Questions tagged [repair]

Questions centering on repair of Apple hardware or software.

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1answer
28 views

Strange temporary recurring flashes on the screen

So, I've been using my MacBook Pro (2019 15 inch) for quite a while now(somewhere about 6 months. Recently, I've started to notice strange blinking ringlike flickers on my screen that occur literally ...
2
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1answer
164 views

Unusable 2.5" external HDD. Partition failed with the error -69760: Unable to write to the last block of the device. Exfat only? Repairable?

Update 1: Somehow, after unconnecting and re-connecting, the original disk (disk1) has now returned to original state, with the readme file as well! I still have another disk which is not working. ...
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0answers
21 views

iPad 2 screen unresponsive in top half

I have an iPad 2 that I got for free that I’m going to fix up (digitizer) and give to my nephew. Before I fix it I was sorting out what I would have to do for it, and I noticed while in portrait mode ...
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35 views

iPhone 6s repaired without disconnecting the battery

I replaced the screen on my iPhone (turned off). With the phone still open I turned it on the check screen and it worked. Since it was locked I pressed the home button, and the screen went on and ...
1
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1answer
39 views

Can I fix the screen on my macbook?

I dropped my Macbook the other day, and when I opened it, there were lines on my screen. I have a pretty solid cover as a case and it was about a 3-foot drop. The colored vertical lines tend to ...
1
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1answer
48 views

Growing black portion on the screen of 2017 MacBook Pro. What could be the cause?

I bought my MBP 13" 2017 (without TouchBar) in late 2018. So far, so good, but after I started using it by plugging in an LG 23" monitor (as a second display), a black pixel stripe started showing up ...
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1answer
25 views

What is the name of the small circuit board above the trackpad that the flex cable connects to on the MacBook pro retina 2015 13"?

My keyboard and track pad are not working and I'm thinking it's neither the keyboard nor the track pad nor even the flex cable. When I was replacing the flex cable the circuit board that the flex ...
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1answer
82 views

repair EXFAT external disk

My photos disk seems to have issues. Osx cannot mount it again. Also, the first aid utility is not successful dev/disk2 (external, physical): #: TYPE NAME ...
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1answer
204 views

gpt recover: unable to open device '/dev/disk2': Resource busy

I am trying to repair an external hard drive that is showing up under diskutil list and the Disk Utility app, but says "First Aid process has failed. If possible back up the data on this volume. Click ...
2
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3answers
86 views

MacBook late 2016 does not recognize internal SSD. I can boot up from an external SSD that has macOS installed

I have a MacBook that will boot up from an external SSD that has macOS Sierra installed. However once I boot into macOS and see my disks using diskutil list, no physical internal drive is found. Only ...
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1answer
25 views

MacBook cooler fan ripped wires

Due to a mishap during disassembly, I managed to rip the cooler fan's wires from the on-board connector. The connector itself appears intact, as do the ends of the wires. Is there a way of re-...
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1answer
35 views

Macbook Pro 2015's screen flashes up and down

I got my Mid-2105 15" MacBook Pro a year or two back. It worked great, and I even got a free battery replacement from Apple. However a few days ago it was dropped on the floor. At first, the Mac was ...
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0answers
33 views

Smart Keyboard for 10.5" iPad Pro broken

I purchased a Smart Keyboard for my 10.5" iPad Pro in March 2018. Around December 2018/January 2019, it started failing: after putting it into the typing position, the software keyboard would stay on ...
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0answers
47 views

Repairing Apple Magic Keyboards: iFixIt, documentation - how to diagnose and fix broken circuit paths

I own a large number of Apple Keyboards, and my friends and family as well. Very often these Keyboards start to have the two common issues: either keys are stuck, or keys stop working entirely. I ...
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2answers
44 views

15.4" Retina MacBook Pro (Mid 2012): Broken metal pieces from connector on the motherboard

Yesterday I was replacing the housing on my 15.4" Retina MacBook Pro (Mid 2012) (A1398). When I was removing the Logic-board, I broke this little metal parts from one connector. I don't actually know ...
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56 views

Repairing Mac SSD from Windows when HFS/APFS viewers don't work

My friend's 2015 13" MacBook Pro had water spilled on it, and no longer works. I want to extract the files contained for him. I removed the SSD from the Mac, and connected it to my Windows 10 laptop ...
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1answer
142 views

Can I run MacBook Pro Retina 13 inch early 2015 without a battery?

