Questions tagged [repair]
Questions centering on repair of Apple hardware or software.
318
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Will AppleCare+ repair a device not originally purchased by me?
I purchased an iPhone SE 3rd generation on Back Market, an online store for second-hand electronics. The device comes with a valid AppleCare+ warranty. Can I use it to repair this device at an Apple ...
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Will Apple replace my MacBook Pro’s logic board if a third-party person repaired it?
I got some moisture damage on my M1 MacBook Pro that I bought last year (there’s a greenish spot on the logic board). A third-party local repair shop says that the moisture spot is in a place where ...
2
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1
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Deleting APFS volume doesn't free up any space
I had a corrupt APFS volume (caused by bad SATA connection — has since been alleviated) of 150 GB reported by First Aid so I decided to create a new volume and reinstall macOS there.
In the end of my ...
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27
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Secure but not delete data on dead iphone before repair
My 1st generation iPhone SE is not charging or turning on, there is always a red battery icon when I connect it to a charger. I think the battery is gone, as there have been problems for some time, ...
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Water damage on a macbook air 2020 [duplicate]
I’m really stressed right now so I might write some nonsense. I just spilled some water on my macbook air 2020 M1. It wasn’t that much in my opinion but clearly more than a few drops. I didn’t shut it ...
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Does Apple authorised repair centre reapply the “IP68” rating fully, after changing battery?
I am thinking of buying a refurbished iPhone 13 Pro from an Apple-authorised service provider (I live in Portugal and there is no Apple Store). They said the battery of the refurbished unit will be at ...
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2
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1k
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MacBook Air restarting often after SSD replacement
I recently upgraded my MacBook Air's SSD to a Crucial 1 TB SSD (model name: Crucial P2 1TB PCIe M.2 2280SS - part number: CT1000P2SSD8) from Amazon. The SSD is attached with an Etzin M.2 NVME SSD ...
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WIll replacing my iphone 12 battery with one from selfservicerepair.com cause the unknown part warning to appear?
WIll replacing my iphone 12 battery with one from selfservicerepair.com cause the unknown part warning to appear (if I replace it myself, the sites sais they are genuine and it is linked as the ...
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286
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The MacBook Pro M1 2020 display glass has stains at the top of the screen
I found some stains on my MacBook Pro M1 2020 display glass at the top of the screen. They won't go away with regular cleaning. I'm worried about how they look and if they'll cause problems.
Can ...
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What exactly does the Photos.app repair library function do?
My Photos library seems to be in pretty decent shape, but I noticed that since the last major macOS upgrade I did (to Monterey), it is having trouble with keeping "People" from becoming ...
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Unable to reattach a key cap on a Macbook Pro 16'' 2021
I had a problem with my Caps Lock key -- occasionally it was getting stiff and I struggled to press it -- probably some dust or other object fell underneath it.
So every time I just had to pressed a ...
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Repair Macbook Keyboard [duplicate]
I have had a problem with my keyboard for over a year. Most of the time the letters between E and O don't work, so I'm forced to use another keyboard. I have noticed that pushing on the keys can help ...
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macOS boots after internet recovery - but recovery partition does not. How to repair?
After a successful internet recovery, the OS boots - but the local recovery partition still appears to be messed up - it just hangs on the gray Apple screen indefinitely after using Alt/Opt to access ...
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314
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Very poor performance of Apple AirPods Pro 2nd generation
I guess it took me this long (almost 2 months) to recognise in plainer terms that my new AirPods Pro (2nd generation) have consistently had severe connection problems and overall really poor ...
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MacBook Pro screen border repair
I had a little accident with my MacBook Pro (dropped it). The screen is working fine (no problem with screen display so far), it did not break but the little bar like "border" that contains ...
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2
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1k
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Replacing MacBook Pro M1 Screen Replacement
I have a 13-inch MacBook Pro M1 and my screen is broken. I found another MBP, same version exactly, from a friend of mine. I would like to know if I can replace my screen with the one from my friends ...
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109
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Questions re modifying a Model 17,1 iMac running Mojave to remove the Fusion Drive
My 2015 (Model 17,1 w/OS X 10.14 Mojave) iMac was purchased new in 2017. It was a great system until its Fusion Drive failed. After two unsuccessful attempts to repair the Fusion Drive, I am now ...
