2

Everytime I am connected to wifi, then lose the connection (e.g. by leaving the house), the 3G on my iphone 4s refuses to work. I have to turn my phone off and on in order to get 3G again, and then I lose the 3G again next time I connect to the wifi.

I can work around the problem so theres no point getting my phone repaired or doing anything drastic, I just wanted to know if any of you knew what is causing this and if there is an easy way to fix it.

Improve this question
8
  • do you use the 3G network provider Internet/wifi as well
    – Ruskes
    Commented Jun 16, 2014 at 14:18
  • The phone should always have a 3G connection whether or not the WiFi is on or off or connected to a base station or not. Are you able to determine if 3G / data was working before WiFi drops or just assuming it's working up to that point?
    – bmike ♦
    Commented Jun 16, 2014 at 14:26
  • @buscar Yeh it's the same wifi provider as it is 3G provider, but this happens even when I connect to wifi's that aren't the same provider
    – man-qa
    Commented Jun 16, 2014 at 14:38
  • 1
    The OS is smart enough to only send very small notifications, but it does keep both connections alive. The majority of OS traffic and all app traffic goes over WiFi when that is connected and viable.
    – bmike ♦
    Commented Jun 16, 2014 at 15:57
  • 1
    It isn't a problem with his phone specifically it's a problem with all iphones. Mine does it too. People have been griping about this for ages.
    – user89008
    Commented Aug 28, 2014 at 11:00

2 Answers 2

Reset to default
3

Is it Jailbroken? If not, I'd suggest going to see Apple Genius and see whether its anything hardware wise.

Improve this answer
2
  • Its not jailbroken, I think your probably right about it being hardware related as it is 2-3 years old.
    – man-qa
    Commented Jun 16, 2014 at 14:01
  • Its fine :) I'm sure they're figure it out
    – DocAsh59
    Commented Jun 16, 2014 at 14:03
3

Try changing the cellular data network settings. This problem once happened to me; I was on O2 and once I changed the settings over to what the network provider told me to it worked. Also if you call your network provider they can change your settings remotely.

Improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .