Questions tagged [repair]

Questions centering on repair of Apple hardware or software.

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1answer
21 views

iPhone 8 proximity sensor not working after display switch

so I've changed a splintered display including a new flex-cable with front camera, brightness and proximity sensor of an iPhone 8 for my first time and it is working nearly as wanted... nearly! The ...
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1answer
13 views

iMac screen shows nothing after replacing hard drive

I replaced the hard drive on my iMac 8,1 (iMac 20-Inch "Core 2 Duo" (Early 2008)) per OWC's instructions with an SSD I had sitting around. I used a 2.5" to 3.5" adapter that would ...
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23 views

MacBook Air (13-inch, 2017) does not start

MacBook Air (13-inch, 2017) does not start when i press power button. I was using the macbook and all of a sudden the laptop shut down and made some noise, ever since then, its been 4 days the macbook ...
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2answers
70 views

Will Apple service an iPhone previously repaired by a third-party?

If an iPhone previously had its screen/battery/camera repaired by a third-party but it works fine afterwards, will Apple service the iPhone? For example, let's say that my iPhone battery went bad so I ...
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20 views

MacBook not powering on

I was travelling the other day, and after putting my MacBook Pro through the X-ray machine, I picked it up and got a small shock like a static electric discharge. I thought nothing of it, but after ...
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1answer
90 views

How can I tell if my MacMini 2012 power supply is dead?

I have a Mac Mini late-2012 A1347 that will not power on. I've tried the steps to reset the SMC (unplug-wait 30s-plug-wait 5s) and still nothing happens when I press the power button. No chime, no ...
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0answers
21 views

Speaker transplant between iPhone 6 Plus and 6s Plus

I have an iPhone 6s Plus and looking forward to giving it to my little sister. She complains the speaker is too quiet and that's true. You can barely hear any audio from both the earpiece and the ...
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1answer
49 views

Is it safe to replace a CPU in MacBook Pro 15” 2018?

My MacBook Pro 15” 2018 stopped working. The CPU model is: 2.6GHz 6‑core 8th‑generation Intel Core i7 processor, Turbo Boost up to 4.3GHz I brought it to official Apple Service. They didn’t tell me ...
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1answer
35 views

iPhone 6 - What can cause the front camera, rear camera and the flash to stop working, all at the same time?

The front camera, rear camera and the flash light all stopped working simultaneously after I changed the charging port of my iPhone 6 myself (Apple doesn't do this). I initially thought that the cable ...
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25 views

Canned air and Liquid Submersion Indicator (LSI) Macbook

I think this is more a chemistry stack exchange question but I believe being related to a computer it isn't well received there. Canned air spray is used to clean dusty internal or external components....
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163 views

How to repair broken HDMI port on MacBook

I have a MacBook Pro (Retina, 13-inch, Early 2015). I'm happy with it but recently I started having problems connecting my external screen via HDMI. Since a few days ago, I can't make it work anymore ...
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1answer
127 views

iMac 27" Catalina with Split Fusion Drives

I need to have a clean iMac with new OS but experiencing problems. Having commenced Recovery mode twice with new OS I am seeing Four drives. One is the 1Tb SSD but the main primary drive is showing ...
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37 views

Macbook air 2012, installed new battery, bottom of trackpad sounds loose/clicky now, ideas?

My other one couldn't hold a charge well but didn't look bloated at all to have warped anything in my system. All that was weird that happened was that I lost one of the bottom case screws (small ones)...
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142 views

Upgrade 24” iMac video card - ATI Radeon 256MB to NVIDIA GeForce 512MB

I'm not certain that this is the correct Stack Exchange forum for this question... let me know. I must acknowledge this iFixit Q&A "Can the graphics card of the 24" iMac be upgraded?&...
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Can a faulty MacBook be replaced for a brand new one?

7 months I ago I bought a new MacBook air 2019. Just recently the trackpad of my MacBook stopped clicking. As in, the haptic feedback from the clicking randomly stoped working. I sent my laptop over ...
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1answer
41 views

Which part of the iPhone 8 Plus is this?

I decided to repair my phone. I have succesfully disassembled and assembled it. But I got this part left on my table. Any ideas of what it is?
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3answers
571 views

Apple Repair Service Image of cracked bezel -or- what am I looking at?

