Questions tagged [repair]

Questions centering on repair of Apple hardware or software.

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2
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0answers
7 views

How can I encrypt or prevent access to a user's files to another user in the system?

I need to take my macbook pro (MBP 15 mid 2015) to a mac repair shop for a screen replacement. I don't want to leave my files exposed to another user in the system. I plan to create a second admin ...
1
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1answer
27 views

can “File system check exit code is 8” be repaired?

I have a startup disk from my old computer with error File system check exit code is 8. can this be repaired? I would like to use it to migrate files and settings to my new computer, it is an SSD if ...
0
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0answers
27 views

2018 MBP Display cable loose after keyboard repair?

My MBP 2018 13" i7 had to get its keyboard replaced a whole two days after I got it...a brand new work machine. That was in May 2019. Flash forward to two weeks ago, I noticed an occasional and very ...
1
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1answer
30 views

I live in Taipei, how can I get help by chat in English?

I would like to use the chatsupport feature. I am in Taipei and my only languages are Math, Python and English. However chatsupport will only converse with me in Chinese. I walked into Apple Taipei ...
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0answers
69 views

macOS Mojave install disk locked

I made a mistake when trying to reset my MacBook. When I thought I was erasing the iCloud Disk, I instead erased my macOS Base System. I have troubleshooted it multiple times, including restarting ...
2
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1answer
30 views

MacBook keyboard repair program - India

I am planning to buy a MacBook Pro (2018) from Singapore for use in India. I want to know if my MacBook will be eligible for the keyboard repair program in India. If yes, how will I have to register ...
2
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1answer
32 views

Is running two monitors off a 2017 MacBook Pro 13” too much for the computer to handle?

So recently, after about a year of steady use, the onboard graphics on my 2017 MBP 13” failed. The setup I use every day for work is running two 1080p monitors off of the computer. One of the guys at ...
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0answers
23 views

6 months old iPhone 6s battery disabled peak power

I had my iPhone 6s battery replaced by Apple in November last year (i.e. 5,5 months ago). Today the phone crashed and peak power was disabled again. Admittedly it was relatively cold outside (about 8°...
3
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2answers
451 views

What can I do if my MacBook isn’t charging but already ran out?

My 12" 2017 MacBook suddenly stopped charging, and I tried an SMC reset. However, the MacBook already ran out on the battery, and thus I think even the SMC reset did not work, since when I did it, it ...
1
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1answer
823 views

AppleCare - Can I Cancel The Monthly Plan After Doing a Repair?

If I get AppleCare today and pay $7.99 a month for coverage on my iPhone and then do a screen replacement next month, would I then be able to cancel the monthly subscription the month afterwards? I ...
0
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1answer
34 views

What is a good way to move my MacBook life to a temporary computer, and back to primary computer?

I use my MacBook Pro extensively, for work and pleasure. I have a lot of apps and settings. I have a ton of data in my Calendar app and Contacts app. I have a sequence of year-based project ...
1
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1answer
137 views

Apple Internal Hard Drive Error

So long story short, my iMac was working perfectly fine and I just decided to restart it because the fan was loud, it made a weird noise and now it keeps taking me back to either reinstall my macos, ...
1
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0answers
26 views

MacBookPro A1278 WiFi refuses to turn back on after working for 10 min after restart

I recently repaired this laptop from dead state (water damage) and it works fine now, except for the WiFi, which has intermittent problems. When I restart the Mac the WiFi works fine -- it connects ...
5
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1answer
173 views

I reassembled a Mac Pro A1186 and have extra parts left over. What do they go to?

I disassembled a Mac Pro A1186 for cleaning and upon reassembly found that I have several screws and what appear to be some kind of nuts. I don't remember what they go to. This system did not have ...
1
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1answer
377 views

Burned magsafe dc in board ports: Replace, even if working?

I have noticed that two of the pin plugs on my magsafe dc in board, the ones, which are for power are blacked. As far as I know, this is due to moisture. Right now everything is working fine, however ...
2
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0answers
33 views

iPhone 6 - App icons disappeared, lost a lot of features

My sister's iPhone 6 stopped working properly after she turned it off back on (that is what she stated). Some icons disappeared and some turned white. We are unable to delete the apps. We already ...
1
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1answer
28 views

Which 15 inch macbook with USB has the highest repair score?

I'm doing research into MacBooks and would like to pick the one which is easiest/cheapest to repair. Can someone point me to a list which has some metrics like "repair score" or reliability? I know ...
1
vote
1answer
499 views

How to fix memory corruption on 2011 MacBook Air?