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Can't replace iphone battery because of stripped screw head
My iPhone X battery needs replacing but the Apple Store said one of the screws has been threaded and can't be removed, so they can't take it apart and replace the battery.
The fact that the only place ...
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34
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MacBook Pro water damage short circuit (2019 16 inch) [duplicate]
Unfortunately I recently spilled water on my MacBook Pro 2019. It has the following specs: https://business.currys.co.uk/catalogue/computing/laptops/macbook/apple-macbook-pro-16-2019-intel-core-i7-512-...
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Can the iPhone reliably detect fake batteries or are there ways around it?
I’m a resident in a developing country with lots of fake products. There’s also no Apple store except in the capital, and the ‘authorized resellers’ may actually still have fake parts. Now I need to ...
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Is it normally for Apple employees to ask to log out of iCloud (and disable find my) for repairs?
My MacBook needed repairs and the employee asked to log out of iCloud. I did and when I got my laptop repaired and back, I now have two MacBooks registered on my account in the Apple Store. They ...
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Can one replace the logic board of the 11-inch MacBook Air 2011 (A1370) with that of 2012 (A1465)?
Can one replace the logic board of the 11-inch MacBook Air 2011 (A1370) 2Gb memory with that of 2012 (A1465) with at least 4 Gb memory?
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Can I use a CR2025 battery instead of CR2032 for my AirTag?
I started to see that one of my AirTag batteries was getting low so I decided to change it. I already bought some CR2025 batteries already and when trying with one, it seems to work perfectly fine. ...
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Where can I find Apple authorized DIY repair manuals?
Apple did not release repair manuals to people without formal training in the past. I hear this has changed.
Where can I find the Apple authorized repair manuals for DIY repairs?
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Will it fix my problem if I repair an old MacBook through Apple?
I just went in to the Genius Bar with my 2015 MacBook Pro. They say I am having a hardware issue and they will have to repair it. They've told me it's a flat fee, so any problems they find will be ...
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MacBook Pro with TouchBar (late 2016) has black display but works with external monitor
I’ve a late 2016 MacBook Pro (4 Thunderbolt ports and Touch Bar), with Monterey 12.2 installed on it. The MacBook was perfectly working when the other day the screen suddenly went black while browsing ...
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Disk Utility multiple runs shows same warning message and is not actually repairing the disk [duplicate]
Disk Utility log:
Running First Aid on “Machintosh I” (disk2s1)
Verifying the startup volume will cause this computer to stop responding.
Verifying file system.
Volume is already unmounted.
Live ...
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1
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375
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Using contact cleaner for keyboard
I used contact cleaner to keyboard for my MBP 2020 and after that I learnt that it was a mistake. There is no problem except oily buttons for now. But I'm really scared that my computer will ...
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207
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Apple battery issue or something else?
I have a MacBook Air 2015 (13-inch). Bought it in oct 2016 and has been used decently since (5 years). Obviously, I have started having issues with shorter battery life (coconut battery says 30% - 40% ...
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Used 20v Adapter on 14.85v Mac Air: Now It Will Not Turn On! What circuit needs to be replaced for an overvoltage burnout?
My wife ordered a new adapter for her 2013 Mac Air Model A1466, Amazon sent the wrong one and we did not notice because the mag fit perfectly and it appeared to charge. This seemed to charge fine for ...
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450
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Macbook is wobbly, creaks when pressed at the bottom
My macbook air M1 is wobbly on the bottom right. I can get it to level out by pressing down, but it will always float back up. It also creaks occasionally, and when pressing on the bottom plate middle ...
2
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134
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Macbook air 2015 trackpad short
I recently spilled some water on my macbook and it stopped working. I opened it up and cleaned all corrosion I found. Thankfully, it booted up but I noticed that the trackpad and keyboard were not ...
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Why do I have to disable Find my iPhone?
According to the page on preparing your device for repair, you must turn off Find My iPhone before handing in your phone for repair:
If you're unable to turn off Find My iPhone, Apple may not be able ...
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81
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What harm could come from reassembling the iPhone home button without the "spring contact backing"?
I got a replacement screen for my first-generation iPhone SE, and I followed the iFixit guide to do the replacement.
