iPhone 5 no longer responding to touch

Question

My iPhone 5 touchscreen is not responding to touch! Last night, my phone was working just fine. I plugged it in overnight to charge, and when I checked my phone this morning, the touchscreen had broken.

Here's what's going wrong now:

• The touchscreen isn't responding (I can't slide to unlock), though the screen is on.
• There are a bunch of lines on the screen, which disappear after the phone stays on for a few seconds or when I click the sleep/wake button.

The power button and home button are working as they should, I just can't get past the lock screen because I can't swipe to unlock (it's not registering the swipe or any taps).

What can I do to fix this?

Answer 1

I would recommend bringing the phone into your local Apple Store or using the official Apple repair site to send it in.

Sometimes, even when there is no obvious cause for screen damage, it can still happen somehow. This happened to a previous phone that I owned, I sent it in and the screen was replaced, fixing the problem.

Answer 2

None responsive touch coupled with visual lines on the visual display is indicative of a damaged lcd screen.

This can happen in numerous ways, but ultimately end up in a screen replacement which usually solves the issue 99% of the time.

Answer 3

My iphone 5s touch screen stopped working. It did work again after a while for like 5h and then stopped for good.

I decided to put it in a ziplock bag, get a bit of the air out and then I put it in the freezer for about 1-2h. Before I put it in the freezer the battery was at 7% then when I took it out 1% and it shut down.

I had it on charge for 1h but it didn't want to open at all so I took it out and left it till I woke up in the morning. I opened it , it was at about 47% battery and the touch screen was working and it still works (3rd day).