I have a swollen battery, and want to remove it while waiting for the replacement. Can I remove it and safely turn on the Mac only with the power chord?
1
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1answer
37 views

Fixing an LED Home Cinema display caused whistling and a spark, is it salvageable?

I was given an LED Cinema Display 1920x1200 from December 2008. I was able to fix a similar one because of a software issue on the owner's computer. I was told that it was working intermittently, ...
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0answers
22 views

Unresponsive touchscreen in refurbished iPhone X [duplicate]

I've bought an iPhone X from an online retailer for used and refurbished iPhones. The official description is "used, like new", and the retailer pledges that all repairs (if any) have been done with ...
1
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1answer
112 views

What size is this internal screw for the Macbook Air (A1466)?

I just replaced the battery for my Macbook Air (A1466), but in the process I lost one of the screws (image attached). I initially ordered a standard replacement set from Amazon, but realized it may ...
2
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0answers
42 views

Please help me repair my update catalog

I have a MacBook Pro 15" mid 2014 model. I was attempting to fix catalog issues because I could not install Catalina. Now, all I am offered is Catalina Beta. I used the command /usr/sbin/...
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0answers
31 views

After Cellphone repair shop - power button damged and cant switch back to bright mode

I brought my iPhone7 to a cellphone repair shop to replace my lightning connector and exchange the battery. Unfortunately after the replacement, my home button does not trigger anymore (interestingly,...
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1answer
63 views

Opened iPhone SE wrong - screen with lines and no video

I just yanked my phone screen a little when opening my SE. Now the display turns on but has lines and looks very broken. I am pretty sure it's the ribbon cables but I don't know where to get ...
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2answers
52 views

Connect Mac CD drive to another Mac

Question: Can I take apart a CD drive from an old MacBook Pro and connect it to a newer MacBook Pro that does not have a CD drive? Background: The old MacBook Pro is broken, but the CD drive still ...
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1answer
54 views

How can I reset a disabled macbook pro 2010 [duplicate]

The password was reset a long time ago, and I have no idea of it. I do not have access to the original owner of the macbook pro. When I turn it on, I have to enter the firmware password, but of course ...
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1answer
178 views

Can a minor attend a Genius Bar appointment alone?

Can someone under 18 attend a Genius Bar appointment alone, if the device is in their name and they know the Apple ID details?
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2answers
175 views

Can you use Apple Care+ without any checks (bringing just MacBook)?

My MacBook Pro 15-inch 2017 is purchased in USA by a friend of mine. I think there is hardware issue because sometimes screen becomes black and I have to restart it. I have checked coverage by ...
2
votes
1answer
82 views

Should this hardware piece look like this?

In the image you can see the hardware part of the battery (I think) and it looks weird with all the white things. Is this normal, because the Mac was recently bought. This is a MacBook Air 2019. ...
2
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0answers
15 views

How can I encrypt or prevent access to a user's files to another user in the system?

I need to take my macbook pro (MBP 15 mid 2015) to a mac repair shop for a screen replacement. I don't want to leave my files exposed to another user in the system. I plan to create a second admin ...
3
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1answer
1k views

can “File system check exit code is 8” be repaired?

I have a startup disk from my old computer with error File system check exit code is 8. can this be repaired? I would like to use it to migrate files and settings to my new computer, it is an SSD if ...
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0answers
29 views

2018 MBP Display cable loose after keyboard repair?

My MBP 2018 13" i7 had to get its keyboard replaced a whole two days after I got it...a brand new work machine. That was in May 2019. Flash forward to two weeks ago, I noticed an occasional and very ...
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1answer
51 views

I live in Taipei, how can I get help by chat in English?

I would like to use the chatsupport feature. I am in Taipei and my only languages are Math, Python and English. However chatsupport will only converse with me in Chinese. I walked into Apple Taipei ...
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0answers
349 views

macOS Mojave install disk locked

I made a mistake when trying to reset my MacBook. When I thought I was erasing the iCloud Disk, I instead erased my macOS Base System. I have troubleshooted it multiple times, including restarting ...
2
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1answer
46 views

MacBook keyboard repair program - India

I am planning to buy a MacBook Pro (2018) from Singapore for use in India. I want to know if my MacBook will be eligible for the keyboard repair program in India. If yes, how will I have to register ...
2
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1answer
38 views

Is running two monitors off a 2017 MacBook Pro 13” too much for the computer to handle?

