Questions tagged [repair]

Questions centering on repair of Apple hardware or software.

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1answer
22 views

What size is this internal screw for the Macbook Air (A1466)?

I just replaced the battery for my Macbook Air (A1466), but in the process I lost one of the screws (image attached). I initially ordered a standard replacement set from Amazon, but realized it may ...
2
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0answers
39 views

Please help me repair my update catalog

I have a MacBook Pro 15" mid 2014 model. I was attempting to fix catalog issues because I could not install Catalina. Now, all I am offered is Catalina Beta. I used the command /usr/sbin/...
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0answers
30 views

After Cellphone repair shop - power button damged and cant switch back to bright mode

I brought my iPhone7 to a cellphone repair shop to replace my lightning connector and exchange the battery. Unfortunately after the replacement, my home button does not trigger anymore (interestingly,...
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1answer
33 views

Opened iPhone SE wrong - screen with lines and no video

I just yanked my phone screen a little when opening my SE. Now the display turns on but has lines and looks very broken. I am pretty sure it's the ribbon cables but I don't know where to get ...
1
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2answers
44 views

Connect Mac CD drive to another Mac

Question: Can I take apart a CD drive from an old MacBook Pro and connect it to a newer MacBook Pro that does not have a CD drive? Background: The old MacBook Pro is broken, but the CD drive still ...
0
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1answer
30 views

How can I reset a disabled macbook pro 2010 [duplicate]

The password was reset a long time ago, and I have no idea of it. I do not have access to the original owner of the macbook pro. When I turn it on, I have to enter the firmware password, but of course ...
1
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1answer
81 views

Can a minor attend a Genius Bar appointment alone?

Can someone under 18 attend a Genius Bar appointment alone, if the device is in their name and they know the Apple ID details?
3
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2answers
168 views

Can you use Apple Care+ without any checks (bringing just MacBook)?

My MacBook Pro 15-inch 2017 is purchased in USA by a friend of mine. I think there is hardware issue because sometimes screen becomes black and I have to restart it. I have checked coverage by ...
2
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1answer
81 views

Should this hardware piece look like this?

In the image you can see the hardware part of the battery (I think) and it looks weird with all the white things. Is this normal, because the Mac was recently bought. This is a MacBook Air 2019. ...
2
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0answers
14 views

How can I encrypt or prevent access to a user's files to another user in the system?

I need to take my macbook pro (MBP 15 mid 2015) to a mac repair shop for a screen replacement. I don't want to leave my files exposed to another user in the system. I plan to create a second admin ...
1
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1answer
130 views

can “File system check exit code is 8” be repaired?

I have a startup disk from my old computer with error File system check exit code is 8. can this be repaired? I would like to use it to migrate files and settings to my new computer, it is an SSD if ...
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0answers
28 views

2018 MBP Display cable loose after keyboard repair?

My MBP 2018 13" i7 had to get its keyboard replaced a whole two days after I got it...a brand new work machine. That was in May 2019. Flash forward to two weeks ago, I noticed an occasional and very ...
1
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1answer
36 views

I live in Taipei, how can I get help by chat in English?

I would like to use the chatsupport feature. I am in Taipei and my only languages are Math, Python and English. However chatsupport will only converse with me in Chinese. I walked into Apple Taipei ...
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0answers
209 views

macOS Mojave install disk locked

I made a mistake when trying to reset my MacBook. When I thought I was erasing the iCloud Disk, I instead erased my macOS Base System. I have troubleshooted it multiple times, including restarting ...
2
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1answer
32 views

MacBook keyboard repair program - India

I am planning to buy a MacBook Pro (2018) from Singapore for use in India. I want to know if my MacBook will be eligible for the keyboard repair program in India. If yes, how will I have to register ...
2
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1answer
34 views

Is running two monitors off a 2017 MacBook Pro 13” too much for the computer to handle?

So recently, after about a year of steady use, the onboard graphics on my 2017 MBP 13” failed. The setup I use every day for work is running two 1080p monitors off of the computer. One of the guys at ...
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0answers
25 views

6 months old iPhone 6s battery disabled peak power

I had my iPhone 6s battery replaced by Apple in November last year (i.e. 5,5 months ago). Today the phone crashed and peak power was disabled again. Admittedly it was relatively cold outside (about 8°...
3
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2answers
514 views

What can I do if my MacBook isn’t charging but already ran out?

