machintosh I” (disk2s1) Verifying the startup volume will cause this computer to stop responding. Verifying file system. Volume is already unmounted. Live ...
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Using contact cleaner for keyboard

I used contact cleaner to keyboard for my MBP 2020 and after that I learnt that it was a mistake. There is no problem except oily buttons for now. But I'm really scared that my computer will ...
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1 answer
145 views

Apple battery issue or something else?

I have a MacBook Air 2015 (13-inch). Bought it in oct 2016 and has been used decently since (5 years). Obviously, I have started having issues with shorter battery life (coconut battery says 30% - 40% ...
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1 vote
1 answer
608 views

Used 20v Adapter on 14.85v Mac Air: Now It Will Not Turn On! What circuit needs to be replaced for an overvoltage burnout?

My wife ordered a new adapter for her 2013 Mac Air Model A1466, Amazon sent the wrong one and we did not notice because the mag fit perfectly and it appeared to charge. This seemed to charge fine for ...
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294 views

Macbook is wobbly, creaks when pressed at the bottom

My macbook air M1 is wobbly on the bottom right. I can get it to level out by pressing down, but it will always float back up. It also creaks occasionally, and when pressing on the bottom plate middle ...
2 votes
0 answers
103 views

Macbook air 2015 trackpad short

I recently spilled some water on my macbook and it stopped working. I opened it up and cleaned all corrosion I found. Thankfully, it booted up but I noticed that the trackpad and keyboard were not ...
3 votes
1 answer
958 views

Why do I have to disable Find my iPhone?

According to the page on preparing your device for repair, you must turn off Find My iPhone before handing in your phone for repair: If you're unable to turn off Find My iPhone, Apple may not be able ...
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What harm could come from reassembling the iPhone home button without the "spring contact backing"?

I got a replacement screen for my first-generation iPhone SE, and I followed the iFixit guide to do the replacement. Step 23 of the guide mentions a "spring contact backing" part which is ...
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2 answers
169 views

Low cost way to fix keyboard not working on MacBook Pro 2016

I have a 2016 13" Macbook Pro (A1706). The keyboard has stopped working. Is it possible to replace the keyboard for a reasonable price and not replace the whole system board? Details: I spilled a ...
4 votes
2 answers
3k views

Do I need to worry about the scratch on my macbook screen?

I noticed there's a scratch on my Macbook Pro: It has been there for a couple of weeks and doesn't look very deep, but I'm wondering if that might impact how the screen functions. Do I need to ...
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2 votes
2 answers
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Is it feasible to repair the screen of an iPad 9.7" by myself?

I have an early 2018 iPad 9.7" (not the pro version). Here is what it looks like currently: https://imgur.com/a/wPrl56r. The touch screen still works, so I think it's just the glass surface that'...
1 vote
1 answer
364 views

Horizontal lines on screen and burned image rendering on macbook air 2015

The exact problem as mentioned in the Title appeared out of the blue one day and all the text and images on the screen of my Macbook Air 2015 are beyond comprehension as the screen is constantly ...
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1 answer
162 views

Missed Apple Keyboard Recall Window: What are my Options?

Not sure whether to ask this in the apple or law SE but it's very apple specific, so I'll ask here. I own a 2016 MacBook pro that I bought second-hand. Some of the keys get stuck, which was the reason ...
1 vote
1 answer
50 views

What i need to do to backup and secure my mobile data before sending it to repair

I have iPhone 11 and its screen was broken, so I will send it to an authorized reseller for Apple. but before doing so I will remove all the data I have these data include; photos, videos, apps (mail ...
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1 answer
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iPhone 8 proximity sensor not working after display switch

so I've changed a splintered display including a new flex-cable with front camera, brightness and proximity sensor of an iPhone 8 for my first time and it is working nearly as wanted... nearly! The ...
2 votes
1 answer
85 views

iMac screen shows nothing after replacing hard drive

I replaced the hard drive on my iMac 8,1 (iMac 20-Inch "Core 2 Duo" (Early 2008)) per OWC's instructions with an SSD I had sitting around. I used a 2.5" to 3.5" adapter that would ...
1 vote
0 answers
61 views

MacBook Air (13-inch, 2017) does not start

MacBook Air (13-inch, 2017) does not start when i press power button. I was using the macbook and all of a sudden the laptop shut down and made some noise, ever since then, its been 4 days the macbook ...
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4 votes
2 answers
5k views

Will Apple service an iPhone previously repaired by a third-party?

If an iPhone previously had its screen/battery/camera repaired by a third-party but it works fine afterwards, will Apple service the iPhone? For example, let's say that my iPhone battery went bad so I ...
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MacBook not powering on

I was travelling the other day, and after putting my MacBook Pro through the X-ray machine, I picked it up and got a small shock like a static electric discharge. I thought nothing of it, but after ...
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1 vote
1 answer
996 views

How can I tell if my MacMini 2012 power supply is dead?

I have a Mac Mini late-2012 A1347 that will not power on. I've tried the steps to reset the SMC (unplug-wait 30s-plug-wait 5s) and still nothing happens when I press the power button. No chime, no ...
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2 votes
0 answers
262 views

Speaker transplant between iPhone 6 Plus and 6s Plus

I have an iPhone 6s Plus and looking forward to giving it to my little sister. She complains the speaker is too quiet and that's true. You can barely hear any audio from both the earpiece and the ...
-1 votes
1 answer
347 views

Is it safe to replace a CPU in MacBook Pro 15” 2018?

My MacBook Pro 15” 2018 stopped working. The CPU model is: 2.6GHz 6‑core 8th‑generation Intel Core i7 processor, Turbo Boost up to 4.3GHz I brought it to official Apple Service. They didn’t tell me ...
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1 answer
247 views

iPhone 6 - What can cause the front camera, rear camera and the flash to stop working, all at the same time?

The front camera, rear camera and the flash light all stopped working simultaneously after I changed the charging port of my iPhone 6 myself (Apple doesn't do this). I initially thought that the cable ...
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137 views

Canned air and Liquid Submersion Indicator (LSI) Macbook

I think this is more a chemistry stack exchange question but I believe being related to a computer it isn't well received there. Canned air spray is used to clean dusty internal or external components....
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How to repair broken HDMI port on MacBook

I have a MacBook Pro (Retina, 13-inch, Early 2015). I'm happy with it but recently I started having problems connecting my external screen via HDMI. Since a few days ago, I can't make it work anymore ...
1 vote
1 answer
431 views

iMac 27" Catalina with Split Fusion Drives

I need to have a clean iMac with new OS but experiencing problems. Having commenced Recovery mode twice with new OS I am seeing Four drives. One is the 1Tb SSD but the main primary drive is showing ...
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Macbook air 2012, installed new battery, bottom of trackpad sounds loose/clicky now, ideas?

My other one couldn't hold a charge well but didn't look bloated at all to have warped anything in my system. All that was weird that happened was that I lost one of the bottom case screws (small ones)...
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759 views

Upgrade 24” iMac video card - ATI Radeon 256MB to NVIDIA GeForce 512MB

I'm not certain that this is the correct Stack Exchange forum for this question... let me know. I must acknowledge this iFixit Q&A "Can the graphics card of the 24" iMac be upgraded?&...
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101 views

Can a faulty MacBook be replaced for a brand new one?

7 months I ago I bought a new MacBook air 2019. Just recently the trackpad of my MacBook stopped clicking. As in, the haptic feedback from the clicking randomly stoped working. I sent my laptop over ...
1 vote
1 answer
45 views

Which part of the iPhone 8 Plus is this?

I decided to repair my phone. I have succesfully disassembled and assembled it. But I got this part left on my table. Any ideas of what it is?
2 votes
3 answers
1k views

Apple Repair Service Image of cracked bezel -or- what am I looking at?

A simple battery exchange for a 2014 15" Macbook Pro turned into a major repair - at least that is what Apple's Repair contractor claims. All I got after a very disappointing chat and call with ...
1 vote
3 answers
2k views

2015 MacBook Pro battery replacement at Apple store

I have an appointment scheduled for next Monday at an Apple store for a battery replacement on my early 2015 MacBook Pro with a Retina display. I was told that for this model, they need to swap the ...
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Which logic boards are compatible with Early 2015 13'' MacBook Air?

I broke the I/O board power cable socket on logic board while trying to clean my computer. AFAICT there is no way that I can somehow solder the socket back onto the logic board to make it work again (...
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0 votes
1 answer
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Strange temporary recurring flashes on the screen

So, I've been using my MacBook Pro (2019 15 inch) for quite a while now(somewhere about 6 months. Recently, I've started to notice strange blinking ringlike flickers on my screen that occur literally ...
3 votes
1 answer
1k views

Unusable 2.5" external HDD. Partition failed with the error -69760: Unable to write to the last block of the device. Exfat only? Repairable?

Update 1: Somehow, after unconnecting and re-connecting, the original disk (disk1) has now returned to original state, with the readme file as well! I still have another disk which is not working. ...
0 votes
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iPad 2 screen unresponsive in top half

I have an iPad 2 that I got for free that I’m going to fix up (digitizer) and give to my nephew. Before I fix it I was sorting out what I would have to do for it, and I noticed while in portrait mode ...

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