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I bought 1Blocker app for my Mac and iOS devices.

While it works on Mac and iPhone, the app is not functioning on iPad.

The developers on the app stated on their website that to get support, use Twitter.

I contacted them three times by now and they aren’t replying. I want to report those developers to Apple due their lack of support and misleading statement.

How to report them to Apple?

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  • there are so many excellent Open Source Ad blockers. Why you buy a closed source without support?
    – Sybil
    Commented Feb 15, 2018 at 5:25

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You will have an email invoice from Apple for the purchase. That email contains a "Report a Problem" link. But you can only report problems within 90 days of purchase.

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iTunes Support - Get Support

Apple provide the site https://getsupport.apple.com as the starting point for App Store support. From this link you can navigate through:

  • iPad
  • App Store, iTunes Store & Music
  • The topic is not listed

Keep in mind, your purchase and relationship is with Apple, and not the developer of 1Blocker. Apple handle the money and your relationship. The developer has no specific details of you or your purchase.

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