I got a 2011 MacBook Air 13”, the device was slowly dying. Now it only boots intermittently and crashes/freezes within 15 seconds of boot up. Many times it does not boot at all - just black screen and ...
1
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2answers
34 views

iPhone display broken

The display of my old iPhone 6s broke yesterday. I want to repair it by myself. I've found many displays that can be bought on the internet but with a price of 30€ I don't think that these are ...
6
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2answers
851 views

Is Apple using the updated 2018 MacBook Pro keyboard when replacing older keyboards under the new keyboard service program?

Apple revealed an updated 2018 MacBook Pro with an updated butterfly keyboard. I recently had my 2016 MacBook Pro keyboard replaced under the keyboard service program that was recently opened. Is ...
2
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2answers
311 views

My keyboard on MacBook got stuck - do Apple Stores fix it without Apple Care?

The delete key on my MacBook (mid-2017 12' model) seems to have got stuck and often it won't respond to my pushing on the key. So I temporarily swapped the delete key for the backslash but I rather ...
1
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0answers
849 views

How can I *unlock* a CoreStorage volume that is not recognized?

I have a 4TB Seagate Expansion Portable Drive with <1 TB data. It's HFS+, GUID Partition, encrypted with File Vault. It was unplugged without disconnecting, and now the disk image does not mount. ...
0
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1answer
248 views

Macbook Pro A1706, Glass Screen Repair (not the LCD)

So recently I broke the display of my Macbook by closing the lid with an item inside. I have repaired the LCD myself, however, when I was making the repair I cracked the glass screen cover. Just ...
1
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1answer
30 views

Is this just a keyboard defect or more [duplicate]

I was stupidly trying to clean the keyboard by taking out each key using a screwdriver as a lever, washing and subsequently drying them. Now only the power button works (MBA 2012). During the process, ...
2
votes
1answer
267 views

Philips #00 screwdriver for MacBook Pro 2013 NZ does not fit

I need to remove the back plane of an early 2013 MacBook Pro, sold in New Zealand. According to questions on here: What screwdriver size is needed for MacBook Pro mid 2012 back cover? Screwdriver ...
1
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1answer
566 views

Repair shop suggests to solder new graphics chip onto a used graphics card

Recently, my 27" iMac Mid-2011 had a graphics card failure (an AMD Radeon HD 6970M 2GB GDDR5). Even though the computer now is vintage-classed, I still want to repair it. Unfortunately, Apple-...
0
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0answers
298 views

Water-damaged Macbook Pro - everything except keyboard and trackpad works

A family member gave me a 13" mid-2015 Macbook Pro that had been water-damaged. Besides the battery being dead, the computer booted up fine. The only two things that don't work are the keyboard and ...
0
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1answer
216 views

Glass panel compability for iMac 21.5'' late-2012 (A1418 - EMC 2544)

Do 21.5'' iMacs from other years use the same glass panel than the A1418 of late-2012 ? Not only the screen diagonal 21.5'' must be same, but also the height, width, thickness, and width of the ...
0
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1answer
35 views

Diagnostic & Usage On Apple Device

Hoping someone can help: I sent my apple device into a screen repair shop (had to drop off ipad and require to provide passcode) Can I use the diagnostic and usage to see what apps were opened during ...
0
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3answers
652 views

Apple Hardware Test gives no issues, but MacBook 8,1 fails to load after login

This MacBook fails to finish logging in after boot ... diagnosis was a "bad harddrive cable", but after replacing that, no change. For reference, an independent, Apple-certified repair center did a "...
1
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0answers
27 views

Clean Macbook 12" key contact [duplicate]

A few months ago on a flight, I stupidly put a glass of wine next to my immaculate Macbook. The inevitable happened and half a glass of red wine was split directly onto the keyboard. In a combined two ...
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0answers
264 views

Macbook Pro 13" Retina Late 2013 trackpad replacement

I'm having troubles with replacing the trackpad on my MBPr 13" Late 2013. I've tried two replacement parts. With the first part only click works, but nothing else (I cannot move the mouse pointer at ...
1
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0answers
680 views

Macbook pro 13 2017 model. screen is very delicate. are screeen replacements reliable?

so i closed my space grey 2017 macbook pro 13" ( i opted for the model without the touch bar) after a lecture and was going to put it in my backpack , but when i closed it, the edge of my zip up ...
2
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1answer
1k views

How to check iPhone logic board?