A simple battery exchange for a 2014 15" Macbook Pro turned into a major repair - at least that is what Apple's Repair contractor claims. All I got after a very disappointing chat and call with ...
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3answers
269 views

2015 MacBook Pro battery replacement at Apple store

I have an appointment scheduled for next Monday at an Apple store for a battery replacement on my early 2015 MacBook Pro with a Retina display. I was told that for this model, they need to swap the ...
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86 views

Which logic boards are compatible with Early 2015 13'' MacBook Air?

I broke the I/O board power cable socket on logic board while trying to clean my computer. AFAICT there is no way that I can somehow solder the socket back onto the logic board to make it work again (...
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1answer
44 views

Strange temporary recurring flashes on the screen

So, I've been using my MacBook Pro (2019 15 inch) for quite a while now(somewhere about 6 months. Recently, I've started to notice strange blinking ringlike flickers on my screen that occur literally ...
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1answer
464 views

Unusable 2.5" external HDD. Partition failed with the error -69760: Unable to write to the last block of the device. Exfat only? Repairable?

Update 1: Somehow, after unconnecting and re-connecting, the original disk (disk1) has now returned to original state, with the readme file as well! I still have another disk which is not working. ...
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22 views

iPad 2 screen unresponsive in top half

I have an iPad 2 that I got for free that I’m going to fix up (digitizer) and give to my nephew. Before I fix it I was sorting out what I would have to do for it, and I noticed while in portrait mode ...
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37 views

iPhone 6s repaired without disconnecting the battery

I replaced the screen on my iPhone (turned off). With the phone still open I turned it on the check screen and it worked. Since it was locked I pressed the home button, and the screen went on and ...
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1answer
334 views

Can I fix the screen on my macbook?

I dropped my Macbook the other day, and when I opened it, there were lines on my screen. I have a pretty solid cover as a case and it was about a 3-foot drop. The colored vertical lines tend to ...
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1answer
57 views

Growing black portion on the screen of 2017 MacBook Pro. What could be the cause?

I bought my MBP 13" 2017 (without TouchBar) in late 2018. So far, so good, but after I started using it by plugging in an LG 23" monitor (as a second display), a black pixel stripe started showing up ...
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1answer
95 views

What is the name of the small circuit board above the trackpad that the flex cable connects to on the MacBook pro retina 2015 13"?

My keyboard and track pad are not working and I'm thinking it's neither the keyboard nor the track pad nor even the flex cable. When I was replacing the flex cable the circuit board that the flex ...
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1answer
1k views

repair EXFAT external disk

My photos disk seems to have issues. Osx cannot mount it again. Also, the first aid utility is not successful dev/disk2 (external, physical): #: TYPE NAME ...
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1answer
2k views

gpt recover: unable to open device '/dev/disk2': Resource busy

I am trying to repair an external hard drive that is showing up under diskutil list and the Disk Utility app, but says "First Aid process has failed. If possible back up the data on this volume. Click ...
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3answers
269 views

MacBook late 2016 does not recognize internal SSD. I can boot up from an external SSD that has macOS installed

I have a MacBook that will boot up from an external SSD that has macOS Sierra installed. However once I boot into macOS and see my disks using diskutil list, no physical internal drive is found. Only ...
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1answer
25 views

MacBook cooler fan ripped wires

Due to a mishap during disassembly, I managed to rip the cooler fan's wires from the on-board connector. The connector itself appears intact, as do the ends of the wires. Is there a way of re-...
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1answer
38 views

Macbook Pro 2015's screen flashes up and down

I got my Mid-2105 15" MacBook Pro a year or two back. It worked great, and I even got a free battery replacement from Apple. However a few days ago it was dropped on the floor. At first, the Mac was ...
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210 views

Smart Keyboard for 10.5" iPad Pro broken

I purchased a Smart Keyboard for my 10.5" iPad Pro in March 2018. Around December 2018/January 2019, it started failing: after putting it into the typing position, the software keyboard would stay on ...
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2answers
82 views

15.4" Retina MacBook Pro (Mid 2012): Broken metal pieces from connector on the motherboard

Yesterday I was replacing the housing on my 15.4" Retina MacBook Pro (Mid 2012) (A1398). When I was removing the Logic-board, I broke this little metal parts from one connector. I don't actually know ...
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116 views

Repairing Mac SSD from Windows when HFS/APFS viewers don't work

My friend's 2015 13" MacBook Pro had water spilled on it, and no longer works. I want to extract the files contained for him. I removed the SSD from the Mac, and connected it to my Windows 10 laptop ...
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1answer
396 views

Can I run MacBook Pro Retina 13 inch early 2015 without a battery?

