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Nov 10, 2019 at 7:51 comment added JBallin Got it. I would consider contacting Apple, seems like something may be bad with the hardware. Have you experimented with other AirPods and/or iPhones?
Nov 10, 2019 at 6:09 comment added nonopolarity @JBallin The iOS version is 13.1.2 so it is near the latest version. Upgrading the firmware... I viewed the AirPods as consumer electronics, and it has been released for so long for this basic "info" feature so I wouldn't think I had to upgrade the firmware for this basic function to work
Nov 8, 2019 at 22:42 comment added JBallin Have you made sure that the AirPods have the latest firmware updates? Quick google search pulled this up: howtogeek.com/409105/how-to-update-your-airpods-firmware
Nov 8, 2019 at 22:41 comment added JBallin Is iOS up to date on the device?
Nov 8, 2019 at 22:40 comment added JBallin Have you tried forgetting the AirPods on the device Bluetooth settings, then resetting the AirPods as mentioned? Getting the info to show up is buggy for me as well, but it only takes a couple tries for it to show up for me.
Nov 8, 2019 at 13:30 answer added Udhy timeline score: 1
Nov 8, 2019 at 5:22 history asked nonopolarity CC BY-SA 4.0