My iPhone 6 got water damaged. And I checked and found that logic board has short circuit. So I'm planning to buy a logic board from eBay and replace old one. But I want to check it just by ...
6
votes
1answer
3k views

Reinstall broken recovery partition on High Sierra

macOS High Sierra (10.13) is the main OS on my Mac and it boots without issue. However, the recovery partition is corrupted and I cannot boot to it without seeing an error. How do I reinstall the ...
1
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1answer
77 views

CPU broken on my late 2013 Macook Pro. Is it worth replacing? [closed]

My computer keeps restarting and after taking it into the Apple store and a repair store, both are telling me the CPU needs to be replaced. The Macbook pro is a late 2013 and it's like a $500+ repair. ...
3
votes
2answers
2k views

Replacing a cracked MacBook Retina Display with third-party hardware?

I need to replace a cracked Retina Display on a 15″ MacBook (2015), but I do not want to buy Apple's expensive replacement parts. Is there third-party hardware that I could use? "Retina Displays" are ...
-1
votes
1answer
15k views

Left Shift/Control/Option keys don't work [duplicate]

Yesterday the shift stopped working most of the time (it works 1/100) suddenly (did not spill anything), and the weird thing is that today the Control & Option keys joined the party — they stopped ...
8
votes
5answers
50k views

How to fix “macOS needs to repair your library to run applications” after High Sierra upgrade?

After upgrading to High Sierra, I'm getting this error message about 30-50 times a day: Is there any way to find out what is causing this error? Any ideas how to fix it?
1
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2answers
692 views

What are specs of this MagSafe wire, and what is its purpose?

I need to repair a MagSafe power adapter, which has a damaged cable. As you can see in the photos, there is damage to what appears to be shielding. Update: This frayed wire is not “shielding.” ...
1
vote
2answers
3k views

MacBook not turning on after replacing trackpad cable

I have a MacBook Pro (early 2015, 13"). About a year ago, the keyboard and trackpad quit working. I took it to the Apple Store and they said it could be that the cable went bad. They also said they ...
1
vote
1answer
45 views

What are possible consequences for the screen, when doing the replacement of iPhone 5s home button

I need to replace the fingerprint sensor along with the home button on my iPhone 5s, but I am afraid of what would the consequences be on the screen. Right now, the screen assembly seems to be ...
0
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1answer
1k views

Found my iPhone 6 screen separated, how to repair it?

I was traveling by air very recently, and once I got home I noticed that the button on my iPhone 6 seemed to be more deeply recessed. After a while I realized that this did not make any sense ...
1
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1answer
500 views

Can the GPU issue in 2011 Macbook Pros be latent?

How permanent is the GPU defect in 2011-2013 MacBook Pros? Suppose one tests a used Macbook Pro by running a few random programs for ten minutes. Is it possible that the seller would have experienced ...
2
votes
1answer
110 views

What physical maintenance should I perform on a MacBook Pro?

I have a 2009 and 2013 MacBook Pro (MBP). My wife has a 2015 MBP. I'd love to maximize their lifespans by taking care of them physically. What there any physical maintenance that I can perform on ...
1
vote
2answers
1k views

Data backup needed before Apple Store screen repair?

My 2016 Macbook Pro screen has vertical stripes of bad pixels and I just scheduled to take it in for repair. Do they usually just fix the screen or do they replace the entire computer? I'm curious ...
2
votes
1answer
556 views

Can I glue a MagSafe connector broken at the “computer” end?

On the left is what I have; wire part on the left, broken off part on the right. The right is what I would like. I can just take the broken off part and hold it against the wire part to make it the ...
2
votes
2answers
2k views

How can I *unlock* a CoreStorage logical-volume without mounting it?

I had a damaged disk that's encrypted with CoreStorage / FileVault. DiskWarrior was unable to operate on it while encrypted, obviously (“This is an offline, unavailable Core Storage disk.”); but the ...
1
vote
1answer
747 views

Transplanting MacBook Air 11“ logic board to a 13” one

I've got an 11" MacBook Air with a broken screen (big gaping hole due to mishandling). I've also have another 13" MacBook Air with a broken logic board (won't boot and the beeps seem to say "memory ...
2
votes
1answer
451 views

How can I tell if my Macbook Pro has had its SSD replaced or not?

I was having issues with my work laptop so I gave it to our IT guy who sent it to Apple for repairs. When it came back he told me they had to replace the logic board (which made sense based on the ...