Questions tagged [repair]

Questions centering on repair of Apple hardware or software.

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33 views

How to repair broken HDMI port on MacBook

I have a MacBook Pro (Retina, 13-inch, Early 2015). I'm happy with it but recently I started having problems connecting my external screen via HDMI. Since a few days ago, I can't make it work anymore ...
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36 views

iMac 27" Catalina with Split Fusion Drives

I need to have a clean iMac with new OS but experiencing problems. Having commenced Recovery mode twice with new OS I am seeing Four drives. One is the 1Tb SSD but the main primary drive is showing ...
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Macbook air 2012, installed new battery, bottom of trackpad sounds loose/clicky now, ideas?

My other one couldn't hold a charge well but didn't look bloated at all to have warped anything in my system. All that was weird that happened was that I lost one of the bottom case screws (small ones)...
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36 views

Upgrade 24” iMac video card - ATI Radeon 256MB to NVIDIA GeForce 512MB

I'm not certain that this is the correct Stack Exchange forum for this question... let me know. I must acknowledge this iFixit Q&A "Can the graphics card of the 24" iMac be upgraded?&...
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Can a faulty MacBook be replaced for a brand new one?

7 months I ago I bought a new MacBook air 2019. Just recently the trackpad of my MacBook stopped clicking. As in, the haptic feedback from the clicking randomly stoped working. I sent my laptop over ...
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39 views

Which part of the iPhone 8 Plus is this?

I decided to repair my phone. I have succesfully disassembled and assembled it. But I got this part left on my table. Any ideas of what it is?
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122 views

Apple Repair Service Image of cracked bezel -or- what am I looking at?

A simple battery exchange for a 2014 15" Macbook Pro turned into a major repair - at least that is what Apple's Repair contractor claims. All I got after a very disappointing chat and call with ...
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53 views

2015 MacBook Pro battery replacement at Apple store

I have an appointment scheduled for next Monday at an Apple store for a battery replacement on my early 2015 MacBook Pro with a Retina display. I was told that for this model, they need to swap the ...
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Which logic boards are compatible with Early 2015 13'' MacBook Air?

I broke the I/O board power cable socket on logic board while trying to clean my computer. AFAICT there is no way that I can somehow solder the socket back onto the logic board to make it work again (...
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31 views

Strange temporary recurring flashes on the screen

So, I've been using my MacBook Pro (2019 15 inch) for quite a while now(somewhere about 6 months. Recently, I've started to notice strange blinking ringlike flickers on my screen that occur literally ...
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259 views

Unusable 2.5" external HDD. Partition failed with the error -69760: Unable to write to the last block of the device. Exfat only? Repairable?

Update 1: Somehow, after unconnecting and re-connecting, the original disk (disk1) has now returned to original state, with the readme file as well! I still have another disk which is not working. ...
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iPad 2 screen unresponsive in top half

I have an iPad 2 that I got for free that I’m going to fix up (digitizer) and give to my nephew. Before I fix it I was sorting out what I would have to do for it, and I noticed while in portrait mode ...
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iPhone 6s repaired without disconnecting the battery

I replaced the screen on my iPhone (turned off). With the phone still open I turned it on the check screen and it worked. Since it was locked I pressed the home button, and the screen went on and ...
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108 views

Can I fix the screen on my macbook?

I dropped my Macbook the other day, and when I opened it, there were lines on my screen. I have a pretty solid cover as a case and it was about a 3-foot drop. The colored vertical lines tend to ...
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49 views

Growing black portion on the screen of 2017 MacBook Pro. What could be the cause?

I bought my MBP 13" 2017 (without TouchBar) in late 2018. So far, so good, but after I started using it by plugging in an LG 23" monitor (as a second display), a black pixel stripe started showing up ...
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43 views

What is the name of the small circuit board above the trackpad that the flex cable connects to on the MacBook pro retina 2015 13"?

My keyboard and track pad are not working and I'm thinking it's neither the keyboard nor the track pad nor even the flex cable. When I was replacing the flex cable the circuit board that the flex ...
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374 views

repair EXFAT external disk

My photos disk seems to have issues. Osx cannot mount it again. Also, the first aid utility is not successful dev/disk2 (external, physical): #: TYPE NAME ...
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707 views

gpt recover: unable to open device '/dev/disk2': Resource busy

I am trying to repair an external hard drive that is showing up under diskutil list and the Disk Utility app, but says "First Aid process has failed. If possible back up the data on this volume. Click ...
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3answers
157 views

MacBook late 2016 does not recognize internal SSD. I can boot up from an external SSD that has macOS installed

I have a MacBook that will boot up from an external SSD that has macOS Sierra installed. However once I boot into macOS and see my disks using diskutil list, no physical internal drive is found. Only ...
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25 views

MacBook cooler fan ripped wires

Due to a mishap during disassembly, I managed to rip the cooler fan's wires from the on-board connector. The connector itself appears intact, as do the ends of the wires. Is there a way of re-...
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1answer
36 views

Macbook Pro 2015's screen flashes up and down

I got my Mid-2105 15" MacBook Pro a year or two back. It worked great, and I even got a free battery replacement from Apple. However a few days ago it was dropped on the floor. At first, the Mac was ...
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105 views

Smart Keyboard for 10.5" iPad Pro broken

I purchased a Smart Keyboard for my 10.5" iPad Pro in March 2018. Around December 2018/January 2019, it started failing: after putting it into the typing position, the software keyboard would stay on ...
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Repairing Apple Magic Keyboards: iFixIt, documentation - how to diagnose and fix broken circuit paths

I own a large number of Apple Keyboards, and my friends and family as well. Very often these Keyboards start to have the two common issues: either keys are stuck, or keys stop working entirely. I ...
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59 views

15.4" Retina MacBook Pro (Mid 2012): Broken metal pieces from connector on the motherboard

Yesterday I was replacing the housing on my 15.4" Retina MacBook Pro (Mid 2012) (A1398). When I was removing the Logic-board, I broke this little metal parts from one connector. I don't actually know ...
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76 views

Repairing Mac SSD from Windows when HFS/APFS viewers don't work

My friend's 2015 13" MacBook Pro had water spilled on it, and no longer works. I want to extract the files contained for him. I removed the SSD from the Mac, and connected it to my Windows 10 laptop ...
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217 views

Can I run MacBook Pro Retina 13 inch early 2015 without a battery?

I have a swollen battery, and want to remove it while waiting for the replacement. Can I remove it and safely turn on the Mac only with the power chord?
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50 views

Fixing an LED Home Cinema display caused whistling and a spark, is it salvageable?

I was given an LED Cinema Display 1920x1200 from December 2008. I was able to fix a similar one because of a software issue on the owner's computer. I was told that it was working intermittently, ...
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22 views

Unresponsive touchscreen in refurbished iPhone X [duplicate]

I've bought an iPhone X from an online retailer for used and refurbished iPhones. The official description is "used, like new", and the retailer pledges that all repairs (if any) have been done with ...
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1answer
178 views

What size is this internal screw for the Macbook Air (A1466)?

I just replaced the battery for my Macbook Air (A1466), but in the process I lost one of the screws (image attached). I initially ordered a standard replacement set from Amazon, but realized it may ...
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43 views

Please help me repair my update catalog

I have a MacBook Pro 15" mid 2014 model. I was attempting to fix catalog issues because I could not install Catalina. Now, all I am offered is Catalina Beta. I used the command /usr/sbin/...
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31 views

After Cellphone repair shop - power button damged and cant switch back to bright mode

I brought my iPhone7 to a cellphone repair shop to replace my lightning connector and exchange the battery. Unfortunately after the replacement, my home button does not trigger anymore (interestingly,...
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79 views

Opened iPhone SE wrong - screen with lines and no video

I just yanked my phone screen a little when opening my SE. Now the display turns on but has lines and looks very broken. I am pretty sure it's the ribbon cables but I don't know where to get ...
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2answers
53 views

Connect Mac CD drive to another Mac

Question: Can I take apart a CD drive from an old MacBook Pro and connect it to a newer MacBook Pro that does not have a CD drive? Background: The old MacBook Pro is broken, but the CD drive still ...
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66 views

How can I reset a disabled macbook pro 2010 [duplicate]

The password was reset a long time ago, and I have no idea of it. I do not have access to the original owner of the macbook pro. When I turn it on, I have to enter the firmware password, but of course ...
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247 views

Can a minor attend a Genius Bar appointment alone?

