Skip to main content
Ask Different

Return to Question

added 91 characters in body
Source Link
John
John
  • 565
  • 1
  • 5
  • 19

I deleted the app Cryptomator 2 from all my devices. I also tried to delete its iCloud data on iPhone, iPad and Mac.

On iPhone and iPad, I went to iCloud — Manage Account Storage, I tapped on the entry and selected „Delete Data“. Even after hours, the size was unchanged at 12.9 GB.

Then I tried the same on my Mac. Here, I got an explicit error message stating that the data could not be deleted and I should try again later.

Finally, I used the Mac Terminal app to delete the folder in Mobile Documents on my Mac, but the data is still in iCloud and taking space.

What can I do?

enter image description here

I deleted the app Cryptomator 2 from all my devices. I also tried to delete its iCloud data on iPhone, iPad and Mac.

On iPhone and iPad, I went to iCloud — Manage Account Storage, I tapped on the entry and selected „Delete Data“. Even after hours, the size was unchanged at 12.9 GB.

Then I tried the same on my Mac. Here, I got an explicit error message stating that the data could not be deleted and I should try again later.

Finally, I used the Mac Terminal app to delete the folder in Mobile Documents on my Mac, but the data is still in iCloud and taking space.

What can I do?

I deleted the app Cryptomator from all my devices. I also tried to delete its iCloud data on iPhone, iPad and Mac.

On iPhone and iPad, I went to iCloud — Manage Account Storage, I tapped on the entry and selected „Delete Data“. Even after hours, the size was unchanged at 12.9 GB.

Then I tried the same on my Mac. Here, I got an explicit error message stating that the data could not be deleted and I should try again later.

Finally, I used the Mac Terminal app to delete the folder in Mobile Documents on my Mac, but the data is still in iCloud and taking space.

What can I do?

enter image description here

Source Link
John
John
  • 565
  • 1
  • 5
  • 19

Can‘t delete a folder from iCloud Drive

I deleted the app Cryptomator 2 from all my devices. I also tried to delete its iCloud data on iPhone, iPad and Mac.

On iPhone and iPad, I went to iCloud — Manage Account Storage, I tapped on the entry and selected „Delete Data“. Even after hours, the size was unchanged at 12.9 GB.

Then I tried the same on my Mac. Here, I got an explicit error message stating that the data could not be deleted and I should try again later.

Finally, I used the Mac Terminal app to delete the folder in Mobile Documents on my Mac, but the data is still in iCloud and taking space.

What can I do?