My 12" 2017 MacBook suddenly stopped charging, and I tried an SMC reset. However, the MacBook already ran out on the battery, and thus I think even the SMC reset did not work, since when I did it, it ...
1
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1answer
3k views

AppleCare - Can I Cancel The Monthly Plan After Doing a Repair?

If I get AppleCare today and pay $7.99 a month for coverage on my iPhone and then do a screen replacement next month, would I then be able to cancel the monthly subscription the month afterwards? I ...
0
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1answer
36 views

What is a good way to move my MacBook life to a temporary computer, and back to primary computer?

I use my MacBook Pro extensively, for work and pleasure. I have a lot of apps and settings. I have a ton of data in my Calendar app and Contacts app. I have a sequence of year-based project ...
1
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1answer
149 views

Apple Internal Hard Drive Error

So long story short, my iMac was working perfectly fine and I just decided to restart it because the fan was loud, it made a weird noise and now it keeps taking me back to either reinstall my macos, ...
1
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0answers
28 views

MacBookPro A1278 WiFi refuses to turn back on after working for 10 min after restart

I recently repaired this laptop from dead state (water damage) and it works fine now, except for the WiFi, which has intermittent problems. When I restart the Mac the WiFi works fine -- it connects ...
5
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1answer
186 views

I reassembled a Mac Pro A1186 and have extra parts left over. What do they go to?

I disassembled a Mac Pro A1186 for cleaning and upon reassembly found that I have several screws and what appear to be some kind of nuts. I don't remember what they go to. This system did not have ...
1
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1answer
568 views

Burned magsafe dc in board ports: Replace, even if working?

I have noticed that two of the pin plugs on my magsafe dc in board, the ones, which are for power are blacked. As far as I know, this is due to moisture. Right now everything is working fine, however ...
2
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0answers
42 views

iPhone 6 - App icons disappeared, lost a lot of features

My sister's iPhone 6 stopped working properly after she turned it off back on (that is what she stated). Some icons disappeared and some turned white. We are unable to delete the apps. We already ...
1
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1answer
29 views

Which 15 inch macbook with USB has the highest repair score?

I'm doing research into MacBooks and would like to pick the one which is easiest/cheapest to repair. Can someone point me to a list which has some metrics like "repair score" or reliability? I know ...
1
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1answer
657 views

How to fix memory corruption on 2011 MacBook Air?

I got a 2011 MacBook Air 13”, the device was slowly dying. Now it only boots intermittently and crashes/freezes within 15 seconds of boot up. Many times it does not boot at all - just black screen and ...
1
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2answers
35 views

iPhone display broken

The display of my old iPhone 6s broke yesterday. I want to repair it by myself. I've found many displays that can be bought on the internet but with a price of 30€ I don't think that these are ...
6
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2answers
930 views

Is Apple using the updated 2018 MacBook Pro keyboard when replacing older keyboards under the new keyboard service program?

Apple revealed an updated 2018 MacBook Pro with an updated butterfly keyboard. I recently had my 2016 MacBook Pro keyboard replaced under the keyboard service program that was recently opened. Is ...
2
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2answers
349 views

My keyboard on MacBook got stuck - do Apple Stores fix it without Apple Care?

The delete key on my MacBook (mid-2017 12' model) seems to have got stuck and often it won't respond to my pushing on the key. So I temporarily swapped the delete key for the backslash but I rather ...
1
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0answers
1k views

How can I *unlock* a CoreStorage volume that is not recognized?

I have a 4TB Seagate Expansion Portable Drive with <1 TB data. It's HFS+, GUID Partition, encrypted with File Vault. It was unplugged without disconnecting, and now the disk image does not mount. ...
0
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1answer
289 views

Macbook Pro A1706, Glass Screen Repair (not the LCD)

So recently I broke the display of my Macbook by closing the lid with an item inside. I have repaired the LCD myself, however, when I was making the repair I cracked the glass screen cover. Just ...
1
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1answer
30 views

Is this just a keyboard defect or more [duplicate]

I was stupidly trying to clean the keyboard by taking out each key using a screwdriver as a lever, washing and subsequently drying them. Now only the power button works (MBA 2012). During the process, ...
2
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1answer
331 views

Philips #00 screwdriver for MacBook Pro 2013 NZ does not fit

I need to remove the back plane of an early 2013 MacBook Pro, sold in New Zealand. According to questions on here: What screwdriver size is needed for MacBook Pro mid 2012 back cover? Screwdriver ...
1
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1answer
687 views