Can someone under 18 attend a Genius Bar appointment alone, if the device is in their name and they know the Apple ID details?
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2answers
179 views

Can you use Apple Care+ without any checks (bringing just MacBook)?

My MacBook Pro 15-inch 2017 is purchased in USA by a friend of mine. I think there is hardware issue because sometimes screen becomes black and I have to restart it. I have checked coverage by ...
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1answer
88 views

Should this hardware piece look like this?

In the image you can see the hardware part of the battery (I think) and it looks weird with all the white things. Is this normal, because the Mac was recently bought. This is a MacBook Air 2019. ...
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15 views

How can I encrypt or prevent access to a user's files to another user in the system?

I need to take my macbook pro (MBP 15 mid 2015) to a mac repair shop for a screen replacement. I don't want to leave my files exposed to another user in the system. I plan to create a second admin ...
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1answer
2k views

can “File system check exit code is 8” be repaired?

I have a startup disk from my old computer with error File system check exit code is 8. can this be repaired? I would like to use it to migrate files and settings to my new computer, it is an SSD if ...
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56 views

I live in Taipei, how can I get help by chat in English?

I would like to use the chatsupport feature. I am in Taipei and my only languages are Math, Python and English. However chatsupport will only converse with me in Chinese. I walked into Apple Taipei ...
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360 views

macOS Mojave install disk locked

I made a mistake when trying to reset my MacBook. When I thought I was erasing the iCloud Disk, I instead erased my macOS Base System. I have troubleshooted it multiple times, including restarting ...
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1answer
56 views

MacBook keyboard repair program - India

I am planning to buy a MacBook Pro (2018) from Singapore for use in India. I want to know if my MacBook will be eligible for the keyboard repair program in India. If yes, how will I have to register ...
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1answer
41 views

Is running two monitors off a 2017 MacBook Pro 13” too much for the computer to handle?

So recently, after about a year of steady use, the onboard graphics on my 2017 MBP 13” failed. The setup I use every day for work is running two 1080p monitors off of the computer. One of the guys at ...
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26 views

6 months old iPhone 6s battery disabled peak power

I had my iPhone 6s battery replaced by Apple in November last year (i.e. 5,5 months ago). Today the phone crashed and peak power was disabled again. Admittedly it was relatively cold outside (about 8°...
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2answers
571 views

What can I do if my MacBook isn’t charging but already ran out?

My 12" 2017 MacBook suddenly stopped charging, and I tried an SMC reset. However, the MacBook already ran out on the battery, and thus I think even the SMC reset did not work, since when I did it, it ...
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6k views

AppleCare - Can I Cancel The Monthly Plan After Doing a Repair?

If I get AppleCare today and pay $7.99 a month for coverage on my iPhone and then do a screen replacement next month, would I then be able to cancel the monthly subscription the month afterwards? I ...
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52 views

What is a good way to move my MacBook life to a temporary computer, and back to primary computer?

I use my MacBook Pro extensively, for work and pleasure. I have a lot of apps and settings. I have a ton of data in my Calendar app and Contacts app. I have a sequence of year-based project ...
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1answer
166 views

Apple Internal Hard Drive Error

So long story short, my iMac was working perfectly fine and I just decided to restart it because the fan was loud, it made a weird noise and now it keeps taking me back to either reinstall my macos, ...
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29 views

MacBookPro A1278 WiFi refuses to turn back on after working for 10 min after restart

I recently repaired this laptop from dead state (water damage) and it works fine now, except for the WiFi, which has intermittent problems. When I restart the Mac the WiFi works fine -- it connects ...
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197 views

I reassembled a Mac Pro A1186 and have extra parts left over. What do they go to?

I disassembled a Mac Pro A1186 for cleaning and upon reassembly found that I have several screws and what appear to be some kind of nuts. I don't remember what they go to. This system did not have ...

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