We are writing the policy of a small company to create 100 Apple ID for their employees. Half will work primarily on iPads and the other half on Macs. We have decided to try to use two-step authentication rather than the traditional, pick three security questions and answers for the work Apple ID.
Many of our workers do not have iOS devices to carry with them, so we will rely on SMS for the pin notification part of the process and have each employee list a corporate SMS number as one of their options so that IT can assist them with resetting an account should the password need to be reset.
Employees with personal SMS and personal and/or work iOS devices will of course list those as additional trusted devices as part of the setup process, but we need to cover all employees wither they have a cell phone, iPod or not. If we ensure that the first SMS number is a work controlled cell phone, we can prevent losing control of these Apple ID by maintaining that service and also escrowing the recovery keys for each work account.
Has anyone run into problems with using Apple ID in this manner or is there a deployment guide that Apple has published to help us decide how to implement Apple ID in the workplace?