Step 23 of the guide mentions a "spring contact backing" part which is ...
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2
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282
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Low cost way to fix keyboard not working on MacBook Pro 2016
I have a 2016 13" Macbook Pro (A1706). The keyboard has stopped working. Is it possible to replace the keyboard for a reasonable price and not replace the whole system board?
Details:
I spilled a ...
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2
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4k
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Do I need to worry about the scratch on my macbook screen?
I noticed there's a scratch on my Macbook Pro:
It has been there for a couple of weeks and doesn't look very deep, but I'm wondering if that might impact how the screen functions. Do I need to ...
2
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2
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93
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Is it feasible to repair the screen of an iPad 9.7" by myself?
I have an early 2018 iPad 9.7" (not the pro version). Here is what it looks like currently: https://i.stack.imgur.com/cRlpY.jpg. The touch screen still works, so I think it's just the glass ...
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596
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Horizontal lines on screen and burned image rendering on macbook air 2015 [duplicate]
The exact problem as mentioned in the Title appeared out of the blue one day and all the text and images on the screen of my Macbook Air 2015 are beyond comprehension as the screen is constantly ...
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1
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235
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Missed Apple Keyboard Recall Window: What are my Options?
Not sure whether to ask this in the apple or law SE but it's very apple specific, so I'll ask here. I own a 2016 MacBook pro that I bought second-hand. Some of the keys get stuck, which was the reason ...
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1
answer
57
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What i need to do to backup and secure my mobile data before sending it to repair
I have iPhone 11 and its screen was broken, so I will send it to an authorized reseller for Apple. but before doing so I will remove all the data I have these data include; photos, videos, apps (mail ...
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93
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iPhone 8 proximity sensor not working after display switch
so I've changed a splintered display including a new flex-cable with front camera, brightness and proximity sensor of an iPhone 8 for my first time and it is working nearly as wanted... nearly!
The ...
2
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1
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214
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iMac screen shows nothing after replacing hard drive
I replaced the hard drive on my iMac 8,1 (iMac 20-Inch "Core 2 Duo" (Early 2008)) per OWC's instructions with an SSD I had sitting around. I used a 2.5" to 3.5" adapter that would ...
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67
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MacBook Air (13-inch, 2017) does not start
MacBook Air (13-inch, 2017) does not start when i press power button. I was using the macbook and all of a sudden the laptop shut down and made some noise, ever since then, its been 4 days the macbook ...
5
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2
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9k
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Will Apple service an iPhone previously repaired by a third-party?
If an iPhone previously had its screen/battery/camera repaired by a third-party but it works fine afterwards, will Apple service the iPhone?
For example, let's say that my iPhone battery went bad so I ...
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34
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MacBook not powering on
I was travelling the other day, and after putting my MacBook Pro through the X-ray machine, I picked it up and got a small shock like a static electric discharge.
I thought nothing of it, but after ...
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1k
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How can I tell if my MacMini 2012 power supply is dead?
I have a Mac Mini late-2012 A1347 that will not power on. I've tried the steps to reset the SMC (unplug-wait 30s-plug-wait 5s) and still nothing happens when I press the power button. No chime, no ...
2
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352
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Speaker transplant between iPhone 6 Plus and 6s Plus
I have an iPhone 6s Plus and looking forward to giving it to my little sister. She complains the speaker is too quiet and that's true. You can barely hear any audio from both the earpiece and the ...
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433
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Is it safe to replace a CPU in MacBook Pro 15” 2018?
My MacBook Pro 15” 2018 stopped working. The CPU model is:
2.6GHz 6‑core 8th‑generation Intel Core i7 processor, Turbo Boost up to 4.3GHz
I brought it to official Apple Service. They didn’t tell me ...
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414
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iPhone 6 - What can cause the front camera, rear camera and the flash to stop working, all at the same time?
The front camera, rear camera and the flash light all stopped working simultaneously after I changed the charging port of my iPhone 6 myself (Apple doesn't do this).
I initially thought that the cable ...
0
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161
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Canned air and Liquid Submersion Indicator (LSI) Macbook
I think this is more a chemistry stack exchange question but I believe being related to a computer it isn't well received there.
Canned air spray is used to clean dusty internal or external components....