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Looking for a little bit help here. I've searched everywhere and couldn't find an answer. My 2013 27" iMac doesn't play sound with the speakers (movies, youtube, itunes, etc..) but when I go to "Preferences" and "audio" and click on any of the sound effects there, the effects are played trough the speakers. I can't turn off the "mute" option on that preference panel. Any idea how to solve this problem?

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  • does your Mute on the keyboard works ? or is it stuck
    – Ruskes
    Commented Dec 29, 2018 at 20:53
  • Yes, all the keys related to sound work fine.
    – user3684383
    Commented Dec 29, 2018 at 21:03

2 Answers 2

Reset to default
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In Finder Go to /Library/Preferences/Audio

and delete those files from there (2 or 3 files)

Do not worry OS will recreate them.

Empty your trash

Restart

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  • Thanks a lot men!! That did the trick! Works great now! Thanks!!
    – user3684383
    Commented Dec 29, 2018 at 21:07
  • you are welcome. Another happy person !
    – Ruskes
    Commented Dec 29, 2018 at 21:08
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    This is an answer that is SO useful for many things.
    – Solar Mike
    Commented Dec 29, 2018 at 21:29
  • @SolarMike let me give you some points for that
    – Ruskes
    Commented Dec 29, 2018 at 21:50
  • @Buscar웃 can we organise a post that stays at the top like a faq that gives a list of "solutions" starting with clearing prefs and expanding to more serious moves...
    – Solar Mike
    Commented Dec 29, 2018 at 21:58
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Select the output tab and see if you have something besides the internal speakers selected

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  • No, I only have there "Internal speakers" "built-in" You can check the image I've added to the OP.
    – user3684383
    Commented Dec 29, 2018 at 20:36
  • Have you tried turning it off and on again?
    – Alex Cannan
    Commented Dec 29, 2018 at 20:42
  • Yep, done that several times.
    – user3684383
    Commented Dec 29, 2018 at 21:02

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