So recently, after about a year of steady use, the onboard graphics on my 2017 MBP 13” failed. The setup I use every day for work is running two 1080p monitors off of the computer. One of the guys at ...
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0answers
25 views

6 months old iPhone 6s battery disabled peak power

I had my iPhone 6s battery replaced by Apple in November last year (i.e. 5,5 months ago). Today the phone crashed and peak power was disabled again. Admittedly it was relatively cold outside (about 8°...
3
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2answers
554 views

What can I do if my MacBook isn’t charging but already ran out?

My 12" 2017 MacBook suddenly stopped charging, and I tried an SMC reset. However, the MacBook already ran out on the battery, and thus I think even the SMC reset did not work, since when I did it, it ...
1
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1answer
5k views

AppleCare - Can I Cancel The Monthly Plan After Doing a Repair?

If I get AppleCare today and pay $7.99 a month for coverage on my iPhone and then do a screen replacement next month, would I then be able to cancel the monthly subscription the month afterwards? I ...
0
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1answer
47 views

What is a good way to move my MacBook life to a temporary computer, and back to primary computer?

I use my MacBook Pro extensively, for work and pleasure. I have a lot of apps and settings. I have a ton of data in my Calendar app and Contacts app. I have a sequence of year-based project ...
1
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1answer
161 views

Apple Internal Hard Drive Error

So long story short, my iMac was working perfectly fine and I just decided to restart it because the fan was loud, it made a weird noise and now it keeps taking me back to either reinstall my macos, ...
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0answers
29 views

MacBookPro A1278 WiFi refuses to turn back on after working for 10 min after restart

I recently repaired this laptop from dead state (water damage) and it works fine now, except for the WiFi, which has intermittent problems. When I restart the Mac the WiFi works fine -- it connects ...
5
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1answer
196 views

I reassembled a Mac Pro A1186 and have extra parts left over. What do they go to?

I disassembled a Mac Pro A1186 for cleaning and upon reassembly found that I have several screws and what appear to be some kind of nuts. I don't remember what they go to. This system did not have ...
1
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1answer
818 views

Burned magsafe dc in board ports: Replace, even if working?

I have noticed that two of the pin plugs on my magsafe dc in board, the ones, which are for power are blacked. As far as I know, this is due to moisture. Right now everything is working fine, however ...
2
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0answers
51 views

iPhone 6 - App icons disappeared, lost a lot of features

My sister's iPhone 6 stopped working properly after she turned it off back on (that is what she stated). Some icons disappeared and some turned white. We are unable to delete the apps. We already ...
1
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1answer
30 views

Which 15 inch macbook with USB has the highest repair score?

I'm doing research into MacBooks and would like to pick the one which is easiest/cheapest to repair. Can someone point me to a list which has some metrics like "repair score" or reliability? I know ...
1
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1answer
894 views

How to fix memory corruption on 2011 MacBook Air?

I got a 2011 MacBook Air 13”, the device was slowly dying. Now it only boots intermittently and crashes/freezes within 15 seconds of boot up. Many times it does not boot at all - just black screen and ...
1
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2answers
35 views

iPhone display broken

The display of my old iPhone 6s broke yesterday. I want to repair it by myself. I've found many displays that can be bought on the internet but with a price of 30€ I don't think that these are ...
6
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2answers
986 views

Is Apple using the updated 2018 MacBook Pro keyboard when replacing older keyboards under the new keyboard service program?

Apple revealed an updated 2018 MacBook Pro with an updated butterfly keyboard. I recently had my 2016 MacBook Pro keyboard replaced under the keyboard service program that was recently opened. Is ...
2
votes
2answers
394 views

My keyboard on MacBook got stuck - do Apple Stores fix it without Apple Care?

The delete key on my MacBook (mid-2017 12' model) seems to have got stuck and often it won't respond to my pushing on the key. So I temporarily swapped the delete key for the backslash but I rather ...
1
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0answers
1k views

How can I *unlock* a CoreStorage volume that is not recognized?

I have a 4TB Seagate Expansion Portable Drive with <1 TB data. It's HFS+, GUID Partition, encrypted with File Vault. It was unplugged without disconnecting, and now the disk image does not mount. ...

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