I have a swollen battery, and want to remove it while waiting for the replacement. Can I remove it and safely turn on the Mac only with the power chord?
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1answer
61 views

Fixing an LED Home Cinema display caused whistling and a spark, is it salvageable?

I was given an LED Cinema Display 1920x1200 from December 2008. I was able to fix a similar one because of a software issue on the owner's computer. I was told that it was working intermittently, ...
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1answer
269 views

What size is this internal screw for the Macbook Air (A1466)?

I just replaced the battery for my Macbook Air (A1466), but in the process I lost one of the screws (image attached). I initially ordered a standard replacement set from Amazon, but realized it may ...
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0answers
46 views

Please help me repair my update catalog

I have a MacBook Pro 15" mid 2014 model. I was attempting to fix catalog issues because I could not install Catalina. Now, all I am offered is Catalina Beta. I used the command /usr/sbin/...
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0answers
31 views

After Cellphone repair shop - power button damged and cant switch back to bright mode

I brought my iPhone7 to a cellphone repair shop to replace my lightning connector and exchange the battery. Unfortunately after the replacement, my home button does not trigger anymore (interestingly,...
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1answer
128 views

Opened iPhone SE wrong - screen with lines and no video

I just yanked my phone screen a little when opening my SE. Now the display turns on but has lines and looks very broken. I am pretty sure it's the ribbon cables but I don't know where to get ...
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2answers
58 views

Connect Mac CD drive to another Mac

Question: Can I take apart a CD drive from an old MacBook Pro and connect it to a newer MacBook Pro that does not have a CD drive? Background: The old MacBook Pro is broken, but the CD drive still ...
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1answer
86 views

How can I reset a disabled macbook pro 2010 [duplicate]

The password was reset a long time ago, and I have no idea of it. I do not have access to the original owner of the macbook pro. When I turn it on, I have to enter the firmware password, but of course ...
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1answer
318 views

Can a minor attend a Genius Bar appointment alone?

Can someone under 18 attend a Genius Bar appointment alone, if the device is in their name and they know the Apple ID details?
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2answers
179 views

Can you use Apple Care+ without any checks (bringing just MacBook)?

My MacBook Pro 15-inch 2017 is purchased in USA by a friend of mine. I think there is hardware issue because sometimes screen becomes black and I have to restart it. I have checked coverage by ...
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1answer
95 views

Should this hardware piece look like this?

In the image you can see the hardware part of the battery (I think) and it looks weird with all the white things. Is this normal, because the Mac was recently bought. This is a MacBook Air 2019. ...
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0answers
16 views

How can I encrypt or prevent access to a user's files to another user in the system?

I need to take my macbook pro (MBP 15 mid 2015) to a mac repair shop for a screen replacement. I don't want to leave my files exposed to another user in the system. I plan to create a second admin ...
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1answer
3k views

can “File system check exit code is 8” be repaired?

I have a startup disk from my old computer with error File system check exit code is 8. can this be repaired? I would like to use it to migrate files and settings to my new computer, it is an SSD if ...
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1answer
61 views

I live in Taipei, how can I get help by chat in English?

I would like to use the chatsupport feature. I am in Taipei and my only languages are Math, Python and English. However chatsupport will only converse with me in Chinese. I walked into Apple Taipei ...
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0answers
373 views

macOS Mojave install disk locked

I made a mistake when trying to reset my MacBook. When I thought I was erasing the iCloud Disk, I instead erased my macOS Base System. I have troubleshooted it multiple times, including restarting ...
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1answer
71 views

MacBook keyboard repair program - India

I am planning to buy a MacBook Pro (2018) from Singapore for use in India. I want to know if my MacBook will be eligible for the keyboard repair program in India. If yes, how will I have to register ...

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