Repair shop suggests to solder new graphics chip onto a used graphics card

Recently, my 27" iMac Mid-2011 had a graphics card failure (an AMD Radeon HD 6970M 2GB GDDR5). Even though the computer now is vintage-classed, I still want to repair it. Unfortunately, Apple-...
0
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0answers
336 views

Water-damaged Macbook Pro - everything except keyboard and trackpad works

A family member gave me a 13" mid-2015 Macbook Pro that had been water-damaged. Besides the battery being dead, the computer booted up fine. The only two things that don't work are the keyboard and ...
0
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1answer
293 views

Glass panel compability for iMac 21.5'' late-2012 (A1418 - EMC 2544)

Do 21.5'' iMacs from other years use the same glass panel than the A1418 of late-2012 ? Not only the screen diagonal 21.5'' must be same, but also the height, width, thickness, and width of the ...
0
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1answer
40 views

Diagnostic & Usage On Apple Device

Hoping someone can help: I sent my apple device into a screen repair shop (had to drop off ipad and require to provide passcode) Can I use the diagnostic and usage to see what apps were opened during ...
0
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3answers
724 views

Apple Hardware Test gives no issues, but MacBook 8,1 fails to load after login

This MacBook fails to finish logging in after boot ... diagnosis was a "bad harddrive cable", but after replacing that, no change. For reference, an independent, Apple-certified repair center did a "...
1
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0answers
28 views

Clean Macbook 12" key contact [duplicate]

A few months ago on a flight, I stupidly put a glass of wine next to my immaculate Macbook. The inevitable happened and half a glass of red wine was split directly onto the keyboard. In a combined two ...
1
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0answers
293 views

Macbook Pro 13" Retina Late 2013 trackpad replacement

I'm having troubles with replacing the trackpad on my MBPr 13" Late 2013. I've tried two replacement parts. With the first part only click works, but nothing else (I cannot move the mouse pointer at ...
1
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0answers
804 views

Macbook pro 13 2017 model. screen is very delicate. are screeen replacements reliable?

so i closed my space grey 2017 macbook pro 13" ( i opted for the model without the touch bar) after a lecture and was going to put it in my backpack , but when i closed it, the edge of my zip up ...
2
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1answer
1k views

How to check iPhone logic board?

My iPhone 6 got water damaged. And I checked and found that logic board has short circuit. So I'm planning to buy a logic board from eBay and replace old one. But I want to check it just by ...
6
votes
1answer
3k views

Reinstall broken recovery partition on High Sierra

macOS High Sierra (10.13) is the main OS on my Mac and it boots without issue. However, the recovery partition is corrupted and I cannot boot to it without seeing an error. How do I reinstall the ...
1
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1answer
89 views

CPU broken on my late 2013 Macook Pro. Is it worth replacing? [closed]

My computer keeps restarting and after taking it into the Apple store and a repair store, both are telling me the CPU needs to be replaced. The Macbook pro is a late 2013 and it's like a $500+ repair. ...
3
votes
2answers
3k views

Replacing a cracked MacBook Retina Display with third-party hardware?

I need to replace a cracked Retina Display on a 15″ MacBook (2015), but I do not want to buy Apple's expensive replacement parts. Is there third-party hardware that I could use? "Retina Displays" are ...
-1
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1answer
18k views

Left Shift/Control/Option keys don't work [duplicate]

Yesterday the shift stopped working most of the time (it works 1/100) suddenly (did not spill anything), and the weird thing is that today the Control & Option keys joined the party — they stopped ...
9
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5answers
57k views

How to fix “macOS needs to repair your library to run applications” after High Sierra upgrade?

After upgrading to High Sierra, I'm getting this error message about 30-50 times a day: Is there any way to find out what is causing this error? Any ideas how to fix it?
1
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2answers
911 views

What are specs of this MagSafe wire, and what is its purpose?

I need to repair a MagSafe power adapter, which has a damaged cable. As you can see in the photos, there is damage to what appears to be shielding. Update: This frayed wire is not “shielding.” ...
1
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2answers
3k views

MacBook not turning on after replacing trackpad cable

I have a MacBook Pro (early 2015, 13"). About a year ago, the keyboard and trackpad quit working. I took it to the Apple Store and they said it could be that the cable went bad. They also said they ...